We know of 9 jobs at Kolas as of April 2024, including roles such as Cannabis Dispensary Team Member, Call Center Agent, Cultivation Janitor, and Cannabis Delivery Dispatcher.
More than 30+ days
Call Center Agents Wanted!
Premier Cannabis Company seeks experienced phone agents to join their Sales/Customer Service team at their fast-growing Call Center.
This is a part-time position, 20-25 hours/week. Specifically looking to fill closing shifts! (4pm-9pm).
POSITION SUMMARY:
Our Call Center Agents are a perfect combination of intrepid salespeople and excellent customer service representatives.
REQUIRED EXPERIENCE, EDUCATION, AND SKILLS:
- Must be 21 years of age at the time of application.
- Minimum two years of Customer Service experience required.
- Minimum two years of Sales experience required.
- Call Center experience highly preferred.
- Extensive Cannabis Industry knowledge preferred.
- Friendly demeanor and professional phone etiquette is a must.
- Excellent communication skills and attention to detail.
- Effective time management skills and ability to multitask.
- Ability to adapt in a fast-changing environment.
JOB DUTIES:
- Provides superior customer service.
- Responds to all customer requests, concerns, complaints, and suggestions. Escalates issues to supervisor when necessary.
- Gives product recommendations to customers as needed.
- Takes phone orders and correctly inputs them into our POS system.
- Communicates with supervisors to ensure accurate information is communicated to customers regarding promotions, goals, issues, etc.
- Attains daily, weekly, and monthly goals set by supervisor.
- Perform other duties as assigned
Interviews will be conducted via Indeed video conference platform; however, this is NOT a remote position. There are no exceptions.
Benefit Conditions:
- Only full-time employees eligible
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Outcome-oriented -- results-focused with strong performance culture
- Team-oriented -- cooperative and collaborative
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
Typical end time:
- 9PM
Typical start time:
- 9AM
Work Remotely
- No
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
All employees and guests are required to wear a mask, common surfaces are sanitized regularly, social distancing enforced.
Experience:
- Customer Service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Apply for this job with Kolas
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Core Job Description: Premier cannabis brand, Kolas is seeking a commercial Custodian / Janitor to join our dynamic and diverse team. You will have the responsibility of keeping our facilities clean, maintained, and organized, while overseeing minor building maintenance as needed. Successful candidates will be enthusiastic, trustworthy, and demonstrate a strong work ethic. You take pride in your work, are a punctual and reliable team member. Core Job Responsibilities: 50.00% - Responsibilities:
- Keep buildings in clean and orderly condition * Perform heavy cleaning duties including cleaning floors
- Perform routine maintenance tasks
- Organize custodial closets and spaces
- Keep inventory of cleaning supplies
- Maintain working condition of cleaning equipment
Duties:
- Sweeping, vacuuming, and floor cleaning
- Remove any trash or debris from all areas
- Clean entry areas
- Monitor exterior of buildings for trash
- Empty and wipe down trash cans and replace bags if needed
- Cleaning of all doors, hardware, fixtures, and some windows
- Clean office spaces and office equipment
- Clean kitchen areas daily
- Clean all bathroom areas and replenish bathroom supplies
- Keep hallways and corridors swept and clean
- General maintenance, plumbing and electrical experience helpful
Working Environment: Requires physical fitness and health necessary to perform asks required for cannabis trimming Able to perform physical tasks that are repetitive while standing for extended periods of time, ability to work in varying temperatures tight spaces Have no severe allergies or sensitivities to cannabis plants Noise level and working environment can be loud Skills, Experience and Education: Qualifications - Qualifications:
- Previous experience in cleaning, maintenance, or other related fields
- Ability to handle physical workload
- Strong attention to detail
- Strong organizational skills Compliance and Considerations: - Requires health necessary to perform manual labor tasks required for the proper management of custodial duties- You are able to stand, sit, kneel, reach, and lift supplies, equipment up to 50 lbs. for extended periods- Ability to work in a warehouse environment with varying temperatures Additional Information: * Must be at least 21 years old
- Ability to work in a warehouse environment with varying temperatures * Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
COVID-19 considerations:
All employees are required to wear a mask.
Ability to commute/relocate:
- Sacramento, CA 95828: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Custodians: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: One location
Apply for this job with Kolas
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
High school or equivalent (Preferred)
Dispatching: 2 years (Preferred)
Job Summary:
Provide front-line support for drivers who need assistance out of the field. Log operational issues and suggest and implement process improvements. Package orders accurately and efficiently. Provide exceptional customers service by phone, text and during and in-person interactions. Develop and maintain rapport with our customers, partners and staff. Manage dispatch phone to answer questions and track orders, using a POS system to manage delivery orders, check inventory, light cleaning of shop and work space. Other duties as assigned.Supervisory Responsibilities: This job has no supervisory duties.Duties/Responsibilities:
- Set-up and Process customers orders using POS and Routing applications, including but not limited to Klicktrack, OnFleet, and WeedMaps.
- Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
- Relaying information such as orders or other messages to and from work crews, supervisors or emergency personnel
- Provide front-line support for drivers who need assistance out of the field.
- Speaking with supervisors to resolve problems
- Preparing daily work such as schedules
- Log operational issues and suggest and implement process improvements.
- Maintain a positive work environment conducive to trust and respect.
- Maintain the strictest confidentiality in compliance with HIPPA guidelines.
- Package orders accurately and efficiently, ensure accuracy of order prior to being handed over to Driver
- Process credit cards for Delivery purchases prior to being sent out
- Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service
- Handling cash returned by drivers and keep accurate records
- Inspecting returned vehicles for cleanliness, wear and tear, record mileage, and maintain vehicle inventory
- Understanding and using the required software, reports, tools, and metrics.
- Researches and maintains an understanding of recent laws and regulations for both recreational and medical customers as it pertains to the Cannabis industry.
- Participates in the everyday cleaning procedures when not attending to a customer, maintaining a clean and tidy workspace at all times.
- Maintains positive relationships and interactions with fellow co-workers, vendors, customers, and anyone whom comes into the store for any other purpose.
- Regular, predictable attendance is required.
- Must be available to work minimum of 20 hours per week. Schedules are subject to change based on needs of the business.
- Ability to get along and work effectively with others.
Education and Experience:
- High school diploma or general education degree (GED); or one year related experience and/or training; or equivalent combination of education and experience.
- 2-5 years of experience working in the industry and knowledge of the varying medical benefits of different cannabinoids within Cannabis.
Requirements & Abilities:
- Bend, lift, open, and move product up to 25 pounds as needed. Frequent standing & sitting required.
- It is a requirement of ours that all candidates must have a valid CA Driver License and insurance policy.
- Background and proven experience in dispatch
- Available to work varied hours/days, including late nights, weekends, holidays
- The ability to make rapid decisions in a high-pressure environment.
- Excellent communication, social and organization skills.
- Incredible ability to multi-task.
- A can-do, optimist attitude
- Ability to communicate clearly, honestly and effectively with customers and staff in all situations.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Dispatching: 2 years (Preferred)
- working in the Cannabis industry: 2 years (Preferred)
Work Location:
- One location
Work Remotely:
- No
Apply for this job with Kolas
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Bachelor's (Preferred)
Job Summary:
The Director of Delivery supports the implementation of the strategic goals and objectives for the delivery service and manages the growth and expansion of business development. The Director of Delivery will be responsible for growing the delivery business through envisioning future growth opportunities, managing operations and analyzing data.Duties/Responsibilities:
- Leading, coaching and supporting dispatch and delivery teams
- Work with Executive Leadership to make decisions for operational activities and execute strategic planning and goals for the business.
- Continually focuses on achieving market base profitability through effective management of all fleet and maintenance activities within the assigned area, including cost control, employee development, and high training and safety standards.
- Develops operational plans which incorporate strategic goals and objectives established by Leadership.
- Evaluate overall contract performance by gathering, analyzing, and interpreting financial data and work to maximize revenue and reduce costs.
- Advise on areas for optimization as it pertains to delivery retail operations and growth
- Enhance and improve systems and processes to support business needs, and drive efficiencies.
- Provide guidance relative to business markets, strategies and growth opportunities
- Support Target growth and revenue targets
- Maintain and report on multiple key performance indicators related to safety, customer service, and productivity.
- Manage day to day operations and delegate responsibility to delivery staff as needed
- Complete daily/weekly/monthly logs and reports while managing team reporting
- Ensures safe and reliable vehicles are available to meet operational requirements.
- Manage staff, including interviewing, hiring, on-boarding, conducting performance evaluations, training and education
- Monitor hours worked, overtime, and ensure accurate submission of payroll.
- Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.
- Investigate, report, and act on safety or customer service issues
- Work alongside compliance officer to ensure compliance in inventory management, cash management, reporting, and regulatory protocols
- Ensure compliance with Kolas Delivery policies and procedures as well as revise and evaluate frequently the efficiency of business procedures according to organizational objectives and apply improvements.
- Researches and maintains an understanding of recent laws and regulations for both recreational and medicinal customers/patients as it pertains to the Cannabis industry; ensure staff is following all Cannabis regulations and safety standards
- Maintain facility, including scheduling any necessary repairs with Maintenance Department
- Manage Onfleet navigation system to assign deliveries to drivers and optimize routes
- Help determine what is needed for Kolas Delivery growth in the long/short term
- Model integrity for all Managers and Staff
- Be available via cell phone at all times in case of emergency, including weekends
Required Skills/Abilities:
- Excellent organizational skills, with a keen attention to detail, and the flexibility to work with various aspects of a business.
- Ability to coordinate, plan, manage and oversee many aspects of a company for optimum productivity.
- Ability to delegate tasks and implement changes appropriately and effectively.
- Strong computer skills and knowledge of a range of business software programs.
Education and Experience:
- Bachelor's Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience.
- Minimum of 5 years of relevant work experience
Physical Requirements:
- Must be able to lift up to 25 pounds at times.
- Must be able to regularly travel throughout region.
Job Type: Full-time
Pay: From $125,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
Education:
- Bachelor's (Preferred)
Experience:
- relevant work: 4 years (Preferred)
Work Location:
- Multiple locations
Work Remotely:
- No
Apply for this job with Kolas
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$14 - $15 an hour
Job Type
Full-time
Part-time
Number of hires for this role
10+
Qualifications
High school or equivalent (Preferred)
Customer Service: 1 year (Preferred)
Full Job Description
Seeking highly-skilled customer service reps - if you've been directly helping customers for at least 3 years, we'd like to meet with you. Elevate your cannabis career by joining Sacramento's largest retail chain - Kolas - for various in-store positions. We hand-select candidates to participate in an in-depth 3-day interactive training series before employment.
Our six stores are open 365 days per year from 7am-9pm. An open work schedule is a plus (some evenings and weekends) but availability to work at any location is a must: part-time 20-25 hours/week @ $14/hour. And did we mention customer service?
Resume and e-mail address required.
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Weekends
Supplemental Pay:
- Tips
COVID-19 considerations:We sanitize our stores multiple times throughout the day. All employees and customers are required to wear face masks. We practice social distancing inside and outside the stores. We utilize plastic protective barriers at our cashier stations.
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location:
- One location
Company's website:
- www.kolas.com
Company's Facebook page:
- #kolas and kolas experience
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Plastic shield at work stations
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Kolas
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Call Center Representatives Wanted!
Premier Cannabis Company seeks experienced phone agents to join the team at their fast-growing Call Center/Customer Service Department.
Interviews will be conducted via Zoom, however, this is NOT a remote position. There are no exceptions.
POSITION SUMMARY:
Call Center Agents provide excellent customer service by answering questions, providing information, and taking phone orders in a pleasant, professional manner.
JOB DUTIES:
· Provides superior customer service.
· Responds to all customer requests, concerns, complaints, and suggestions. Escalates issues to supervisor when necessary.
· Gives product recommendations to customers as needed.
· Takes phone orders and correctly inputs them into our POS system.
· Communicates with supervisors to ensure accurate information is communicated to customers regarding promotions, goals, issues, etc.
· Attains daily, weekly, and monthly goals set by supervisor.
REQUIRED EXPERIENCE, EDUCATION, AND SKILLS:
· Must be 21 years of age at the time of application.
· Minimum one year of Customer Service experience required.
· Call Center experience highly preferred.
· Extensive Cannabis Industry knowledge preferred.
· Friendly demeanor and professional phone etiquette a must.
· Excellent communication skills and attention to detail.
· Effective time management skills and ability to multitask.
· Ability to adapt in a fast-changing environment.
Job Type: Part-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Weekends
Experience:
- Customer Service: 1 year (Preferred)
Shift Availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location:
- One location
Typical start time:
- 9AM
Typical end time:
- 9PM
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Outcome-oriented -- results-focused with strong performance culture
- Team-oriented -- cooperative and collaborative
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Plastic shield at work stations
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Kolas
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Seeking highly-skilled customer service reps - if you've been directly helping customers for at least 3 years, we'd like to meet with you. Elevate your cannabis career by joining Sacramento's largest retail chain - Kolas - for various in-store positions. We hand-select candidates to participate in an in-depth 3-day interactive training series before employment.
Our six stores are open 365 days per year from 7am-9pm. An open work schedule is a plus (some evenings and weekends) but availability to work at any location is a must: part-time 20-25 hours/week @ $13/hour. And did we mention customer service?
Resume and e-mail address required.
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Schedule:
- Monday to Friday
- Weekends
Supplemental Pay:
- Tips
COVID-19 considerations:We sanitize our stores multiple times throughout the day. All employees and customers are required to wear face masks. We practice social distancing inside and outside the stores. We utilize plastic protective barriers at our cashier stations.
Experience:
- customer service: 3 years (Preferred)
Work Location:
- One location
This Company Describes Its Culture as:
- Outcome-oriented -- results-focused with strong performance culture
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Company's website:
- www.kolas.com
Company's Facebook page:
- #kolas and kolas experience
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
Apply for this job with Kolas
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Seeking highly-skilled customer service reps - if you've been directly helping customers for at least 3 years, we'd like to meet with you. Elevate your cannabis career by joining Sacramento's largest retail chain - Kolas - for various in-store positions. We hand-select candidates to participate in an in-depth 3-day interactive training series before employment.
Our six stores are open 365 days per year from 7am-9pm. An open work schedule is a plus (some evenings and weekends) but availability to work at any location is a must: part-time 20-25 hours/week @ $13/hour. And did we mention customer service?
Resume and e-mail address required.
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Schedule:
- Weekends
Supplemental Pay:
- Tips
COVID-19 considerations:We sanitize our stores multiple times throughout the day. All employees and customers are required to wear face masks. We practice social distancing inside and outside the stores. We utilize plastic protective barriers at our cashier stations.
Experience:
- customer service: 3 years (Required)
Work Location:
- One location
This Company Describes Its Culture as:
- Outcome-oriented -- results-focused with strong performance culture
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Company's website:
- www.kolas.com
Company's Facebook page:
- #kolas and kolas experience
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
Apply for this job with Kolas
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Seeking highly-skilled customer service reps - if you've served in restaurants and hospitality industries for at least 3 years - we'd like to meet with you. Elevate your cannabis career by joining Sacramento's largest retail chain - Kolas. We hand-select candidates to participate in an in-depth 4-day interactive training series before employment.
Our six stores are open 365 days per year from 7am-9pm. An open work schedule is a plus (some evenings and weekends) but availability to work at any location is a must: part-time 20-25 hours/week @ $13/hour. And did we mention customer service?
Resume and e-mail address required.
Job Type: Part-time
Salary: $13.00 to $14.00 /hour
Experience:
- customer service: 3 years (Required)
Additional Compensation:
- Tips
- Store Discounts
Work Location:
- One location
Benefits:
- None
Pay frequency:
- Every other week
Work includes:
- Weekends
Paid Training:
- Yes
Management:
- Store Manager
Shifts announced:
- Weekly
This Company Describes Its Culture as:
- Outcome-oriented -- results-focused with strong performance culture
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
This Job Is:
- Open to applicants who do not have a college diploma
- A job for which people with disabilities are encouraged to apply
Schedule:
- Weekends required
Company's website:
- www.kolas.com
Company's Facebook page:
- #kolas
Work Remotely:
- No
Apply for this job with Kolas
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.