Cannabis Store Operations Manager Cannabis Jobs

We Are Growing!

Farmacy SB is seeking an experienced Retail Operations Manager to join our Santa Barbara team.

As Operations Manager, you will serve as a business partner to the Store, the Field and Corporate offices. Your customers include all Store Employees, Corporate Business Partners and Store Customers. You will focus on compliance regulation, technology launches, policy and procedures and operational administrative duties, to drive high performance.

In adherence to all compliance regulations governing the purchasing and selling of Cannabis and Non- Cannabis product, you will partner with the General Manager and Inventory Manager in each location to oversee all facets of policy and procedures and operational administrative duties.

CORE RESPONSIBILITIES:

Sales & Profitability

• Support execution of designated in-store promotions and GWPs to support growth of business and Customer engagement.
• Ensures expense controls within the Store are met with various initiatives and strategies.
• Assist the General Manager and Store by providing various reports in all budget and expense related items to positively impact business decisions resulting in improved sales and profitability.
• Support and communicate utilization of a centralized calendar of designated brand demos, trainings, and in-store events with team to present a cohesive monthly and quarterly calendar.

Operations

• Support and lead the team to perform all Store level operational procedures accurately and in a timely fashion, in accordance with all company policies and procedures.
• Partner with the General Manager to drive the Store’s profitability and guide team members to use company reports to react to trends and drive business.
• Assist store goals of protecting our assets by training in Loss Prevention awareness and overseeing adherence to Loss Prevention practices when in Store.
• Drive collection of Store payroll information weekly and propose all changes to the General Manager.
• Responsible for conducting Store Audits on a regular basis and provide team with constructive feedback and obtainable goals.
• Responsible for consistently evaluating current operations management processes to ensure they are streamlined and efficient. Communicate feedback directly to the General Manager.
• Assist in leading the team in shipping and receiving process and complete shipment turnaround process.
• Responsible for ensuring all operational tasks are completed and that all backstock areas are clean and organised.
• Ensure compliance with all BCC, State and City regulations.
• Ensure compliance with Company emergency and safety procedures to protect Employees and Customers from accidents and incidents.

Leadership & Communication

• Support, contribute and participate in Market calls and Market meetings.
• Lead with effective and positive communications skills in both written and verbal form. Communicates Store and company information/directives to the Store Team.
• Partner with General Manager, Category Purchasing Manager, and Inventory Manager by supporting the communication of designated category promos and events to Store team to align with global and store strategies.
• Possess and exhibits excellent communication skills, superior knowledge of business functions, exceptional budgeting and finance skills, and strong leadership qualities.

People Development

• Assume the role of a mentor in-store with regards to talent development and Employee mentorship.
• Lead and supports staff development, models the way in maintaining relationships with our customer and enhances the brands image through their team.
• Strategically recruit, train, and develop a productive Store team and provide the Market with strong candidates to support bench strength for all our retail locations.
• Partner with the General Manager to determine staffing requirements to support forecasted sales and payroll budget, share pertinent information with the store team and peer group when needed.
• Develop Leadership team to ensure successful planning to positively impact business, ensure bench strength and succession planning.
• Partner with the General Manager to lead, develop and facilitate communication of staff education materials on all current and future product.

Managing the Environment

• Leads the Store team to maximize sales through analytical and creative management of merchandise from receipt to sale.
• Partner with the General manager to coach the Store Team to take initiative as leaders to oversee all levels of Customer service by setting daily goals and expectation to create a positive Store environment.
• Exhibit excellent floor presence by training and coaching Store Team on Customer standards, product placement and time management.
• Lead the team to uphold Company Customer service standards.
• Support the team by contributing to the maintenance of all product stock areas.

Delivery

• Partner with General Manager to understand and support the retail delivery business in accordance with sales and profitability goals.
• Collaborate with delivery and store leadership to enhance delivery systems and processes.
• Ensure a neat, clean, and organized Store environment and stock area.
• Exhibit a familiarity with current delivery product and trend awareness.
• Exhibit extensive knowledge of logistics, safety protocols and regulations around Cannabis transportation and delivery.
• Support the management of daily distribution activity and ensure systems are updated to reflect current data and information.
• Support the management of administrative needs of Dispatchers and Drivers, including wage and hour, breaks, time off, payroll approvals, etc.
• Support time off management for drivers and ensure there are no disruptions with service.
• Collaborate with General Manager and Delivery Manager/Lead/Team to proactively mitigate any complications due to unexpected changes.
• Support process to complete reports and administrative work as needed and requested.

Merchandising and Display

• Collaborate with General Manager and Store Leadership to enhance the Store environment and efficiently execute all inventory and merchandising projects.
• Ensure a neat, clean, and organized Store environment.
• Exhibit exceptional knowledge of current product and trend awareness.
• Support the Store team by assisting in merchandising and display products as needed.

Interpersonal Skills and Ownership

• Communicates and coaches effectively to all levels across the Store.
• Develops partnerships to enable business success.
• Adapts to changes required by the business.
• Acts professionally and with integrity providing open, honest, and constructive feedback.
• Makes fast, smart decisions, takes initiative and calculated risks to improve personal and Store performance.
• Accepts responsibility for performance and ensures all commitments are met.

Additional Qualifications:

• Exhibits strong leadership skills amongst peers and have confidence communicating at the Store and Market level.
• Successful track record of achieving statistical results (sales, payroll, shrinkage).
• Uphold excellent consumer service skills and a service orientated culture.
• Uses sound judgment when making decisions.
• Assumes other duties assigned by supervisor.
• Must pass a federal background check via Live scan in certain markets.
• Must be able to travel to corporate offices as well as other Store locations for training, learning and development.
• Must be able to work on early mornings, late nights, weekends, and holidays.

Education and Experience:

• Qualified Candidates should have a minimum of 2- years’ experience as a Manager in a retail environment.
• B.A. preferred, but experience is paramount.
• Experience working in a highly regulated businesses is desirable.
• Previous Cannabis experience preferred.

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are a requirement of the Employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Who We Are

Farmacy SB is part of Glass House Group, a seed-to-sale cannabis company. Every link of our supply chain, from DNA to door, is transparent and fully compliant with California’s strict regulations.

We are industry advocates, partnering with local governments to support safer access and smart regulation. Overall, we are blazing a trail for this new industry and helping define what it will be for generations to come.

We strive to be a positive presence in every community in which we operate. We contribute to various local arts and education programs and provide jobs with generous pay and benefits that exceed state-mandated minimums.

We offer a competitive hourly wage, ongoing education, opportunities for advancement, and benefits for full-time employees (medical, dental, vision)

AAP/EEO Statement

Farmacy SB and Glass House Group provide equal employment opportunities to all individuals regardless of their race, colour, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Job Type: Full-time

Pay: $65,500.00 - $68,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Santa Barbara, CA 93101: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

Apply for this job with Glass House Brands

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

We Are Growing!

Farmacy SB is seeking an experienced Retail Operations Manager to join our Santa Barbara team.

As Operations Manager, you will serve as a business partner to the Store, the Field and Corporate offices. Your customers include all Store Employees, Corporate Business Partners and Store Customers. You will focus on compliance regulation, technology launches, policy and procedures and operational administrative duties, to drive high performance.

In adherence to all compliance regulations governing the purchasing and selling of Cannabis and Non- Cannabis product, you will partner with the General Manager and Inventory Manager in each location to oversee all facets of policy and procedures and operational administrative duties.

CORE RESPONSIBILITIES:

Sales & Profitability

• Support execution of designated in-store promotions and GWPs to support growth of business and Customer engagement.
• Ensures expense controls within the Store are met with various initiatives and strategies.
• Assist the General Manager and Store by providing various reports in all budget and expense related items to positively impact business decisions resulting in improved sales and profitability.
• Support and communicate utilization of a centralized calendar of designated brand demos, trainings, and in-store events with team to present a cohesive monthly and quarterly calendar.

Operations

• Support and lead the team to perform all Store level operational procedures accurately and in a timely fashion, in accordance with all company policies and procedures.
• Partner with the General Manager to drive the Store’s profitability and guide team members to use company reports to react to trends and drive business.
• Assist store goals of protecting our assets by training in Loss Prevention awareness and overseeing adherence to Loss Prevention practices when in Store.
• Drive collection of Store payroll information weekly and propose all changes to the General Manager.
• Responsible for conducting Store Audits on a regular basis and provide team with constructive feedback and obtainable goals.
• Responsible for consistently evaluating current operations management processes to ensure they are streamlined and efficient. Communicate feedback directly to the General Manager.
• Assist in leading the team in shipping and receiving process and complete shipment turnaround process.
• Responsible for ensuring all operational tasks are completed and that all backstock areas are clean and organised.
• Ensure compliance with all BCC, State and City regulations.
• Ensure compliance with Company emergency and safety procedures to protect Employees and Customers from accidents and incidents.

Leadership & Communication

• Support, contribute and participate in Market calls and Market meetings.
• Lead with effective and positive communications skills in both written and verbal form. Communicates Store and company information/directives to the Store Team.
• Partner with General Manager, Category Purchasing Manager, and Inventory Manager by supporting the communication of designated category promos and events to Store team to align with global and store strategies.
• Possess and exhibits excellent communication skills, superior knowledge of business functions, exceptional budgeting and finance skills, and strong leadership qualities.

People Development

• Assume the role of a mentor in-store with regards to talent development and Employee mentorship.
• Lead and supports staff development, models the way in maintaining relationships with our customer and enhances the brands image through their team.
• Strategically recruit, train, and develop a productive Store team and provide the Market with strong candidates to support bench strength for all our retail locations.
• Partner with the General Manager to determine staffing requirements to support forecasted sales and payroll budget, share pertinent information with the store team and peer group when needed.
• Develop Leadership team to ensure successful planning to positively impact business, ensure bench strength and succession planning.
• Partner with the General Manager to lead, develop and facilitate communication of staff education materials on all current and future product.

Managing the Environment

• Leads the Store team to maximize sales through analytical and creative management of merchandise from receipt to sale.
• Partner with the General manager to coach the Store Team to take initiative as leaders to oversee all levels of Customer service by setting daily goals and expectation to create a positive Store environment.
• Exhibit excellent floor presence by training and coaching Store Team on Customer standards, product placement and time management.
• Lead the team to uphold Company Customer service standards.
• Support the team by contributing to the maintenance of all product stock areas.

Delivery

• Partner with General Manager to understand and support the retail delivery business in accordance with sales and profitability goals.
• Collaborate with delivery and store leadership to enhance delivery systems and processes.
• Ensure a neat, clean, and organized Store environment and stock area.
• Exhibit a familiarity with current delivery product and trend awareness.
• Exhibit extensive knowledge of logistics, safety protocols and regulations around Cannabis transportation and delivery.
• Support the management of daily distribution activity and ensure systems are updated to reflect current data and information.
• Support the management of administrative needs of Dispatchers and Drivers, including wage and hour, breaks, time off, payroll approvals, etc.
• Support time off management for drivers and ensure there are no disruptions with service.
• Collaborate with General Manager and Delivery Manager/Lead/Team to proactively mitigate any complications due to unexpected changes.
• Support process to complete reports and administrative work as needed and requested.

Merchandising and Display

• Collaborate with General Manager and Store Leadership to enhance the Store environment and efficiently execute all inventory and merchandising projects.
• Ensure a neat, clean, and organized Store environment.
• Exhibit exceptional knowledge of current product and trend awareness.
• Support the Store team by assisting in merchandising and display products as needed.

Interpersonal Skills and Ownership

• Communicates and coaches effectively to all levels across the Store.
• Develops partnerships to enable business success.
• Adapts to changes required by the business.
• Acts professionally and with integrity providing open, honest, and constructive feedback.
• Makes fast, smart decisions, takes initiative and calculated risks to improve personal and Store performance.
• Accepts responsibility for performance and ensures all commitments are met.

Additional Qualifications:

• Exhibits strong leadership skills amongst peers and have confidence communicating at the Store and Market level.
• Successful track record of achieving statistical results (sales, payroll, shrinkage).
• Uphold excellent consumer service skills and a service orientated culture.
• Uses sound judgment when making decisions.
• Assumes other duties assigned by supervisor.
• Must pass a federal background check via Live scan in certain markets.
• Must be able to travel to corporate offices as well as other Store locations for training, learning and development.
• Must be able to work on early mornings, late nights, weekends, and holidays.

Education and Experience:

• Qualified Candidates should have a minimum of 2- years’ experience as a Manager in a retail environment.
• B.A. preferred, but experience is paramount.
• Experience working in a highly regulated businesses is desirable.
• Previous Cannabis experience preferred.

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are a requirement of the Employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Who We Are

Farmacy SB is part of Glass House Group, a seed-to-sale cannabis company. Every link of our supply chain, from DNA to door, is transparent and fully compliant with California’s strict regulations.

We are industry advocates, partnering with local governments to support safer access and smart regulation. Overall, we are blazing a trail for this new industry and helping define what it will be for generations to come.

We strive to be a positive presence in every community in which we operate. We contribute to various local arts and education programs and provide jobs with generous pay and benefits that exceed state-mandated minimums.

We offer a competitive hourly wage, ongoing education, opportunities for advancement, and benefits for full-time employees (medical, dental, vision)

AAP/EEO Statement

Farmacy SB and Glass House Group provide equal employment opportunities to all individuals regardless of their race, colour, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Job Type: Full-time

Pay: $55,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Application Question(s):

• Are you available mornings, midday, evenings, weekends and holidays?
• Are there any times during the day or days of the week that you're not available?
• Please describe your experience working in cannabis.
• Please describe your Retail Management experience.

Education:

• Bachelor's (Preferred)

Experience:

• Retail Management: 2 years (Preferred)

Work Location: One location

Apply for this job with Glass House Brands

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.