Cannabis Hris Specialist Jobs

COMPANY OVERVIEW

Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.

MISSION STATEMENT

At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

CORE JOB DUTIES

• Maintains and improves data accuracy within HRIS systems by processing all scheduled and ad-hoc data entry requests, focusing on efficiency and quality


• Verifies and approves the data entry of employee information into the Wurk platform. To include, but not limited to: adding new hires, removing terminated employees, recording changes to employees pay, position, or address.


• Provides support and resolution for requests within HRIS platforms related to HR, payroll, time and attendance, training, and other modules; including password resets, system navigation, manager assignments, schedule changes, timesheet, and time off inquiries


• Audits, identifies, documents, and resolves simple to moderately complex data and systems issues; escalates as appropriate


• Supports HRIS processes including documentation, basic troubleshooting & testing, and simple reporting requests


• Provides input to improve HR self-service tools and system workflows/actions


• Assists with updates to HRIS systems for M&A activity by creating and auditing employee data records, tracking and approving employee self service requests, and assisting in the collection and storage of historical data


• Supports HR Director and Operations team with requests and projects as needed


• Effectively communicates with managers and employees


• Running reports as needed

REQUIRED EXPERIENCE, EDUCATION AND SKILLS

• High School Diploma required; college degree preferred


• 1 - 3 years of HRIS functional experience preferred, in one or more of these areas: HCM, Compensation, Payroll, Benefits, Talent, Time and Attendance, Absence Management, Security, Reporting


• Strong Microsoft Excel skills required


• Previous HRIS configuration and/or implementation experience preferred


• High attention to detail


• Systems oriented and passionate about technology


• Strong organization, prioritization, and project management skills; ability to adapt these skills to a fast-paced, transitional environment and meet tight deadlines


• Broad knowledge of HR policies, payroll processes, and related federal and state regulatory requirements preferred

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

ADDITIONAL REQUIREMENTS

• Must be 21 years of age or older to apply


• Must comply with all legal or company regulations for working in the industry

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Apply for this job with Cresco Labs

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

COMPANY OVERVIEW

Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.

MISSION STATEMENT

At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

CORE JOB DUTIES

• Maintains and improves data accuracy within HRIS systems by processing all scheduled and ad-hoc data entry requests, focusing on efficiency and quality


• Verifies and approves the data entry of employee information into the Wurk platform. To include, but not limited to: adding new hires, removing terminated employees, recording changes to employees pay, position, or address.


• Provides support and resolution for requests within HRIS platforms related to HR, payroll, time and attendance, training, and other modules; including password resets, system navigation, manager assignments, schedule changes, timesheet, and time off inquiries


• Audits, identifies, documents, and resolves simple to moderately complex data and systems issues; escalates as appropriate


• Supports HRIS processes including documentation, basic troubleshooting & testing, and simple reporting requests


• Provides input to improve HR self-service tools and system workflows/actions


• Assists with updates to HRIS systems for M&A activity by creating and auditing employee data records, tracking and approving employee self service requests, and assisting in the collection and storage of historical data


• Supports HR Director and Operations team with requests and projects as needed


• Effectively communicates with managers and employees


• Running reports as needed

REQUIRED EXPERIENCE, EDUCATION AND SKILLS

• High School Diploma required; college degree preferred


• 1 - 3 years of HRIS functional experience preferred, in one or more of these areas: HCM, Compensation, Payroll, Benefits, Talent, Time and Attendance, Absence Management, Security, Reporting


• Strong Microsoft Excel skills required


• Previous HRIS configuration and/or implementation experience preferred


• High attention to detail


• Systems oriented and passionate about technology


• Strong organization, prioritization, and project management skills; ability to adapt these skills to a fast-paced, transitional environment and meet tight deadlines


• Broad knowledge of HR policies, payroll processes, and related federal and state regulatory requirements preferred


• Ability to maintain highest level of confidentiality


• Ability to correspond in a professional manner

COVID-19 REQUIREMENTS

Cresco Labs requires that all corporate employees be fully vaccinated against the COVID-19 virus on or before September 30, 2021. If you are offered and accept a position, you will be required to prove your vaccination status prior to when your employment begins. If you require a medical or religious accommodation with regard to vaccination, please let us know once you receive an offer of employment (if applicable).

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

ADDITIONAL REQUIREMENTS

• Must be 21 years of age or older to apply


• Must comply with all legal or company regulations for working in the industry

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Apply for this job with Cresco Labs

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Are you ready to plant roots and grow with a Denver-based company that is making a name for themselves? If so, we here at Wurk want to meet you! Wurk is the cannabis industry’s first all-in-one workforce management solution. We’ve created a dynamic system to manage payroll, HR, timekeeping, and tax compliance, streamlining operations and minimizing regulatory risk. Our responsibility is to protect the people and businesses of the cannabis industry so they can focus their energies on making social change in the world in which we live.

A successful Technical Customer Support Specialist will deliver comprehensive, high-quality support of Wurk’s HRIS product line. On this fast-paced team, the Technical CSS will need to exemplify outstanding customer service skills as well as troubleshooting skills. The Technical CSS will have a passion for problem-solving, technology, and helping others to promote customer success.

What you’ll need to accomplish!

• Within your first 30 days, you will learn the Wurk platform, learn the company’s support ticketing system and begin to shadow the support team on calls and open cases
  
• Within 60 days, learn and better understand the support process, the Wurk platform and complete your first support cases
  
• Within 90 days, manage and close support cases assigned to you in compliance with Wurk’s SLA
  
• Deliver timely solutions to customers while maintaining customer satisfaction
  
• Assess technical situations and establish case priorities/severities in accordance with their service level agreement
  

• Analyze customer configuration and effectively use internal and external resources such as knowledgebases, user/admin manuals, and internet resources to troubleshoot the problem
  
• Manage caseload in adherence to departmental goals/policies
  
• Document precise troubleshooting and customer interaction details
  
• Work individually and with a team to solve technical problems while communicating trending issues and best practices
  
• Make the customer feel known and understood by reviewing case history to assure familiarity with the system environment
  

• Add a personal touch to the support engagement
  

What you’ll need to have!

• 1+ years of customer support experience
  
• 2+ years of Kronos Workforce Ready experience
  
• Experience with running payroll and/or applicable systems knowledge
  (i.e. ADP, Paychex, or similar)
  

• Knowledge of federal, state and local employer/employee tax laws and regulations
  
• Experience with Salesforce Service Cloud or other Support ticketing systems
  
• Understanding of operating systems, networking technologies/protocols,
  and software applications
  

What’s in it for you?

• Work with one of the most amazing tech start-ups the industry has ever seen and be a part of an incredible team that’s going places and leading industry.
  
• Apply your technical, project, and problem-solving skills to an evolving market
  
• Work in colorful Colorado near the bustling heart of Downtown Denver and our gorgeous ballpark
  
• Do you love dogs? So do we! (We’re dog-friendly!)
  
• Collaborate with bright, fun, and goal-oriented teams in an open and lively environment
  

• Reap the benefits of flexible PTO, and access to exciting industry events
  
• Eligible to receive equity in Company
  
• 1 Month Sabbatical after 4 years of employment
  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Wurk is an Equal Opportunity Employer. Wurk does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Apply for this job with Wurk

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.