Cannabis Team Lead Cannabis Industry Jobs

• Purpose and Scope


• Team Leads are responsible for ensuring each patient has an outstanding experience during his/her visit to Organic Remedies. Team Leads are in a supervisory role charged with ensuring Receptionists and Patient Care Consultants are completing all assigned tasks in a timely manner. By providing a superior level of service, Team Leads set the example and ensure patients are greeted with a smile and provided an exceptional level of service. Team Leads must be empathetic and understanding of patient's condition. In addition, Team Leads will answer phones, utilize multiple software platforms to collect patient data, receive orders and process sales


• Organizational Relationship


• The Team Lead reports to Dispensary Manager. Depending on the scheduled shift one or more management level staff will be available to offer advice and answer questions. Performance reviews will be written and administered by the Dispensary Manager.


• Essential Responsibilities and Duties


• Provide patients with an outstanding experience during their visit.


• Provide direction and coaching to Receptionists and Patient Care Consultants to ensure an outstanding patient experience for all patients.


• Provide hands on training for all Patient Care Consultants.


• Act as the employee communication lead for their location and other locations as needed.


• Develop and communicate best practices related to improving current procedures and service.


• Coordinate with Dispensary Manager when needed for service or process improvements-Address and deliver verbal coaching for inappropriate / incorrect employee behavior or lack of procedures being followed.


• Partner with Dispensary Manager to address inappropriate/ incorrect employee behavior if verbal coaching fails to correct situation.


• Answer phones and provide basic information to patients.


• Assist patients in choosing products from the menu based on medical needs and personal preferences.


• Ensure compliance with all product restrictions based on patient certification.


• Retrieve requested products from vault and enter into MJ Freeway seed to sale tracking system.


• Accept payment for products from patients and complete sale in MJ Freeway seed to sale tracking system.


• Label all products with MJ Freeway generated product labels.


• Print out receipt for purchase and give to patient along with patient safety insert.


• Assist with basic cleaning and housekeeping responsibilities.


• Assist with receipt of inventory orders from grower processors.


• Assist with end of day inventory counts and reconciliation.


• Responsible for end of day cash balancing and financial reporting.


• Follow all DHSS Medical Marijuana regulations.


• Other duties / responsibilities as assigned by management.


• Qualification Requirements: -To perform this job successfully, the employee must be able to perform each essential responsibility and duty satisfactorily.


• Minimum age of 18 years old.


• Ability to pass a drug test.


• Ability to pass a state and federal criminal background check. Education/ Experience:


• High school diploma or general education degree (GED), plus one-year experience in retail or healthcare or hospitality/ service industry. One year of supervisory experience preferred.


• Language Skills:


• Ability to read and interpret documents such as standard operating procedures, employee handbook and other company documents.


• Ability to read, write and speak English fluently.


• Ability to alphabetize documents.


• Math Skills: -Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.


• Reasoning Ability:


• Ability to apply common sense understanding to carry out instruction furnished in written, oral or diagram form.


• Other Skills, Abilities and/or Training:


• Committed to providing customer service that makes both internal and external customers feel welcome, important, and appreciated.-Ability to preserve confidentiality of information.


• Ability and willingness to move with purpose and a strong sense of urgency.


• Ability to work weekends on a regular basis.


• Ability to work extended days on an occasional basis.


• Ability to work daytime or evening hours.


• Accuracy and attention to detail.


• Ability to organize and prioritize a variety of tasks/ projects.


• Familiarity with industry/ technical terms and processes.


• Ability to work within strict time frames and resolute deadlines.


• Proficiency with the Microsoft Office Suite.


• Physical Demands:


• The physical demands described below are representative of those that must be met to successfully perform the essential responsibilities and duties of this job.


• Regularly required to do the following activities


• Stand dynamically for long periods without a break


• Perform continuous operation of a personal computer for four hours or longer


• Use hands to finger, handle, and/or feel; the ability to type, pick, pinch with fingers, seize, hold, grasp or turn with hands and perceive attributes of objects and materials such as size, shape, temperature, or texture, by touching with fingertips


• Maintain balance while walking, standing, or crouching


• Twist upper torso.


• Reach up and out with hands and arms.


• Lift up to 10 to 20 pounds and carry a distance of 100 feet.

Organic Remedies is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Apply for this job with Organic Remedies

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

• Purpose and Scope


• Team Leads are responsible for ensuring each patient has an outstanding experience during his/her visit to Organic Remedies. Team Leads are in a supervisory role charged with ensuring Receptionists and Patient Care Consultants are completing all assigned tasks in a timely manner. By providing a superior level of service, Team Leads set the example and ensure patients are greeted with a smile and provided an exceptional level of service. Team Leads must be empathetic and understanding of patient's condition. In addition, Team Leads will answer phones, utilize multiple software platforms to collect patient data, receive orders and process sales


• Organizational Relationship


• The Team Lead reports to Dispensary Manager. Depending on the scheduled shift one or more management level staff will be available to offer advice and answer questions. Performance reviews will be written and administered by the Dispensary Manager.


• Essential Responsibilities and Duties


• Provide patients with an outstanding experience during their visit.


• Provide direction and coaching to Receptionists and Patient Care Consultants to ensure an outstanding patient experience for all patients.


• Provide hands on training for all Patient Care Consultants.


• Act as the employee communication lead for their location and other locations as needed.


• Develop and communicate best practices related to improving current procedures and service.


• Coordinate with Dispensary Manager when needed for service or process improvements-Address and deliver verbal coaching for inappropriate / incorrect employee behavior or lack of procedures being followed.


• Partner with Dispensary Manager to address inappropriate/ incorrect employee behavior if verbal coaching fails to correct situation.


• Answer phones and provide basic information to patients.


• Assist patients in choosing products from the menu based on medical needs and personal preferences.


• Ensure compliance with all product restrictions based on patient certification.


• Retrieve requested products from vault and enter into MJ Freeway seed to sale tracking system.


• Accept payment for products from patients and complete sale in MJ Freeway seed to sale tracking system.


• Label all products with MJ Freeway generated product labels.


• Print out receipt for purchase and give to patient along with patient safety insert.


• Assist with basic cleaning and housekeeping responsibilities.


• Assist with receipt of inventory orders from grower processors.


• Assist with end of day inventory counts and reconciliation.


• Responsible for end of day cash balancing and financial reporting.


• Follow all DHSS Medical Marijuana regulations.


• Other duties / responsibilities as assigned by management.


• Qualification Requirements: -To perform this job successfully, the employee must be able to perform each essential responsibility and duty satisfactorily.


• Minimum age of 18 years old.


• Ability to pass a drug test.


• Ability to pass a state and federal criminal background check. Education/ Experience:


• High school diploma or general education degree (GED), plus one-year experience in retail or healthcare or hospitality/ service industry. One year of supervisory experience preferred.


• Language Skills:


• Ability to read and interpret documents such as standard operating procedures, employee handbook and other company documents.


• Ability to read, write and speak English fluently.


• Ability to alphabetize documents.


• Math Skills: -Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.


• Reasoning Ability:


• Ability to apply common sense understanding to carry out instruction furnished in written, oral or diagram form.


• Other Skills, Abilities and/or Training:


• Committed to providing customer service that makes both internal and external customers feel welcome, important, and appreciated.-Ability to preserve confidentiality of information.


• Ability and willingness to move with purpose and a strong sense of urgency.


• Ability to work weekends on a regular basis.


• Ability to work extended days on an occasional basis.


• Ability to work daytime or evening hours.


• Accuracy and attention to detail.


• Ability to organize and prioritize a variety of tasks/ projects.


• Familiarity with industry/ technical terms and processes.


• Ability to work within strict time frames and resolute deadlines.


• Proficiency with the Microsoft Office Suite.


• Physical Demands:


• The physical demands described below are representative of those that must be met to successfully perform the essential responsibilities and duties of this job.


• Regularly required to do the following activities


• Stand dynamically for long periods without a break


• Perform continuous operation of a personal computer for four hours or longer


• Use hands to finger, handle, and/or feel; the ability to type, pick, pinch with fingers, seize, hold, grasp or turn with hands and perceive attributes of objects and materials such as size, shape, temperature, or texture, by touching with fingertips


• Maintain balance while walking, standing, or crouching


• Twist upper torso.


• Reach up and out with hands and arms.


• Lift up to 10 to 20 pounds and carry a distance of 100 feet.

Apply for this job with Organic Remedies

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.