Cannabis Delivery Dispatcher Customer Service Jobs

Dispatcher - Dube Delivery (Oakland)

Full Time

Responsibilities Include :

- Fulfilling orders
- Providing Excellent Customer Service
- Dispatching Drivers to Delivery Locations
- Answering Phone Calls and Completing Orders

DUBE Delivery is an Equal Opportunity Employer.
In compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Work Location: One location

Apply for this job with Dube delivery

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

General Information:
Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.
• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.

Salary: $15.00 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

General Information:
Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.
• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.

Salary: $15.00 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

General Information:
Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.
• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.

Salary: $15.00 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

General Information:
Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.
• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.

Salary: $15.00 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

General Information:
Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.
• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.

Salary: $15.00 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

General Information:
Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.
Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.
Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.
• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.
Salary: $15.00 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Hey High! We are a start up cannabis delivery service based out of Culver City. At Hey High, you will have an opportunity to join a rapidly growing cannabis retail business with amazing people. Treating all employees with deep human empathy is critical to our company culture. We work hard, we all have a common goal, we stay laser focused, & we make sure to enjoy life together! We work hard to serve people products that enrich their lives.

We are looking to staff Dispatchers/Customer Service Reps that will communicate with & manage customers + drivers, and maintain inventory. The ideal candidate must be an excellent communicator, be able to remain calm + composed, and work well in high stress/high volume situations. A great work ethic, great multitasking skills, great communication/customer service skills, common sense, and trustworthiness are required. Everything else can be trained! You are the first point of customer communication for the company, so it is important that you represent the company well!

You must own a computer that can function with multiple programs open at once. We provide an external monitor that will be used.

By law, must be 21 or older.

Responsibilities

• Communicate with customer through phone, email, and text on computer.
• Process orders (everything related to this process)
• Route drivers
• Data entry/data management
• Organize inventory
• Communicate with team members during work flow
• Maintain inventory

Skills/Requirements

• Fast typer - we will have you take a typing test before an interview.
• Proficient in English (oral and written)
• Proficient in math related to money and taxes
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• Common sense
• Trustworthy
• Detail oriented
• Cannabis experience is NOT required!

Job Types: Full-time, Part-time

Pay: $12.50 - $16.00 per hour

COVID-19 considerations:We provide gloves, masks, and hand sanitizer for all employees. We also practice daily disinfectant wipe downs for the working area.

Experience:

• Customer Service: 1 year (Preferred)
• job with heavy typing: 1 year (Preferred)
• Inventory Management: 1 year (Preferred)

Education:

• High school or equivalent (Required)

Location:

• Santa Monica, CA (Required)

Work Location:

• One location

Communication method(s) used:

• Email
• Phone
• Chat

Typical start time:

• 8AM

Typical end time:

• 10PM

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

This Job Is:

• Open to applicants who do not have a college diploma

Company's website:

• www.heyhigh.com

Work Remotely:

• No

Apply for this job with Hey High

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

General Information:
Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.
• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.

Salary: $15.00 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

HerbnJoy is the newest legal cannabis delivery service, about to open our doors in Redwood City. We are looking for dispatchers/ customer service representative who are excited about building a new operation and creating a positive and sustainable culture for the HNJ brand.

Overview – This role is responsible for the customer’s experience with our brand and products. This means being on-time, accurate, friendly and safe. The dispatch role carries an enhanced responsibility to execute procedures regarding inventory, safety and security in exacting detail due the independent nature of the activity and the increased exposure the process requires.

Responsibilities -

• Act with integrity in all things.

• Accept, verify and process new delivery customers

• Route delivery drivers using company routing software

• Provide the customer with product solutions that exceed their expectations.

• Execute the detailed and specific procedures described in the Delivery SOP's

• Accurately conduct sales and inventory transactions as prescribed by the company POS system including the picking and staging of delivery orders.

• Reconcile route sales, inventory and cash with the driver and record

• Observe all company policies, rules and regulations.

• Maintain detailed knowledge of all products including effects, inventory levels and promotions.

• Promote a team first working environment.

Skills and Qualifications- An amazing and consistent positive attitude, a passion for customer service and the discipline to execute procedures without deviation to ensure security and safety. Experience with cannabis preferred.

Job Types: Full-time, Part-time

Salary: $16.00 to $18.00 /hour

Experience:

• relevant: 1 year (Preferred)
• customer service: 1 year (Preferred)
• Dispatch: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Additional Compensation:

• Tips
• Other forms

Work Location:

• On the road

Benefits:

• Health insurance
• Flexible schedule
• Paid time off

Communication method(s) used:

• Phone

Schedule:

• Weekends required
• Holidays required

Apply for this job with Herb N Joy

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

HerbnJoy is a new and growing legal cannabis delivery service. We are preparing to open our doors in Walnut Creek and are looking for dispatchers/ customer service representative who are excited about building a new operation and creating a positive and sustainable culture for the HNJ brand.

Overview – This role is responsible for the customer’s experience with our brand and products. This means being on-time, accurate, friendly and safe. The dispatch role carries an enhanced responsibility to execute procedures regarding inventory, safety and security in exacting detail due the independent nature of the activity and the increased exposure the process requires.

Responsibilities -

• Act with integrity in all things.

• Accept, verify and process new delivery customers

• Route delivery drivers using company routing software

• Provide the customer with product solutions that exceed their expectations.

• Execute the detailed and specific procedures described in the Delivery SOP's

• Accurately conduct sales and inventory transactions as prescribed by the company POS system including the picking and staging of delivery orders.

• Reconcile route sales, inventory and cash with the driver and record

• Observe all company policies, rules and regulations.

• Maintain detailed knowledge of all products including effects, inventory levels and promotions.

• Promote a team first working environment.

Skills and Qualifications- An amazing and consistent positive attitude, a passion for customer service and the discipline to execute procedures without deviation to ensure security and safety. Experience with cannabis preferred.

Job Types: Full-time, Part-time

Salary: $18.00 /hour

Experience:

• relevant: 1 year (Preferred)
• customer service: 1 year (Preferred)
• Dispatch: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Additional Compensation:

• Tips
• Other forms

Work Location:

• One location

Benefits:

• Health insurance
• Flexible schedule
• Paid time off

Communication method(s) used:

• Phone

Hours per week:

• 20-29
• 30-39

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects

Schedule:

• Monday to Friday
• Weekends required

Work Remotely:

• No

Apply for this job with Herb N Joy

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Hey High! We are a start up cannabis delivery service based out of Culver City. At Hey High, you will have an opportunity to join a rapidly growing cannabis retail business with amazing people. Treating all employees with deep human empathy is critical to our company culture. We work hard, we all have a common goal, we stay laser focused, & we make sure to enjoy life together! We work hard to serve people products that enrich their lives.

We are looking to staff Dispatchers/Customer Service Reps that will communicate with customers, manage drivers, and maintain inventory. The ideal candidate must be an excellent communicator, be able to remain calm + composed, and work well in high stress/high volume situations. A great work ethic, great multitasking skills, great communication/customer service skills, common sense, and trustworthiness are required. Everything else can be trained! You are the first point of customer communication for the company, so it is important that you represent the company well!

You must own a computer that can function with multiple programs open at once. We provide an external monitor that will be used.

By law, must be 21 or older.

Responsibilities

• Communicate with customer through phone, email, and text on computer.
• Process orders (everything related to this process)
• Route drivers
• Data entry/data management
• Organize inventory
• Communicate with team members during work flow
• Maintain inventory

Skills/Requirements

• Fast typer - we will have you take a typing test before an interview.
• Proficient in English (oral and written)
• Proficient in math related to money and taxes
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• Common sense
• Trustworthy
• Detail oriented
• Cannabis experience is NOT required!

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

COVID-19 considerations:We provide gloves, masks, and hand sanitizer for all employees. We also practice daily disinfectant wipe downs for the working area.

Apply for this job with Hey High

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Hey High! We are a start up cannabis delivery service based out of Culver City. At Hey High, you will have an opportunity to join a rapidly growing cannabis retail business with amazing people. Treating all employees with deep human empathy is critical to our company culture. We work hard, we all have a common goal, we stay laser focused, & we make sure to enjoy life together! We work hard to serve people products that enrich their lives.

We are looking to staff Dispatchers/Customer Service Reps that will communicate with customers, manage drivers, and maintain inventory. The ideal candidate must be an excellent communicator, be able to remain calm + composed, and work well in high stress/high volume situations. A great work ethic, great multitasking skills, great communication/customer service skills, common sense, and trustworthiness are required. Everything else can be trained! You are the first point of customer communication for the company, so it is important that you represent the company well!

You must own a computer that can function with multiple programs open at once. We provide an external monitor that will be used.

By law, must be 21 or older.

Responsibilities

• Communicate with customer through phone, email, and text on computer.
• Process orders (everything related to this process)
• Route drivers
• Data entry/data management
• Organize inventory
• Communicate with team members during work flow
• Maintain inventory

Skills/Requirements

• Fast typer - we will have you take a typing test before an interview.
• Proficient in English (oral and written)
• Proficient in math related to money and taxes
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• Common sense
• Trustworthy
• Detail oriented
• Cannabis experience is NOT required!

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Overtime
• Weekends

COVID-19 considerations:We provide gloves, masks, and hand sanitizer for all employees. We also practice daily disinfectant wipe downs for the working area.

Education:

• High school or equivalent (Preferred)

Experience:

• Dispatching: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location:

• One location

Communication method(s) used:

• Email
• Phone
• Chat

Typical start time:

• 8AM

Typical end time:

• 11PM

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

This Job Is:

• Open to applicants who do not have a college diploma

Company's website:

• www.heyhigh.com

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Sanitizing, disinfecting, or cleaning procedures in place

Apply for this job with Hey High

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.