Cannabis Shift Lead Supervisor Jobs, Employment

Here are 3 cannabis jobs mentioning "shift lead supervisor" in April 2024, at companies like High Level Health, City Cannabis Co, and Fidelis Holdings, including positions such as Lead Shift Supervisor, Store Supervisor/Shift Lead, and Shift Lead Supervisor.

More than 30+ days

Lead Shift Supervisor

Store Supervisor/Shift Lead

Job description
At City Cannabis, we are passionate about sharing our knowledge and expertise with the canna-curious, the experienced users, as well as those looking to rediscover cannabis in the legal market.

Every day, we are learning more about how cannabis can help people unwind. In the new world of legal cannabis, our vision is shaped by a desire to erase the stigma and change the perceptions around cannabis and its consumers. City Cannabis Co. currently has 4 store locations in Canada.

The Opportunity:

We are looking for experienced and knowledgeable Store Supervisors who can efficiently run the daily operations of our business and provide excellent service to our valued customers. This position is also in charge of developing City Cannabis’ relationships and standing in the neighborhood.

Experience:
Mandatory: Criminal Record Check, OSHA certified
1+ Years in Regulated Retail Cannabis Industry
2 Years or more Customer Service Supervisor Role
5+ years in Customer Service setting

Specific Skills:
Direct and supervise employees engaged in sales or cashier duties or performing services for
customers;
Independently assign employees to duties as required in the day-to-day operations;
Provide excellent customer service by greeting and assisting customers, and
responding to inquiries and complaints;
Monitor sales activities to ensure
that customers always receive satisfactory service and quality goods;
Enforce safety, health, OSHA and security rules;
Perform work activities of subordinates, such as cleaning and organizing shelves and ensuring that displays meet the visual standards of the store;
Process payments and deal with returns of merchandise as per company and METRC rules & policies;
Prepare End-of-Day reports for management, including daily sales volumes, product information, personnel matters such as staff endorsements,
customer feedback and complaints;
opening and closing operations;
Facilitate customer returns both at store level as well as with wholesaler;
Communicate with Licensed Vendor Representatives at store level to identify future training opportunities;
Build customer retention by coaching new hires to remember guests’ names;
Responsible for METRC Registry accuracy and security of product displays;
Leading Pre-Shift huddles to increase product/industry knowledge (groups of 12+ people);
Able to lead an inventory count as necessary

Coach not only consultants but also supervisors on how to develop relationships with clientele as well as surrounding businesses to help erase cannabis stigma.

Additional Skills:
Train new sales staff, monitor their performance and report to management;
Vast knowledge of Cannabis history, anatomy biochemical composition, extractions, methods of consumption and appropriate portion control/dosage;
Ability to memorize an extensive number of different cannabis flower, concentrate, edible and topical products from various brands;
Ability to memorize a constantly changing product lineup;
Confident understanding of state, METRC, OSHA cannabis regulations, risks and harms of cannabis;
Able to clearly communicate to clients basics of responsible use;
Must be able to supervise 12+ staff members;
Must be able to work multiple salesfloor positions as business dictates and direct reports to do the same in periods of high volume.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Schedule:

8 hour shift
Day shift
Holidays
Monday to Friday
Night shift
Weekend availability

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 2 years (Preferred)

Work Location: One location

Apply for this job with City Cannabis Co

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

See other jobs in Los Angeles, CA →

All jobs at City Cannabis Co →

Shift Lead Supervisor

Fidelis Holdings

Las Vegas, NV

2 years ago

Apply

Work for one of the finest Dispensaries in Las Vegas! We are looking for ENTHUSIASTIC and PASSIONATE individuals to join our Team.

We are seeking candidates looking to work multiple shifts

Specific Responsibilities:

Supervise employees on their shift, opening and closing procedures per shift
Train employees on policies, process, procedures and roles.
Maintain a clean and organized work environment.
Counsel and guide customers
Comply with dispensary cash handling policies and perform daily cash management responsibilities per policy.
Budtend when needed, educate patients on cannabis properties and selection of proper genetics per the customers desired effect or per specific medical ailment.
Assist with procurement of Dispensary supplies and equipment, etc.
Maintain a culture of high-quality customer service and communication.
Execute customer service and quality surveys as assigned by leadership.
Ensure compliance with all state and local laws, regulations and ordinances.
Ensure compliance with all Dispensary policies and procedures.

Requirements:

Must be 21 or over
Process and personnel management, professionalism, team problem solving, inventory control experience
Service industry, retail sales and management experience
Past experience in cannabis retail sales preferred but not required
Knowledge and understanding of the products and Nevada cannabis laws is not required .
Competency in or ability to gain competency in POS system
Outstanding interpersonal & communication skills, positive and cheerful attitude, with a strong customer service orientation.
Must be reliable, honest, responsible and mature with a strong work ethic.
Clean and well organized

Need to be able to pass background check.

Need to pay and get you own Dispensary agent card through the Cannabis Compliance Board.

Note that any applicant with a violent felony or drug-related offense (Conclusion of sentence, probation, and/or incarceration within the past 10 years) is not eligible to become a dispensary agent.

Pay: TBD

Job Types: Full-time, Part-time

Benefits:

Dental insurance
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Schedule:

10 hour shift
8 hour shift
Day shift
Evening shift
Every weekend
Holidays
Monday to Friday
Night shift
Weekend availability

Supplemental Pay:

Tips

Application Question(s):

Required to pass background check for CCB

Education:

High school or equivalent (Preferred)

License/Certification:

Agent Dispensary Card (Preferred)

Work Location: One location

Apply for this job with Fidelis Holdings

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

See other jobs in Las Vegas, NV →

All jobs at Fidelis Holdings →