We know of 12 jobs at Terps as of April 2024, including roles such as Budtender, Dispensary Assistant Manager, Security-Compliance Team Member/Greeter, and Finance Manager.
More than 30+ days
Location: Attleboro, MA
Job Title: Budtender
Department: Retail
Supervisor:
Dispensary General Manager
Type of Position:
? Full-time
Full time hour expectation:
30-40 hours weekly
____________________
? Exempt Employee
X Non-Exempt Employee
Overview of Position
The dispensary Budtender will be responsible for hosting and conducting Adult-Use transactions within the designated TERPS retail location. All retail Budtenders will attend a week long training course hosted by the TERPS Training Administrator prior to conducting any customer facing transactions. Consistent cannabis education development and quality customer service are essential responsibilities for all Budtenders.
Upon completion of the training course, Budtenders will be able to assist customers on the sales floor and execute cannabis transactions from start to finish. They will be expected to verify customer ID cards, answer questions regarding cannabis product information, safe consumption and general use. Cash handling skills as well as developing an understanding of Massachusetts state Adult-Use rules and regulations will be a daily responsibility. The role and responsibilities of all Budtenders will be overseen by the dispensary General Manager and their leadership team.
Objective
Budtenders will utilize the approved educational tools and training to assist customers in their cannabis product selection. Good listening skills are an important characteristic of all retail employees, you will be responsible for understanding the customers needs and guide them to an appropriate product selection. Budtenders will use the consultation time with customers to inform them of necessary compliance regulations that impact their purchase, transport, storage and use of the cannabis products. Since cannabis is a highly regulated industry, it is essential that Budtenders distribute products to customers correctly and in a compliant manner. This includes the exchange of payment and application of the appropriate packaging to conclude the transaction. Employee and customer safety is an imperative element to the TERPS business model, it is up to all retail staff members to apply appropriate response and action to all dispensary customer interactions.
Primary Tasks and Responsibilities
- Develop a comprehensive knowledge of cannabis relating to Adult-Use customers
- Correct application of SOPs to ensure retail regulatory compliance
- Understand the importance of proper identification, general confidentiality and privacy
- Execute safe cannabis handling and storage practices
- Practice proper anti-diversion tactics
- Hold safety and security to a high standard
- Maintain correct cannabis product inventory and point-of-sale records
- Retain knowledge of the products we carry within the dispensary
- Maintain a daily cash drawer
- Attend and apply tools obtained through the select Responsible Vendor Training Program
- Complete 8 hours of annual training via the TERPS training courses
- Maintain heightened cleanliness throughout the dispensary/ understand the importance of personal hygiene while present at work
- Maintain a friendly and positive demeanor while interacting with customers
- Provide above and beyond customer service for all TERPS patrons
Qualifications
- At least 21 years of age and legally authorized to work in the US
- Ability to adapt to frequent and essential business changes
- Experience with customer service and cash handling preferred
- Excellent listening and organizational skills
- Ability to effectively communicate with customers, fellow employees and managers
- A desire to help others, people-oriented, team-oriented perspectives within the workplace
- Must be a reliable and dependable applicant
- Ability to quickly learn procedures and acquire cannabis product knowledge
- Heightened attention to detail
- Ability to have a flexible schedule, open availability required (nights, weekends, holidays)
- Ability to remain calm and organized in high-volume sales scenarios
Physical Qualifications
- Ability to work in person, non-remote position
- Ability to stand for long periods of time (10 hour shifts) and lift up to 30 lbs
- Bending and crouching will be a repetitive movement on the sales floor
- Ability to utilize a computer (POS system, email, etc) and other necessary technology (printers, copy machines, barcode scanners, etc) to complete sales related tasks
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Shift:
- 10 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Terps follows any COVID related mandates issued by the city of Attleboro and the Commonwealth of Massachusetts and takes every precaution to ensure all personnel and customers are safe.
Application Question(s):
- Are you 21 years of age or older?
- Do you foresee any issues passing a MASS ICORI background check?
- Do you have availability to work weekdays, weekends and holidays?
Education:
- High school or equivalent (Preferred)
Work Location: One location
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Location: Hybrid Role - Travel to Warwick, RI location for initial training required. Expected to be in office at least once a week and available for meetings as needed. Occasional travel to MA retail locations may be required.
Job Title: Finance Manager
Department: Finance
Supervisor: Chief Business Officer
Pay Rate: $50,000/yr to 65,000/yr
Type of Position: Full-time
Full time hour expectation: 40+ hours weekly
Exempt Employee
Overview of Company
Terps Cannabis is a Retail Cannabis Company with 3 retail locations in Massachusetts and a corporate office currently based out of Warwick, RI. Each location is a separate entity.
Objective
The Budget and Finance Manager will oversee the budget and finances of the company and its entities.
Primary Tasks and Responsibilities
- Manages the Accounting departments assignments and priorities.
- Manages financial responsibilities in consultation with the Chief Business Officer
- Prepares corporate financial statements in a timely fashion.
- Creates and maintains a series of financial controls and procedures for the Accounting department.
- Conducts periodic audits of budget items, including comparing per diems to actual expenses and other budget-to-actual comparisons.
- Provides relevant financial information to the executive management team.
- Oversees and takes responsibility for all financial procedures and records.
- Maintains corporate checking accounts and invoices.
- Responsible for the various ledgers including cash disbursements, cash receipts, accounts payable, month-end payroll summary, accounts receivable summary, and journal entries to adjust the general ledger.
- Generates monthly reports including accounts payable reconciliation, accounts receivable reconciliation, cash flow report, and balance sheet audits.
- Reports to various state and local regulatory bodies
- Coordinates with CPAs for quarterly and annual reporting
- Performs other related duties as requested by the Chief Business Officer.
Qualifications
- At least 21 years of age and legally authorized to work in the US
- Bachelor's degree in Accounting, Economics, or Finance required
- Knowledge of generally accepted accounting principles (GAAP) and financial data analysis.
- Ability to use Quickbooks /accounting software to record, store, and analyze financial data.
- Proficient with Google and Microsoft Office Suite or related software.
- Knowledge of administrative and clerical procedures.
- Excellent written and oral communication skills.
- Ability to create and manage corporate budgets.
- Ability to provide vast array of accounting services
- Proficient in budget creation and related softwares
- Excellent managerial skills.
- Excellent organizational skills and attention to detail.
- Thorough understanding of budgetary and accounting principles, practices, and policies.
- Knowledge of MA Cannabis Compliance as it pertains to the role or willingness to learn
Physical Qualifications
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Ability to efficiently operate a 10-key calculator or equivalent and other related office equipment.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Physical setting:
- Office
Schedule:
- Day shift
- Monday to Friday
Experience:
- Accounting: 2 years (Required)
Work Location: Hybrid remote in Warwick, RI 02886
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Location: Hybrid Role - Travel to Warwick, RI location for initial training required. Expected to be in office at least once a week and available for meetings as needed. Occasional travel to MA retail locations may be required.
Job Title: Bookkeeper/Accounting Clerk
Department: Finance
Supervisor: Chief Business Officer
Pay Rate: $20-$25/hr
Type of Position: Full-time
Full time hour expectation: 30+ hours weekly
Exempt Employee
Overview of Company
Terps Cannabis is a Retail Cannabis Company with 3 retail locations in Massachusetts and a corporate office currently based out of Warwick, RI. Each location is a separate entity.
Objective
The Bookkeeping/Accounting Clerk will maintain accurate accounting records for the company.
Primary Tasks and Responsibilities
- Records numerical and financial data to produce financial records.
- Ensures financial data is entered correctly and accurately.
- Enters journal entries to debit and credit the company's accounts.
- Generates accounting and audit reports for cash receipts, accounts payable and receivable, expenditures, and profits and losses.
- Reconciles and reports differences or issues found in financial records.
- Maintains chart of accounts
- Reports to various state and local regulatory bodies
- Coordinates with CPAs for quarterly and annual reporting
- Performs other related duties as assigned.
Qualifications
- At least 21 years of age and legally authorized to work in the US
- 2-3 years bookkeeping experience required
- Knowledge of generally accepted accounting principles (GAAP) and financial data analysis.
- Ability to use Quickbooks /accounting software to record, store, and analyze financial data.
- Ability to efficiently operate a 10-key calculator or equivalent and other related office equipment.
- Proficient with Google and Microsoft Office Suite or related software.
- Knowledge of administrative and clerical procedures.
- Excellent written and oral communication skills.
Physical Qualifications
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- High school diploma or equivalent required; Associates degree with accounting coursework preferred.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Physical setting:
- Office
Schedule:
- Day shift
- Monday to Friday
Experience:
- Bookkeeping: 1 year (Required)
Work Location: Hybrid remote in Warwick, RI 02886
Apply for this job with Terps
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Location: Charlton, MA
Job Title: Dispensary General Manager (GM)
Department: Retail
Supervisor: VP of Retail Operations
Pay Rate: 52-65k/yr base salary
Type of Position: X Full-time X Exempt Employee
Full time hour expectation: 40+ hours weekly
Overview & Objective of Position
The Dispensary General Manager (GM) is responsible for leading daily business needs while developing a customer-centric team environment among the retail agents within the dispensary. GMs will oversee the retail operations from a single location. There are core areas within the adult-use cannabis environment that will require heightened attention from the GM, these include but are not limited to: compliance, execution of SOPs, customer service, inventory management, and budtender/ dispensary overall sales. All GMs will attend a week-long training course hosted by the TERPS Training Manager prior to actively managing the dispensary. Upon completion of the training course, along with RVT, GMs will be able to take full shifts within the dispensary.
GMs will be responsible for fostering a positive, collaborative and educational company culture while also setting a positive leadership standard for the rest of the management team. GMs will be responsible for displaying a commitment towards the advancement of cannabis resources by ensuring all agents receive their on-going training.
The Management team (GM & ASM) is responsible for the maintenance of all financial and sales reporting, record keeping and communication to appropriate contacts; both internally and state reporting. GMs will be expected to maintain a comprehensive understanding of all applicable CCC/ state regulations. Along with the sales floor agents, GMs will answer questions regarding cannabis product information, safe consumption and general use when necessary. The role and responsibilities of the GM will be overseen by the VP of Retail Operations.
Primary Tasks and Responsibilities
- All managerial opening, closing, and daily duties within the dispensary as the MOD
- General office work such as; all record keeping/ maintenance, email correspondence, IT troubleshooting
- Utilize Google suite resources professionally and efficiently to accomplish daily tasks/ communicate to different departments within the company
- Model a team work and employee-oriented environment that is conducive to enhancing employee productivity, education advancement and TERPS company culture
- Provide the dispensary agents with a safe space to communicate and apply positive reinforcement
- Work with the VP of Retail Operations to oversee the hiring, discipline, termination and advancement of dispensary agents
- Maintain accountability of all dispensary agents and their execution of the specific job descriptions
- Implement all anti-diversion policies and ensure understanding among all dispensary agents
- Identifies, delegates, and communicates daily responsibilities to the sales floor team daily
- Ensure a respectable attention to privacy and confidentiality with employee and customer information
- Assist in implementing and enforcing TERPS policies and procedures (SOPs) in support of TERPS business initiatives and overall adherence to CCC/ state compliance
- Utilizes management resources and analyzes financial reports to identify and address trends in employee performance (both positive feedback and constructive feedback)
- Writing, collaborating, communicating all agent performance evaluations and records of disciplinary action
- Work with the CBO/ VP of Retail Operations to develop and monitor all sales goals
- Facilitate opportunities to motivate and support the sales floor agents to achieve goals and maintain high standards for customer service
- Directs and monitors Sales Leads and Budtenders to accomplish goals established weekly, monthly, quarterly, and annually
- Observe and coach the sales floor agents on productivity, customer engagement, sales incentives, etc.
- Effectively balance cash deposits and financial reporting. Ensure cash outs, bank records, and deposits are accurate and executed according to TERPS SOPs
- Ensure upkeep/ organization of required record keeping logs; visitor log, waste log, cash deposit log, etc.
- Work with the VP of Retail Operations to meet all regulatory requirements. Correct all violations with a sense of urgency and thoughtfulness (incident report compilation, investigations, etc.)
- Organize and maintain all dispensary agent employee files, these must be available for inspection upon request. Communicate any and all additions to personnel files with the Director of HR
- Preparing and communicating weekly schedules to ensure there is proper sales floor coverage, based on business needs and expectations
- Responsible for monitoring daily time punches, attendance approving and processing time-off requests
- Direct product display floor sets/ display changes; ensure brand consistency and integrity are maintained
- Lead by example when working on the sales floor and the BOH, willingness to step in when needed to accomplish any task within the dispensary
- Adaptability, the ability to implement and enforce sudden or long term change within the retail setting
- Assist the Director of Inventory/ Inventory Manager to execute product audits/ reconciliation when needed
- Assist with state inspections if/ when the CCC arrives at the dispensary location
- Level-headed and compliant minded approach to problem solving with customer/ employee interactions
- Observing and attending to any necessary health, welfare and safety concerns within the dispensary;
Qualifications
- At least 21 years of age and legally authorized to work in the US
- Ability to pass a required CORI background check
- Previous management/ leadership experience in a high-volume sales establishment required
- Previous cannabis industry experience preferred (Use of Metrc/ LeafLogix)
_ _Computer and technology skills, previous experience with a point-of-sale system required
_ _Previous experience with inventory auditing processes preferred
- Exemplary communication, organizational skills and attention to detail required
- Ability to maintain confidentiality, exhibiting a high level of integrity, trustworthiness and reliability
- Knowledge and understanding of standard practices and procedures within the Adult-Use cannabis market
- A desire to help others, people-oriented, team-oriented perspectives within the workplace
- Ability to thrive as an individual employee while also leading a team environment
- Ability to remain calm, level headed and compliance minded in high-volume sales scenarios
- Ability to multitask and remain productive during high volume business days and downtime
- Open availability required (nights, weekends, holidays)
- Must be able to sit or stand for extended periods of time, bending and crouching will also be a repetitive movement when assisting on the sales floor
- Must be able to lift up to 30lbs
- Must have a reliable form of transportation
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender
identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Job Type: Full-time
Pay: $52,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Shift:
- 10 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Charlton, MA 01507: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you at least 21 years of age?
Experience:
- Customer service: 2 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: One location
Apply for this job with Terps
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Location: (Charlton, MA)
Job Title: Dispensary Assistant Manager (ADM or ASM)
Department: Retail
Supervisor: VP of Retail Operations
Pay Rate: TBD - Salary
Type of Position: Full-time/ Exempt Employee
Overview & Objective of Position
The Dispensary Assistant Manager (ADM/ ASM) is responsible for leading daily business needs while developing a customer-centric team environment among the retail agents within the dispensary. ASMs will be a part of the management team, specifically supporting the locations GM with daily tasks and responsibilities. There are core areas within the adult-use cannabis environment that will require heightened attention from the ASM, these include but are not limited to: compliance, execution of SOPs, customer service, inventory management, and budtender/ dispensary overall sales. All ASMs will attend a week-long training course hosted by the TERPS Training Manager prior to actively managing the dispensary. Upon completion of the training course, along with RVT, ASMs will be able to take full shifts within the dispensary.
ASMs will be responsible for fostering a positive, collaborative and educational company culture while also setting a positive leadership standard for the rest of the management team. ASMs will be responsible for displaying a commitment towards the advancement of cannabis resources by ensuring all agents receive their on-going training. The Management team (GM & ASM) is responsible for the maintenance of all financial and sales reporting, record keeping and communication to appropriate contacts; both internally and state reporting. ASMs will be expected to maintain a comprehensive understanding of all applicable CCC/ state regulations. Along with the sales floor agents, ASMs will answer questions regarding cannabis product information, safe consumption and general use when necessary. The role and responsibilities of the ASM will be overseen by the GM and VP of Retail Operations.
Primary Tasks and Responsibilities
- All managerial opening, closing, and daily duties within the dispensary as the MOD
- General office work such as; all record keeping/ maintenance, email correspondence, IT troubleshooting
- Utilize Google suite resources professionally and efficiently to accomplish daily tasks/ communicate to different departments within the company
- Model a team work and employee-oriented environment that is conducive to enhancing employee productivity, education advancement and TERPS company culture
- Provide the dispensary agents with a safe space to communicate and apply positive reinforcement
- Work with the VP of Retail Operations to oversee the hiring, discipline, termination and advancement of dispensary agents
- Maintain accountability of all dispensary agents and their execution of the specific job descriptions
- Implement all anti-diversion policies and ensure understanding among all dispensary agents
- Identifies, delegates, and communicates daily responsibilities to the sales floor team daily
- Ensure a respectable attention to privacy and confidentiality with employee and customer information
- Assist in implementing and enforcing TERPS policies and procedures (SOPs) in support of TERPS business initiatives and overall adherence to CCC/ state compliance
- Utilizes management resources and analyzes financial reports to identify and address trends in employee performance (both positive feedback and constructive feedback)
- Writing, collaborating, communicating all agent performance evaluations and records of disciplinary action
- Facilitate opportunities to motivate and support the sales floor agents to achieve goals and maintain high standards for customer service
- Directs and monitors Sales Leads and Budtenders to accomplish goals established weekly, monthly, quarterly, and annually
- Observe and coach the sales floor agents on productivity, customer engagement, sales incentives, etc.
- Effectively balance cash deposits and financial reporting. Ensure cash outs, bank records, and deposits are accurate and executed according to TERPS SOPs
- Ensure upkeep/ organization of required record keeping logs; visitor log, waste log, cash deposit log, etc.
- Work with the VP of Retail Operations to meet all regulatory requirements. Correct all violations with a sense of urgency and thoughtfulness (incident report compilation, investigations, etc.)
- Organize and maintain all dispensary agent employee files, these must be available for inspection upon request. Communicate any and all additions to personnel files with the Director of HR
- Preparing and communicating weekly schedules to ensure there is proper sales floor coverage, based on business needs and expectations
- Direct product display floor sets/ display changes; ensure brand consistency and integrity are maintained
- Lead by example when working on the sales floor and the BOH, willingness to step in when needed to accomplish any task within the dispensary
- Adaptability, the ability to implement and enforce sudden or long term change within the retail setting
- Assist the Director of Inventory/ Inventory Manager to execute product audits/ reconciliation when needed
- Assist with state inspections if/ when the CCC arrives at the dispensary location
- Level-headed and compliant minded approach to problem solving with customer/ employee interactions
- Observing and attending to any necessary health, welfare and safety concerns within the dispensary; security will be present on-site to assist when necessary
Qualifications
- At least 21 years of age and legally authorized to work in the US
- Ability to pass a required CORI background check
- Previous management/ leadership experience in a high-volume sales establishment required
- Previous cannabis industry experience preferred (Use of Metrc/ LeafLogix)
- Computer and technology skills, previous experience with a point-of-sale system required
- Previous experience with inventory auditing processes preferred
- Exemplary communication, organizational skills and attention to detail required
- Ability to maintain confidentiality, exhibiting a high level of integrity, trustworthiness and reliability
- Knowledge and understanding of standard practices and procedures within the Adult-Use cannabis market
- A desire to help others, people-oriented, team-oriented perspectives within the workplace
- Ability to thrive as an individual employee while also leading a team environment
- Ability to remain calm, level headed and compliance minded in high-volume sales scenarios
- Ability to multitask and remain productive during high volume business days and downtime
- Open availability required (nights, weekends, holidays)
- Must be able to sit or stand for extended periods of time, bending and crouching will also be a repetitive movement when assisting on the sales floor
- Must be able to lift up to 30lbs
- Must have a reliable form of transportation
Terps is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
Ability to commute/relocate:
- Charlton, MA 01507: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with Terps
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About:
Terps is a registered cannabis dispensary serving adult-use customers throughout the Commonwealth of Massachusetts. At Terps cannabis dispensaries, we are always growing. As a brand-new retailer, we are looking for a diverse team of security associates within our local communities to maintain a safe and secure environment for our customers and staff while maintaining a friendly and welcoming demeanor to all. If you are interested in joining our security and customer service team, please send your resume along with a paragraph about why you are a good fit for the position. Previous security and retail experience is welcomed and sought for these positions.
Position Overview:
The Security-Compliance Team Member/Greeter is responsible for providing a safe and secure environment for Terps customers through awareness of Massachusetts Cannabis Control Commission guidelines and an actively engaged comportment with customers, staff and their environment. Be able to conduct interactions with an upbeat and informed approach with the customers prioritizing safety, security and accountability. Conduct and implement physical security measures consistent with local and state regulations to ensure compliance with all Massachusetts Cannabis Control Commission requirements. All Security Team Member positions within the dispensary will be overseen by the dispensary management team as well as the VP of Security Operations & Compliance.
- Complete all necessary initial and ongoing training which includes attending meetings and other educational seminars
- Act with integrity, honesty and knowledge that promote the culture, values and mission of Terps Cannabis Dispensary’s
- Be respectful and inclusive of all customers and co-workers
- Maintain a calm demeanor and posture during periods of high volume or unusual events to keep store operating at Terps company standards and set a positive example for customers and staff.
- Follows and ensures team compliance with Terps operational policies and procedures, including those for safety and security, to ensure the safety of all employees and customers during each shift
- Maintains regular and consistent attendance and punctuality
- Greets customers upon entry with friendly and welcoming demeanor
- Follows health, safety and regulatory guidelines
- Make security checks in and around dispensary grounds to detect, deter and disperse any loitering.
- Monitor and operate closed circuit video surveillance system
- Be able to communicate via 2-way radio to receive and acknowledge messages and instructions.
- Inspecting buildings, equipment, and access points;
- Protecting Terps customers, staff and property by maintaining a safe and secure environment in observance of crime or disorder and reporting promptly to the local police.
- Prevent losses and damage by reporting irregularities; informing violators of policy and procedures; Prohibit trespassers from entering or remaining on the premises through verbal direction and police notification.
- Take accurate notes of unusual occurrences
- Report in detail any suspicious incidents
Responsibilities:
- Understand the importance of proper identification, confidentiality and privacy
- Learn and retain knowledge of dispensary security compliance requirements as outlined in the Code of Massachusetts Regulations (935 CMR 500.110)
- Continue to develop cannabis knowledge through 8 hours of annual training via Terps training courses
- Hold safety, security and cleanliness to a high standard when interacting with customers and co-workers
- Utilizing AI assisted devices, gain positive identification of those who enter the dispensary
- Make security checks in and around dispensary grounds to detect, deter and disperse any loitering.
- Be able to communicate vie 2-way radio to receive and acknowledge messages and instructions.
- Ensure that all customers are greeted and acknowledged immediately upon entry to the sales area
- Write reports for any an all incidents as required in a timely manner. Count tender precisely and provide accurate change
- Keep supervisor(s) and managers informed at all times of any issues related to safety or operational effectiveness.
- Fulfill all cleaning, facility maintenance, and side work as assigned
- Support management with various administrative and miscellaneous duties when assigned
Qualifications/ Requirements:
- Minimum of 1-year Security experience
- 1 year of Retail experience (preferred but not required)
- Must be at least 21 years of age and legally authorized to work in the US
- Must be able to pass all background checks required by the Massachusetts Cannabis Control Commission
- General knowledge of safety and security principles and willing to grow that knowledge within the cannabis industry.
- Excellent verbal/ written communication and listening skills
- Microsoft Office experience
- Must be an energetic, positive and enthusiastic team player
- Be able to interact with all personality types
- Ability to thrive as an individual employee but also work cohesively within the team environment
- Ability to remain calm and organized in a fast-paced setting
- A desire to help others, people-oriented, team-oriented perspective within the workplace
- Adaptability, the ability to implement sudden or long-term security changes within the retail setting
- Must have open availability (nights, weekends and holidays)
Physical Requirements:
- Ability to work in person, non-remote position
- Ability to stand for long periods of time (10 hour shifts) and lift up to 30 lbs
- Bending and crouching will also be a repetitive movement on the sales floor and property
Rate of Pay and Benefits:
- $18.50 per hour to start, bi-weekly pay periods
- Health and Dental Benefits for full time after 1 month
- 80 hours of accrued PTO available annually
- Employee Discount
- 401k with matching program after 3 months
This job description does not list all the duties of the job. You may be asked by leaders or managers to perform additional tasks that are necessary for the business.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Job Type: Full-time
Pay: $18.50 - $22.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability
Application Question(s):
- Are you able to work weekends?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service or Security: 1 year (Required)
Work Location: One location
Apply for this job with Terps
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Location: (Attleboro, MA)
Job Title: Dispensary Assistant Manager (ADM or ASM)
Department: Retail
Supervisor: VP of Retail Operations
Pay Rate: TBD - Salary
Type of Position: Full-time/ Exempt Employee
Overview & Objective of Position
The Dispensary Assistant Manager (ADM/ ASM) is responsible for leading daily business needs while developing a customer-centric team environment among the retail agents within the dispensary. ASMs will be a part of the management team, specifically supporting the locations GM with daily tasks and responsibilities. There are core areas within the adult-use cannabis environment that will require heightened attention from the ASM, these include but are not limited to: compliance, execution of SOPs, customer service, inventory management, and budtender/ dispensary overall sales. All ASMs will attend a week-long training course hosted by the TERPS Training Manager prior to actively managing the dispensary. Upon completion of the training course, along with RVT, ASMs will be able to take full shifts within the dispensary.
ASMs will be responsible for fostering a positive, collaborative and educational company culture while also setting a positive leadership standard for the rest of the management team. ASMs will be responsible for displaying a commitment towards the advancement of cannabis resources by ensuring all agents receive their on-going training. The Management team (GM & ASM) is responsible for the maintenance of all financial and sales reporting, record keeping and communication to appropriate contacts; both internally and state reporting. ASMs will be expected to maintain a comprehensive understanding of all applicable CCC/ state regulations. Along with the sales floor agents, ASMs will answer questions regarding cannabis product information, safe consumption and general use when necessary. The role and responsibilities of the ASM will be overseen by the GM and VP of Retail Operations.
Primary Tasks and Responsibilities
- All managerial opening, closing, and daily duties within the dispensary as the MOD
- General office work such as; all record keeping/ maintenance, email correspondence, IT troubleshooting
- Utilize Google suite resources professionally and efficiently to accomplish daily tasks/ communicate to different departments within the company
- Model a team work and employee-oriented environment that is conducive to enhancing employee productivity, education advancement and TERPS company culture
- Provide the dispensary agents with a safe space to communicate and apply positive reinforcement
- Work with the VP of Retail Operations to oversee the hiring, discipline, termination and advancement of dispensary agents
- Maintain accountability of all dispensary agents and their execution of the specific job descriptions
- Implement all anti-diversion policies and ensure understanding among all dispensary agents
- Identifies, delegates, and communicates daily responsibilities to the sales floor team daily
- Ensure a respectable attention to privacy and confidentiality with employee and customer information
- Assist in implementing and enforcing TERPS policies and procedures (SOPs) in support of TERPS business initiatives and overall adherence to CCC/ state compliance
- Utilizes management resources and analyzes financial reports to identify and address trends in employee performance (both positive feedback and constructive feedback)
- Writing, collaborating, communicating all agent performance evaluations and records of disciplinary action
- Facilitate opportunities to motivate and support the sales floor agents to achieve goals and maintain high standards for customer service
- Directs and monitors Sales Leads and Budtenders to accomplish goals established weekly, monthly, quarterly, and annually
- Observe and coach the sales floor agents on productivity, customer engagement, sales incentives, etc.
- Effectively balance cash deposits and financial reporting. Ensure cash outs, bank records, and deposits are accurate and executed according to TERPS SOPs
- Ensure upkeep/ organization of required record keeping logs; visitor log, waste log, cash deposit log, etc.
- Work with the VP of Retail Operations to meet all regulatory requirements. Correct all violations with a sense of urgency and thoughtfulness (incident report compilation, investigations, etc.)
- Organize and maintain all dispensary agent employee files, these must be available for inspection upon request. Communicate any and all additions to personnel files with the Director of HR
- Preparing and communicating weekly schedules to ensure there is proper sales floor coverage, based on business needs and expectations
- Direct product display floor sets/ display changes; ensure brand consistency and integrity are maintained
- Lead by example when working on the sales floor and the BOH, willingness to step in when needed to accomplish any task within the dispensary
- Adaptability, the ability to implement and enforce sudden or long term change within the retail setting
- Assist the Director of Inventory/ Inventory Manager to execute product audits/ reconciliation when needed
- Assist with state inspections if/ when the CCC arrives at the dispensary location
- Level-headed and compliant minded approach to problem solving with customer/ employee interactions
- Observing and attending to any necessary health, welfare and safety concerns within the dispensary; security will be present on-site to assist when necessary
Qualifications
- At least 21 years of age and legally authorized to work in the US
- Ability to pass a required CORI background check
- Previous management/ leadership experience in a high-volume sales establishment required
- Previous cannabis industry experience preferred (Use of Metrc/ LeafLogix)
- Computer and technology skills, previous experience with a point-of-sale system required
- Previous experience with inventory auditing processes preferred
- Exemplary communication, organizational skills and attention to detail required
- Ability to maintain confidentiality, exhibiting a high level of integrity, trustworthiness and reliability
- Knowledge and understanding of standard practices and procedures within the Adult-Use cannabis market
- A desire to help others, people-oriented, team-oriented perspectives within the workplace
- Ability to thrive as an individual employee while also leading a team environment
- Ability to remain calm, level headed and compliance minded in high-volume sales scenarios
- Ability to multitask and remain productive during high volume business days and downtime
- Open availability required (nights, weekends, holidays)
- Must be able to sit or stand for extended periods of time, bending and crouching will also be a repetitive movement when assisting on the sales floor
- Must be able to lift up to 30lbs
- Must have a reliable form of transportation
Terps is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
Ability to commute/relocate:
- Attleboro, MA 02703: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with Terps
Apply now →
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Location: Charlton, MA
Job Title: Budtender
Department: Retail
Supervisor: Dispensary General Manager
Pay Rate: $17/Hour
Full Time and Part Time Positions Available
Overview & Objective of Position
The dispensary Budtender will be responsible for hosting customers within the TERPS retail space and conducting compliant Adult-Use sales transactions within the designated TERPS retail location. All Budtenders will attend a week-long training course hosted by the TERPS Training Administrator prior to conducting any customer-facing transactions, along with the mandatory RVT. Consistent cannabis education development and quality customer service are essential responsibilities for all Budtenders. The Budtender role is expected to be a highly motivated and self-driven sales representative to assist with developing innovative strategies to achieve sales goals, as well as make meaningful connections with our customers.
*
Upon completion of the training course, Budtenders will be able to assist customers on the sales floor and execute cannabis transactions from start to finish. They will be expected to verify customer ID cards, communicate the menu offerings, answer questions regarding cannabis product information, safe consumption and general use. Cash handling skills as well as developing an understanding of Massachusetts state Adult-Use rules and regulations will be a daily responsibility. In addition to compliance related policies and expectations, it is the Budtenders responsibility to consistently increase individual sales and Average Ticket Prices. The role and responsibilities of all Budtenders will be overseen by the dispensary General Manager and their leadership team.
Primary Tasks and Responsibilities
- Complete 8 hours of annual training via the TERPS training courses and RVT
- Execute and communicate safe cannabis handling and storage practices
- Correct application of SOPs to ensure retail regulatory compliance
- Understand the importance of proper identification, general confidentiality and privacy
- Practice proper anti-diversion tactics
- Maintain correct cannabis product inventory and point-of-sale records
- Retain and continue to develop a superior knowledge base of the products we carry within the dispensary daily
- Maintain and close out a daily cash drawer with little to no discrepancies
- Maintain heightened cleanliness throughout the dispensary/ understand the importance of personal hygiene while present at work
- Ability to thrive as an individual employee but also work cohesively within the team environment in regards to team sales goals and individual sales goals
- Develop and consistently increase cross selling and upselling opportunities
- Maintain a friendly, positive and informative demeanor while interacting with customers
- Provide above and beyond customer service for all TERPS patrons
- Superb interpersonal skills, including the ability to quickly build rapport with both customers
- Understand and promote company programs
- Participate in scheduled company representation opportunities; pop ups, cannabis events, 21+ events, etc. This also includes roles within the dispensary such as; greeting, order fulfillment, labeling assistance, etc.
- Maintain an orderly appearance across the sales floor, participate in floor sets when scheduled
- Any additional tasks that are requested by dispensary management related to customer service, cleaning, organization, team collaboration, etc.
Qualifications
- At least 21 years of age and legally authorized to work in the US
- Ability to pass a required CORI background check
- Ability to adapt to frequent and essential business changes
- Ability to quickly learn procedures and acquire cannabis product knowledge (daily menu updates)
- Previous cannabis experience/ knowledge preferred
- Experience with customer service, cash handling and competitive sales preferred
- Ability to effectively communicate with customers, fellow employees and managers
- A desire to help others, people-oriented, team-oriented perspectives within the workplace
- Must be a reliable and dependable applicant
- Heightened attention to detail
- Ability to have a flexible schedule (nights, weekends, holidays) preferred
- Ability to remain calm and organized in high-volume sales scenarios and also remain productive during downtime
*
*
Physical Qualifications
- Ability to work in person, non-remote position
- Ability to stand for long periods of time (10 hour shifts) and lift up to 30 lbs
- Bending and crouching will be a repetitive movement on the sales floor
- Shifts may require greeting; the employee to be outside of the dispensary location near the entrance to welcome customers inside
- Ability to utilize a computer (POS system, email, etc) and other necessary technology (printers, copy machines, barcode scanners, etc) to complete sales related tasks
*
*
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
*
Job Types: Full-time, Part-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
Supplemental Pay:
- Tips
COVID-19 considerations:
Terps follows any COVID related mandates issued by the CDC and the Commonwealth of Massachusetts and takes every precaution to ensure all personnel and customers are safe.
Application Question(s):
- As term of employment, Terps requires all employees to submit to a Criminal Offender Record Information (CORI) check. Please acknowledge below that will provide the required information to perform the CORI check and you understand any non-favorable CORI could affect employment.
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Terps
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About:
Terps is a registered cannabis dispensary serving adult-use customers throughout the Commonwealth of Massachusetts. At Terps cannabis dispensaries, we are always growing. As a brand-new retailer, we are looking for a diverse team of security associates within our local communities to maintain a safe and secure environment for our customers and staff while maintaining a friendly and welcoming demeanor to all. If you are interested in joining our security and customer service team, please send your resume along with a paragraph about why you are a good fit for the position. Previous security and retail experience is welcomed and sought for these positions.
Position Overview:
The Security-Compliance Team Member/Greeter is responsible for providing a safe and secure environment for Terps customers through awareness of Massachusetts Cannabis Control Commission guidelines and an actively engaged comportment with customers, staff and their environment. Be able to conduct interactions with an upbeat and informed approach with the customers prioritizing safety, security and accountability. Conduct and implement physical security measures consistent with local and state regulations to ensure compliance with all Massachusetts Cannabis Control Commission requirements. All Security Team Member positions within the dispensary will be overseen by the dispensary management team as well as the VP of Security Operations & Compliance.
- Complete all necessary initial and ongoing training which includes attending meetings and other educational seminars
- Act with integrity, honesty and knowledge that promote the culture, values and mission of Terps Cannabis Dispensary’s
- Be respectful and inclusive of all customers and co-workers
- Maintain a calm demeanor and posture during periods of high volume or unusual events to keep store operating at Terps company standards and set a positive example for customers and staff.
- Follows and ensures team compliance with Terps operational policies and procedures, including those for safety and security, to ensure the safety of all employees and customers during each shift
- Maintains regular and consistent attendance and punctuality
- Greets customers upon entry with friendly and welcoming demeanor
- Follows health, safety and regulatory guidelines
- Make security checks in and around dispensary grounds to detect, deter and disperse any loitering.
- Monitor and operate closed circuit video surveillance system
- Be able to communicate via 2-way radio to receive and acknowledge messages and instructions.
- Inspecting buildings, equipment, and access points;
- Protecting Terps customers, staff and property by maintaining a safe and secure environment in observance of crime or disorder and reporting promptly to the local police.
- Prevent losses and damage by reporting irregularities; informing violators of policy and procedures; Prohibit trespassers from entering or remaining on the premises through verbal direction and police notification.
- Take accurate notes of unusual occurrences
- Report in detail any suspicious incidents
Responsibilities:
- Understand the importance of proper identification, confidentiality and privacy
- Learn and retain knowledge of dispensary security compliance requirements as outlined in the Code of Massachusetts Regulations (935 CMR 500.110)
- Continue to develop cannabis knowledge through 8 hours of annual training via Terps training courses
- Hold safety, security and cleanliness to a high standard when interacting with customers and co-workers
- Utilizing AI assisted devices, gain positive identification of those who enter the dispensary
- Make security checks in and around dispensary grounds to detect, deter and disperse any loitering.
- Be able to communicate vie 2-way radio to receive and acknowledge messages and instructions.
- Ensure that all customers are greeted and acknowledged immediately upon entry to the sales area
- Write reports for any an all incidents as required in a timely manner. Count tender precisely and provide accurate change
- Keep supervisor(s) and managers informed at all times of any issues related to safety or operational effectiveness.
- Fulfill all cleaning, facility maintenance, and side work as assigned
- Support management with various administrative and miscellaneous duties when assigned
Qualifications/ Requirements:
- Minimum of 1-year Security experience
- 1 year of Retail experience (preferred but not required)
- Must be at least 21 years of age and legally authorized to work in the US
- Must be able to pass all background checks required by the Massachusetts Cannabis Control Commission
- General knowledge of safety and security principles and willing to grow that knowledge within the cannabis industry.
- Excellent verbal/ written communication and listening skills
- Microsoft Office experience
- Must be an energetic, positive and enthusiastic team player
- Be able to interact with all personality types
- Ability to thrive as an individual employee but also work cohesively within the team environment
- Ability to remain calm and organized in a fast-paced setting
- A desire to help others, people-oriented, team-oriented perspective within the workplace
- Adaptability, the ability to implement sudden or long-term security changes within the retail setting
- Must have open availability (nights, weekends and holidays)
Physical Requirements:
- Ability to work in person, non-remote position
- Ability to stand for long periods of time (10 hour shifts) and lift up to 30 lbs
- Bending and crouching will also be a repetitive movement on the sales floor and property
Rate of Pay and Benefits:
- $18.50 per hour to start, bi-weekly pay periods
- Health and Dental Benefits for full time (Company pays 70%)
- 401k eligible after 3 months with employer match program
- 80 hours accrued PTO
Additional Position Details:
- Full and part time positions available
This job description does not list all the duties of the job. You may be asked by leaders or managers to perform additional tasks that are necessary for the business.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Job Types: Full-time, Part-time
Pay: $18.50 - $22.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability
Application Question(s):
- Are you able to work weekends?
- As term of employment, Terps requires all employees to submit to a Criminal Offender Record Information (CORI) check. Please acknowledge that you will provide the required information to perform the CORI check and you understand any non-favorable CORI could affect employment.
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service or Security: 1 year (Required)
Work Location: One location
Apply for this job with Terps
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About:
TERPS is a registered cannabis dispensary serving adult-use customers throughout the Commonwealth of Massachusetts. At TERPS cannabis dispensaries, we are always growing. As a new retailer, we are working hands-on with local cultivators to source cannabis at a higher standard. We are searching for a diverse team to help us continue to cultivate a passion for cannabis within our local communities. If you are interested in joining our team, please send your resume along with up to 5 sentences about why you are a good fit for the position.
Position Overview:
The Inventory Specialist will be responsible for maintaining all cannabis and non-cannabis product inventory while also providing necessary support to the team of Budtenders and Sales Leads within the designated TERPS retail location. The Inventory team will verify, receive and audit all current inventory and deliveries. Updating the necessary data collection outlets and inventory systems (Metrc and Select POS) will also be a responsibility of the Inventory Specialist. The Inventory Specialist needs to familiarize themselves with all state and local regulations and ensure they consistently follow all company-established standard operating procedures. The work environment is fast-paced and requires someone who can multitask while maintaining a professional demeanor. All positions within the dispensary will be overseen by the dispensary management team as well as the Director of Inventory and Product Management/ VP Retail Operations.
Responsibilities:
- Complete all necessary initial and ongoing training which includes attending meetings and other educational seminars
- Hold safety and security to a high standard
- Accurately record inventory and auditing data into required systems (select POS and Metrc)
- Become a subject matter expert in Metrc and selected POS
- Ability to utilize and asses all necessary reporting functions to complete inventory tasks
- Keep track of market inventory trends and products, ensuring we have sufficient diversity and innovation in our product offerings
- Verify and properly organize all inventory manifests/ invoices
- Verify all product is properly labeled and packaged for retail sale through robust quality control methods
- Move, restock, organize, and audit the sales floor inventory as well as any back stock
- Ensure total compliance in all inventory intake, movement, and sales
- Work with dispensary management to maintain consistent inventory levels
- Ensure all required inventory logs are up to date and accurate at all times (waste, returns, etc.)
- Assist management with implementing and maintaining use of all company SOPs (standard operating procedures)
- Identify, investigate, and report any inventory related discrepancies found during audits or inventory deliveries to the Inventory Manager and Dispensary Management team
- Adaptability, the ability to implement sudden or long term change within the retail setting
- Execute safe cannabis handling practices
- Fulfill all cleaning, facility maintenance, and side work as assigned
- Support management with various administrative and miscellaneous duties when assigned
Qualifications/ Requirements:
- Minimum of 1-year Inventory Control experience preferred
- Must be at least 21 years of age and legally authorized to work in the US
- Must be able to pass all background checks required by the Massachusetts Cannabis Control Commission
- General knowledge of cannabis products and a willingness to advance their cannabis knowledge
- Excellent verbal/written communication and listening skills
- Ability to multitask and remain productive
- Ability to problem solve and troubleshoot in a fast paced customer service setting
- Ability to thrive as an individual employee but also work cohesively within the team environment
- Heightened attention to detail, organizational skills, reliability and dependability
- Must be a highly energetic, positive and enthusiastic team player
- Quick learner, ability to adapt to frequent and essential business changes
- Ability to follow and execute a highly regulated schedule of daily expectations
- Must have open availability (nights, weekends and holidays)
Physical Requirements:
- Ability to work in person, non-remote position
- Ability to lift up to 30 lbs
- Ability to sit or stand for extended periods of time, bending and crouching will also be a repetitive movement
- Ability to remain stationary for extended periods of time when completing audits, deliveries or other inventory related tasks
- Computer/ technology savvy
- Manual dexterity is necessary for inventory organization and data entry related tasks
- Ability to communicate through in person co-worker interaction as well as communication logs
Rate of Pay and Benefits:
- $17 per hour to start, bi-weekly pay periods
- Health and Dental Benefits for full time
- 401k after 3 months with employer match program
- up to 80 hours accrued PTO per year
- We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Application Question(s):
- Are you 21+?
Experience:
- Inventory control: 1 year (Preferred)
Work Location: One location
Apply for this job with Terps
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Budtender (Retail Sales Associate) - *Wellfleet, MA (Cape Locals Only)
Terps
Overview & Objective of Position
The dispensary Budtender will be responsible for hosting customers within the TERPS retail space and conducting compliant Adult-Use sales transactions within the designated TERPS retail location. All Budtenders will attend a week-long training course hosted by the TERPS Training Administrator prior to conducting any customer-facing transactions, along with the mandatory RVT. Consistent cannabis education development and quality customer service are essential responsibilities for all Budtenders. The Budtender role is expected to be a highly motivated and self-driven sales representative to assist with developing innovative strategies to achieve sales goals, as well as make meaningful connections with our customers.
Upon completion of the training course, Budtenders will be able to assist customers on the sales floor and execute cannabis transactions from start to finish. They will be expected to verify customer ID cards, communicate the menu offerings, answer questions regarding cannabis product information, safe consumption and general use. Cash handling skills as well as developing an understanding of Massachusetts state Adult-Use rules and regulations will be a daily responsibility. In addition to compliance related policies and expectations, it is the Budtenders responsibility to consistently increase individual sales and Average Ticket Prices. The role and responsibilities of all Budtenders will be overseen by the dispensary General Manager and their leadership team.
Primary Tasks and Responsibilities
- Complete 8 hours of annual training via the TERPS training courses and RVT
- Execute and communicate safe cannabis handling and storage practices
- Correct application of SOPs to ensure retail regulatory compliance
- Understand the importance of proper identification, general confidentiality and privacy
- Practice proper anti-diversion tactics
- Maintain correct cannabis product inventory and point-of-sale records
- Retain and continue to develop a superior knowledge base of the products we carry within the dispensary daily
- Maintain and close out a daily cash drawer with little to no discrepancies
- Maintain heightened cleanliness throughout the dispensary/ understand the importance of personal hygiene while present at work
- Ability to thrive as an individual employee but also work cohesively within the team environment in regards to team sales goals and individual sales goals
- Develop and consistently increase cross selling and upselling opportunities
- Maintain a friendly, positive and informative demeanor while interacting with customers
- Provide above and beyond customer service for all TERPS patrons
- Superb interpersonal skills, including the ability to quickly build rapport with both customers
- Understand and promote company programs
- Participate in scheduled company representation opportunities; pop ups, cannabis events, 21+ events, etc. This also includes roles within the dispensary such as; greeting, order fulfillment, labeling assistance, etc.
- Maintain an orderly appearance across the sales floor, participate in floor sets when scheduled
- Any additional tasks that are requested by dispensary management related to customer service, cleaning, organization, team collaboration, etc.
Qualifications
- At least 21 years of age and legally authorized to work in the US
- Ability to pass a required CORI background check
- Ability to adapt to frequent and essential business changes
- Ability to quickly learn procedures and acquire cannabis product knowledge (daily menu updates)
- Previous cannabis experience/ knowledge preferred
- Experience with customer service, cash handling and competitive sales preferred
- Ability to effectively communicate with customers, fellow employees and managers
- A desire to help others, people-oriented, team-oriented perspectives within the workplace
- Must be a reliable and dependable applicant
- Heightened attention to detail
- Ability to have a flexible schedule (nights, weekends, holidays) preferred
- Ability to remain calm and organized in high-volume sales scenarios and also remain productive during downtime
Physical Qualifications
- Ability to work in person, non-remote position
- Ability to stand for long periods of time (10 hour shifts) and lift up to 30 lbs
- Bending and crouching will be a repetitive movement on the sales floor
- Shifts may require greeting; the employee to be outside of the dispensary location near the entrance to welcome customers inside
- Ability to utilize a computer (POS system, email, etc) and other necessary technology (printers, copy machines, barcode scanners, etc) to complete sales related tasks
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Job Types: Full-time, Part-time
Pay: From $18.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Application Question(s):
- As term of employment, Terps requires all employees to submit to a Criminal Offender Record Information (CORI) check. Please acknowledge that you will provide the required information to perform the CORI check and you understand any non-favorable CORI could affect employment.
Education:
- High school or equivalent (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Apply for this job with Terps
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
From $17 an hour
Job Type
Full-time
Number of hires for this role
10+
Qualifications
High school or equivalent (Preferred)
Customer Service: 1 year (Preferred)
Day Shift (Preferred)
Night Shift (Preferred)
Full Job Description
About:
Terps is a registered cannabis dispensary serving adult-use customers throughout the Commonwealth of Massachusetts. At Terps cannabis dispensaries, we are always growing. As a brand new retailer, we are working hands-on with local cultivators to source cannabis at a higher standard. We are searching for a diverse team to help us continue to cultivate a passion for cannabis within our local communities. If you are interested in joining our retail customer service team, please send your resume along with up to 5 sentences about why you are a good fit for the position.
Position Overview: *The Budtender is responsible for possessing an expert knowledge of all products, making customers feel comfortable and engaged, and accurately completing transactions. Not only is it important to provide excellent customer service and inform customers of responsible cannabis use, but also conduct these interactions with an upbeat and educational approach. Budtenders will utilize the approved educational tools and training to assist customers in their cannabis product selection. Budtenders must expand their knowledge of cannabis and cannabis products on an ongoing basis. The Budtender also needs to familiarize themselves with all state and local regulations and ensure they consistently follow all company-established standard operating procedures. The work environment is fast-paced and requires someone who can multitask while maintaining a professional demeanor. All positions within the dispensary will be overseen by the dispensary management team as well as the VP of Retail Operations.
Responsibilities:
- Complete all necessary initial and ongoing training which includes attending meetings and other educational seminars
- Understand the importance of proper identification, general confidentiality and privacy
- Retain knowledge of the products we carry within the dispensary
- Continue to develop cannabis knowledge through 8 hours of annual training via Terps training courses
- Hold safety, security and cleanliness to a high standard when interacting with customers and co-workers
- Practice proper anti-diversion tactics
- Ensure customers are aware of compliance requirements
- Accurately record sales transactions within the point-of-sale system
- Provide excellent customer service at all times
- Be respectful and inclusive of all customers and co-workers
- Ensure that all customers are greeted and acknowledged immediately upon entry to the sales area
- Ensure inventory is accurately dispensed to customers and is maintained in an orderly and compliant fashion on the sales floor
- Count tender precisely and provide accurate change
- Complete and turn in numerically sequenced close-out sheets along with organized receipts
- Fulfill all cleaning, facility maintenance, and side work as assigned
- Support management with various administrative and miscellaneous duties when assigned
Qualifications/ Requirements:
- Minimum of 1-year Customer Service experience
- Must be at least 21 years of age and legally authorized to work in the US
- Must be able to pass all background checks required by the Massachusetts Cannabis Control Commission
- General knowledge of Cannabis products and a willingness to advance cannabis knowledge
- Excellent verbal/ written communication and listening skills
- Must be a highly energetic, positive and enthusiastic team player
- Be able to interact with all personality types
- Ability to thrive as an individual employee but also work cohesively within the team environment
- Ability to remain calm and organized in high-volume sales scenarios
- A desire to help others, people-oriented, team-oriented perspective within the workplace
- Adaptability, the ability to implement sudden or long term change within the retail setting
- Must have open availability (nights, weekends and holidays)
Physical Requirements:
- Ability to work in person, non-remote position
- Ability to stand for long periods of time (10 hour shifts) and lift up to 30 lbs
- Bending and crouching will also be a repetitive movement on the sales floor
- Computer/ technology savvy
Rate of Pay and Benefits:
- $17 per hour to start, bi-weekly pay periods
- Health and Dental Benefits for full time
- 40 hours of excused sick days annually (Not Paid)
- 40 hours of vacation pay annually (Paid Time Off)
Additional Position Details:
- Full time positions available
Terps Wellfleet is an Equal Opportunity Employer
This job description does not list all the duties of the job. You may be asked by leaders or managers to perform additional tasks that are necessary for the business.*
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends
COVID-19 considerations:All customers are required to wear face coverings, all areas within the dispensary will be cleaned on a regular basis to ensure a safe work space, social distancing policies will be implemented within the dispensary (customers and co-workers.)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Shift Availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location:
- One location
Pay frequency:
- Every other week
Work includes:
- Evenings
- Weekends
- Holidays
Paid Training:
- Yes
Management:
- Team Lead
- Store Manager
- Assistant Manager
- Ops Manager
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Plastic shield at work stations
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
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