Cannabis Patient Registry Coordinator Jobs

Job Details

Working Title: Patient Registry Coordinator
Job Class: Health Program Representative Intermediate
Agency: Health Department

• Who May Apply: Open to all qualified job seekers. Bidders will be considered through midnight on 01/24/2023


• Date Posted: 01/18/2023


• Closing Date: 01/31/2023


• Hiring Agency/Seniority Unit: Health Department / Health-MAPE


• Division/Unit: Office of Medical Cannabis (OMC) Division / Operations Unit Staff


• Work Shift/Work Hours: Day Shift / 8:00am - 4:30pm


• Days of Work: Monday - Friday


• Travel Required: less than 25% of the time


• Salary Range: $22.94 - $33.30 / hourly; $47,898 - $69,530 / annually


• Classified Status: Classified


• Bargaining Unit/Union: 214 - MN Association of Professional Employment/MAPE


• FLSA Status: Nonexempt


• Telework Eligible: Yes


• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Job Summary

The Office of Medical Cannabis (OMC) is seeking a Patient Registry Coordinator to organize and execute the administrative activities of the patient registry, and provide day to day operational support to the registry and program participants. Position responsibilities include, but are not limited to:

• Ensure medical cannabis products and entered correctly and manufacturer employees are given proper access to the registry.


• Manage regression testing for new information technology releases for the medical cannabis Patient Registry; conduct thorough testing and identify, document and report technical release issues to MN.IT staff.


• Interpret and apply Minnesota Rules governing medical cannabis to administer the Patient Registry program so that patients, health care practitioners (HCP), parents/legal guardians/spouses (PLG/S), and caregivers (CG) receive information and guidance to assist them in the Registry process.


• Serve as a lead worker to call center staff; develop training materials, provide ongoing training, respond to inquiries, and perform high level registry functions upon request.


• Maintain registry and call center data for internal and external weekly reporting, as well as preparing certain data for presentation in response to request from media, legislature, and the general public.

This is a telework position that may require in-person meetings in the downtown St. Paul location.

Qualifications
Minimum Qualifications

Resumes must explicitly reflect qualifications to be considered:

One (1) year of experience working in a registry database containing private health information on individuals and medication

Two (2) years of experience of working in a high-volume government or health care call center

Experience processing health care related enrollment applications

Experience with IT regression testing; identifying and articulating issues, documenting results, and overseeing the release of the changes

Experience developing and delivering training for call center agents

Experience serving as a lead worker

Preferred Qualifications

Experience working for a cannabis regulatory agency or similar

Experience collaborating with internal and external partners on large-scale database projects

Experience doing audits of Health Care Provider licensing to ensure they are in good standing with their respective licensing board

Experience organizing and analyzing data to compile concise reports

Additional Requirements

This position requires the successful completion of a background check.

Application Details
How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email [email protected]. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, contact Courtney Sutliff at [email protected] or 651-201-5684.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Courtney Sutliff at [email protected].

About Health Department

Come work for one of the best public health systems in the nation and you will contribute to our mission to protect, maintain and improve the health of all Minnesotans. We are working hard to achieve our vision for health equity in Minnesota, where all communities are thriving and all people have what they need to be healthy.

Why Work for Us
Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 11 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] and indicate what assistance is needed.

Apply for this job with State of Minnesota

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Job Description

Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements (listed below) will be placed on the eligible list.
The Iowa Department of Public Health (IDPH) and Department of Human Services (DHS) merged on July 1, 2022, to form one agency, The Iowa Department of Health and Human Services (HHS).
Under the direction of the Chief of the Bureau of Medical Cannabidiol (BMC) and with functional oversight from the BMC Program Manager, serves as a Patient Registry Coordinator by reviewing patient and caregiver applications; making independent decisions on whether to approve applications based upon program policies and procedures; following up with applicants on incomplete applications; accepting payments and documents from applicants; maintaining applicant files; drafting correspondence to applicants and registrants regarding applications and renewals; responding to calls and inquiries by applicants, registrants, and medical practitioners; assisting the OMC Compliance Analyst with developing and reviewing system analytics, program performance measures, and dashboards; providing input to IT vendors and BMC staff on system upgrades and improvements; working with office staff on approving and issuing registration cards; interacting with Bureau of Finance, e-Payment vendor, e-Signature vendor, and the Office of the CIO (OCIO) on applicant payments; assisting in product recalls; and compiling statistical information on applicants and renewals.
Provides assistance to the BMC Program Manager and Bureau Chief by performing administrative duties, including receiving and reviewing mail; corresponding with licensees, Medical Cannabidiol Board members, and other program stakeholders; screening callers and visitors on issues related to licensing, legal aspects of medical cannabis, and program operations; preparing correspondence and licenses at the request of BMC program staff; compiling statistical or narrative information for BMC program staff; reviewing policies and procedures related to the patient registry; assisting in procurement and provision of office supplies and equipment; and assisting with budgetary maintenance and projections.
Participates in and is an active member of special work groups and teams within the bureau, division, and department focused on quality and performance improvement, staff recognition, and team building. Attends meetings and training with bureau and department staff, and federal or state agencies, as requested. Other duties as assigned, including assignments made in emergency or disasters as mutually agreed upon by the employee and employer.
Applicant must pass a background check prior to employment.

Selectives

535 Public Health
6 months’ experience, 12 semester hours, or a combination of both related to improving, maintaining, and protecting the general condition of health within society, either on a personal, institutional, organizational, or community basis. Experience may be gained from direct provision of health care or from other ancillary programs and support mechanisms such as government public health departments.

Minimum Qualification Requirements

Experience equal to three years of full-time clerical or closely related work;

OR
an equivalent combination of education and experience, substituting graduation from high school, G.E.D. equivalency or satisfactory completion of a recognized correspondence or formal job-related training course at the high school or equivalent level such as that offered by WIN, OEO, CEP, CIVEC or similar programs, for one year only of the required experience;
OR
an equivalent combination of education and experience, substituting nine months or thirty semester hours coursework in an accredited business school, college or university for each year of the required experience;
OR
certification from the State of Iowa Administrative Assistant Certificate Program will substitute for six months of the required experience;
OR
employees with current continuous experience in the state executive branch that includes the equivalent of eighteen months of full time experience as a resident treatment worker or Clerk–Advanced.
For additional information, please click on this link to view the job description. (Download PDF reader)

Join Us!
Whether it's caring for those in need, making highways safer, or improving agriculture production, the work that we do matters to the people of Iowa.

We take our responsibilities and the public trust very seriously. We are committed to delivering the services that matter most to the people of Iowa. If you have the skills, the commitment and the desire to make a difference, then we invite you to explore the career opportunities available with the State of Iowa.

Career Choices
State government is one of the largest employers in Iowa, and also one of the most diverse. From state trooper to nurse to engineer, the state offers a wide variety of career opportunities.

Benefits
The state offers paid vacation, sick time and holidays, a defined benefit retirement plan, health, dental, vision, and long-term disability insurance along with flexible spending accounts. For more information, please visit the executive branch employee benefits website.
The State of Iowa is committed to providing an outstanding employment experience. Check out this Benefits Beyond the Paycheck brochure (Download PDF reader).

Apply for this job with State of Iowa Talent Gateway

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job Description

Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements (listed below) will be placed on the eligible list.
Under the direction of the Chief of the Bureau of Medical Cannabidiol (BMC) and with functional oversight from the BMC Program Manager, serves as a Patient Registry Coordinator by reviewing patient and caregiver applications; making independent decisions on whether to approve applications based upon program policies and procedures; following up with applicants on incomplete applications; accepting payments and documents from applicants; maintaining applicant files; drafting correspondence to applicants and registrants regarding applications and renewals; responding to calls and inquiries by applicants, registrants, and medical practitioners; assisting the OMC Compliance Analyst with developing and reviewing system analytics, program performance measures, and dashboards; providing input to IT vendors and BMC staff on system upgrades and improvements; working with office staff on approving and issuing registration cards; interacting with Bureau of Finance, e-Payment vendor, e-Signature vendor, and the Office of the CIO (OCIO) on applicant payments; assisting in product recalls; and compiling statistical information on applicants and renewals.
Provides assistance to the BMC Program Manager and Bureau Chief by performing administrative duties, including receiving and reviewing mail; corresponding with licensees, Medical Cannabidiol Board members, and other program stakeholders; screening callers and visitors on issues related to licensing, legal aspects of medical cannabis, and program operations; preparing correspondence and licenses at the request of BMC program staff; compiling statistical or narrative information for BMC program staff; reviewing policies and procedures related to the patient registry; assisting in procurement and provision of office supplies and equipment; and assisting with budgetary maintenance and projections.
Participates in and is an active member of special work groups and teams within the bureau, division, and department focused on quality and performance improvement, staff recognition, and team building. Attends meetings and training with bureau and department staff, and federal or state agencies, as requested. Other duties as assigned, including assignments made in emergency or disasters as mutually agreed upon by the employee and employer.
Applicant must pass a background check prior to employment.

Selectives

535 Public Health
6 months’ experience, 12 semester hours, or a combination of both related to improving, maintaining, and protecting the general condition of health within society, either on a personal, institutional, organizational, or community basis. Experience may be gained from direct provision of health care or from other ancillary programs and support mechanisms such as government public health departments.

Minimum Qualification Requirements

Experience equal to three years of full-time clerical or closely related work;

OR
an equivalent combination of education and experience, substituting graduation from high school, G.E.D. equivalency or satisfactory completion of a recognized correspondence or formal job-related training course at the high school or equivalent level such as that offered by WIN, OEO, CEP, CIVEC or similar programs, for one year only of the required experience;
OR
an equivalent combination of education and experience, substituting nine months or thirty semester hours coursework in an accredited business school, college or university for each year of the required experience;
OR
certification from the State of Iowa Administrative Assistant Certificate Program will substitute for six months of the required experience;
OR
employees with current continuous experience in the state executive branch that includes the equivalent of eighteen months of full time experience as a resident treatment worker or Clerk–Advanced.
For additional information, please click on this link to view the job description. (Download PDF reader)

Join Us!
Whether it's caring for those in need, making highways safer, or improving agriculture production, the work that we do matters to the people of Iowa.

We take our responsibilities and the public trust very seriously. We are committed to delivering the services that matter most to the people of Iowa. If you have the skills, the commitment and the desire to make a difference, then we invite you to explore the career opportunities available with the State of Iowa.

Career Choices
State government is one of the largest employers in Iowa, and also one of the most diverse. From state trooper to nurse to engineer, the state offers a wide variety of career opportunities.

Benefits
The state offers paid vacation, sick time and holidays, a defined benefit retirement plan, health, dental, vision, and long-term disability insurance along with flexible spending accounts. For more information, please visit the executive branch employee benefits website.
The State of Iowa is committed to providing an outstanding employment experience. Check out this Benefits Beyond the Paycheck brochure (Download PDF reader).

Apply for this job with State of Iowa Talent Gateway

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.