Cannabis jobs at Zen Leaf Las Vegas

Isn't it time you took a step towards a brighter way forward? Zen Leaf is growing, and we are looking to add passionate, customer service focused talent to our store! The Cannabis Consultant is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management.

Our ideal Cannabis Consultant has a positive upbeat attitude and a desire to help people find the best product for their needs. A background in retail and hospitality is highly preferred (1-2 years), but customer service experience is required.

Responsibilities

• Possess a positive attitude while greeting customers and patients
• Be an advocate of cannabis customer care
• Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product
• Build rapport with regular patients/customers to promote repeat business
• Work well with others in a fast-paced, dynamic retail environment
• Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice)
• Be open to continued, on-going cannabis education and training
• Provide support to managers and other Cannabis Consultants as needed
• Maintain a clean, organize, and sanitize workstation/store front
• Ensure accuracy of online orders before pick-up
• Understand and apply detailed compliance regulations as required by local and state laws
• Stock, merchandise, and replenish displays of regulated and unregulated inventory
• Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available

Requirements

• High School Diploma or equivalent
• 1-2 years of retail or hospitality experience
• Must be 21 years of age and comply with all local, state, and company regulations
• Required to undergo a criminal background check and appropriate state badging (as directed by state ordinances)
• Desire to learn about cannabinoids, terpenes and product application/consumption methods
• Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations

Physical and Mental Demands:
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.

Working Environment:
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.

EEO Statement:
Zen Leaf is proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets and our communities.

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The Zen Leaf Dispensary is dedicated to providing excellent patient care on every visit in an efficient and friendly manner. We are currently seeking full and part time Patient Care Advisors (PCA) to join our Las Vegas, NV dispensary. The Patient Care Advisor is responsible for providing exceptional individualized customer service, educational consulting, and patient record management. This job pairs unparalleled attention to a patient’s needs with ongoing inventory maintenance.

This is a fast-paced retail job. Each PCA focuses on one patient at a time in a medical boutique setting. A successful PCA will demonstrate strong analytical and problem solving skills, effective verbal and listening communications skills, and computer skills including Microsoft Office Suite. Accountability, dependability, and adaptability are all necessary skills in a growing industry that strictly complies with the regulations of the Nevada Department of Health.

Responsibilities

• Welcomes all visitors to the dispensary and verifies patients/caregivers’ NV medical cannabis card and identification
• Adheres to compliance guidelines when allowing patient and caregivers access to the facility
• Possesses a thorough knowledge of medical cannabis products and pricing to provide exceptional customer service to dispensary patients and caregivers;
• Advises qualifying patients and caregivers on medical cannabis products in compliance with all dispensing rules, regulations, and limitations in a friendly and professional manner
• Provides patients and caregivers with information on types, methods and effectiveness of different medical marijuana products (does not provide medical advice)
• Dispenses regulated products in compliance with state dispensing limitations, including limits on the quantity dispensed, limits on the form or dosage of medical marijuana, limits on the types of products dispensed, and/or the frequency of purchases
• Stocks, merchandises, and replenishes displays of regulated and unregulated inventory
• Completes all sales by entering accurate data for each transaction in the business management software platforms in compliance with company policies and state dispensing limitations
• Verifies the identity of patients and caregivers, physician’s recommendations (including form or dosage recommendations), and the validity of the patient or caregiver identification card prior to sale

Requirements

• Providing a personal experience to every medical cannabis patient in a non-judgmental and educational environment
• Working in compliance with HIPAA guidelines to manage patient confidentiality
• Dedication to helping Nevada medical marijuana community find the best products for their different needs
• Strong computer skills, point of sale software and cash management knowledge.
• Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays.
• Excellent problem solving skills and ability to resolve matters in a professional manner.
• Prior customer service, healthcare, or hospitality
• Must be 21 years of age or older and be able to pass a state and federal criminal background check
• High school degree or general education degree (GED) is required for all positions
• Knowledge of cannabis plant varieties and uses a plus

Job Types: Full-time, Part-time

Experience:

• Customer Service: 1 year (Required)

Education:

• High school or equivalent (Required)

Location:

• Las Vegas, NV (Required)

Work authorization:

• United States (Required)

Apply for this job with Zen Leaf Las Vegas

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.