Cannabis Grower Support Specialist Jobs

Job details
Salary
$40,000 a year
Job Type
Full-time
Number of hires for this role
1
Qualifications

• 
  

  • Associate (Preferred)

  
  

Full Job Description

GROWER SUPPORT SPECIALIST POSITION SUMMARY The Grower Support Specialist is responsible for the recruitment, onboarding, and management of new producers to the 4P Foods grower network. This role will also be responsible for staying up to date with food safety and compliance requirements and assisting growers with the necessary resources to be in compliance with outlined requirements. This will involve spending time visiting farms, creating systems to track and report on food safety and sustainability metrics and ensuring that our growers meet institutional customers’ food safety requirements. The Grower Support Specialist is ultimately responsible for successfully preparing new growers to sell into 4P’s retail and wholesale channels.

This position will work closely with Local Food Hub’s Director of Grower Services, 4P Foods Procurement and Sales team members. To be successful in this role, experience working on a farm or with growers is essential as well as the ability to proactively track and update farm food safety and sustainability info on an ongoing basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES OF GROWER SUPPORT SPECIALISTThe essential functions include, but are not limited to the following:

New Grower Recruitment and Management

• Manage new grower waitlist and onboard new growers as needed.

• Recruit and provide support to new growers for the Black Indigenous and People of Color (BIPOC) Sourcing Initiative in coordination with Local Food Hub (LFH) Grower Services team.

• Provide assistance to new growers who require wholesale readiness training.

• Coordinate pricing, orders, and delivery of product from new growers.

• Seek out new growers that align with special compliance requirements of institutional customers.

• Farm visits as needed and for new growers during onboarding process.

• Assist the accounting team in troubleshooting payment issues.

• Comply with warehouse safety and food safety procedures.

• Attend meetings and events within and outside of normal work hours as needed.

• Eventual management of the Fresh Farmacy Program in collaboration with Local Food Hub.

Compliance

• Work closely with LFH Grower Services team to develop system for cross-tracking compliance and food safety information.

• Develop and manage compliance database that can be used by 4P Foods Sales and Procurement teams.

• Responsible for requesting needed documents from growers throughout the year to stay in compliance.

• Work with 4P Sales team to ensure our growers meet institutional customers compliance and food safety needs requirements (Good Agricultural Practices/GAP).

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Must be 18 years or older.
• An associate degree or high school diploma.
• Excellent listening and problem-solving skills.
• The ability to read, write, and perform basic math.
• Excellent multi-tasking abilities.
• Ability to proactively anticipate and solve problems.
• Exceptional ability to build relationships and work with a diverse group.
• Strong organization skills with fastidious attention to detail.
• Must have a good sense of humor.
• Passionate about building a just and equitable food system in the United States.
• Can work independently with minimal supervision.
• Familiarity with Virginia food system, the local food economy. Knowledge of systemic barriers facing BIPOC growers in the U.S. a plus.
• Experience with wholesale food purchasing.
• Experience working on a farm a plus.
• Organized, detail oriented.
• Experience tracking and reporting data for various metrics.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Maintain a positive attitude and focus in a fast-paced and changing environment to meet tight deadlines.

• Ability to sit, stand and walk for extended periods of time.

• Flexible work schedule (which may include nights, weekends, holidays, and long hours) and regular attendance is necessary.

• Ability to lift 30 pounds or more without assistance.

• Must be able to commute between our Warrenton and Charlottesville VA locations and visit farming partners as needed.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the employee(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Descriptions may be subject to change as the needs of the organization changes.As EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYERS, 4PFOODS INC does not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender (except where gender is a bonafide occupational qualification), disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 10 hour shift

COVID-19 considerations:All employees are required to wear a mask, do daily health checks, and follow all protocols.

Education:

• Associate (Preferred)

Work Location:

• Multiple locations

Communication method(s) used:

• Email
• Phone
• In person

Job Duties:

• Answer incoming customer inquiries
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance -- thrives in a high-pressure environment

This Job Is:

• Open to applicants who do not have a college diploma

Company's website:

• www.4pfoods.com

Company's Facebook page:

• https://www.facebook.com/4pfoods

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place

Apply for this job with 4P Foods

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job details
Salary
$40,000 a year
Job Type
Full-time
Qualifications

• 
  

  • Associate (Preferred)

  
  

Full Job Description

GROWER SUPPORT SPECIALIST POSITION SUMMARY The Grower Support Specialist is responsible for the recruitment, onboarding, and management of new producers to the 4P Foods grower network. This role will also be responsible for staying up to date with food safety and compliance requirements and assisting growers with the necessary resources to be in compliance with outlined requirements. This will involve spending time visiting farms, creating systems to track and report on food safety and sustainability metrics and ensuring that our growers meet institutional customers’ food safety requirements. The Grower Support Specialist is ultimately responsible for successfully preparing new growers to sell into 4P’s retail and wholesale channels.

This position will work closely with Local Food Hub’s Director of Grower Services, 4P Foods Procurement and Sales team members. To be successful in this role, experience working on a farm or with growers is essential as well as the ability to proactively track and update farm food safety and sustainability info on an ongoing basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES OF GROWER SUPPORT SPECIALISTThe essential functions include, but are not limited to the following:

New Grower Recruitment and Management

• Manage new grower waitlist and onboard new growers as needed.

• Recruit and provide support to new growers for the Black Indigenous and People of Color (BIPOC) Sourcing Initiative in coordination with Local Food Hub (LFH) Grower Services team.

• Provide assistance to new growers who require wholesale readiness training.

• Coordinate pricing, orders, and delivery of product from new growers.

• Seek out new growers that align with special compliance requirements of institutional customers.

• Farm visits as needed and for new growers during onboarding process.

• Assist the accounting team in troubleshooting payment issues.

• Comply with warehouse safety and food safety procedures.

• Attend meetings and events within and outside of normal work hours as needed.

• Eventual management of the Fresh Farmacy Program in collaboration with Local Food Hub.

Compliance

• Work closely with LFH Grower Services team to develop system for cross-tracking compliance and food safety information.

• Develop and manage compliance database that can be used by 4P Foods Sales and Procurement teams.

• Responsible for requesting needed documents from growers throughout the year to stay in compliance.

• Work with 4P Sales team to ensure our growers meet institutional customers compliance and food safety needs requirements (Good Agricultural Practices/GAP).

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Must be 18 years or older.
• An associate degree or high school diploma.
• Excellent listening and problem-solving skills.
• The ability to read, write, and perform basic math.
• Excellent multi-tasking abilities.
• Ability to proactively anticipate and solve problems.
• Exceptional ability to build relationships and work with a diverse group.
• Strong organization skills with fastidious attention to detail.
• Must have a good sense of humor.
• Passionate about building a just and equitable food system in the United States.
• Can work independently with minimal supervision.
• Familiarity with Virginia food system, the local food economy. Knowledge of systemic barriers facing BIPOC growers in the U.S. a plus.
• Experience with wholesale food purchasing.
• Experience working on a farm a plus.
• Organized, detail oriented.
• Experience tracking and reporting data for various metrics.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Maintain a positive attitude and focus in a fast-paced and changing environment to meet tight deadlines.

• Ability to sit, stand and walk for extended periods of time.

• Flexible work schedule (which may include nights, weekends, holidays, and long hours) and regular attendance is necessary.

• Ability to lift 30 pounds or more without assistance.

• Must be able to commute between our Warrenton and Charlottesville VA locations and visit farming partners as needed.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the employee(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Descriptions may be subject to change as the needs of the organization changes.As EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYERS, 4PFOODS INC does not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender (except where gender is a bonafide occupational qualification), disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 10 hour shift

COVID-19 considerations:All employees are required to wear a mask, do daily health checks, and follow all protocols.

Education:

• Associate (Preferred)

Work Location:

• Multiple locations

Communication method(s) used:

• Email
• Phone
• In person

Job Duties:

• Answer incoming customer inquiries
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance -- thrives in a high-pressure environment

This Job Is:

• Open to applicants who do not have a college diploma

Company's website:

• www.4pfoods.com

Company's Facebook page:

• https://www.facebook.com/4pfoods

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place

Apply for this job with 4P Foods

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job details
Salary
$40,000 a year
Job Type
Full-time
Number of hires for this role
1
Qualifications

• 
  

  • Associate (Preferred)

  
  

Full Job Description

GROWER SUPPORT SPECIALIST POSITION SUMMARY The Grower Support Specialist is responsible for the recruitment, onboarding, and management of new producers to the 4P Foods grower network. This role will also be responsible for staying up to date with food safety and compliance requirements and assisting growers with the necessary resources to be in compliance with outlined requirements. This will involve spending time visiting farms, creating systems to track and report on food safety and sustainability metrics and ensuring that our growers meet institutional customers’ food safety requirements. The Grower Support Specialist is ultimately responsible for successfully preparing new growers to sell into 4P’s retail and wholesale channels.

This position will work closely with Local Food Hub’s Director of Grower Services, 4P Foods Procurement and Sales team members. To be successful in this role, experience working on a farm or with growers is essential as well as the ability to proactively track and update farm food safety and sustainability info on an ongoing basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES OF GROWER SUPPORT SPECIALISTThe essential functions include, but are not limited to the following:

New Grower Recruitment and Management

• Manage new grower waitlist and onboard new growers as needed.

• Recruit and provide support to new growers for the Black Indigenous and People of Color (BIPOC) Sourcing Initiative in coordination with Local Food Hub (LFH) Grower Services team.

• Provide assistance to new growers who require wholesale readiness training.

• Coordinate pricing, orders, and delivery of product from new growers.

• Seek out new growers that align with special compliance requirements of institutional customers.

• Farm visits as needed and for new growers during onboarding process.

• Assist the accounting team in troubleshooting payment issues.

• Comply with warehouse safety and food safety procedures.

• Attend meetings and events within and outside of normal work hours as needed.

• Eventual management of the Fresh Farmacy Program in collaboration with Local Food Hub.

Compliance

• Work closely with LFH Grower Services team to develop system for cross-tracking compliance and food safety information.

• Develop and manage compliance database that can be used by 4P Foods Sales and Procurement teams.

• Responsible for requesting needed documents from growers throughout the year to stay in compliance.

• Work with 4P Sales team to ensure our growers meet institutional customers compliance and food safety needs requirements (Good Agricultural Practices/GAP).

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Must be 18 years or older.
• An associate degree or high school diploma.
• Excellent listening and problem-solving skills.
• The ability to read, write, and perform basic math.
• Excellent multi-tasking abilities.
• Ability to proactively anticipate and solve problems.
• Exceptional ability to build relationships and work with a diverse group.
• Strong organization skills with fastidious attention to detail.
• Must have a good sense of humor.
• Passionate about building a just and equitable food system in the United States.
• Can work independently with minimal supervision.
• Familiarity with Virginia food system, the local food economy. Knowledge of systemic barriers facing BIPOC growers in the U.S. a plus.
• Experience with wholesale food purchasing.
• Experience working on a farm a plus.
• Organized, detail oriented.
• Experience tracking and reporting data for various metrics.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Maintain a positive attitude and focus in a fast-paced and changing environment to meet tight deadlines.

• Ability to sit, stand and walk for extended periods of time.

• Flexible work schedule (which may include nights, weekends, holidays, and long hours) and regular attendance is necessary.

• Ability to lift 30 pounds or more without assistance.

• Must be able to commute between our Warrenton and Charlottesville VA locations and visit farming partners as needed.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the employee(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Descriptions may be subject to change as the needs of the organization changes.As EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYERS, 4PFOODS INC does not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender (except where gender is a bonafide occupational qualification), disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 10 hour shift

COVID-19 considerations:All employees are required to wear a mask, do daily health checks, and follow all protocols.

Education:

• Associate (Preferred)

Work Location:

• Multiple locations

Communication method(s) used:

• Email
• Phone
• In person

Job Duties:

• Answer incoming customer inquiries
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance -- thrives in a high-pressure environment

This Job Is:

• Open to applicants who do not have a college diploma

Company's website:

• www.4pfoods.com

Company's Facebook page:

• https://www.facebook.com/4pfoods

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place

Apply for this job with 4P Foods

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Grower Technical Support Specialist - Indigo Carbon

Mission

Indigo is a company dedicated to harnessing nature to help farmers sustainably feed the planet. With a vision of creating a world where farming is an economically desirable and accessible profession, Indigo works alongside its growers to apply natural approaches, grow healthy food for all, and conserve resources for future generations. Utilizing beneficial plant microbes to improve crop health and productivity, Indigo's portfolio is focused on cotton, wheat, rice, corn, and soybeans. The company is headquartered in Boston, MA, with commercial and customer service based in Memphis, TN. www.indigoag.com

Indigo Carbon and the broader Terraton Initiative is the most explicit expression of our sustainability goals yet. Our goal is to remove 1 trillion tons of carbon dioxide from the atmosphere, sequester it in agricultural soils, and by doing that, improve the health of the soil, the profitability of farmers, the quality of our food, and the health of our planet. This goal is massive, and it will require a diverse team to make it happen. If you've been looking for a company that moves at the speed of Silicon Valley and is explicitly taking on climate change, we'd love to hear from you.

The Grower Technical Support Specialist - Indigo Fields, provides light-touch technical support to internal and external technology customers and unlocks their user problems with the goal to solve the issue at first touch. Ensuring a consistent, high level of customer delight, the Customer Success Expert supports growers with submitting field boundaries and farm data into our system, provides first-level support for any issues with Indigo-owned hardware used such as iPads and field sensors, responds to work orders by making outbound calls to provide users with data collection support, and knows when to escalate specialized issues to colleagues. The ideal candidate for this role has an unparalleled commitment to delighting our customers (field staff and growers), is easy to do business with, gains trust by helping users reach their goals, and is "Customer Obsessed". They are laser-focused on delivering an excellent customer experience with every interaction, closing the loop with customers on every interaction, and identifying issues for engineers/product to address.

Competencies

• Passion for problem-solving and pattern-recognition capabilities. Ability to notice trends and identifying underlying problems across multiple issues.
• Possesses a strong desire to delight the customer with a great experience in problem resolution; able to demonstrate a high level of empathy in interactions with internal and external users, and other stakeholders
• Strong attention to detail; can see the big picture and the parts within the whole
• Proven experience with de-escalating heated customer situations by thinking clearly and acting calmly
• Operates with a level-headed sense of urgency
• Highly empathetic with a strong willingness to serve and a desire to be helpful
  
• Outstanding communication skills (verbal, written)
• Proven ability to prioritize tasks and knowing when to escalate issues
• Tech-savvy, while proficient and patient in working with people with low technical abilities
• Excited to help build and give shape to a new team

Qualifications

• 2 - 5 years of experience with software customers and resolving their user experience challenges required, experience with agriculture software preferred
• Certification or degree in digital agronomy, crop sciences, technical systems management, IT, or related field preferred
• General ability to talk about and understand data required
  
• Experience working with CRM systems, such as Salesforce and Salesloft, required
• Working knowledge of PC and Mac operating systems and Microsoft Office applications required
• Experience with agricultural software and/or farm management systems is a plus
• Practical familiarity with farm business and agronomy operations, farming background preferred
• Comfortability with collaboration tools (email, text, Slack, Confluence, Jira) to coordinate work across people and teams

Indigo is committed to living our values, specifically "creating a work environment where everyone feels respected, connected, and has opportunities to learn and grow." As part of living our values, we strive to create a diverse and inclusive work environment where everyone feels they can be themselves and has an equal opportunity of succeeding.

Apply for this job with Indigo

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.