Cannabis jobs at Trilogy Wellness of Maryland

Inventory Manager

Reports to: General Manager (GM)

Job Location: Ellicott City, MD

The Inventory Manager is responsible for inventory management throughout the facility. Under the direction of the General Manager (GM), the Inventory Manager oversees the process and best practices of efficient and compliant handling of Trilogy’s products and supplies to ensure the attainment of business goals. The Inventory Manager ensures the daily inventory reconciliation with sales reports, organization of stored and quarantined products, performs daily audits, creates and implements inventory control procedures and develops related staff training. The incumbent must ensure that all operational business segments are coordinated in driving accurate and compliant supply levels and fulfilment of Trilogy’s sales objectives. The Inventory Manager is responsible to drive the accurate and timely fulfilment of orders placed by the dispensary’s patients by successfully managing, monitoring, and reporting on Trilogy’s product inventory.

Responsibilities

• Receive, unpack, and inventory consumable goods. Monitor and maintain inventory ensuring data is entered and accurate in METRC and store POS.
• Track movement of all cannabis within the dispensary. Maintain and record all cannabis inventory transfers, both physically and via tracking software. Investigate and resolve discrepancies and notify the appropriate parties. Ensure inventory transactions are entered in a timely manner and updated in respective platforms.
• Create and maintain necessary records and inventory reports for all cannabis products to be sold. Conduct detailed inventory audits.
• Coordinate communication with Dispensary Manager regarding inventory movement, including packaging, testing, and waste destruction, among other tasks.
• Ensure all cannabis reconciliation is completed daily including matching physical inventory to METRC inventory.
• Ensure department remains fully compliant with state rules and regulations and Trilogy’s policies and procedures.
• Coordinate with General Manager to fulfill dispensary orders and approve invoices.
• Distribute reports as needed around inventory management, order fulfilment, and other inventory related data. Monitor and manage inventory holding costs.
• Learn various internal Inventory Control Systems, including METRC and Cannapoint.
• Remain current and knowledgeable about Trilogy’s inventory software systems and recommend system improvements and customization, when applicable.
• Learn and maintain continual awareness and understanding of the rules and regulations that govern MMCC program.
• Participate in strategic discussions with Dispensary Manager to promote streamlined efficiency and best in class customer satisfaction. Establish policies to ensure organization, sanitation and compliance is met in all storage locations
• Work with General Manager in planning and executing processed cannabis products and fulfillment and product delivery.
• Develop and maintain professional and positive relationships with external vendors in order to effectively negotiate competitive pricing and inventory.
• Process cannabis waste in accordance with state and local law and within regulatory guidelines.
• Engage in innovative and constructive problem solving dialogue with internal peers.
• Perform administrative duties when needed such as data entry, data transmitting, phone answering, communication drafting, etc.

Qualifications

Education

• Associate’s Degree required; Bachelor’s Degree in business management, project management or related field preferred

Experience

• 3 years in an inventory control setting required
• Experience in the medical cannabis industry and knowledge of dispensary or pharmacy operations, COMAR regulations for medicinal cannabis strains and their medical efficacy is a plus.

Knowledge

• Understanding of GMP
• Inventory Management Best Practices
• Knowledge of mathematics necessary for inventory and cash management

Skills and Abilities

• Proficient computer skills including POS software and METRC
• Skill in managing physical resources (cash management, budgeting, inventory control, equipment, facilities, materials)
• Self-starter, ability to own and drive priorities
• Possess great attention to detail and a business mindset.
• Excellent organizational ability and record-keeping ability
• Strong oral and written communication skills
• Ability to work independently and as a member of a team
• Outstanding phone, email, and in-person customer service skills/etiquette
• Skilled in performing job duties in a fast-paced environment with the ability to stay even keeled in periods of stress
• Proactive, flexible, adaptable, and a multi-tasker
• Flexibility, willingness to accept additional projects or challenges
• Ability to maintain confidentiality and a high level of ethical conduct; absolute reliability and integrity

PHYSICAL REQUIREMENTS

• Extended time standing, walking, bending, and reaching
• Ability to sit, squat, bend, and kneel repetitively throughout a workday;

ALL POSITIONS REQUIRE

• Must pass a background checkand submit personal information to become a state agent.
• Completion of all required prerequisite and ongoing training
• Must be 21 years of age or older
• Ability to work a minimum of 8 hours a day and rotating shifts;
• Flexible schedule availability including nights, weekends and holidays.

Trilogy Management reserves the right to assign other job duties as necessary. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Ellicott City, MD 21042: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Inventory control: 1 year (Preferred)

Work Location: One location

Apply for this job with Trilogy Wellness of Maryland

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Reports to: Dispensary Manager

Job Summary

Responsible for ensuring each patient receives outstanding care by generating a positive and friendly environment. Assist Patients with their personal needs, maintain up to date product knowledge on the changing laws and guidelines of the cannabis industry, and always provide the highest level of customer service. The Budtender displays a relentless passion for patients and their well-being, and for cannabis as a medical alternative.

Responsibilities

The Budtender is responsible for creating and maintaining a warm atmosphere and caring environment for all patients. To accomplish this goal, the candidate will excel at the following:

· Using knowledge of Dispensary merchandise and medicinal cannabis products and strains, they recommend products to patients and conduct sales transactions, consistent with regulated limits

· Answer questions and provide information to Patients about strains of cannabis; including, but not limited to: the types of cannabis products, the methods of consumption, suggested dosage amounts, and health effects

· Provide addiction prevention information

· Maintain a clean dispensary work environment

· Process payments for cannabis products for Patients, using the Point of Sale system.

· Drives sales and embraces fiscal responsibility

· Embrace training and education to facilitate professional growth and contribute to companies success

· Develop and maintain rapport with patients

· Maintain strict compliance with all Company policies and applicable laws

· Maintain a clean, safe, and welcoming environment inside and outside the facility

· Provide information about Federal and state laws relating to cannabis

· Responsible for serving patients and primary caregivers who visit the Dispensary to obtain medicinal cannabis as recommended by their physicians

· Ensures 100% inventory accuracy and compliance in all transactions

· Models safety excellence & adherence with state mandated protocols

· Performs the required duties to record all sales and inventory transactions in accordance with state and local laws and regulations

· Complies with all HR policies including confidentiality and non-disclosure;

· Adheres to the privacy and security of patient information as required by HIPAA;

· Stays abreast of ever changing laws and regulations associated with the dynamic, medical cannabis industry

· Participate in other activities as needed to achieve the companies mission

Qualifications

Education

· High School Diploma or equivalent

Work Experience Required

· 2 years of experience in a relevant sales position, or customer/patient service setting.

Required Knowledge

· Knowledge of principles and processes for providing superb customer service

· Knowledge of mathematics necessary for inventory and cash management

· Thorough understanding of how to achieve results in a highly compliant environment

· Demonstrated success in a retail, office environment addressing a broad spectrum of customer requirements and preferences.

· Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends.

· Familiarity with history and varieties of medical cannabis preferred but not required

Skills and Abilities

· Flexibility, willingness to accept additional projects or challenges

· Strong oral and written communication skills

· Ability to work independently and as a member of a team

· Ability to effectively plan and prioritize with focus and attention to detail

· Ability to remain calm in periods of high stress

· Ability to communicate clearly and calmly in a positive and didactic manner

· Excellent multi-tasking skills and ability to manage and prioritize a high volume of work and perform tasks from brief instructions

· Skilled in performing job duties in a fast-paced environment with the ability to stay even keeled in periods of stress

· Proactive, flexible, adaptable, and a multi-tasker

· Ability to maintain confidentiality and a high level of ethical conduct; absolute reliability and integrity

Physical Requirements

· Extended time standing, walking, bending, and reaching

· Ability to lift and carry up to 50 pounds for a distance of 100 feet

All Positions Require

Must submit personal information to become an approved state agent. This includes, but may not be limited to participating in drug testing.

Completion of all required prerequisites and ongoing training

Must be 21 or older

PLEASE INDICATE IN YOUR COVER LETTER IF YOU ARE INTERESTED IN FULL OR PART-TIME

Job Types: Part-time, Full-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Customer Service: 2 years (Preferred)

Work Location: One location

Apply for this job with Trilogy Wellness of Maryland

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Reports to: Dispensary Manager

Job Summary

Responsible for ensuring each patient receives outstanding care by generating a positive and friendly environment. Assist Patients with their personal needs, maintain up to date product knowledge on the changing laws and guidelines of the cannabis industry, and always provide the highest level of customer service. The Budtender displays a relentless passion for patients and their well-being, and for cannabis as a medical alternative.

Responsibilities

The Budtender is responsible for creating and maintaining a warm atmosphere and caring environment for all patients. To accomplish this goal, the candidate will excel at the following:

· Using knowledge of Dispensary merchandise and medicinal cannabis products and strains, they recommend products to patients and conduct sales transactions, consistent with regulated limits

· Answer questions and provide information to Patients about strains of cannabis; including, but not limited to: the types of cannabis products, the methods of consumption, suggested dosage amounts, and health effects

· Provide addiction prevention information

· Maintain a clean dispensary work environment

· Process payments for cannabis products for Patients, using the Point of Sale system.

· Drives sales and embraces fiscal responsibility

· Embrace training and education to facilitate professional growth and contribute to companies success

· Develop and maintain rapport with patients

· Maintain strict compliance with all Company policies and applicable laws

· Maintain a clean, safe, and welcoming environment inside and outside the facility

· Provide information about Federal and state laws relating to cannabis

· Responsible for serving patients and primary caregivers who visit the Dispensary to obtain medicinal cannabis as recommended by their physicians

· Ensures 100% inventory accuracy and compliance in all transactions

· Models safety excellence & adherence with state mandated protocols

· Performs the required duties to record all sales and inventory transactions in accordance with state and local laws and regulations

· Complies with all HR policies including confidentiality and non-disclosure;

· Adheres to the privacy and security of patient information as required by HIPAA;

· Stays abreast of ever changing laws and regulations associated with the dynamic, medical cannabis industry

· Participate in other activities as needed to achieve the companies mission

Qualifications

Education

· High School Diploma or equivalent

Work Experience Required

· 2 years of experience in a relevant sales position, or customer/patient service setting.

Required Knowledge

· Knowledge of principles and processes for providing superb customer service

· Knowledge of mathematics necessary for inventory and cash management

· Thorough understanding of how to achieve results in a highly compliant environment

· Demonstrated success in a retail, office environment addressing a broad spectrum of customer requirements and preferences.

· Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends.

· Familiarity with history and varieties of medical cannabis preferred but not required

Skills and Abilities

· Flexibility, willingness to accept additional projects or challenges

· Strong oral and written communication skills

· Ability to work independently and as a member of a team

· Ability to effectively plan and prioritize with focus and attention to detail

· Ability to remain calm in periods of high stress

· Ability to communicate clearly and calmly in a positive and didactic manner

· Excellent multi-tasking skills and ability to manage and prioritize a high volume of work and perform tasks from brief instructions

· Skilled in performing job duties in a fast-paced environment with the ability to stay even keeled in periods of stress

· Proactive, flexible, adaptable, and a multi-tasker

· Ability to maintain confidentiality and a high level of ethical conduct; absolute reliability and integrity

Physical Requirements

· Extended time standing, walking, bending, and reaching

· Ability to lift and carry up to 50 pounds for a distance of 100 feet

All Positions Require

Must submit personal information to become an approved state agent. This includes, but may not be limited to participating in drug testing.

Completion of all required prerequisites and ongoing training

Must be 21 or older

PLEASE INDICATE IN YOUR COVER LETTER IF YOU ARE INTERESTED IN FULL OR PART-TIME

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Customer Service: 2 years (Preferred)

Work Location: One location

Apply for this job with Trilogy Wellness of Maryland

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Reports to: Dispensary Manager

Job Summary

Responsible for ensuring each patient receives outstanding care by generating a positive and friendly environment. Assist Patients with their personal needs, maintain up to date product knowledge on the changing laws and guidelines of the cannabis industry, and always provide the highest level of customer service. The Budtender displays a relentless passion for patients and their well-being, and for cannabis as a medical alternative.

Responsibilities

The Budtender is responsible for creating and maintaining a warm atmosphere and caring environment for all patients. To accomplish this goal, the candidate will excel at the following:

· Using knowledge of Dispensary merchandise and medicinal cannabis products and strains, they recommend products to patients and conduct sales transactions, consistent with regulated limits

· Answer questions and provide information to Patients about strains of cannabis; including, but not limited to: the types of cannabis products, the methods of consumption, suggested dosage amounts, and health effects

· Provide addiction prevention information

· Maintain a clean dispensary work environment

· Process payments for cannabis products for Patients, using the Point of Sale system.

· Drives sales and embraces fiscal responsibility

· Embrace training and education to facilitate professional growth and contribute to companies success

· Develop and maintain rapport with patients

· Maintain strict compliance with all Company policies and applicable laws

· Maintain a clean, safe, and welcoming environment inside and outside the facility

· Provide information about Federal and state laws relating to cannabis

· Responsible for serving patients and primary caregivers who visit the Dispensary to obtain medicinal cannabis as recommended by their physicians

· Ensures 100% inventory accuracy and compliance in all transactions

· Models safety excellence & adherence with state mandated protocols

· Performs the required duties to record all sales and inventory transactions in accordance with state and local laws and regulations

· Complies with all HR policies including confidentiality and non-disclosure;

· Adheres to the privacy and security of patient information as required by HIPAA;

· Stays abreast of ever changing laws and regulations associated with the dynamic, medical cannabis industry

· Participate in other activities as needed to achieve the companies mission

Qualifications

Education

· High School Diploma or equivalent

Work Experience Required

· 2 years of experience in a relevant sales position, or customer/patient service setting.

Required Knowledge

· Knowledge of principles and processes for providing superb customer service

· Knowledge of mathematics necessary for inventory and cash management

· Thorough understanding of how to achieve results in a highly compliant environment

· Demonstrated success in a retail, office environment addressing a broad spectrum of customer requirements and preferences.

· Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends.

· Familiarity with history and varieties of medical cannabis preferred but not required

Skills and Abilities

· Flexibility, willingness to accept additional projects or challenges

· Strong oral and written communication skills

· Ability to work independently and as a member of a team

· Ability to effectively plan and prioritize with focus and attention to detail

· Ability to remain calm in periods of high stress

· Ability to communicate clearly and calmly in a positive and didactic manner

· Excellent multi-tasking skills and ability to manage and prioritize a high volume of work and perform tasks from brief instructions

· Skilled in performing job duties in a fast-paced environment with the ability to stay even keeled in periods of stress

· Proactive, flexible, adaptable, and a multi-tasker

· Ability to maintain confidentiality and a high level of ethical conduct; absolute reliability and integrity

Physical Requirements

· Extended time standing, walking, bending, and reaching

· Ability to lift and carry up to 50 pounds for a distance of 100 feet

All Positions Require

Must submit personal information to become an approved state agent. This includes, but may not be limited to participating in financial and criminal background checks and drug testing.

Completion of all required prerequisites and ongoing training

Must be 21 or older

PLEASE INDICATE IN YOUR COVER LETTER IF YOU ARE INTERESTED IN FULL OR PART-TIME

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Monday to Friday
• Overtime
• Weekend availability

Experience:

• Customer Service: 2 years (Preferred)

Work Location: One location

Apply for this job with Trilogy Wellness of Maryland

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job detailsJob TypeFull-timeNumber of hires for this role1Qualifications

• • High school or equivalent (Preferred)

  • Customer Service: 3 years (Preferred)

Full Job Description

Dispensary Receptionist Job Description

Reports to: Dispensary Manager

Job Summary

The receptionist role is an integral in creating a warm and welcoming environment upon entering the dispensary, maintaining a steady flow of patients, directing phone calls and adhering to state compliance. The receptionist greets and registers patients, caregivers (collectively referred to as "Patients") and visitors. They will verify patient documentation and qualified registered patient status and register visitors in accordance with regulatory requirements and Trilogy Wellness policies and procedures.

Responsibilities

The Receptionist is the point of contact for the dispensary’s patients, visitors, and vendors. In order to perform efficiently and effectively, the receptionist will need to excel in the following responsibilities:

• Ensure patients expectations are exceeded by directing and communicating patient needs effectively and efficiently
• Maximize patient flow, by organizing, tracking and communicating with other associates and patients to maintain an efficient office
• Input medical records and maintain patient files
• Maintain strict compliance with all Company policies and applicable laws; Maintain records according to State law and company policy
• Obtain and verify documents to ensure eligibility for dispensary services
• Maintain cleanliness and organized appearance of front desk at all times.
• Respond to voicemails and emails
• Discuss the benefits of CBD to both patients and non-patients in the lobby
• Handle incoming phone calls and curbside orders

Qualifications

Education

• High School Diploma or equivalent

Work Experience Required

• At least 2 years of experience in a relevant customer/patient service setting

Required Knowledge

• Knowledge of computer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems)
• Knowledge of principles and processes for providing superb customer service
• Knowledge of mathematics necessary for inventory and cash management
• Thorough understanding of how to achieve results in a highly compliant environment
• Demonstrated success in a retail, office environment addressing a broad spectrum of customer requirements and preferences.
• Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends.
• Familiarity with history and varieties of medical cannabis preferred but not required

Skills and Abilities

• Flexibility
• Strong oral and written communication skills
• Proficient computer skills
• Ability to work independently and as a member of a team
• Ability to effectively plan and prioritize with focus and attention to detail
• Ability to remain calm in periods of high stress
• Outstanding phone, email, and in-person customer service skills/etiquette
• Ability to communicate clearly and calmly in a positive and didactic manner
• Skilled in performing job duties in a fast-paced environment with the ability to stay even keeled in periods of stress
• Proactive, flexible, adaptable, and a multi-tasker
• Ability to maintain confidentiality and a high level of ethical conduct; absolute reliability and integrity

Physical Requirements

• Extended time standing, walking, bending, and reaching
• Ability to lift and carry up to 50 pounds for a distance of 100 feet

All Positions Require

Must pass a background check and submit personal information to become a state agent. This includes, but may not be limited to, a criminal background check and drug testing.

Completion of all required prerequisite and ongoing training

Job Type: Full-time

Pay: $0.01 - $1.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 3 years (Preferred)

Work Location:

• One location

Work Remotely:

• No

Apply for this job with Trilogy Wellness of Maryland

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job details
Job Type
Full-time
Number of hires for this role
1
Full Job Description

Job Summary

The Dispensary Co-Manager (DCM) is responsible to oversee and direct all day-to-day operations of the Dispensary, in tandem with the Dispensary Manager, including supervisory responsibility for all team members. The DCM will monitor reports, oversee the storing, tracking, counting, and safekeeping of cash, cannabis and other ancillary products, and will be part of the team that performs inventory audits for the Dispensary. The DCM is accountable to uphold the Company mission and values, lead the Dispensary team to accomplish the goals set forth for the Company, and ensure that the team always delivers exceptional patient service. The DCM will play a critical role in the onboarding, training and development of support managers and Wellness Advisors. The DCM will have a proven track record of successful high-volume retail management, will be a leader in training, development, accountability to ensure the highest level of patient experience.

Responsibilities

The Dispensary Co-Manager will excel at the following:

· Maintain strict compliance with all Company policies and applicable laws; Maintain records according to State law and Company policy. Conduct compliance audits to evaluate any potential compliance issues. Ensure compliance with all Dispensary SOPs, review processing metrics and work to improve efficiency. Ensure quality assurance standards and metrics are maintained.

· Recruit, hire, and train support staff. Carry out supervisory responsibilities in accordance with the Company’s policies and applicable laws. Plan, assign and direct work assignments; continually hold team members accountable for assigned duties, evaluating and reacting to performance issues through coaching and disciplinary action.

· Ensure that each patient receives outstanding service by providing a patient friendly environment which includes ensuring team members maintain outstanding standards, solid product knowledge and all other components of patient service. Evaluate, and coach staff in the areas of customer service, operations processes, safe dosage and other aspects of the Dispensary services and products. Serve as a brand ambassador both on and off the job

· Consistently model professionalism; serve as a role model to staff during periods of high stress and ambiguity. Develop creative solutions to complex problems and strategic plans for Dispensary activities.

· Oversee daily and weekly cash management, including regular bank deposits; Train staff on proper cash handling and inventory management

· Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives. Oversee Dispensary events including the planning and execution of regular patient focused workshops, community events and patient request program. Confer with Leadership to develop methods and procedures to increase sales, expand markets, and promote business.

· Establish and implement employee training, goals, objectives, and procedures for the Dispensary. Ensure priorities, processes and procedures are communicated and understood by team members and monitor compliance through store walk-through and audits, etc.

DIRECT REPORTS

· Assistant Manager

· Managers-in-Training

· Wellness Advisors

· Receptionist

Qualifications

Education

· Bachelor's degree, preferably in business, supply chain, hospitality or related field, or equivalent experience is required

Experience

· 7 years of progressively responsible experience in business, retail or management and/or health care management, which must include 3 years of supervisory experience.

· Experience in highly regulated or compliant work role or environment preferred.

· Experience in developing employee training. Track record of successful employee development and coaching.

· Experience in the medical cannabis industry and knowledge of Dispensary or pharmacy operations, regulatory requirements for COMAR regulations is a plus.

Knowledge

· Knowledge of principles of business management involved in leadership, resource allocation, and coordination/management of people and resources

· Knowledge of principles and processes for providing superb customer service

· Knowledge of principles and processes for providing customer and patient services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

· Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

· Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, employment compliance. personnel information systems.

· Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

· Familiarity with history and varieties of medical cannabis preferred but not required.

Skills and Abilities

· Proficient computer skills including Point of Sale software,

· Strong oral and written communication skills, including presentation skills

· Ability to maintain confidentiality and a high level of ethical conduct; absolute reliability and integrity

· Ability to work effectively in both leading and being part of a team. Demonstrated track record in team building with the ability to gain consensus through collaboration and open dialogue.

· Outstanding people skills and a passionate leadership style. Skill in managing human resources with a desire and ability to develop team members

· Ability to drive operational efficiencies through effective planning and prioritizing with focus and attention to detail.

· A sense of urgency, high energy, and hands-on approach. Skilled in performing job duties in a fast-paced environment with the ability to remain composed and communicate clearly and calmy in a positive and didactic manner.

· Proactive, , adaptable, and a multi-tasker with flexibility and, willingness to accept additional projects or challenges

PHYSICAL REQUIREMENTS

· Extended time standing, walking, bending, and reaching

· Ability to sit, squat, bend, and kneel repetitively throughout a workday

ALL POSITIONS REQUIRE

· Must pass a background checkand submit personal information to become a state agent. This includes, but may not be limited to participating in financial and criminal background checks and drug testing.

· Completion of all required prerequisite and ongoing training

· MD Drivers’ License

· Must be 21 years of age or older

· Ability to work a minimum of 8 hours a day and rotating shifts

· Flexible schedule availability including nights, weekends and holidays.

Job Type: Full-time

Pay: $0.00 per hour

Work Location:

• One location

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Apply for this job with Trilogy Wellness of Maryland

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job details
Job Type
Full-time
Number of hires for this role
1
Full Job Description

Job Summary

The Dispensary Manager is responsible for ensuring the smooth operation of the dispensary by overseeing and directing all day-to-day operations across all Assistant Managers, Managers in Training and Wellness Advisors. The successful candidate will possess demonstrated leadership experience in managing a retail sales force, adaptability and flexibility to adjust in a rapidly changing environment, and excellent organizational and interpersonal relationship skills. S/he will have outstanding customer service skills, a problem-solving attitude, strong desire for self-improvement, attention to detail, management abilities, and solid administrative/clerical and time management skills. The Dispensary Manager is also responsible for upholding the mission and values of the company and ensuring that his/her team delivers Patient Service Excellence at all times.

Responsibilities

The Dispensary Manager is responsible for leading a dispensary team to accomplish the goals set forth for the company. To accomplish these goals, the Dispensary Manager will excel at the following:

Leadership/ Customer Service

· Become a subject-matter expert and serve as a brand ambassador both on and off the job

· Train, supervise, evaluate, and mentor staff in the areas of customer service, operations/ processes, safe dosage and other aspects of the medicine

· Interact with, educate, and advise patients face-to-face and by phone; Personally deliver superior customer service at all times

· Consistently model professionalism; Serve as a role model to staff during periods of high stress and ambiguity

· Develop creative solutions to complex problems and strategic plans for dispensary activities

· Recruit, hire, train, develop and coach Managers and Wellness Advisors

Dispensary Sales and Promotions

· Oversee dispensary promotions and events including the planning and execution of regular patient focused workshops

· Evaluate sales goals through review of financial and inventory reports

· Communicate sales goals to, and creates monthly incentive plans for, dispensary staff

· Evaluate sales trends and adjust promotional plans as necessary

· Track and exceed company KPI and sales goals

· Develop and track KPI’s for patient request program in order to increase retention rate

Operations/ Compliance

· Maintain strict compliance with all Company policies and applicable laws; Maintain records according to State law and company policy

· Schedule and oversee day-to-day duties of the ASM and Wellness Advisors

· Review and analyze dispensary activities and data to aid planning and quality of services and medicines

· Perform regular inspection of the dispensary to ensure an outstanding patient experience and the highest possible level of patient satisfaction

· Oversee inventory to ensure appropriate merchandising

· Oversee daily cash management,

· Managers and Team Wellness Advisors on proper cash handling and inventory management

· Maintain a clean, safe, and welcoming environment inside and outside the facility

· Streamline processes and procedures as necessary

· Performs additional duties assigned by the General Manager

· Conduct compliance audits to evaluate any potential compliance issues

· Daily payroll management and audits and weekly team scheduling to meet the needs of the business

Qualifications

Education

· High school diploma or equivalent

· 2 years post-secondary education in retail, hospitality, or health care management

Work Experience Required

· 4+ years’ experience in a fast-paced client-service intensive industry – retail or hospitality background preferred

· 2+ years’ experience in a management role (building and leading a team to success; lead by example and demonstrating company goals being met.)

· Work history showing progressive responsibility

Required Knowledge

· Knowledge of computer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems)

· Knowledge of principles of business management involved in leadership, resource allocation, and coordination/management of people and resources

· Knowledge of principles and processes for providing superb customer service

· Knowledge of mathematics necessary for inventory and cash management

· Thorough understanding of how to achieve results in a highly compliant environment

· Familiarity with history and varieties of medical cannabis preferred but not required

Skills and Abilities

· Flexibility, willingness to accept additional projects or challenges

· Strong oral and written communication skills, including presentation skills

· Proficient computer skills

· Ability to work independently and as a member of a team

· Skill in managing physical resources (cash management, budgeting, inventory control, equipment, facilities, materials)

· Skill in managing human resources. Ability to work effectively in both leading and being part of a team. Desire and ability to develop staff

· Ability to effectively plan and prioritize with focus and attention to detail

· Ability to remain calm in periods of high stress

· Outstanding phone, email, and in-person customer service skills/etiquette

· Ability to communicate clearly and calmly in a positive and didactic manner

· Skilled in performing job duties in a fast-paced environment with the ability to stay even keeled in periods of stress

· Proactive, flexible, adaptable, and a multi-tasker

· Ability to maintain confidentiality and a high level of ethical conduct; absolute reliability and integrity

Physical Requirements

· Extended time standing, walking, bending, and reaching

· Ability to lift and carry up to 50 pounds for a distance of 100 feet

· Must pass state-mandated criminal background check and drug test

All Positions Require:

· Must pass a background check and submit personal information to become a state agent. This includes, but may not be limited to participating in financial and criminal background checks and drug testing.

· Completion of all required prerequisite and ongoing training

Job Type: Full-time

Pay: $0.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Holidays
• Overtime
• Weekends

Supplemental Pay:

• Bonus pay

Experience:

• Customer service: 5 years (Preferred)
• Retail Management: 3 years (Preferred)

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Apply for this job with Trilogy Wellness of Maryland

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Reports to: Dispensary Manager

Job Summary

Responsible for ensuring each patient receives outstanding care by generating a positive and friendly environment. Assist Patients with their personal needs, maintain up to date product knowledge on the changing laws and guidelines of the cannabis industry, and always provide the highest level of customer service. The Budtender displays a relentless passion for patients and their well-being, and for cannabis as a medical alternative.

Responsibilities

The Budtender is responsible for creating and maintaining a warm atmosphere and caring environment for all patients. To accomplish this goal, the candidate will excel at the following:

· Using knowledge of Dispensary merchandise and medicinal cannabis products and strains, they recommend products to patients and conduct sales transactions, consistent with regulated limits

· Answer questions and provide information to Patients about strains of cannabis; including, but not limited to: the types of cannabis products, the methods of consumption, suggested dosage amounts, and health effects

· Provide addiction prevention information

· Maintain a clean dispensary work environment

· Process payments for cannabis products for Patients, using the Point of Sale system.

· Drives sales and embraces fiscal responsibility

· Embrace training and education to facilitate professional growth and contribute to companies success

· Develop and maintain rapport with patients

· Maintain strict compliance with all Company policies and applicable laws

· Maintain a clean, safe, and welcoming environment inside and outside the facility

· Provide information about Federal and state laws relating to cannabis

· Responsible for serving patients and primary caregivers who visit the Dispensary to obtain medicinal cannabis as recommended by their physicians

· Ensures 100% inventory accuracy and compliance in all transactions

· Models safety excellence & adherence with state mandated protocols

· Performs the required duties to record all sales and inventory transactions in accordance with state and local laws and regulations

· Complies with all HR policies including confidentiality and non-disclosure;

· Adheres to the privacy and security of patient information as required by HIPAA;

· Stays abreast of ever changing laws and regulations associated with the dynamic, medical cannabis industry

· Participate in other activities as needed to achieve the companies mission

Qualifications

Education

· High School Diploma or equivalent

Work Experience Required

· 2 years of experience in a relevant sales position, or customer/patient service setting.

Required Knowledge

· Knowledge of principles and processes for providing superb customer service

· Knowledge of mathematics necessary for inventory and cash management

· Thorough understanding of how to achieve results in a highly compliant environment

· Demonstrated success in a retail, office environment addressing a broad spectrum of customer requirements and preferences.

· Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends.

· Familiarity with history and varieties of medical cannabis preferred but not required

Skills and Abilities

· Flexibility, willingness to accept additional projects or challenges

· Strong oral and written communication skills

· Ability to work independently and as a member of a team

· Ability to effectively plan and prioritize with focus and attention to detail

· Ability to remain calm in periods of high stress

· Ability to communicate clearly and calmly in a positive and didactic manner

· Excellent multi-tasking skills and ability to manage and prioritize a high volume of work and perform tasks from brief instructions

· Skilled in performing job duties in a fast-paced environment with the ability to stay even keeled in periods of stress

· Proactive, flexible, adaptable, and a multi-tasker

· Ability to maintain confidentiality and a high level of ethical conduct; absolute reliability and integrity

Physical Requirements

· Extended time standing, walking, bending, and reaching

· Ability to lift and carry up to 50 pounds for a distance of 100 feet

All Positions Require

Must pass a background check and submit personal information to become a state agent. This includes, but may not be limited to participating in financial and criminal background checks and drug testing.

Completion of all required prerequisite and ongoing training

Must be 21 or older

PLEASE INDICATE IN YOUR COVER LETTER IF YOU ARE INTERESTED IN FULL OR PART TIME

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Monday to Friday
• Overtime
• Weekends

Experience:

• Customer Service: 2 years (Preferred)

Work includes:

• Evenings
• Weekends
• Holidays

Paid Training:

• Yes

Benefit Conditions:

• Only full-time employees eligible

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Apply for this job with Trilogy Wellness of Maryland

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Reports to: Dispensary Manager

Job Summary

Responsible for ensuring each patient receives outstanding care by generating a positive and friendly environment. Assist Patients with their personal needs, maintain up to date product knowledge on the changing laws and guidelines of the cannabis industry, and always provide the highest level of customer service. The Budtender displays a relentless passion for patients and their well-being, and for cannabis as a medical alternative.

Responsibilities

The Budtender is responsible for creating and maintaining a warm atmosphere and caring environment for all patients. To accomplish this goal, the candidate will excel at the following:

· Using knowledge of Dispensary merchandise and medicinal cannabis products and strains, they recommend products to patients and conduct sales transactions, consistent with regulated limits

· Answer questions and provide information to Patients about strains of cannabis; including, but not limited to: the types of cannabis products, the methods of consumption, suggested dosage amounts, and health effects

· Provide addiction prevention information

· Maintain a clean dispensary work environment

· Process payments for cannabis products for Patients, using the Point of Sale system.

· Drives sales and embraces fiscal responsibility

· Embrace training and education to facilitate professional growth and contribute to companies success

· Develop and maintain rapport with patients

· Maintain strict compliance with all Company policies and applicable laws

· Maintain a clean, safe, and welcoming environment inside and outside the facility

· Provide information about Federal and state laws relating to cannabis

· Responsible for serving patients and primary caregivers who visit the Dispensary to obtain medicinal cannabis as recommended by their physicians

· Ensures 100% inventory accuracy and compliance in all transactions

· Models safety excellence & adherence with state mandated protocols

· Performs the required duties to record all sales and inventory transactions in accordance with state and local laws and regulations

· Complies with all HR policies including confidentiality and non-disclosure;

· Adheres to the privacy and security of patient information as required by HIPAA;

· Stays abreast of ever changing laws and regulations associated with the dynamic, medical cannabis industry

· Participate in other activities as needed to achieve the companies mission

Qualifications

Education

· High School Diploma or equivalent

Work Experience Required

· 2 years of experience in a relevant sales position, or customer/patient service setting.

Required Knowledge

· Knowledge of principles and processes for providing superb customer service

· Knowledge of mathematics necessary for inventory and cash management

· Thorough understanding of how to achieve results in a highly compliant environment

· Demonstrated success in a retail, office environment addressing a broad spectrum of customer requirements and preferences.

· Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends.

· Familiarity with history and varieties of medical cannabis preferred but not required

Skills and Abilities

· Flexibility, willingness to accept additional projects or challenges

· Strong oral and written communication skills

· Ability to work independently and as a member of a team

· Ability to effectively plan and prioritize with focus and attention to detail

· Ability to remain calm in periods of high stress

· Ability to communicate clearly and calmly in a positive and didactic manner

· Excellent multi-tasking skills and ability to manage and prioritize a high volume of work and perform tasks from brief instructions

· Skilled in performing job duties in a fast-paced environment with the ability to stay even keeled in periods of stress

· Proactive, flexible, adaptable, and a multi-tasker

· Ability to maintain confidentiality and a high level of ethical conduct; absolute reliability and integrity

Physical Requirements

· Extended time standing, walking, bending, and reaching

· Ability to lift and carry up to 50 pounds for a distance of 100 feet

All Positions Require

Must pass a background check and submit personal information to become a state agent. This includes, but may not be limited to participating in financial and criminal background checks and drug testing.

Completion of all required prerequisite and ongoing training

Must be 21 or older

Job Types: Full-time, Part-time

Benefits:

• Dental Insurance
• Employee Discount
• Health Insurance
• Paid Time Off
• Vision Insurance

Schedule:

• Holidays
• Monday to Friday
• Weekends

Experience:

• Customer Service: 1 year (Required)

Location:

• Ellicott City, MD 21042 (Required)

Work authorization:

• United States (Required)

Work Location:

• One location

Pay frequency:

• Every other week

Work includes:

• Evenings
• Weekends
• Holidays

Paid Training:

• Yes

Management:

• Store Manager

Shifts announced:

• Weekly

Shift:

• Day

Pay Frequency:

• Bi weekly or Twice monthly

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No

Apply for this job with Trilogy Wellness of Maryland

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.