Cannabis Security Compliance Team Member Greeter Jobs

About:

Terps is a registered cannabis dispensary serving adult-use customers throughout the Commonwealth of Massachusetts. At Terps cannabis dispensaries, we are always growing. As a brand-new retailer, we are looking for a diverse team of security associates within our local communities to maintain a safe and secure environment for our customers and staff while maintaining a friendly and welcoming demeanor to all. If you are interested in joining our security and customer service team, please send your resume along with a paragraph about why you are a good fit for the position. Previous security and retail experience is welcomed and sought for these positions.

Position Overview:

The Security-Compliance Team Member/Greeter is responsible for providing a safe and secure environment for Terps customers through awareness of Massachusetts Cannabis Control Commission guidelines and an actively engaged comportment with customers, staff and their environment. Be able to conduct interactions with an upbeat and informed approach with the customers prioritizing safety, security and accountability. Conduct and implement physical security measures consistent with local and state regulations to ensure compliance with all Massachusetts Cannabis Control Commission requirements. All Security Team Member positions within the dispensary will be overseen by the dispensary management team as well as the VP of Security Operations & Compliance.

• Complete all necessary initial and ongoing training which includes attending meetings and other educational seminars
• Act with integrity, honesty and knowledge that promote the culture, values and mission of Terps Cannabis Dispensary’s
• Be respectful and inclusive of all customers and co-workers
• Maintain a calm demeanor and posture during periods of high volume or unusual events to keep store operating at Terps company standards and set a positive example for customers and staff.
• Follows and ensures team compliance with Terps operational policies and procedures, including those for safety and security, to ensure the safety of all employees and customers during each shift
• Maintains regular and consistent attendance and punctuality
• Greets customers upon entry with friendly and welcoming demeanor
• Follows health, safety and regulatory guidelines
• Make security checks in and around dispensary grounds to detect, deter and disperse any loitering.
• Monitor and operate closed circuit video surveillance system
• Be able to communicate via 2-way radio to receive and acknowledge messages and instructions.
• Inspecting buildings, equipment, and access points;
• Protecting Terps customers, staff and property by maintaining a safe and secure environment in observance of crime or disorder and reporting promptly to the local police.
• Prevent losses and damage by reporting irregularities; informing violators of policy and procedures; Prohibit trespassers from entering or remaining on the premises through verbal direction and police notification.
• Take accurate notes of unusual occurrences
• Report in detail any suspicious incidents

Responsibilities:

• Understand the importance of proper identification, confidentiality and privacy
• Learn and retain knowledge of dispensary security compliance requirements as outlined in the Code of Massachusetts Regulations (935 CMR 500.110)
• Continue to develop cannabis knowledge through 8 hours of annual training via Terps training courses
• Hold safety, security and cleanliness to a high standard when interacting with customers and co-workers
• Utilizing AI assisted devices, gain positive identification of those who enter the dispensary
• Make security checks in and around dispensary grounds to detect, deter and disperse any loitering.
• Be able to communicate vie 2-way radio to receive and acknowledge messages and instructions.
• Ensure that all customers are greeted and acknowledged immediately upon entry to the sales area
• Write reports for any an all incidents as required in a timely manner. Count tender precisely and provide accurate change
• Keep supervisor(s) and managers informed at all times of any issues related to safety or operational effectiveness.
• Fulfill all cleaning, facility maintenance, and side work as assigned
• Support management with various administrative and miscellaneous duties when assigned

Qualifications/ Requirements:

• Minimum of 1-year Security experience
• 1 year of Retail experience (preferred but not required)
• Must be at least 21 years of age and legally authorized to work in the US
• Must be able to pass all background checks required by the Massachusetts Cannabis Control Commission
• General knowledge of safety and security principles and willing to grow that knowledge within the cannabis industry.
• Excellent verbal/ written communication and listening skills
• Microsoft Office experience
• Must be an energetic, positive and enthusiastic team player
• Be able to interact with all personality types
• Ability to thrive as an individual employee but also work cohesively within the team environment
• Ability to remain calm and organized in a fast-paced setting
• A desire to help others, people-oriented, team-oriented perspective within the workplace
• Adaptability, the ability to implement sudden or long-term security changes within the retail setting
• Must have open availability (nights, weekends and holidays)

Physical Requirements:

• Ability to work in person, non-remote position
• Ability to stand for long periods of time (10 hour shifts) and lift up to 30 lbs
• Bending and crouching will also be a repetitive movement on the sales floor and property

Rate of Pay and Benefits:

• $18.50 per hour to start, bi-weekly pay periods
• Health and Dental Benefits for full time after 1 month
• 80 hours of accrued PTO available annually
• Employee Discount
• 401k with matching program after 3 months

This job description does not list all the duties of the job. You may be asked by leaders or managers to perform additional tasks that are necessary for the business.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Type: Full-time

Pay: $18.50 - $22.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Application Question(s):

• Are you able to work weekends?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service or Security: 1 year (Required)

Work Location: One location

Apply for this job with Terps

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

About:

Terps is a registered cannabis dispensary serving adult-use customers throughout the Commonwealth of Massachusetts. At Terps cannabis dispensaries, we are always growing. As a brand-new retailer, we are looking for a diverse team of security associates within our local communities to maintain a safe and secure environment for our customers and staff while maintaining a friendly and welcoming demeanor to all. If you are interested in joining our security and customer service team, please send your resume along with a paragraph about why you are a good fit for the position. Previous security and retail experience is welcomed and sought for these positions.

Position Overview:

The Security-Compliance Team Member/Greeter is responsible for providing a safe and secure environment for Terps customers through awareness of Massachusetts Cannabis Control Commission guidelines and an actively engaged comportment with customers, staff and their environment. Be able to conduct interactions with an upbeat and informed approach with the customers prioritizing safety, security and accountability. Conduct and implement physical security measures consistent with local and state regulations to ensure compliance with all Massachusetts Cannabis Control Commission requirements. All Security Team Member positions within the dispensary will be overseen by the dispensary management team as well as the VP of Security Operations & Compliance.

• Complete all necessary initial and ongoing training which includes attending meetings and other educational seminars
• Act with integrity, honesty and knowledge that promote the culture, values and mission of Terps Cannabis Dispensary’s
• Be respectful and inclusive of all customers and co-workers
• Maintain a calm demeanor and posture during periods of high volume or unusual events to keep store operating at Terps company standards and set a positive example for customers and staff.
• Follows and ensures team compliance with Terps operational policies and procedures, including those for safety and security, to ensure the safety of all employees and customers during each shift
• Maintains regular and consistent attendance and punctuality
• Greets customers upon entry with friendly and welcoming demeanor
• Follows health, safety and regulatory guidelines
• Make security checks in and around dispensary grounds to detect, deter and disperse any loitering.
• Monitor and operate closed circuit video surveillance system
• Be able to communicate via 2-way radio to receive and acknowledge messages and instructions.
• Inspecting buildings, equipment, and access points;
• Protecting Terps customers, staff and property by maintaining a safe and secure environment in observance of crime or disorder and reporting promptly to the local police.
• Prevent losses and damage by reporting irregularities; informing violators of policy and procedures; Prohibit trespassers from entering or remaining on the premises through verbal direction and police notification.
• Take accurate notes of unusual occurrences
• Report in detail any suspicious incidents

Responsibilities:

• Understand the importance of proper identification, confidentiality and privacy
• Learn and retain knowledge of dispensary security compliance requirements as outlined in the Code of Massachusetts Regulations (935 CMR 500.110)
• Continue to develop cannabis knowledge through 8 hours of annual training via Terps training courses
• Hold safety, security and cleanliness to a high standard when interacting with customers and co-workers
• Utilizing AI assisted devices, gain positive identification of those who enter the dispensary
• Make security checks in and around dispensary grounds to detect, deter and disperse any loitering.
• Be able to communicate vie 2-way radio to receive and acknowledge messages and instructions.
• Ensure that all customers are greeted and acknowledged immediately upon entry to the sales area
• Write reports for any an all incidents as required in a timely manner. Count tender precisely and provide accurate change
• Keep supervisor(s) and managers informed at all times of any issues related to safety or operational effectiveness.
• Fulfill all cleaning, facility maintenance, and side work as assigned
• Support management with various administrative and miscellaneous duties when assigned

Qualifications/ Requirements:

• Minimum of 1-year Security experience
• 1 year of Retail experience (preferred but not required)
• Must be at least 21 years of age and legally authorized to work in the US
• Must be able to pass all background checks required by the Massachusetts Cannabis Control Commission
• General knowledge of safety and security principles and willing to grow that knowledge within the cannabis industry.
• Excellent verbal/ written communication and listening skills
• Microsoft Office experience
• Must be an energetic, positive and enthusiastic team player
• Be able to interact with all personality types
• Ability to thrive as an individual employee but also work cohesively within the team environment
• Ability to remain calm and organized in a fast-paced setting
• A desire to help others, people-oriented, team-oriented perspective within the workplace
• Adaptability, the ability to implement sudden or long-term security changes within the retail setting
• Must have open availability (nights, weekends and holidays)

Physical Requirements:

• Ability to work in person, non-remote position
• Ability to stand for long periods of time (10 hour shifts) and lift up to 30 lbs
• Bending and crouching will also be a repetitive movement on the sales floor and property

Rate of Pay and Benefits:

• $18.50 per hour to start, bi-weekly pay periods
• Health and Dental Benefits for full time (Company pays 70%)
• 401k eligible after 3 months with employer match program
• 80 hours accrued PTO

Additional Position Details:

• Full and part time positions available

This job description does not list all the duties of the job. You may be asked by leaders or managers to perform additional tasks that are necessary for the business.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Types: Full-time, Part-time

Pay: $18.50 - $22.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Application Question(s):

• Are you able to work weekends?
• As term of employment, Terps requires all employees to submit to a Criminal Offender Record Information (CORI) check. Please acknowledge that you will provide the required information to perform the CORI check and you understand any non-favorable CORI could affect employment.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service or Security: 1 year (Required)

Work Location: One location

Apply for this job with Terps

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.