Cannabis Dispensary Guide Jobs

Job duties/expectations include (but not limited to):

• Responsible for greeting customers and/or patients
• Face to face interaction with customers - must maintain appearance and personal attitude

• Check in members, verify age and validation of identification
• Maintain online menus and platforms
• Must be able to multitask (process orders on online platforms/ notify sales team of incoming online and phone orders)
• Assessing the needs of the customer
• Educating customers on the products
• Deliver company's retail promise to every person and patient while ensuring high levels of customer satisfaction through excellent sales service

Requirements:

• Able to stand, sit, bend for a minimum of 6-8 hours
• Able to lift a minimum of 50 pounds
• Must be a minimum of 21 years old
• Must be able to pass a background screening (Live Scan)

We are looking for upbeat people who are willing to work hard and produce the best possible experience for all of our guests.

We provide initial and ongoing training, but a minimum of 2 years of customer service experience required.

We are an equal opportunity employer, and do not unlawfully discriminate against, make employment decisions, or permit harassment based on perceived or actual race, color, religion, sex, national origin, citizenship, immigration status, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S Military or veteran status, salary history, or any other basis protected under federal, state, or local news, regulations or ordinances.
Our company is committed to complying with all applicable laws providing equal employment opportunities.

We are a state licensed marijuana facility located in Santa Ana, California.
For more information, find us on Instagram @thespot.santaana or on our website thespotforyou.com

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Tips

Education:

• High school or equivalent (Preferred)

Work Location: One location

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At Middlesex Integrative Medicine, we believe that the equation for success in the cannabis industry is people plus the highest standards for medicine, technology, and business acumen. We have set the stage by building one of the most technologically advanced cultivation facilities in the state founded by people who understand the importance of cannabis in medicine and business. Now, we need a team to execute the plan for which we have built a solid foundation.

About the Job: The Patient Wellness Guide will provide outstanding customer service, guidance, and education to each medical patient. The right candidates will have a background in retail, restaurant, or general customer service, works well in a team environment, is positive and always looking to contribute to the success of the team.

Key Responsibilities

• Consistently deliver the ultimate patient/customer experience in all facets from patient or customer entry to exit
• Greet each patient warmly and provides exceptional customer experience
• Maintain knowledge about the products in store
• Educate patients on different products and suggests products that are appropriate for the patient given their desired outcome
• Ask questions and has general curiosity in patients’ cannabis usage and desired effects
• Perform store opening procedures, stocks, and re-stocks products
• Communicate known issues with management
• Review menus for accuracy
• Handle cash and accurately process payments from customers
• Double-check receipts to ensure order accuracy
• Maintain cleanliness of store
• Check patients into the store
• Keep up to date on state and local cannabis regulations

About You:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.
• Detail Oriented team player
• Passion for medical use of cannabis Education/Experience:
• 1-2 years’ experience in fast-paced store environments
• High school diploma or GED required Technological

Skills:

• POS experience preferred
• Proficient in Microsoft Office preferred Schedule
• 8 Hour shifts, flexibility desired, nights and weekends will be required
• General shift hours are between 7am-9pm Weekday, 9am-7pm weekend
• Ability to lift 5-25 pounds

Job Types: Full-time, Part-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

COVID-19 considerations:
Middlesex Integrative Medicine follows CDC recommended guideline for the safety of our patients and employees.

Ability to commute/relocate:

• Norwood, MA 02062: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

Apply for this job with Middlesex Integrative Medicine

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job detailsJob TypePart-timeFull Job Description

Location: Franklin, MA

Part-time

PARALLEL

Everyone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.

IN A NUTSHELL…

The Guide is responsible for interacting with patients in our dispensary locations, providing knowledge, information and resources on a regular basis. Addresses and resolves patient questions and concerns in a professional manner. Provides superior customer service at all times. Report directly to the Store Manager, Assistant Store Manager, and Lead Guides.

This role is with Massachusetts (NETA), one of the renowned retail brands under the Parallel umbrella.

Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.****.com.

WHAT YOU WILL BE DOING

• Follow NETA Policies & Procedures for daily operations and fully comply with state medical marijuana regulations
• Model best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport
• Provide product expertise and knowledge to patients and explain the potential benefits of each various type and strain of medical marijuana, as well as methods of use
• Identify unique needs of each individual patient by demonstrating compassion, empathy and sensitivity
• Answer patient and caregiver questions and provide resources to assist in their medical use of marijuana
• Participate in the patient intake process, maintaining appropriate paperwork and patient records
• Maintain privacy and confidentiality of sensitive patient information
• Accurately receive, prepare and complete patient orders and sales utilizing point-of-sale and
• Accurately enter all patient record information within point of sale system
• Help to ensure the store is stocked, clean and in proper operational order
• Work in close coordination with a team of other patient services associates
• Supports the team work effort in both opening and closing procedures
• Act as a liaison between patients and NETA management to continually improve the customer experience
• Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brand
• Performs other duties and tasks as assigned

EXPERIENCE AND SKILLS YOU’LL BRING

• Age 21 or over (Required)
• High School Diploma or equivalent (Required)
• Valid Government-Issued Photo ID (Required)
• Previous retail or customer service experience (Required)
• Knowledge of basic computer skills, point of sale software and cash management (Required)
• Must successfully complete role specific training program. This includes passing the Dispensing test at the conclusion of the training program and independently perform all functions of the role
• Ability to deal with problems and resolve in a professional manner
• Must be available to work weekends and applicable holidays
• Positive attitude and strong work ethic
• Demonstrates high emotional intelligence
• Ability to effectively multi-task
• Must be highly organized and have extreme attention to detail
• Passionate about the importance of medical marijuana

YOU WILL BE SUCCESSFUL IF YOU…

• Are self-motivated; micro-managing isn’t fun for anyone
• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
• Can work fast and be flexible; our industry is always changing
• Play nice with others; we collaborate with each other a lot
• Think creatively; sometimes, the “traditional” solution isn’t the best one

WHAT YOU GET

• Consistent, reliable benefits; Full medical/vision/dental, 401k with a possible company match, access to company-sponsored well-being programs
• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
• Financial opportunity; an incentive program that provides opportunity to earn cash AND equity in a fast-growing company and industry
• Employee discount
  
• Chance to make a difference; Employee Relief Fund, community volunteerism opportunities through Benevity

PHYSICAL REQUIREMENTS

• Ability to stand for prolonged periods of time, and perform weighing, counting, calculating and computer processing operations.
  
• Ability to lift 30 lbs. unassisted.

PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES

Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.

Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.

Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility

We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

DISCLAIMER

Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.

Internal ID: 18691

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

At Middlesex Integrative Medicine, we believe that the equation for success in the cannabis industry is people plus the highest standards for medicine, technology and business acumen. We have set the stage by building one of the most technologically advanced cultivation facilities in the state founded by people who understand the importance of cannabis in medicine and business. Now, we need a team to execute the plan for which we have built a solid foundation.

*

About the Job: The Wellness Guide will provide an excellent customer experience while assisting in the sales of product.

• Consistently delivers the ultimate patient/customer experience in all facets from patient or customer entry to exit; ensure each customer receives full attention during their transaction
• Ensure all guests are greeted as they arrive and when they depart
• Maintain proper cash handling procedures at all times
• Ensure POS counters are ready to go when dispensary opens
• Assist with running side work, stocking and cleaning during all downtime
• Maintain fully stocked and clean POS counters at all times
• Ensure opening and closing cleaning and organization is completed
• Participate in periodic staff cleanings and meetings
• Adhere to company SOPs
• Inform management if any product inventory is running low
• Be on time and ready to work for each and every shift
• Be knowledgeable about everything and anything cannabis related
• Be knowledgeable of all specials
• Read industry publications to keep up-to-date on trends
• Ensure self and uniform/clothing are clean and professional and all tools are at work station prepared for shift
• Physical Demands:
• Daily
• Stand for long periods of time.
• Walk or run for long periods of time.
• Use their hands to handle, control, or feel objects, tools, or controls.
• Understand the speech of another person.
• Speak clearly so listeners can understand.
• See details of objects that are less than a few feet away.
• Work non-standard and/or weekend hours.
• Often
• Use stomach and lower back muscles to support the body for long periods without getting tired.
• See details of objects that are more than a few feet away.
• Use fingers to grasp, move, or assemble very small objects.
• Hold the arm and hand in one position or hold the hand steady while moving the arm.
• Focus on one source of sound and ignore others.
• Hear sounds and recognize the difference between them.
• Be physically active for long periods without getting tired or out of breath.
• Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.
• Keep or regain the body's balance or stay upright when in an unstable position.
• Use one or two hands to grasp, move, or assemble objects.
• Make quick, precise adjustments to machine controls.
• Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.

About You: General

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.

Education/Experience:

• High school diploma or equivalent.
• Dispensary sales experience preferred
• Customer Service: 2 years
• Retail Sales: 1 year
• Must be at least 21 years of age

Technological Skills:

• POS

Required Knowledge and Skills:

• Knowledge of marijuana strains, edibles, extracts and other current products on the market
• Excellent Customer Service Skills
• Excellent Communication
• Attention to Detail
• Precise Math Skills
• Organizational Skills
• Multi-task Oriented
• Stress Management/Composure

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental Insurance
• Health Insurance
• Paid Time Off

Supplemental Pay:

• Bonus Pay

Experience:

• Retail Sales: 2 years (Required)
• Cannabis retail: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Language:

• English (Required)

Work Location:

• One location

Schedule:

• Monday to Friday
• Weekends required

Company's website:

• mimrmd.com

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No

Apply for this job with Middlesex Integrative Medicine

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.