Cannabis Medical Dispensary Receptionist Jobs

Busy local medical cannabis dispensary is looking for individuals to join our exceptional SweetBuds team here in Frederick, MD.

Candidates MUST have medical product and industry knowledge.

In your application, please express your interest in the industry, especially if you do not have any experience. If you do not answer the pre-employment questions your application will NOT be considered, no exceptions.

Responsibilities include (but not limited to):

• Must be 21 or older to legally work in a dispensary
• Excellent communication skills and a passion for helping people
• Accurately use and maintain the Point Of Sale (POS) system
• Must be able to pass a criminal background check
• Must be able to pass a drug test
• Have a team player mindset
• Maintain a professional attitude at all times
• Ability to work well with different types of people, including customers and staff
• Ensure the sales floor is properly stocked and the presence of the dispensary is well maintained
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures
• Maintain product knowledge
• Exceptional cash handling skills
• Attention to detail
• Verifying proper paperwork, documentation and ID for customers
• Other duties as assigned by the Management Team
• Must be able to work weekends, mandatory.

Preferred Requirements & Qualifications:

• High School Diploma
• Strong Interpersonal Skills
• Strong Technical abilities
• Basic computer and inventory tracking experience preferred
• Knowledgeable about Medical Cannabis required

Other:

• Must be 21 years of age or over
• Available to work all shifts: including nights, weekends, and holidays.
• Possess the ability to successfully obtain an Agent Registration Card.
• Must be legally eligible to work in the United States.
• Previous dispensary experience & a passion for the industry is a plus.

We offer a difference experience here at SweetBuds and are looking to grow our team of dispensary agents and receptionists. Medical cannabis knowledge is required since you are making patient medication recommendations. We do offer an employee discount.

Job Types: Full-time, Part-time

Pay: $15.00 per hour plus tips bi-weekly

In your application, please express your interest in the industry, especially if you do not have any experience. If you do not answer the pre-employment questions your application will NOT be considered.

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Holidays
• Weekend availability

Supplemental Pay:

• Tips

Application Question(s):

• Are you able to satisfy the 21 and older requirement as set forth by the State?
• Are you available on weekends? They are mandatory.
• What makes you driven to enter the cannabis industry?

Work Location: One location

Apply for this job with Sweet Buds Dispensary

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job detailsJob TypeFull-timeNumber of hires for this role1Qualifications

• • High school or equivalent (Preferred)

  • Customer Service: 3 years (Preferred)

Full Job Description

Dispensary Receptionist Job Description

Reports to: Dispensary Manager

Job Summary

The receptionist role is an integral in creating a warm and welcoming environment upon entering the dispensary, maintaining a steady flow of patients, directing phone calls and adhering to state compliance. The receptionist greets and registers patients, caregivers (collectively referred to as "Patients") and visitors. They will verify patient documentation and qualified registered patient status and register visitors in accordance with regulatory requirements and Trilogy Wellness policies and procedures.

Responsibilities

The Receptionist is the point of contact for the dispensary’s patients, visitors, and vendors. In order to perform efficiently and effectively, the receptionist will need to excel in the following responsibilities:

• Ensure patients expectations are exceeded by directing and communicating patient needs effectively and efficiently
• Maximize patient flow, by organizing, tracking and communicating with other associates and patients to maintain an efficient office
• Input medical records and maintain patient files
• Maintain strict compliance with all Company policies and applicable laws; Maintain records according to State law and company policy
• Obtain and verify documents to ensure eligibility for dispensary services
• Maintain cleanliness and organized appearance of front desk at all times.
• Respond to voicemails and emails
• Discuss the benefits of CBD to both patients and non-patients in the lobby
• Handle incoming phone calls and curbside orders

Qualifications

Education

• High School Diploma or equivalent

Work Experience Required

• At least 2 years of experience in a relevant customer/patient service setting

Required Knowledge

• Knowledge of computer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems)
• Knowledge of principles and processes for providing superb customer service
• Knowledge of mathematics necessary for inventory and cash management
• Thorough understanding of how to achieve results in a highly compliant environment
• Demonstrated success in a retail, office environment addressing a broad spectrum of customer requirements and preferences.
• Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends.
• Familiarity with history and varieties of medical cannabis preferred but not required

Skills and Abilities

• Flexibility
• Strong oral and written communication skills
• Proficient computer skills
• Ability to work independently and as a member of a team
• Ability to effectively plan and prioritize with focus and attention to detail
• Ability to remain calm in periods of high stress
• Outstanding phone, email, and in-person customer service skills/etiquette
• Ability to communicate clearly and calmly in a positive and didactic manner
• Skilled in performing job duties in a fast-paced environment with the ability to stay even keeled in periods of stress
• Proactive, flexible, adaptable, and a multi-tasker
• Ability to maintain confidentiality and a high level of ethical conduct; absolute reliability and integrity

Physical Requirements

• Extended time standing, walking, bending, and reaching
• Ability to lift and carry up to 50 pounds for a distance of 100 feet

All Positions Require

Must pass a background check and submit personal information to become a state agent. This includes, but may not be limited to, a criminal background check and drug testing.

Completion of all required prerequisite and ongoing training

Job Type: Full-time

Pay: $0.01 - $1.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 3 years (Preferred)

Work Location:

• One location

Work Remotely:

• No

Apply for this job with Trilogy Wellness of Maryland

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.