Cannabis Commercial Lines Account Manager Jobs

Commercial Lines Account Manager with Pay-Go Workers Compensation Experience

E-COMP, A Division of Granite Insurance Brokers is an independent agency that is looking for an Account Manager that is experienced working with small to mid-sized clients to join our team. This position will be responsible for the day-to-day management of a book of business, for generating new business by account rounding and will be assisting with customer retention. This person will work collaboratively with Account Managers and our Sales Specialists to service, develop and retain consultative, partnership relationships with clients and prospects.

Location: Remote

About E-COMP

E-COMP is headquartered in California, and is a leader in providing the pay-as-you-go workers’ compensation solution to policyholders throughout the country. E-COMP integrates a company’s workers’ compensation premium payments directly with their payroll, providing an integrated workers’ compensation insurance solution. E-COMP’s channel partners are able to offer their customers the ability to eliminate the upfront deposit and to pay their premiums based on actual payroll. E-COMP leverages their unique technology to receive a company’s payroll data to calculate premiums, which improves accuracy and minimizes the financial exposure to a workers’ compensation audit. E-COMP prides itself on designing and implementing better ways to leverage technology that best serves our partners and customers through a payroll partner driven strategy.

E-COMP’s insurance professionals take care of the shopping for its partners and its customers, by working with over 24 pay-go insurance companies and 30 P & C carriers. From Main Street to Industrial Avenue, E-COMP gets coverage placed for risks including tough exposures like cannabis, construction, bars, roofers and environmental exposures. E-COMP is widely recognized for its service excellence, superior integrity, and for removing the pain of securing workers’ compensation by providing a superior and seamless solution to the payroll industry and our policyholders.

About the Position

The E-COMP Account Manager candidate needs to be a self-starter, well organized, highly detailed, possess excellent written and verbal communication skills as well as having a solid commercial lines and workers’ compensation insurance knowledge base and property & casualty licensed. This is a work from home position. The Account Manager serves as the primary contact and liaison with small commercial lines clients; ensures ongoing consistency as well as managing the day-to-day servicing, renewals, focuses on renewal retention and places new business. Our commitment is to provide positive and quality customer service in all areas, ensuring timely delivery, and accuracy of work/service provided.

You’ll collaborate with team members in sales, operations, and account management on a regular basis. Key elements of this position include:

• Service and manage all aspects for small to mid-sized commercial clients and their policies with excellent customer service
• Maintain and continue to develop client and company business relationships
• Retain and manage all policies
• Actively work with existing clients to ensure coverage adequacy
• Answer coverage questions
• Promote growth and retention of existing book through account rounding
• Market when necessary, on renewal and new business
• Inform, educate, and make recommendations to clients about policy coverages, changes, exclusions, and insurance coverage needs
• Stay abreast and maintain detailed knowledge of current market conditions and technical knowledge
• Maintain knowledge / understanding of technology-based tools and solutions
• Use analytical and critical thinking in work processes and communication skills
• Maintain a paperless workflow, protect confidentiality of information
• Work with adjusters to answer workers’ compensation claims questions
• Document and update agency management system using Applied EPIC and Agency’s propriety pay-go software
• Provide back up for co-workers within the department, as needed
• Other duties as assigned

Qualifications, Skills and Abilities

• 3-5+ years working in insurance customer service
• Active Property & Casualty insurance license
• Knowledge of insurance coverage products
• Excellent knowledge of and effective negotiation skills with insurance carriers and customers
• Ability to provide first class service to assigned accounts
• Ability to identify exposures and provide solutions
• Sets priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities
• Maintains a cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts. Ability to work in a team environment.
• Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.
• Interact with others effectively by utilizing good communication skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the company.
• Ability to communicate verbally and in written form with clients, insurance company personnel and other vendor and third parties
• Experience using a variety of software platforms. Applied EPIC experience a plus.
• Confident and works with a positive “can do” attitude within a fast-paced environment and you have the ability to multi-task, prioritizing demands and manage time effectively
• Strong problem-solving skills, attention to details and a drive to do what it takes to keep your customers happy
• Personal standard for excellence: a proven track record of demonstrated capacity to produce work with few/no errors
• Customer focused; ability to service with a smile service and resolve the occasional customer issues with ease
• Embrace change and have a strong process orientation and interest in finding better ways to do things

Working Conditions & Physical Requirements

• Work from home, attend meetings as required
• Minimum internet speed of 8 mbps download and 3 mbps upload; no satellite
• Constantly perform desk-based computer tasks
• Frequent sitting, video calls, team meetings
• Occasionally stand/walk, writing by hand, use of telephone, lift/carry/push/pull objects that weigh 11-20 pounds
• Consistent with its obligations under the law, Granite Insurance Brokers will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Work Standards

• Interpersonal Skills: Demonstrates the ability to work well with Granite/E-COMP colleagues and clients and with external organizations
• Promotes Culture of Respect & Safety: Demonstrates commitment to personal responsibility and value for safety and respect; communicates concerns; uses and promotes safe respectful behaviors based on training and lessons learned
• Subject to and expected to comply with all applicable Granite Insurance Brokers policies and procedures

Compensation Plan & Employee Benefits

• Competitive compensation $50k to $70k depending on experience
• Retirement/Profit Sharing Plan – 5% of annual compensation is paid into the plan
• 10 Company-paid holidays, 10 PTO Days
• Medical, Dental, and Vision insurance
• $250,000 life insurance
• Employee Assistance Program (EAP)

If you're ready to take a leap forward in your career, please respond directly to this ad with your resume and cover letter with compensation requirements to be considered.

Any candidates meeting the qualification requirements for Commercial Lines Account Manager with Pay-Go Workers' Compensation Experience Position will be contacted. We're looking forward to hearing from you! All inquiries will be kept confidential

To learn more about E-COMP: www.ecompnow.com

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

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Job Summary: This role is responsible for the development and service of cannabis business through the Spire brand. The Commercial Lines Account Manager performs the essential functions of the position, which include supporting the sales team and service needs of new and existing clients. Responsibilities include new and renewal marketing, cross selling and rounding accounts. Marketing activity is required as part of the position as well as meeting the sales, service, and quality standards adopted by the agency. Individuals in this position generally have at least 3-5 years' experience in both insurance and servicing clients. This role can be remote or from one of our seven Northern Michigan offices.

Job Responsibilities:

Sales

• Pre-qualifies, analyzes prospects' commercial lines coverage needs; recommends coverage and prepares rating quotes and proposals to sell new accounts
• Actively solicits increases in coverage or rounding out accounts through sales to clients at every service contact
• Recommends excess and surplus coverage as needed to meet client insurance needs; educates clients on coverage limitations
• Completes applications for insurance, collects pertinent inforamtion from client, submits to eligible and appropriate carriers, and follows up to ensure timely receipt of policies or quotations
• Actively refers clients to other departments for those lines that they do not work with for solicitation of new business

Retention

• At each service contract, reviews current client coverage and recommends changes in coverage and markets as needed to ensure high quality coverage
• Processes renewals and remarkets as needed
• Assists clients with making coverage changes and completes all service requests for clients
• Informs clients of policy changes, exclusions of coverage and insurance coverage needs
• Generates documents and produces correspondence to satisfy client service requests

Underwriting

• Develops professional and valuable relationships with key company underwriters
• Performs pre-underwriting review of all applications to check for accuracy and completeness of forms including supplemental applications
• Interacts with others effectively by utilizing good communication skills; cooperates positively and provides information and guidance as needed to contribute to the business efforts of the agency
• Maintains and updates technical manuals and understands its use to perform technical tasks and expedite entry of information into the Agency Information System
• Sets priorities and manages workflow to ensure efficient, timely, and accurate processing of transactions and other responsibilities
• Keeps informed regarding industry information, new product information, coverage and technology to continuously improve knowledge and stay current

Additional Knowledge, Skills and Abilities:

• Sets priorities and manages workflow to ensure efficient, timely, and accurate processing of transactions
• Keeps informed regarding industry information, new product information, coverage and technology to continuously improve knowledge and stay current
• Ability to work side by side with producer
• Interacts with others effectively by utilizing good communication skills; cooperates positively and provides information and guidance, as needed to contribute to the business efforts of the agency
• Ability to communicate orally and in writing with others to explain complex issues, receive and interpret complex information and respond appropriately
• Property/Casualty License
• Designation of Certified Insurance Counselor (CIC), Associate in Risk Management (ARM), Chartered Property Casualty Underwriter (CPCU), or similar designations
• Knowledge of insurance products and usage
• Cannabis insurance experience preferred but not required

At Spire/Top O' Michigan Insurance, we want you to achieve an even work-life balance. As a commercial lines account manager, you will build a book of business with increased opportunities for bonuses. Salary is negotiable based on experience and production. We will nurture your learning, support your endeavors, and encourage your professional and individual growth.

• Medical Insurance (HSA)
• 401(k) Retirement Plan(With matching)
• Work-site Life and Disability Plans Offered
• Annual Performance Reviews & Goal Setting
• New Business Incentives
• Profit Sharing
• PTO, Paid Holidays and Time Match for Community Service
• Ongoing Education and Career Pathing

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job details
Job Type
Full-time
Number of hires for this role
1
Full Job Description

Summary

The Roots Insurance Agency is looking for our next Commercial Lines Account Manager to join our growing team! The Roots is a boutique independent agency located in Berkley with strong relationships in the business community.

Essential Duties and Responsibilities

The Account Manager’s primary responsibilities include, but are not limited to:

• Providing superior service to clients by answering insurance related questions and discussing product offerings
• Assisting with new business production, including but not limited to new client information intake and quoting
• Complete data entry, including documentation of all conversations with clients and prospective clients, entering new policy information and changes on existing policies into CRM and Applied Epic
• Maintaining strong relationships with both clients and insurance companies
• Delivering insurance proposals and educating customers of coverage options
• Quoting and binding insurance policies
• Cross-selling additional lines of coverage
• Communicate effectively via email and phone
• Assisting clients with claims, billing and the renewal process
• Servicing current clients and their existing policies
• Following renewal process to encourage clients to renew and assist with any renewal issues
• Participating in a wide range of marketing tasks and other important duties as assigned

Education and/or Experience:

• High school diploma or recognized equivalent, required
• Minimum 2+ years commercial lines experience
• P & C license attainment required within 60 days of hire
• Agency management software experience, preferred
• Cannabis insurance experience, preferred

Additional Qualifications

• Able to work independently and enjoy a high degree of interaction with team members
• Must be able to effectively plan and strategize
• Demonstrated persuasiveness, resilience and tenacity
• Able to perform adaptability
• Excellent negotiation skills with a drive to succeed and meet goals
• Stress tolerance
• Strong oral and written communication skills
• Detail oriented and highly organized
• The ability to multitask, prioritize, work independently, and use discretion
• Ability to maintain a professional demeanor and positive attitude

Benefits

• Base salary
• Medical, Dental, vision, life insurance and disability
• 401K with match
• Career Development including support for licensing, CE and insurance designations
• Competitive Paid Time Off program

Job Type: Full-time

Work Location:

• One location

Paid Training:

• Yes

Company's website:

• www.TheRootsIns.com

Work Remotely:

• Temporarily due to COVID-19

Apply for this job with The Roots Insurance

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.