Cannabis Security Receptionist Jobs

Security/Receptionist

JOB SUMMARY

Under the supervision of the Loss Prevention Supervisor the Security/Receptionist personnel is responsible for checking in guests and ensuring all visitors and customers are 21 years of age or older. The Security/Reception Personnel is responsible for ensuring all visitors are provided with an escort throughout the building. The Security/Reception Personnel responds to all customer phone inquiries and provides outstanding customer service. Must be adept at managing the often-competing demands of customer service and physical security within a busy, regulated, retail environment. In addition, the Security/Reception Personnel will perform the following duties:

JOB RESPONSIBILITIES

• Monitor the state-of-the-art security systems including alarms and video surveillance.
• Ensure that only authorized individuals are permitted access to the facility by verifying appropriate ID cards and other forms of identification.
• Ensure all visitors adhere to the correct sign in procedures and protocols.
• Ensure that all customers go through the appropriate intake and registration process.
• Oversee the entrance to the facility and verify the credentials of each person seeking access to the facility;
• Answer routine inquiries; Email and phone
• Log entries, and maintain visitor log;
• Escort authorized visitors in restricted access areas;
• Administrative duties as required
• May be required assist with other duties.

REQUIRED EXPERIENCE, EDUCATION AND SKILLS

• At least 2 years’ experience customer service/Administrative experience.
• Must possess Computer skills to include; Outlook -Email Management, Word - Report Creation and Web Navigation.
• Prior experience with security or a in a highly regulated industry preferred.
• Possess great written, verbal communication, and interpersonal skills
• Ability to follow complex instructions.
• Knowledge of security operations and procedure.
• Ability to manage multiple tasks.
• Knowledge of basic security and fire inspection procedures.
• Possess surveillance, patrolling, and reporting skills.
• Ability to quickly analyze situations and exercise excellent judgment.
• Ability to remain objective and maintain an extremely high level of integrity at all times.
• Incredibly dependable and reliable.
• Emotional control and ability to de-escalate situations.
• Experienced with safety management.
• Has a high level of attention to detail.
• Excellent communication skills.
• Must be 21 years of age or older.
• Must have the ability to pass a background check.

PHYSICAL REQUIREMENTS:

• Must be able to push, pull, move, and/or lift a minimum of 40 lbs.
• Must be able to work seated/standing as appropriate at workstations for extended periods of time
• Must have visual acuity with/without job aids to perform activities such as; reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions.
• Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise).

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

Ability to commute/relocate:

• Attleboro, MA 02703: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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Summary

Receptionist is responsible for performing greeting and clerical tasks within a corporate office setting to support daily operations. Their duties include monitoring surveillance equipment, greeting visitors when they arrive for meetings with management or sales staff. In addition, coordinate, per procedures, all needs in the event of an emergency to maintain the safety and security of the facility, people, and assets on their shift assignment

About The Source+

The Source+, a cannabis leader in Nevada with four dispensaries, two cultivation locations, and a state-of-the-art production and distribution facility in Nevada plus operations in Massachusetts.

The Source+ was recognized in Las Vegas Weekly Reader's Choice Award for “Best Dispensary in 2021” & voted one of the “Best Cannabis Companies to work for” by Cannabis Business Times in 2022.

Responsibilities:

• Provide customer service to clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities at our corporate facility
• Serves visitors by greeting, welcoming, and directing them appropriately.
• Notifies company personnel of visitor arrival.
• Maintains security and telecommunications system.
• Maintain front desk phone system to include answering incoming calls, responding to caller inquiries, directing calls as appropriate, and taking and giving accurate messages
• Informs visitors by answering or referring inquiries.
• Receive, sort, and distribute daily mail and delivery material
• Directs visitors by maintaining employee and department directories.
• Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
• Operates Surveillance system by following S & H Manager instructions for Surveillance Procedures.
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Contributes to team effort by accomplishing related results as needed.
• Assist any customers with entering or exiting the facility if requested or needed.
• Maintains and replenishes Office and Kitchen supplies as needed.
• Ensure reception area is tidy, presentable, and stocked with Visitor forms and badges

Supervisory Responsibility

• None

Work Environment

• Corporate Headquarters

Physical Demands

• Must be able to lift as much as 50 pounds occasionally
• Must be able to carry, bend, stand, file documents, lift, and push/pull as needed

Position Type/Expected Hours of Work

• Must be able to work a flexible schedule, including nights and weekends

Travel

• None

Required Qualifications

• Must be 21 years of age
• High School Diploma or equivalent

Preferred Qualifications

• Valid Driver's License
• OSHA 10 – OSHA 30
• Cannabis industry experience (retail preferred)
• Experience as an asset protection, loss prevention, law enforcement, military or security team member
• Knowledge and understanding of asset protection, loss prevention or security standards and principle

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Work Authorization/Security Clearance

• There is no visa or H1-B sponsorship. Candidates must successfully complete a criminal record screening or FBI Fingerprints requirements.
• Successful completion of a thorough personal reference check and background check from the Nevada Division of Public and Behavioral Health. Note that any applicant with a violent felony or drug-related offense (Conclusion of sentence, probation, and/or incarceration within the past 10 years) is not eligible to become a dispensary agent

AAP/EEO Statement

The Source+ is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Company Overview
At Greenhouse we are committed to improving the quality of our patients’ lives and restoring well-being. Our medical cannabis dispensaries are setting a new standard of excellence, emphasizing health and wellness in our clean and modern facilities. Our staff is well trained and attentive, striving to serve patients with great respect and compassion.
Besides dispensing medicine, Greenhouse also provides a wide range of holistic services designed to help patients maintain a healthy lifestyle, reduce stress and manage pain, such as yoga and therapeutic massage. We’re always looking for new talent to join our team and to move our growing industry forward.
Greenhouse provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics.
Role Overview
Greenhouse Group is looking for a skilled Receptionist and Security Associate at our facility in Litchfield, IL. Receptionist and Security Associates are the face of our organization and the first people our visitors interact with. As such, these associates must not only be focused on the security and protection of the facility and staff but also be comfortable setting the stage for a pleasant, compliant, and safe experience for our visitors.
Role Responsibilities

• Access control for high security areas within the facility
• Greet staff, visitors and vendors to ensure they feel welcomed and comfortable in the space
• Check in staff, visitors, and vendors while ensuring they are pre-approved by the state to enter the facility
• Receive and direct all incoming phone calls
• Assist with general facility issues
• Monitor CCTV for suspicious/illegal activity and monitoring internal/external foot traffic
• Report writing (post event & informational)
• Assist with state inspections
• Liaise with local law enforcement and emergency responders at the direction of the Director of Security
• Weather monitoring and emergency response
• Ensure facility wide compliance with all state and company rules, regulations, and policies
• Monitor and enforce overall safety and security procedures throughout the facility
• Other duties as assigned

Role Requirements

• High school diploma or GED required, some college education preferred
• Minimum age requirement: 21
• Ability to attain PERC card in Illinois
• Candidates must be able to successfully pass a thorough internal and external background check including criminal history check by the IL State Police and FBI
• Able to obtain a Dispensary Organization Agent Registration Identification Card from the Illinois Department of Agriculture
• Computer literate and comfortable learning and using new software
• Ability to stand and walk for extended periods
• Ability to lift up to 50 pounds and carry up to 25 pounds
• Ability to fluently read and write the English language
• Ability to follow directives issued verbally and in writing

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.
At Greenhouse, we are committed to improving the quality of our patients’ lives and restoring well-being. Our medical cannabis dispensaries are setting a new standard of excellence, emphasizing health and wellness in our clean and modern facilities. Our staff is well trained and attentive, striving to serve patients with great respect and compassion.
Besides dispensing medicine, we also provide a wide range of holistic services designed to help patients maintain a healthy lifestyle, reduce stress and manage pain, such as yoga and therapeutic massage.
Greenhouse provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics.

Apply for this job with Greenhouse Group

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.