Cannabis Call Center Agent Jobs
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Here are 7 cannabis jobs mentioning "call center agent" in April 2024, at companies like Highway 80 Dispensary, Green Leaf Medical of Virginia, LLC, Capitol Compliance, and Kolas, including positions such as Call Center Agent.
More than 30+ days
The Call Center Agent has integrity, customer service skills and knowledge to serve and guide patients in a retail Call Center environment with the goal of an ensuring an excellent patient experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
- Answer patient phone calls in a prompt and friendly manner.
- Placing patient orders via online POS/ordering systems.
- Ensuring that the Call Center is always clean and well-organized.
- Help with educating customers on their selected cannabis products.
- Correctly and accurately input data such as intake forms, updating patient documentation, etc.
- Checking customers' identification documents to verify active status with the Virginia Board of Pharmacy.
- Maintain HIPAA compliance surrounding patient records, dispensary records etc.
- Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
- Maintain in-depth knowledge of the current medical cannabis law, industry trends, and regulations, and communicate changes to staff and patients
EDUCATION:
High school diploma or General Education Diploma (GED) preferred
EXPERIENCE:
Previous experience in a dispensary or cannabis production setting preferred
SKILLS:
- Ability to answer patient questions regarding the different strains of cannabis, their medicinal uses, and methods of consumption.
Excellent communication and problem-solving skills
Exceptional customer service skills.
Proficiency in computer skills: Knowledge of Windows operating systems required, knowledge of Microsoft Suite (Word, Excel, Powerpoint, etc) recommended.
Ability to stay on-task with and without direct supervision.
Apply for this job with Green Leaf Medical of Virginia, LLC
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Call Center Agents Wanted!
Premier Cannabis Company seeks experienced phone agents to join their Sales/Customer Service team at their fast-growing Call Center.
This is a very part-time position, 15-25 hours/week.
POSITION SUMMARY:
Our Call Center Agents are a perfect combination of intrepid salespeople and excellent customer service representatives.
REQUIRED EXPERIENCE, EDUCATION, AND SKILLS:
- Must be 21 years of age at the time of application.
- Minimum two years of Customer Service experience required.
- Minimum two years of Sales experience required.
- Call Center experience highly preferred.
- Extensive Cannabis Industry knowledge preferred.
- Friendly demeanor and professional phone etiquette is a must.
- Excellent communication skills and attention to detail.
- Effective time management skills and ability to multitask.
- Ability to adapt in a fast-changing environment.
JOB DUTIES:
- Provides superior customer service.
- Responds to all customer requests, concerns, complaints, and suggestions. Escalates issues to supervisor when necessary.
- Gives product recommendations to customers as needed.
- Takes phone orders and correctly inputs them into our POS system.
- Communicates with supervisors to ensure accurate information is communicated to customers regarding promotions, goals, issues, etc.
- Attains daily, weekly, and monthly goals set by supervisor.
- Perform other duties as assigned
Interviews will be conducted via Indeed video conference platform; however, this is NOT a remote position. There are no exceptions.
Benefit Conditions:
- Only full-time employees eligible
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Outcome-oriented -- results-focused with strong performance culture
- Team-oriented -- cooperative and collaborative
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
Typical end time:
- 9PM
Typical start time:
- 9AM
Work Remotely
- No
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- Customer Service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Apply for this job with Capitol Compliance
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Highway 80 Dispensary is currently hiring cannabis enthusiasts and experts to join our amazing family-owned business. Highway 80 Dispensary is a new dispensary located in Dixon, right off the highway. Our store is an exciting, fun, and fast-paced environment.
Please attach a cover letter with your resume. Please specify Cannabis experience and knowledge detailing your availability for morning and night. Must be able to work weekends.
Highway 80 Dispensary is currently hiring for Call Center Agents
Our Call Center Agents must provide a immersive shopping experience over the phone to our customers. Delivering excellent customer service, explaining a variety of different products and making suggestions. While maintaining a capacity to listen, problem solve and multitask.
Employee Perks: Product samples, large employee discounts, $500 Employee of the Month bonuses, merchandise from vendors, and more
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Weekend availability
COVID-19 considerations:
Following all covid precautions set by the county
Ability to commute/relocate:
- Dixon, CA 95620: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
Apply for this job with Highway 80 Dispensary
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Highway 80 Dispensary is currently hiring cannabis enthusiasts and experts to join our amazing family-owned business. Highway 80 Dispensary is a new dispensary located in Dixon, right off the highway. Our store is an exciting, fun, and fast-paced environment.
Please attach a cover letter with your resume. Please specify Cannabis experience and knowledge detailing your availability for morning and night. Must be able to work weekends.
Highway 80 Dispensary is currently hiring for Call Center Agents
Our Call Center Agents must provide a immersive shopping experience over the phone to our customers. Delivering excellent customer service, explaining a variety of different products and making suggestions. While maintaining a capacity to listen, problem solve and multitask.
Employee Perks: Product samples, large employee discounts, $500 Employee of the Month bonuses, merchandise from vendors, and more
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Weekend availability
COVID-19 considerations:
Following all covid precautions set by the county
Ability to commute/relocate:
- Dixon, CA 95620: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
Apply for this job with Highway 80 Dispensary
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Highway 80 Dispensary is currently hiring cannabis enthusiasts and experts to join our amazing family-owned business. Highway 80 Dispensary is a new dispensary located in Dixon, right off the highway. Our store is an exciting, fun, and fast-paced environment.
Please attach a cover letter with your resume. Please specify Cannabis experience and knowledge detailing your availability for morning and night. Must be able to work weekends.
Highway 80 Dispensary is currently hiring for Call Center Agents
Our Call Center Agents must provide a immersive shopping experience over the phone to our customers. Delivering excellent customer service, explaining a variety of different products and making suggestions. While maintaining a capacity to listen, problem solve and multitask.
Employee Perks: Product samples, large employee discounts, $500 Employee of the Month bonuses, merchandise from vendors, and more
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Weekend availability
COVID-19 considerations:
Following all covid precautions set by the county
Experience:
- Customer Service: 1 year (Preferred)
Shift availability:
- Night Shift (Required)
Work Location: One location
Apply for this job with Highway 80 Dispensary
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Highway 80 Dispensary is currently hiring cannabis enthusiasts and experts to join our amazing family-owned business. Highway 80 Dispensary is a new dispensary located in Dixon, right off the highway. Our store is an exciting, fun, and fast-paced environment.
Please attach a cover letter with your resume. Please specify Cannabis experience and knowledge detailing your availability for morning and night. Must be able to work weekends.
Highway 80 Dispensary is currently hiring for Call Center Agents
Our Call Center Agents must provide a immersive shopping experience over the phone to our customers. Delivering excellent customer service, explaining a variety of different products and making suggestions. While maintaining a capacity to listen, problem solve and multitask.
Employee Perks: Product samples, large employee discounts, $500 Employee of the Month bonuses, merchandise from vendors, and more
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Weekend availability
COVID-19 considerations:
Following all covid precautions set by the county
Experience:
- Customer Service: 1 year (Preferred)
Shift availability:
- Night Shift (Preferred)
Work Location: One location
Apply for this job with Highway 80 Dispensary
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Call Center Agents Wanted!
Premier Cannabis Company seeks experienced phone agents to join their Sales/Customer Service team at their fast-growing Call Center.
This is a part-time position, 20-25 hours/week. Specifically looking to fill closing shifts! (4pm-9pm).
POSITION SUMMARY:
Our Call Center Agents are a perfect combination of intrepid salespeople and excellent customer service representatives.
REQUIRED EXPERIENCE, EDUCATION, AND SKILLS:
- Must be 21 years of age at the time of application.
- Minimum two years of Customer Service experience required.
- Minimum two years of Sales experience required.
- Call Center experience highly preferred.
- Extensive Cannabis Industry knowledge preferred.
- Friendly demeanor and professional phone etiquette is a must.
- Excellent communication skills and attention to detail.
- Effective time management skills and ability to multitask.
- Ability to adapt in a fast-changing environment.
JOB DUTIES:
- Provides superior customer service.
- Responds to all customer requests, concerns, complaints, and suggestions. Escalates issues to supervisor when necessary.
- Gives product recommendations to customers as needed.
- Takes phone orders and correctly inputs them into our POS system.
- Communicates with supervisors to ensure accurate information is communicated to customers regarding promotions, goals, issues, etc.
- Attains daily, weekly, and monthly goals set by supervisor.
- Perform other duties as assigned
Interviews will be conducted via Indeed video conference platform; however, this is NOT a remote position. There are no exceptions.
Benefit Conditions:
- Only full-time employees eligible
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Outcome-oriented -- results-focused with strong performance culture
- Team-oriented -- cooperative and collaborative
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
Typical end time:
- 9PM
Typical start time:
- 9AM
Work Remotely
- No
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
All employees and guests are required to wear a mask, common surfaces are sanitized regularly, social distancing enforced.
Experience:
- Customer Service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Apply for this job with Kolas
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.