Cannabis Dispensary Administrator Jobs

COMPANY OVERVIEW: Good Samaritan Health Center of Cobb, a 501(c)3 non-profit Federally Qualified Health Center, opened its doors in 2006 with a mission “to spread the love of Christ by providing quality healthcare to those in need.” The Center was co-founded by Reverend Grant Cole, pastor of Connection Point Church and Dr. Jack Kennedy, Director of Cobb & Douglas Public Health after recognizing that medical bills and unexpected dental emergencies were the root cause of financial hardship, family instability, and diminishing quality of life in the community.

SUMMARY OF DUTIES:

• Responsible for greeting patients, and guests, providing information, communicating with departments and assisting the Dispensary Technician and the Prescription Assistance Program Coordinator with medication pick-ups. Must be able to maintain an organized, efficient and professional environment that allows patients to pick up their medication in a orderly manner minimizing conflicts. In addition, must maintain a professional composure and cultural sensitivity at all times.

SUPERVISION RECEIVED:

• Reports to the Dispensary Manager and Front Office Manager in absence of immediate supervisor.

PRINCIPLE RESPONSIBILITIES:

• Can fulfill the clinic’s mission to spread the love of Christ through quality healthcare to those in need while performing their job functions.
• Greets patients in a polite, prompt, helpful manner. Provides any necessary instructions / directions. Informs appropriate department / person of patient’s arrival.
• Efficiently and accurately dispensing medications at the pick up window
• Responsible for accurately collecting payments and entering them patients’ ledgers.
• Answers questions regarding medication refills.
• Completes necessary paperwork such as encounter forms, demographic and financial intake forms. Uses computer system to generate information necessary for billing and uses billing software appropriately.
• Updates patient information, collects copays, provides any necessary forms needing completion, and obtains signatures as necessary.
• Answers phones in pleasant manner and deals with customer needs expeditiously, screening calls, taking messages, and providing information as appropriate.
• Handles charts as necessary for the day’s use and files records efficiently.
• Build and maintain relationship with volunteers, vendors, and guests of the clinic.
• Other duties as assigned, such as closing end of day receipts.

The job holder must demonstrate current competencies applicable to job position.

EDUCATION:

• High school diploma or GED.

EXPERIENCE:

• Minimum of one year experience in customer service setting, preferably six months receptionist, experience in health care setting and experience with computer software such as Microsoft Word and Excel. Bilingual Spanish required.

KNOWLEDGE:

• Knowledge of reception tasks, clinic policies / procedures, paperwork.
• Knowledge of how to use office equipment including phone, computer.
• Knowledge of customer service concepts and techniques.
• Knowledge of medical terminology and coding.

ABILITIES:

• 50 WPM typing skills preferred
• Skill in using office equipment and handling paperwork / filing adequately.
• Skill in customer service principles by creating a pleasant waiting room atmosphere.
• Computer literate.
• Ability to communicate clearly in person and on the phone and establish / maintain cooperative relationships with patients, families, physicians, staff and other customers.
• Ability to multitask, organize and prioritize tasks effectively.
• Ability to read, understand and follow oral and written instructions. Can file correctly by alphabetic, numeric, or computer systems.
• Ability to demonstrate compassion and caring in dealing with others in a way that supports the Center’s mission to share the love of Christ through quality healthcare to those in need

Job Type: Full-time

Job Type: Full-time

Benefits:

• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Marietta, GA 30008: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

Apply for this job with Good Samaritan Health Center of Cobb

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

COMPANY OVERVIEW: Good Samaritan Health Center of Cobb, a 501(c)3 non-profit Federally Qualified Health Center, opened its doors in 2006 with a mission “to spread the love of Christ by providing quality healthcare to those in need.” The Center was co-founded by Reverend Grant Cole, pastor of Connection Point Church and Dr. Jack Kennedy, Director of Cobb & Douglas Public Health after recognizing that medical bills and unexpected dental emergencies were the root cause of financial hardship, family instability, and diminishing quality of life in the community.

SUMMARY OF DUTIES:

• Responsible for greeting patients, and guests, providing information, communicating with departments and assisting the Dispensary Technician and the Prescription Assistance Program Coordinator with medication pick-ups. Must be able to maintain an organized, efficient and professional environment that allows patients to pick up their medication in a orderly manner minimizing conflicts. In addition, must maintain a professional composure and cultural sensitivity at all times.

SUPERVISION RECEIVED:

• Reports to the Dispensary Manager and Front Office Manager in absence of immediate supervisor.

PRINCIPLE RESPONSIBILITIES:

• Can fulfill the clinic’s mission to spread the love of Christ through quality healthcare to those in need while performing their job functions.
• Greets patients in a polite, prompt, helpful manner. Provides any necessary instructions / directions. Informs appropriate department / person of patient’s arrival.
• Efficiently and accurately dispensing medications at the pick up window
• Responsible for accurately collecting payments and entering them patients’ ledgers.
• Answers questions regarding medication refills.
• Completes necessary paperwork such as encounter forms, demographic and financial intake forms. Uses computer system to generate information necessary for billing and uses billing software appropriately.
• Updates patient information, collects copays, provides any necessary forms needing completion, and obtains signatures as necessary.
• Answers phones in pleasant manner and deals with customer needs expeditiously, screening calls, taking messages, and providing information as appropriate.
• Handles charts as necessary for the day’s use and files records efficiently.
• Build and maintain relationship with volunteers, vendors, and guests of the clinic.
• Other duties as assigned, such as closing end of day receipts.

The job holder must demonstrate current competencies applicable to job position.

EDUCATION:

• High school diploma or GED.

EXPERIENCE:

• Minimum of one year experience in customer service setting, preferably six months receptionist, experience in health care setting and experience with computer software such as Microsoft Word and Excel. Bilingual Spanish required.

KNOWLEDGE:

• Knowledge of reception tasks, clinic policies / procedures, paperwork.
• Knowledge of how to use office equipment including phone, computer.
• Knowledge of customer service concepts and techniques.
• Knowledge of medical terminology and coding.

ABILITIES:

• 50 WPM typing skills preferred
• Skill in using office equipment and handling paperwork / filing adequately.
• Skill in customer service principles by creating a pleasant waiting room atmosphere.
• Computer literate.
• Ability to communicate clearly in person and on the phone and establish / maintain cooperative relationships with patients, families, physicians, staff and other customers.
• Ability to multitask, organize and prioritize tasks effectively.
• Ability to read, understand and follow oral and written instructions. Can file correctly by alphabetic, numeric, or computer systems.
• Ability to demonstrate compassion and caring in dealing with others in a way that supports the Center’s mission to share the love of Christ through quality healthcare to those in need

Job Type: Full-time

Job Type: Full-time

Benefits:

• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: One location

Apply for this job with Good Samaritan Health Center of Cobb

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job details
Salary
$16 an hour
Job Type
Part-time
Number of hires for this role
1
Qualifications

• 
  
  
  

  • High school or equivalent (Preferred)

  • Microsoft Office: 1 year (Preferred)

  • Customer Service: 1 year (Preferred)

  
  

Full Job Description

Evening Front Desk Administrator/Enrollment Specialist at Medical Cannabis Dispensary

*Kinfolk Dispensary provides high quality medical cannabis and paraphernalia to registered qualified patients and caregivers living in Washington D.C., Maryland, and other qualifying states.**Candidate must be able to work the following schedule:

Monday: 4:00pm-8:30pm (4.5 hours)

Tuesday: 4:00pm-8:30pm (4.5 hours)

Wednesday: 4:00pm-8:30pm (4.5 hours)

Thursday: 4:00pm-8:30pm (4.5 hours)

Friday: 4:00pm-8:30pm (4.5 hours)

Saturday: OFF

Sunday: OFF

(22.5 hours total)**Essential Functions

As a Front Desk Administrator/Member Specialist, you will play a central role in creating a positive experience for all patients and caregivers that engage with Kinfolk Dispensary. Kinfolk seeks individuals who can provide consistently professional service to customers while demonstrating the utmost respect for privacy, safety, professionalism, and excellence. Candidates will be required to know laws that regulate who can enter the dispensary and purchase products, as well as the processes and procedures one must follow to obtain a D.C. or Maryland medical card. You will also be required to obtain knowledge of cannabis and its medicinal applications. Kinfolk Dispensary will also provide training to applicants that are considered for the position.**Background and Qualifications:

The perfect candidate is someone who:

• Understands the importance of being the first person that a customer and/or future customer will interact with either in person or over the phone.

• Has the ability to clearly articulate enrollment procedures to potential applicants.

• Has excellent oral and written communication skills

• Is motivated and committed to delivering the highest standards of service to members

**Key Responsibilities Include:

• Welcoming and connecting with each customer that walks through the door

• Providing education and guidance for selecting medicines or other items, displaying a “patients come first” attitude

• Has a competent, professional, and friendly phone presence

• Providing information about laws and current events related to medical cannabis

• Describing and explaining use, operation and care of merchandise or medicine to members and caregivers

• Continually developing knowledge of medical cannabis and customers’ needs

• Maintaining knowledge of current inventory, payment and exchange policies, and security practices

• Acting with integrity, honesty and respect

**Additional Requirements Include:

• Positive attitude and personality

• Attention to detail

• Basic reading and comprehension skills

• Knowledge of basic math calculations and weights and measures

• Knowledge of basic computer functions like Microsoft Word, Google Drive, Google Docs, and Google Sheets

• Problem-solving skills

• Ability to interact flexibly with patients and staff members

• Ability to remain calm during periods of high demand or unusual events

• Able to work scheduled shifts and arrive for work before the shift begins

• Ability to learn quickly about the products we sell, regulations, and the enrollment process

• No cannabis allergies

**Desired Qualifications

• Reliable transportation to work

• Administrative experience

• Customer service experience

• Passion for service and responsiveness

**Education

• High School Diploma/GED is required

**Compensation & Benefits

• $16/hr. base pay

• Earn small percentage of Product Specialist’s tips

• Employee discount: wholesale pricing plus 10% on cannabis and accessories

• Quarterly gratis

• Full reimbursement of Alcohol and Beverage Regulation Association (ABRA) medical card application fee (applies only to D.C. residents)

• Bi-weekly direct deposit

• Opportunity to work with committed, talented people in one of the fastest growing industries

• No medical/dental benefits

• No 401k benefits

**Kinfolk Dispensary is a small business employer. We do not currently offer health insurance or 401K.

Kinfolk Dispensary is a Black-owned equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.*

Job Type: Part-time

Pay: $16.00 per hour

Benefits:

• Employee discount

Schedule:

• Monday to Friday
• Night shift

Supplemental Pay:

• Tips

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location:

• One location

Communication method(s) used:

• Email
• Phone
• In person

Hours per week:

• 10-19

This Job Is:

• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• Open to applicants who do not have a college diploma
• A job for which people with disabilities are encouraged to apply

Company's website:

• www.mwcdc.com

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Apply for this job with Kinfolk Dispensary (formerly Metropolitan Wellness Center)

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job details
Salary
$16 an hour
Job Type
Part-time
Number of hires for this role
1
Qualifications

• 
  
  
  

  • High school or equivalent (Preferred)

  • Microsoft Office: 1 year (Preferred)

  • Customer Service: 1 year (Preferred)

  
  

Full Job Description

Morning Front Desk Administrator/Enrollment Specialist at Medical Cannabis Dispensary

Kinfolk Dispensary provides high quality medical cannabis and paraphernalia to registered qualified patients and caregivers living in Washington D.C., Maryland, and other qualifying states.

Candidate must be able to work the following schedule:

Monday: 9:30am-4:00pm (6 hours)

Tuesday: 9:30am-4:00pm (6 hours)

Wednesday: 9:30am-4:00pm (6 hours)

Thursday: 9:30am-4:00pm (6 hours)

Friday: 9:30am-4:00pm (6 hours)

Saturday: OFF

Sunday: OFF

(30 hours total)

We are moving! Kinfolk is moving to 433 Massachusetts Ave. NW soon. Candidates must have reliable transportation to work.

Essential Functions

As a Front Desk Administrator/Member Specialist, you will play a central role in creating a positive experience for all patients and caregivers that engage with Kinfolk Dispensary. Kinfolk seeks individuals who can provide consistently professional service to customers while demonstrating the utmost respect for privacy, safety, professionalism, and excellence. Candidates will be required to know laws that regulate who can enter the dispensary and purchase products, as well as the processes and procedures one must follow to obtain a D.C. or Maryland medical card. You will also be required to obtain knowledge of cannabis and its medicinal applications. Kinfolk Dispensary will also provide training to applicants that are considered for the position.

Background and Qualifications:

The perfect candidate is someone who:

• Understands the importance of being the first person that a customer and/or future customer will interact with either in person or over the phone.

• Has the ability to clearly articulate enrollment procedures to potential applicants.

• Has excellent oral and written communication skills

• Is motivated and committed to delivering the highest standards of service to members

Key Responsibilities Include:

• Welcoming and connecting with each customer that walks through the door

• Providing education and guidance for selecting medicines or other items, displaying a “patients come first” attitude

• Has a competent, professional, and friendly phone presence

• Providing information about laws and current events related to medical cannabis

• Describing and explaining use, operation and care of merchandise or medicine to members and caregivers

• Continually developing knowledge of medical cannabis and customers’ needs

• Maintaining knowledge of current inventory, payment and exchange policies, and security practices

• Acting with integrity, honesty and respect

Additional Requirements Include:

• Positive attitude and personality

• Attention to detail

• Basic reading and comprehension skills

• Knowledge of basic math calculations and weights and measures

• Knowledge of basic computer functions like Microsoft Word, Google Drive, Google Docs, and Google Sheets

• Problem-solving skills

• Ability to interact flexibly with patients and staff members

• Ability to remain calm during periods of high demand or unusual events

• Able to work scheduled shifts and arrive for work before the shift begins

• Ability to learn quickly about the products we sell, regulations, and the enrollment process

• No cannabis allergies

Desired Qualifications

• Reliable transportation to work

• Administrative experience

• Customer service experience

• Passion for service and responsiveness

Education

• High School Diploma/GED is required

Compensation & Benefits

• $16/hr. base pay

• Earn small percentage of Product Specialist’s tips

• Employee discount: wholesale pricing plus 10% on cannabis and accessories

• Quarterly gratis

• Full reimbursement of Alcohol and Beverage Regulation Association (ABRA) medical card application fee (applies only to D.C. residents)

• Bi-weekly direct deposit

• Opportunity to work with committed, talented people in one of the fastest growing industries

• No medical/dental benefits

• No 401k benefits

*Kinfolk Dispensary is a small business employer. We do not currently offer health insurance or a 401K plan.*

Kinfolk Dispensary is a Black-owned equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Part-time

Benefits:

• Employee discount

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Tips

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location:

• One location

Communication method(s) used:

• Email
• Phone
• In person

Hours per week:

• 30-39

This Job Is:

• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• Open to applicants who do not have a college diploma
• A job for which people with disabilities are encouraged to apply

Company's website:

• www.mwcdc.com

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Apply for this job with Kinfolk Dispensary (formerly Metropolitan Wellness Center)

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Cannabis Dispensary Front Desk Admin./Enrollment Specialist (WEEKENDS ONLY)

Metropolitan Wellness Center (MWC) provides high quality medical cannabis and paraphernalia to registered qualified patients and caregivers living in Washington D.C., Maryland, and other qualifying states.

Essential Functions

As a Front Desk Administrator/Member Specialist, you will play a central role in creating a positive experience for all patients and caregivers that engage with MWC. MWC seeks individuals who can provide consistently professional service to customers while demonstrating the utmost respect for privacy, safety, professionalism, and excellence. Candidates will be required to know laws that regulate who can enter the dispensary and purchase products, as well as the processes and procedures one must follow to obtain a D.C. or Maryland medical card. You will also be required to obtain knowledge of cannabis and its medicinal applications. MWC will also provide training to applicants that are considered for the position.

Background and Qualifications:

The perfect candidate is someone who:

• Understands the importance of being the first person that a customer and/or future customer will interact with either in person or over the phone.

• Has the ability to clearly articulate enrollment procedures to potential applicants.

• Has excellent oral and written communication skills

• Is motivated and committed to delivering the highest standards of service to members

Key Responsibilities Include:

• Welcoming and connecting with each customer that walks through the door

• Providing education and guidance for selecting medicines or other items, displaying a “patients come first” attitude

• Has a competent, professional, and friendly phone presence

• Providing information about laws and current events related to medical cannabis

• Describing and explaining use, operation and care of merchandise or medicine to members and caregivers

• Continually developing knowledge of medical cannabis and customers’ needs

• Maintaining knowledge of current inventory, payment and exchange policies, and security practices

• Acting with integrity, honesty and respect

Additional Requirements Include:

• Positive attitude and personality

• Attention to detail

• Basic reading and comprehension skills

• Knowledge of basic math calculations and weights and measures

• Knowledge of basic computer functions like Microsoft Word, Google Drive, Google Docs, and Google Sheets

• Problem-solving skills

• Ability to interact flexibly with patients and staff members

• Ability to remain calm during periods of high demand or unusual events

• Able to work scheduled shifts and arrive for work before the shift begins

• Ability to learn quickly about the products we sell, regulations, and the enrollment process

• No cannabis allergies

Desired Qualifications

• Reliable transportation to work

• Administrative experience

• Customer service experience

• Passion for service and responsiveness

Education

• High School Diploma/GED is required

• Bachelor’s Degree (completed or in progress) is ideal

Compensation & Benefits

• $16/hr. base pay
• Paid training

• Earn partial tips daily

• Pay wholesale pricing plus 10% for cannabis and accessories

• Full reimbursement of Alcohol and Beverage Regulation Association (ABRA) application fee (applies only to D.C. residents)

• Bi-weekly direct deposit

• Opportunity to work with committed, talented people in one of the fastest growing industries

• No medical/dental benefits

• No 401k benefits

MWC is a small business employer. We do not currently offer health insurance or 401K.

MWC is a Black-owned equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Part-time

Pay: $16.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Weekends

Supplemental Pay:

• Tips

Experience:

• Microsoft Office: 1 year (Required)
• Customer Service: 1 year (Required)

Communication method(s) used:

• Email
• Phone
• In person

Hours per week:

• 10-19

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a high school diploma/GED
• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• Open to applicants who do not have a college diploma
• A job for which people with disabilities are encouraged to apply

Company's website:

• www.mwcdc.com

Work Remotely:

• No

Apply for this job with Metropolitan Wellness Center

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

SUMMARY: The Dispensary Administrator is responsible to oversee all dispensing operations – to ensure that staff are properly training, that systems are in place to facilitate smooth and efficient operations and to directly work in the dispensaries to cover absences of staff.

ESSENTIAL FUNCTIONS

A. Administrative Responsibilities:

• Training and supervising the other dispensary staff.
• Spending time on site in the other dispensaries to do supervision/teaching.
• Advocating with CCN for quality improvement issues (i.e, quicker responses to IT problems, improved service of CCN to our mail-order patients, following up in conjunction with HIV team for quality issues for mail order patients).
• Preparing for audits with insurers (creating/supervising systems to be sure we are better prepared for audits and that we are storing information adequately)
• Monitoring our daily cash reconciliation (with Finance department)
• Monitoring safety practices (Together with Medical Director for Pharmacy) (i.e. how to appropriately handle the DUR’s—drug utilization review prompts that come up related to allergy, dosing, drug interactions at the point of dispensing that require real time communication between dispensary and clinician staff to clarify)
• Developing expertise in the unique IT/PPart issues related to Dispensary/Electronic prescribing (trouble-shooting problems with SureRx’s/PPart interface and developing relationships with support staff at those 2 places; monitoring the editing of PPart medication templates so that they match our pre-stocked packages and can be recognized by PPart’s internal allergy/drug interaction cross-checking capabilities)
• Monitoring our financial statements with CCN (together with Finance Dept and Director of Operations) so that we can better understand cost efficiency issues at the local level (i.e., best inventory practices; handling expired meds; cost of trips from CCN staff to EHC to provide technical support.
• Monitoring Inventory/Formularies (together with Medical Director for Pharmacy)
• Auditing/collections practices regarding outstanding patient balances
• Ongoing monitoring of impact on discounting meds to Self Pay patients
• Advertising/Communication to patients (together with the Director of Operations)

B. Administrative Responsibilities at Kensington and Allegheny Site

• Being available to assist with shipping and receiving (dispensary shipments).
• Assisting with receiving and sending of Fed-Ex and UPS packages
• Assisting with courier service
• Assisting in communication of facilities needs for the health center

KNOWLEDGE, SKILLS, AND ABILITIES

• Bilingual in Spanish and English
• Ability to handle many details and multi task well
• Ability to integrate faith in practice
• Previous supervision experience preferred
• Bachelor’s Degree with previous experience in system organization, medical knowledge is preferred.
• Strong interpersonal skills and demonstrated ability to establish rapport with others.
• Ability to integrate faith in work related tasks.
• Demonstrated ability to multitask and prioritize multiple priorities.
• Ability to work in under pressure and meet deadlines.
• Ability to work independently and be part of a team.

Apply for this job with Esperanza Health Center

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

SUMMARY: The Dispensary Administrator is responsible to oversee all dispensing operations – to ensure that staff are properly training, that systems are in place to facilitate smooth and efficient operations and to directly work in the dispensaries to cover absences of staff.

ESSENTIAL FUNCTIONS

A. Administrative Responsibilities:

• Training and supervising the other dispensary staff.
• Spending time on site in the other dispensaries to do supervision/teaching.
• Advocating with CCN for quality improvement issues (i.e, quicker responses to IT problems, improved service of CCN to our mail-order patients, following up in conjunction with HIV team for quality issues for mail order patients).
• Preparing for audits with insurers (creating/supervising systems to be sure we are better prepared for audits and that we are storing information adequately)
• Monitoring our daily cash reconciliation (with Finance department)
• Monitoring safety practices (Together with Medical Director for Pharmacy) (i.e. how to appropriately handle the DUR’s—drug utilization review prompts that come up related to allergy, dosing, drug interactions at the point of dispensing that require real time communication between dispensary and clinician staff to clarify)
• Developing expertise in the unique IT/PPart issues related to Dispensary/Electronic prescribing (trouble-shooting problems with SureRx’s/PPart interface and developing relationships with support staff at those 2 places; monitoring the editing of PPart medication templates so that they match our pre-stocked packages and can be recognized by PPart’s internal allergy/drug interaction cross-checking capabilities)
• Monitoring our financial statements with CCN (together with Finance Dept and Director of Operations) so that we can better understand cost efficiency issues at the local level (i.e., best inventory practices; handling expired meds; cost of trips from CCN staff to EHC to provide technical support.
• Monitoring Inventory/Formularies (together with Medical Director for Pharmacy)
• Auditing/collections practices regarding outstanding patient balances
• Ongoing monitoring of impact on discounting meds to Self Pay patients
• Advertising/Communication to patients (together with the Director of Operations)

B. Administrative Responsibilities at Kensington and Allegheny Site

• Being available to assist with shipping and receiving (dispensary shipments).
• Assisting with receiving and sending of Fed-Ex and UPS packages
• Assisting with courier service
• Assisting in communication of facilities needs for the health center

KNOWLEDGE, SKILLS, AND ABILITIES

• Bilingual in Spanish and English
• Ability to handle many details and multi task well
• Ability to integrate faith in practice
• Previous supervision experience preferred
• Bachelor’s Degree with previous experience in system organization, medical knowledge is preferred.
• Strong interpersonal skills and demonstrated ability to establish rapport with others.
• Ability to integrate faith in work related tasks.
• Demonstrated ability to multitask and prioritize multiple priorities.
• Ability to work in under pressure and meet deadlines.
• Ability to work independently and be part of a team.

Apply for this job with Esperanza Health Center

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.