We know of 6 jobs at TerraVida Holistic Centers as of April 2024, including roles such as Cannabis Advisor, Part Time Cannabis Advisor, and Customer Service Representative.
More than 30+ days
Isn't it time you took a step towards a brighter way forward? TerraVida Abington is growing, and we are looking to add passionate, customer service focused talent to our team! The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management.
Our ideal Cannabis Advisor has a positive upbeat attitude and a desire to help people find the best product for their needs. A background in retail and hospitality is highly preferred (1-2 years), but customer service experience is required.
Currently we're looking to fill Part Time positions at $15 per hour.
Responsibilities
- Possess a positive attitude while greeting customers and patients
- Be an advocate of cannabis customer care
- Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product
- Build rapport with regular patients/customers to promote repeat business
- Work well with others in a fast-paced, dynamic retail environment
- Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice)
- Be open to continued, on-going cannabis education and training
- Provide support to managers and other Cannabis Advisors as needed
- Maintain a clean, organize, and sanitize workstation/store front
- Ensure accuracy of online orders before pick-up
- Understand and apply detailed compliance regulations as required by local and state laws
- Stock, merchandise, and replenish displays of regulated and unregulated inventory
- Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available
Requirements
- High School Diploma or equivalent
- 1-2 years of retail or hospitality experience
- Must be 21 years of age and comply with all local, state, and company regulations
- Must be able to successfully register with the state's cannabis commission as an agent.
- Desire to learn about cannabinoids, terpenes and product application/consumption methods
- Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
- Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations
Physical and Mental Demands:
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment:
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.
EEO Statement:
We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets and our communities.
Apply for this job with TerraVida Holistic Centers
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Isn't it time you took a step towards a brighter way forward? TerraVida Sellersville is growing, and we are looking to add passionate, customer service focused talent to our team! The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management.
Our ideal Cannabis Advisor has a positive upbeat attitude and a desire to help people find the best product for their needs. A background in retail and hospitality is highly preferred (1-2 years), but customer service experience is required. Currently we're looking to fill Full Time positions at $15 per hour.
Responsibilities
- Possess a positive attitude while greeting customers and patients
- Be an advocate of cannabis customer care
- Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product
- Build rapport with regular patients/customers to promote repeat business
- Work well with others in a fast-paced, dynamic retail environment
- Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice)
- Be open to continued, on-going cannabis education and training
- Provide support to managers and other Cannabis Advisors as needed
- Maintain a clean, organize, and sanitize workstation/store front
- Ensure accuracy of online orders before pick-up
- Understand and apply detailed compliance regulations as required by local and state laws
- Stock, merchandise, and replenish displays of regulated and unregulated inventory
- Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available
Requirements
- High School Diploma or equivalent
- 1-2 years of retail or hospitality experience
- Must be 21 years of age and comply with all local, state, and company regulations
- Must be able to successfully register with the state's cannabis commission as an agent.
- Desire to learn about cannabinoids, terpenes and product application/consumption methods
- Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
- Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations
Physical and Mental Demands:
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment:
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.
EEO Statement:
We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets and our communities.
Apply for this job with TerraVida Holistic Centers
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Isn't it time you took a step towards a brighter way forward?
TerraVida Abington is expanding into a new location, and we are looking to add passionate, customer service focused, part time talent to our store! The
Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management.
Our ideal
Cannabis Advisor has a positive upbeat attitude and a desire to help people find the best product for their needs. A background in retail and hospitality is highly preferred (1-2 years), but customer service experience is required.
Responsibilities
- Possess a positive attitude while greeting customers and patients
- Be an advocate of cannabis customer care
- Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product
- Build rapport with regular patients/customers to promote repeat business
- Work well with others in a fast-paced, dynamic retail environment
- Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice)
- Be open to continued, on-going cannabis education and training
- Provide support to managers and other Patient Care Advisors as needed
- Maintain a clean, organize, and sanitize workstation/store front
- Ensure accuracy of online orders before pick-up
- Understand and apply detailed compliance regulations as required by local and state laws
- Stock, merchandise, and replenish displays of regulated and unregulated inventory
- Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available
Requirements
- High School Diploma or equivalent
- 1-2 years of retail or hospitality experience
- Must be 21 years of age and comply with all local, state, and company regulations
- Must be able to successfully register with the state's cannabis commission as an agent.
- Desire to learn about cannabinoids, terpenes and product application/consumption methods
- Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
- Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations
Physical and Mental Demands:
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment:
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.
EEO Statement:
TerraVida is proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets and our communities.
Apply for this job with TerraVida Holistic Centers
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Our ideal Cannabis Advisor has a positive upbeat attitude and a desire to help people find the best product for their needs. A background in retail and hospitality is highly preferred (1-2 years), but customer service experience is required.
Responsibilities
- Possess a positive attitude while greeting customers and patients
- Be an advocate of cannabis customer care
- Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product
- Build rapport with regular patients/customers to promote repeat business
- Work well with others in a fast-paced, dynamic retail environment
- Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice)
- Be open to continued, on-going cannabis education and training
- Provide support to managers and other Patient Care Advisors as needed
- Maintain a clean, organize, and sanitize workstation/store front
- Ensure accuracy of online orders before pick-up
- Understand and apply detailed compliance regulations as required by local and state laws
- Stock, merchandise, and replenish displays of regulated and unregulated inventory
- Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available
- High School Diploma or equivalent
- 1-2 years of retail or hospitality experience
- Must be 21 years of age and comply with all local, state, and company regulations
- Must be able to successfully register with the state's cannabis commission as an agent.
- Desire to learn about cannabinoids, terpenes and product application/consumption methods
- Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
- Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment:
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.
EEO Statement:
TerraVida is proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets and our communities.
Apply for this job with TerraVida Holistic Centers
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Our ideal Cannabis Advisor has a positive upbeat attitude and a desire to help people find the best product for their needs. A background in retail and hospitality is highly preferred (1-2 years), but customer service experience is required.
Responsibilities
- Possess a positive attitude while greeting customers and patients
- Be an advocate of cannabis customer care
- Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product
- Build rapport with regular patients/customers to promote repeat business
- Work well with others in a fast-paced, dynamic retail environment
- Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice)
- Be open to continued, on-going cannabis education and training
- Provide support to managers and other Patient Care Advisors as needed
- Maintain a clean, organize, and sanitize workstation/store front
- Ensure accuracy of online orders before pick-up
- Understand and apply detailed compliance regulations as required by local and state laws
- Stock, merchandise, and replenish displays of regulated and unregulated inventory
- Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available
- High School Diploma or equivalent
- 1-2 years of retail or hospitality experience
- Must be 21 years of age and comply with all local, state, and company regulations
- Must be able to successfully register with the state's cannabis commission as an agent.
- Desire to learn about cannabinoids, terpenes and product application/consumption methods
- Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
- Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment:
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.
EEO Statement:
TerraVida is proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets and our communities.
Apply for this job with TerraVida Holistic Centers
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
From $15 an hour
Job Type
Full-time
Part-time
Number of hires for this role
5 to 10
Qualifications
High school or equivalent (Preferred)
Customer Service: 1 year (Preferred)
Full Job Description
Positions Title: Customer Service RepresentativeDepartment: Customer Service
All TerraVida staff are expected to act and observe the following:
Patient Satisfaction
- Treat patients with courtesy, dignity, respect and confidentiality
- Acknowledge and resolve patient complaints
- Keep up with medical and product information effectively to answer product inquiries
- Provide high-quality patient care and exceptional customer service to meet and/or exceed the needs of patients
TeamworkWork effectively with others toward a common goal by:
- Actively maintaining a positive impact on morale and promoting teamwork.
- Communicating with team positively and effectively
- Demonstrating flexibility in job activities to further promote company goals.
Communication
- Expresses ideas and information clearly and concisely in oral and written forms.
- Listen attentively. Keep immediate supervisor/management and co-workers well informed.
- Be open to communicating with your direct supervisor/manager.
- Respond to requests in a timely and effective manner.
Cultural Sensitivity Recognize and respect cultural differences among patients and co-workers and respond appropriately.Recognize and respect medical circumstances among patients and co-workers and respond professionally.
Job Summary: Customer Service Representative (CSR) is the first point of contact for many of our patients. CSR maintains a positive, empathetic, and professional attitude towards patients at all times. CSR responds to patient concerns and inquiries in a timely manner. CSR is responsible for aiding and guiding our patients who are interested in signing up for the program, in making an appointment with our Medical Professionals, in our products, or in any capacity possible. These responsibilities demand a thorough knowledge of the medical marijuana program, a thorough knowledge of the plant and our selection of products, an outgoing and respectful demeanor, and the tools to helping our patients in any capacity.
Selected candidates will be trained in these areas.Job Responsibilities:
- Answering every inquiry via phone or email; returning all missed calls and voicemails. Available for 24/7 chat.
- Completion of daily/monthly tasks assigned by your CS manager
- Keeping up with Department of Health rules, regulations, procedures and certifying doctors
- Maintaining effective communication with team members and manager
- Exhibits flexibility in accepting new assignments. a) Works collaboratively as a member of the TerraVida HC team at all times. b) Exhibits professional behavior in all dealings with TerraVida HC staff, and external contacts.
Events: Works in concert with the Marketing department and will sign up as requested
TerraVida Holistic Centers, professionalism must be maintained at all times.
- This is a non-exempt position in a medical marijuana dispensary open seven days per week.
Rotating shifts as well as holiday and work during inclement weather may be required.
Job description can be changed/modified at any time.
Qualifications: excellent organization and communication skills, outgoing and professional attitude, ability to work in teams and individually, flexibility for tasks
Experience: 1-2 years of Customer Service (or similar) experience
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends
COVID-19 considerations:TerraVida Holistic Centers follows CDC guidelines concerning COVID-19. All employees must wear a mask, social distancing, washing hands, and cleaning work areas continuously.
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location:
- One location
Communication method(s) used:
- Phone
- Chat
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Autonomous/Independent -- enjoys working with little direction
This Job Is:
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
- A job for which people with disabilities are encouraged to apply
Company's website:
- https://terravidahc.com/
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with TerraVida Holistic Centers
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.