Cannabis Information Technology Specialist Jobs

Full Job Description

JOB TITLE: Information Technology Specialist

LOCATION: N. Burdick St., Kalamazoo, MI 49007

POSITION TYPE: Full-Time Available

SHIFT: 1st Shift 8am-5pm

COMPANY INFO:

Our company staffs and operates several state-licensed, recreational cannabis retail, processing, and grow facilities located within multiple municipalities.

POSITION SUMMARY:

We’re seeking a candidate to fill an Information Technology Specialist role. The ideal candidate will use best practices to set up and configure all IT needs for its managed locations. Candidates should exhibit high levels of integrity, honesty, and commitment, and have a strong technical knowledge within Information Technology. Our Information Technology is responsible for user account creations, hardware & software installations/configuration, application training & development, back-end integrations, and API integrations. Utilizing a Microsoft 365 hybrid environment, our aim is to custom-build IT solutions within Microsoft’s Power Automate & Power Apps for operations within the organization. Candidates must be able to lift upwards of 50 lbs alone. Also, Candidates will find themselves, standing, climbing, crouching, bending, and sitting on a regular basis. At times, candidates will be required to travel to our other locations, and having a reliable form of transportation is required.

JOB INTERVIEW:

We are looking to hire an experienced Information Technology Specialist to help us keep growing. With *preferred* knowledge in office 365, Camera systems. If you are hard-working and dedicated, we are an ideal team for you. Apply today!

RESPONSIBILITIES:

· User Account Creation

· Permission Governance

· Networking

· Hardware Support

· Software Support

· Power Automate Integrations

· Power App’s Creation & Maintenance

· Technical Training & Development

· Firewall Configuration & Maintenance

· 3rd Party technology liaison (for programs not maintained by IT)

· Surveillance Camera Configuration

· Asset Management

· Documentation

Other responsibilities:

Staying up to date on all Michigan medical marijuana laws; ensuring compliance with state and local regulations.

BACKGROUND CHECK:

As a condition of employment, all employees are required to submit to a CSI background check. Employment decisions, in compliance with state law, were based on an employee’s background report at the time of hire. Employees have a duty to report any changes in their background to their manager as soon as the employee is aware of the event. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

JOB OVERVIEW

Job Types: Full-time

Pay: Salaried $38,000

Benefits:

· Employee discount

· Goody bags

· Vendor gear

· PTO

Schedule:

· 8–10-hour shifts (45-hour work week)

· Monday to Friday

Work Location: Kalamazoo, MI 49007

Requirements:
Bachelor’s degree in Computer Science (or 4 years relevant work experience)

Highschool diploma/GED

Willingness to Travel with Reliable Transportation

State ID and SSN

What will set you apart:
Certifications (Cisco, Microsoft, or Azure)
Coding Knowledge & Experience (languages C+, C#, Java, HTML)

Job Type: Full-time

Pay: $38,000.00 per year

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location

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Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, and Arizona and is pursuing expansion opportunities in multiple states including New Jersey and Maryland. Today, we are working to combine our interests in Pennsylvania and Massachusetts to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S. dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life.

Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/ObjectiveThe IT Specialist is responsible for supporting a variety of projects across the Company’s cannabis dispensary and grow/processor locations, which will include multiple locations in Pennsylvania, Massachusetts, and Maryland. This position will work closely with the Information Technology Manager and supporting the IT initiatives of Ethos, while working on problems that may be intermittent and difficult to resolve. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help lead and implement this vision.

We are seeking a passionate, driven, detailed-oriented and collaborative IT Specialist to support the Company’s technology initiatives to maximize Ethos Cannabis’ sales, margin, and profit. The ideal candidate has the ability to adapt to our business model and has the ability to work in a fast-paced work environment. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfort with cannabis. We are looking for a proven performer who is able and willing to handle new duties and learn new technologies.Responsibilities· Work with the IT Manager to assess technology needs and operations

· Support dispensary staff, MSO management, and Ethos state/market leadership on IT-related matters to best serve employees and customers and ensure systems are effective

· Support Ethos’ strategic and long-range planning efforts in the area of technology

· Assist with hardware installations at new retail locations

· Work with local teams to support Ethos’ technology roadmap

· Assist IT Manager with controls to protect Ethos Cannabis’ data and networking systems, including firewalls, switches, back-ups, and data storage

· Work with IT Manager to support key technology-intense operations including, but not limited to Ethos Cannabis’ website, MJ Freeway’s Seed-to-Sale tracking system, point-of-sale systems, video and electronic menu systems, telephone, computers systems, online orders, remote security access, finance and accounting, development and fundraising, communications, patient information, and coordinate the integration between key systems

· Work as local Help Desk specialist to troubleshoot and address technology problems identified by Ethos staff and help resolve technology issues

· Support necessary upgrades and replacement of equipment, software, and hardware, including servers and computers, to ensure overall health of technology environment

· Abide by all Standard Operating Procedures (SOPs) and employee training materials and user guides

· Contribute to and support technology plans, including disaster recovery plans and technology assessments which may be required by regulation, and review and update internal policies, protocols, and SOPs related to technology

· Perform other duties and responsibilities related to Ethos technology infrastructure, as may be assigned

· Assist other local functional teams in developing and implementing a best-in-class customer experience

· Support technology needs of new and existing retail locations as well as of our vertically integrated grow/processor sites

· Assist with all aspects of implementing technology with a customer-first mentality and an intense focus on company culture and ethics, customer service excellence, sales growth, and brand standards

· Report to the IT ManagerQualificationsEducation:

Bachelor’s degree in computer science, information systems, engineering, business or technical discipline is preferred

Work Experience:

· 2 or more years of information technology experience; combination of education and work experience will be considered

· Understanding and willingness to learn IT infrastructure, particularly networking and firewalls. Experience with Fortinet firewalls and networks are a plus

· Experience supporting technology initiatives and people, ideally in a retail environment

· Considerable experience troubleshooting technology issues and resolving quickly and satisfactorily

· Experience with the Azure cloud is a plus

· Experience in defining system requirements with input from key stakeholders and implementing new, enterprise-wide, technology systems

· Experience with business productivity software such as Microsoft Office, accounting software, point-of-sale systems, IOS handheld tablet integration, printer management, VOIP systems, firewalls and security systems (including remote access), and other network management solutions

· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties. This position will be expected to work extended hours and on weekends when needed to address emergent issues and to complete technology projects

· Experience with modern scripting languages a plus

Capabilities and Skills:

· Solid team and interpersonal skills

· Must be self-directed and adaptable

· Strong communication skills, including written, spoken, and presentation, with the ability to present complex technical information in a clear, concise manner to a diverse audience

· High level of integrity and a strong work ethic

· Growth mindset

· Willingness to troubleshoot technology issues

· Proficiency in computer hardware and software usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more

· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure

· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

· Technology certifications a plusOther Requirements:· Extended time sitting, walking, bending, and reaching is possible

· Ability to lift and carry up to 20 pounds for a distance of 50 feet

· Must pass stringent background test requirements of Pennsylvania, Massachusetts, and Maryland

· Periodic travel to various retail and grower/processor sites in Pennsylvania, Massachusetts, and MarylandCompensation:

This position is classified as Exempt and is not entitled to overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• information technology: 2 years (Preferred)
• IT infrastructure (particularly networking and firewalls): 1 year (Preferred)
• Fortinet firewalls and networks: 1 year (Preferred)
• supporting technology initiatives in a retail environment: 1 year (Preferred)
• Azure cloud: 1 year (Preferred)
• troubleshooting technology issues: 1 year (Preferred)
• defining system requirements: 1 year (Preferred)
• business productivity software: 1 year (Preferred)
• modern scripting languages: 1 year (Preferred)

Work Location:

• One location

Company's website:

• www.ethoscannabis.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Information Technology (IT) Specialist

Ethos Cannabis – Philadelphia, PA

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, and Arizona and is pursuing expansion opportunities in multiple states including New Jersey and Maryland. Today, we are working to combine our interests in Pennsylvania and Massachusetts to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S. dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The IT Specialist is responsible for supporting a variety of projects across the Company’s cannabis dispensary and grow/processor locations, which will include multiple locations in Pennsylvania, Massachusetts, and Maryland by the end of 2020. This position will work closely with the Information Technology Manager and supporting the IT initiatives of Ethos, while working on problems that may be intermittent and difficult to resolve. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help lead and implement this vision.

We are seeking a passionate, driven, detailed-oriented and collaborative IT Specialist to support the Company’s technology initiatives to maximize Ethos Cannabis’ sales, margin, and profit. The ideal candidate has the ability to adapt to our business model and has the ability to work in a fast-paced work environment. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfort with cannabis. We are looking for a proven performer who is able and willing to handle new duties and learn new technologies.

Responsibilities

· Work with the IT Manager to assess technology needs and operations

· Support dispensary staff, MSO management, and Ethos state/market leadership on IT-related matters to best serve employees and customers and ensure systems are effective

· Support Ethos’ strategic and long-range planning efforts in the area of technology

· Assist with hardware installations at new retail locations

· Work with local teams to support Ethos’ technology roadmap

· Assist IT Manager with controls to protect Ethos Cannabis’ data and networking systems, including firewalls, switches, back-ups, and data storage

· Work with IT Manager to support key technology-intense operations including, but not limited to Ethos Cannabis’ website, MJ Freeway’s Seed-to-Sale tracking system, point-of-sale systems, video and electronic menu systems, telephone, computers systems, online orders, remote security access, finance and accounting, development and fundraising, communications, patient information, and coordinate the integration between key systems

· Work as local Help Desk specialist to troubleshoot and address technology problems identified by Ethos staff and help resolve technology issues

· Support necessary upgrades and replacement of equipment, software, and hardware, including servers and computers, to ensure overall health of technology environment

· Abide by all Standard Operating Procedures (SOPs) and employee training materials and user guides

· Contribute to and support technology plans, including disaster recovery plans and technology assessments which may be required by regulation, and review and update internal policies, protocols, and SOPs related to technology

· Perform other duties and responsibilities related to Ethos technology infrastructure, as may be assigned

· Assist other local functional teams in developing and implementing a best-in-class customer experience

· Support technology needs of new and existing retail locations as well as of our vertically integrated grow/processor sites

· Assist with all aspects of implementing technology with a customer-first mentality and an intense focus on company culture and ethics, customer service excellence, sales growth, and brand standards

· Report to the IT Manager

Qualifications

Education:

Bachelor’s degree in computer science, information systems, engineering, business or technical discipline is preferred

Work Experience:

· 2 or more years of information technology experience; combination of education and work experience will be considered

· Understanding and willingness to learn IT infrastructure, particularly networking and firewalls. Experience with Fortinet firewalls and networks are a plus

· Experience supporting technology initiatives and people, ideally in a retail environment

· Considerable experience troubleshooting technology issues and resolving quickly and satisfactorily

· Experience with the Azure cloud is a plus

· Experience in defining system requirements with input from key stakeholders and implementing new, enterprise-wide, technology systems

· Experience with business productivity software such as Microsoft Office, accounting software, point-of-sale systems, IOS handheld tablet integration, printer management, VOIP systems, firewalls and security systems (including remote access), and other network management solutions

· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties. This position will be expected to work extended hours and on weekends when needed to address emergent issues and to complete technology projects

· Experience with modern scripting languages a plus

Capabilities and Skills:

· Solid team and interpersonal skills

· Must be self-directed and adaptable

· Strong communication skills, including written, spoken, and presentation, with the ability to present complex technical information in a clear, concise manner to a diverse audience

· High level of integrity and a strong work ethic

· Growth mindset

· Willingness to troubleshoot technology issues

· Proficiency in computer hardware and software usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more

· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure

· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

· Technology certifications a plus

Other Requirements:

· Extended time sitting, walking, bending, and reaching is possible

· Ability to lift and carry up to 20 pounds for a distance of 50 feet

· Must pass stringent background test requirements of Pennsylvania, Massachusetts, and Maryland

· Periodic travel to various retail and grower/processor sites in Pennsylvania, Massachusetts, and Maryland

Compensation:

· $55,000+ annual salary with additional incentive compensation, depending on qualifications and experience

This position is classified as Exempt and is not entitled to overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $55,000.00 per year

Benefits:

• Dental Insurance
• Health Insurance
• Vision Insurance

Schedule:

• Monday to Friday

Experience:

• Network Management Solutions and Printer Management: 1 year (Preferred)
• Information Technology: 2 years (Required)
• Azure Cloud: 1 year (Preferred)
• IOS Handheld Tablet Integration, Firewalls/Security Systems: 1 year (Preferred)
• Modern Scripting Languages: 1 year (Preferred)
• Fortinet Firewalls and Networks: 1 year (Preferred)
• Business Productivity/Accounting Software, POS/VOIP Systems: 1 year (Required)
• Supporting Technology Initiatives in a Retail Environment: 1 year (Preferred)

Education:

• Bachelor's (Required)

Work Location:

• One location

Company's website:

• www.ethospa.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.