Cannabis jobs at Illinois Supply & Provisions

General Manager

Illinois Supply & Provisions

OVERVIEW:

Illinois Supply & Provisions is a part of AWH, a vertically integrated cannabis cultivator, processor and dispensary operator with assets in Illinois, Michigan, Massachusetts and Ohio. Illinois Supply & Provisions is looking to hire an experienced and self-motivated General Manager for our Springfield, IL location. We are looking to build a world class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patients lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. Our locations will set a new standard of excellence, emphasizing health and wellness. As a team that is committed to our values, our people and our communities, we are looking for people who are inspired by our vision and looking to take a leadership role with us as we expand.

WHY ILLINOIS SUPPLY & PROVISIONS:

Our people are our greatest asset. Our team is comprised of a consortium of skilled and passionate professionals and partners from a diverse range of fields. We believe in building a diverse team, creating a space where ALL feel welcome and have the opportunity to contribute to company success.

Position Overview:

The General Manager is expected to execute the following roles and responsibilities in order to deliver consistent, positive, industry leading customer experiences and drive profitable top line sales. This will be accomplished by ensuring the following roles and responsibilities are executed, with the underlying commitment to our values, supporting our customers and our team.

• Build Talent – Attract, hire, develop, inspire and retain a team of 65+ employees.
• Drive Operational Excellence – Analyze the business and create / communicate clear action plans that optimize results and ensure effective execution of all operations activities.
• Drive Compliance – Lead a team that adheres to all cannabis state-specific rules, regulations and laws.
• Build the Brand – Build a store environment that is sharply focused on delivering exceptional in-store brand experiences.

OVERVIEW OF ROLES AND RESPONSIBILITIES:

General Managers are required to

Build Talent – Attract, hire, develop, inspire and retain a team of 65+ employees.

• Recruit, Hire and Staff the store.
• Coach, develop and maximize the success of all associates.
• Motivate, inspire and retain leaders and associates.
• Coach to drive desired behaviors across all roles.
• Ensure on boarding and continued training and education is delivered.
• Build an inclusive high performing team.

Drive Operational Excellence – Analyze the business and create / communicate clear action plans that optimize results and ensure effective execution of all operational and compliance activities.

• Analyze business, create action plans and gain buy-in from the team.
• Ensure team communication, leading weekly managers meeting and monthly team meetings.
• Drive maximum profitability by managing expense budgets, including deposits, accounts receivable and profit and loss.
• Direct workforce management activities.
• Direct inventory activities resolving all discrepancies in accordance with MI law.
• Oversee operational execution, ensuring all standard operating procedures are being followed.
• Ensures all technology solutions are working and functioning as designed.
• Ensure loss prevention / security policies and practices are being followed.

Drive Compliance – Lead a team that adheres to all cannabis state-specific rules, regulations and laws.

• Become an expert in all cannabis state-specific rules, regulations and laws. Execute and enforce compliance.
• Develop and drive proactive internal compliance controls and processes.
• Ensure all employees are up to date on regulatory changes.
• Foster positive and productive relationships with physicians, key regulators, inspectors and law enforcement personnel.

Build the Brand – Build a store environment that is sharply focused on delivering exceptional in-store brand experiences.

• Lead a consistent focus on customer loyalty and creating emotionally engaging customer experiences.
• Ensure visual standards are set in accordance with company direction.
• Direct the implementation of customer engagement strategies.
• Build a highly satisfied and loyal customer base.
• Coordinate and partner with team to drive the success of promotions and loyalty program.
• Oversees and signs off on product buys from our wholesale partners.
• Ensures the website and live menu is up to date and maintained.
• Leads and champions change and innovation in a fast moving environment.

Qualifications:

• 5+ years of experience in General Manager roles in retail or hospitality.
• Demonstrated success managing a location with P&L responsibility.
• Strong verbal and written communication skills.
• Ability to manage multiple projects, prioritize and meet deadlines.
• Conflict resolution skills.
• Knowledge of or willingness to learn state specific cannabis laws and regulatory compliance is required.
• Open availability and can work a flexible schedule.
• Proficiency in using MS Office applications.
• Bachelor’s degree or equivalent experience.

Position Type/Expected Hours of Work

*This position requires open availability and the ability to work nights and weekends.

Travel

Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

Background Check:

As a condition of employment, all employees are required to submit to a state required background check. Employment decisions, in compliance with state law, are based on an employee’s background report at the time of hire. Employees have a duty to report any changes in their background to their Manager as soon as the employee is aware of the event.

Physical Demands:

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Salary Information:

This is a mid-level management position and the starting salary is dependent on education, experience and skills. Please include your salary requirements in your cover letter or email.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law

Job Type: Full-time

Benefits:

• Dental Insurance
• Health Insurance
• Paid Time Off
• Vision Insurance

Schedule:

• Holidays
• Monday to Friday
• Weekends

Experience:

• management: 5 years (Required)
• high volume retail: 5 years (Required)

Education:

• High school or equivalent (Required)

Location:

• Springfield, IL 62701 (Required)

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

Apply for this job with Illinois Supply & Provisions

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Illinois Supply & Provisions is a part of AWH, a vertically integrated cannabis cultivator, processor and dispensary operator with assets in Michigan, Illinois, Massachusetts and Ohio. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We currently operate a dispensary in Collinsville and a dispensary in Springfield. We will be opening two additional locations in 2020. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient’s lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. Our dispensaries will set a new standard of excellence, emphasizing health and wellness. As a team that is committed to our values, our people and our communities, we are looking for people who are inspired by our vision and looking to take a leadership role with us as we expand nationally. The CRM Manager provides support to the Marketing and Retail departments through the conscientious application of Illinois Supply and Provisions standards to achieve our mission statement: To transform dispensaries in Illinois, break down the walls, stand shoulder to shoulder with our patients/customers, and meet each person at their unique place in the cannabis journey.

Why Illinois Supply & Provisions:

Our people are our greatest asset. Our team is comprised of a consortium of skilled and passionate professionals and partners from a diverse range of fields. We believe in building a diverse team, creating a space where all feel welcome and have the opportunity to grow while contributing to the success of IS&P. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, sexual orientation or genetics. We aim to provide best in class service to our customers and community. In addition to a great environment, we offer the following benefits:

· Medical, Dental & Vision Insurance Benefits

· Paid Time Off

· Inspiring work environment

Position Overview: In this role, you will combine your current knowledge of communication, social media, and marketing skills to support our overall engagement initiatives. You will be supporting strategic approaches on targeting audiences, coordinating communication lifecycle campaigns, and helping to reach our targets with creativity.

Key ResponsibilitiesYou'll develop campaigns to optimize patient & customer satisfaction, engagement, retention, and compliance. Core responsibilities will include:

· Monitoring loyalty points and creating ways to increase loyalty program members

· Assisting and overseeing local social media postings

· Building the patient experience post purchase

· Working with Senior Vice President of Retail to develop metrics and KPIs

· Development, execution and analysis of email & text campaigns to increase engagement, conversion rate, and customer loyalty.

· Assist in planning and executing communications from our marketing automation platform.

· Identifying opportunities to improve campaigns through data development, personalization, and dynamic content.

· Ownership of the day-to-day responses to comments by visitors to our websites and social media pages.

· Conducting market research to identify new revenue opportunities, the latest industry trends, and the competitive landscape.

· Other duties as assigned by retail or marketing leadership.

Required Skills and Knowledge

· Minimum of 3 years of CRM & customer engagement experience, with responsibility in determining the communication best practices, as well as methods for testing and optimization

· Bachelor's degree from a four-year college or university required.

· Knowledge of or willingness to learn state specific cannabis laws and regulatory compliance is required.

· Vast knowledge of social media marketing to optimize patient/customer relations.

· Experience reporting on data-driven analysis to drive actionable, needle-moving results

· Knowledge and understanding of email marketing journey's and triggered communication

· Ability to prioritize and think strategically

· Must pass any and all national & state background checks required by the state (IL) to acquire a dispensary agent badge.

· Position will require traveling to our stores across the state of Illinois.

· Must meet the age requirement of 21 years of age or older.

Background Check:

As a condition of employment, all employees are required to submit to a fingerprint-based criminal history & background check. Employment decisions, in compliance with state law, are based on a candidate’s background report, approval by The Division and issuance of an Agent Identification Card. No person shall enter a dispensary to begin work at a dispensary prior to holding an Agent Identification Card. Employees have a duty to report any changes in their background to their Manager as soon as the employee is aware of the event.

Job Type: Full-time

Salary: $80,000.00 to $90,000.00 /year

Experience:

• CRM: 3 years (Required)

Education:

• Bachelor's (Required)

Required travel:

• 50% (Required)

Work Location:

• Multiple locations

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

Apply for this job with Illinois Supply & Provisions

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Illinois Supply & Provisions is a part of AWH, a vertically integrated cannabis cultivator, processor and dispensary operator with assets in Michigan, Illinois, Massachusetts and Ohio. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We currently operate a dispensary in Collinsville and a dispensary in Springfield. We will be opening two additional locations in 2020. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient’s lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. Our dispensaries will set a new standard of excellence, emphasizing health and wellness. As a team that is committed to our values, our people and our communities, we are looking for people who are inspired by our vision and looking to take a leadership role with us as we expand nationally.

Why Illinois Supply & Provisions:

Our people are our greatest asset. Our team is comprised of a consortium of skilled and passionate professionals and partners from a diverse range of fields. We believe in building a diverse team, creating a space where all feel welcome and have the opportunity to grow while contributing to the success of IS&P. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, sexual orientation or genetics. We aim to provide best in class service to our customers and community. In addition to a great environment, we offer the following benefits:

• Medical, Dental & Vision Insurance Benefits
• Paid Time Off
• Inspiring work environment
• Opportunities for advancement

Position Overview:

We are seeking passionate, part-time Dispensing Agents who are looking for career growth, along with a great environment. Our Dispensing Agents are responsible for assisting and educating patients / consumers, checking them out, cash handling and customer service. You must possess the ability to listen well and communicate effectively with various audiences, in order to provide best in class service.

Roles and Responsibilities:

• Responsible for sales and customer experience by maintaining a tidy, safe, and inviting retail store environment.
• Ensure the sales floor is properly stocked and the presence of the store is well maintained.
• Promote a work environment that is positive, customer-service oriented and compliant with established policies and procedures.
• Maintain product knowledge and industry knowledge.
• Greeting customers warmly when they enter the retail environment.
• Accurately use and maintain the Point Of Sale (POS) system in person and for placing phone / express orders.
• Perform correct cash handling and count application procedures.
• Accurate and timely data entry of patient profiles.
• Adhere to HIPPA guidelines while providing excellent customer service.
• Verifying proper paperwork, documentation and ID for customers.
• Other duties as assigned by the Management Team.

Qualifications & Competencies:

• Must meet the age requirement of 21 years of age or older.
• Must pass any and all national & state background checks required by the state (IL) to acquire a dispensary agent badge.
• Knowledge of or willingness to learn state specific cannabis laws and regulatory compliance is required.
• Prior knowledge or desire to learn about cannabis products and therapies.
• 1 - 3 years of customer service and retail experience.
• Exceptional customer service skills.
• Strong verbal and written communication skills.
• Open availability and can work a flexible schedule; including holidays, weekends and evenings.
• Proficiency in using MS Office applications and basic computer skills.
• High School Diploma or G.E.D is required.

Background Check:

As a condition of employment, all employees are required to submit to a fingerprint-based criminal history & background check. Employment decisions, in compliance with state law, are based on a candidate’s background report, approval by The Division and issuance of an Agent Identification Card. No person shall enter a dispensary to begin work at a dispensary prior to holding an Agent Identification Card. Employees have a duty to report any changes in their background to their Manager as soon as the employee is aware of the event.

Job Type: Part-time

Salary: $15.00 /hour

Experience:

• Customer Service: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

Hours per week:

• 20-29

Schedule:

• Weekends required
• Holidays required
• Day shift
• Night shift

Apply for this job with Illinois Supply & Provisions

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Illinois Supply & Provisions is a part of AWH, a vertically integrated cannabis cultivator, processor and dispensary operator with assets in Michigan, Illinois, Massachusetts and Ohio. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We currently operate a dispensary in Collinsville and a dispensary in Springfield. We will be opening two additional locations in 2020. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient’s lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. Our dispensaries will set a new standard of excellence, emphasizing health and wellness. As a team that is committed to our values, our people and our communities, we are looking for people who are inspired by our vision and looking to take a leadership role with us as we expand nationally.

Why Illinois Supply & Provisions:

Our people are our greatest asset. Our team is comprised of a consortium of skilled and passionate professionals and partners from a diverse range of fields. We believe in building a diverse team, creating a space where all feel welcome and have the opportunity to grow while contributing to the success of IS&P. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, sexual orientation or genetics. We aim to provide best in class service to our customers and community. In addition to a great environment, we offer the following benefits:

• Medical, Dental & Vision Insurance Benefits
• Paid Time Off
• Inspiring work environment
• Opportunities for advancement

Position Overview:

We are seeking passionate, full-time Dispensing Agents who are looking for career growth, along with a great environment. Our Dispensing Agents are responsible for assisting and educating patients / consumers, checking them out, cash handling and customer service. You must possess the ability to listen well and communicate effectively with various audiences, in order to provide best in class service.

Roles and Responsibilities:

• Responsible for sales and customer experience by maintaining a tidy, safe, and inviting retail store environment.
• Ensure the sales floor is properly stocked and the presence of the store is well maintained.
• Promote a work environment that is positive, customer-service oriented and compliant with established policies and procedures.
• Maintain product knowledge and industry knowledge.
• Greeting customers warmly when they enter the retail environment.
• Accurately use and maintain the Point Of Sale (POS) system in person and for placing phone / express orders.
• Perform correct cash handling and count application procedures.
• Accurate and timely data entry of patient profiles.
• Adhere to HIPPA guidelines while providing excellent customer service.
• Verifying proper paperwork, documentation and ID for customers.
• Other duties as assigned by the Management Team.

Qualifications & Competencies:

• Must meet the age requirement of 21 years of age or older.
• Must pass any and all national & state background checks required by the state (IL) to acquire a dispensary agent badge.
• Knowledge of or willingness to learn state specific cannabis laws and regulatory compliance is required.
• Prior knowledge or desire to learn about cannabis products and therapies.
• 1 - 3 years of customer service and retail experience.
• Exceptional customer service skills.
• Strong verbal and written communication skills.
• Open availability and can work a flexible schedule; including holidays, weekends and evenings.
• Proficiency in using MS Office applications and basic computer skills.
• High School Diploma or G.E.D is required.

Background Check:

As a condition of employment, all employees are required to submit to a fingerprint-based criminal history & background check. Employment decisions, in compliance with state law, are based on a candidate’s background report, approval by The Division and issuance of an Agent Identification Card. No person shall enter a dispensary to begin work at a dispensary prior to holding an Agent Identification Card. Employees have a duty to report any changes in their background to their Manager as soon as the employee is aware of the event.

Job Type: Full-time

Salary: $15.00 /hour

Experience:

• Customer Service: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekends required
• Holidays required
• Day shift
• Night shift
• Overtime

Apply for this job with Illinois Supply & Provisions

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Illinois Supply & Provisions is a part of AWH, a vertically integrated cannabis cultivator, processor and dispensary operator with assets in Michigan, Illinois, Massachusetts and Ohio. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We currently operate a dispensary in Collinsville and a dispensary in Springfield. We will be opening two additional locations in 2020. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient’s lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. Our dispensaries will set a new standard of excellence, emphasizing health and wellness. As a team that is committed to our values, our people and our communities, we are looking for people who are inspired by our vision and looking to take a leadership role with us as we expand nationally.

Why Illinois Supply & Provisions:

Our people are our greatest asset. Our team is comprised of a consortium of skilled and passionate professionals and partners from a diverse range of fields. We believe in building a diverse team, creating a space where all feel welcome and have the opportunity to grow while contributing to the success of IS&P. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, sexual orientation or genetics. We aim to provide best in class service to our customers and community. In addition to a great environment, we offer the following benefits:

• Medical, Dental & Vision Insurance Benefits
• Paid Time Off
• Inspiring work environment
• Opportunities for advancement

Position Overview:

We are seeking passionate, full-time Dispensing Agents who are looking for career growth, along with a great environment. Our Dispensing Agents are responsible for assisting and educating patients / consumers, checking them out, cash handling and customer service. You must possess the ability to listen well and communicate effectively with various audiences, in order to provide best in class service.

Roles and Responsibilities:

• Responsible for sales and customer experience by maintaining a tidy, safe, and inviting retail store environment.
• Ensure the sales floor is properly stocked and the presence of the store is well maintained.
• Promote a work environment that is positive, customer-service oriented and compliant with established policies and procedures.
• Maintain product knowledge and industry knowledge.
• Greeting customers warmly when they enter the retail environment.
• Accurately use and maintain the Point Of Sale (POS) system in person and for placing phone / express orders.
• Perform correct cash handling and count application procedures.
• Accurate and timely data entry of patient profiles.
• Adhere to HIPPA guidelines while providing excellent customer service.
• Verifying proper paperwork, documentation and ID for customers.
• Other duties as assigned by the Management Team.

Qualifications & Competencies:

• Must meet the age requirement of 21 years of age or older.
• Must pass any and all national & state background checks required by the state (IL) to acquire a dispensary agent badge.
• Knowledge of or willingness to learn state specific cannabis laws and regulatory compliance is required.
• Prior knowledge or desire to learn about cannabis products and therapies.
• 1 - 3 years of customer service and retail experience.
• Exceptional customer service skills.
• Strong verbal and written communication skills.
• Open availability and can work a flexible schedule; including holidays, weekends and evenings.
• Proficiency in using MS Office applications and basic computer skills.
• High School Diploma or G.E.D is required.

Background Check:

As a condition of employment, all employees are required to submit to a fingerprint-based criminal history & background check. Employment decisions, in compliance with state law, are based on a candidate’s background report, approval by The Division and issuance of an Agent Identification Card. No person shall enter a dispensary to begin work at a dispensary prior to holding an Agent Identification Card. Employees have a duty to report any changes in their background to their Manager as soon as the employee is aware of the event.

Job Type: Full-time

Salary: $15.00 /hour

Experience:

• Customer Service: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekends required
• Holidays required
• Day shift
• Night shift
• Overtime

Apply for this job with Illinois Supply & Provisions

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.