Cannabis Retail Gear Shop Associate Jobs

Job Summary:

The Retail Gear Shop Associate will assist customers with purchasing merchandise, answering merchandise questions, maintain inventory, order and supply necessary items while maintaining accurate records of all procurements.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Greets and interacts with customers.
• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
• Consults with customers to understand their needs and preferences related to merchandise.
• Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer’s needs.
• Answers customer’s questions about merchandise.
• Troubleshoot Vape device issues
• Keep up with a consistent flow of customers and keeping busy during down time
• Continuously learn about current and new products sold in the store
• Store opening and/or closing responsibilities
• Assists customers with purchase decisions.
• Retrieves merchandise from the sales floor, stock room, or other inventory locations; places special orders.
• Collects payment using the store point of sale system.
• Processes returns and exchanges.
• Provides inventory reports to the managers as needed.
• Intake and upload store merchandise into the inventory system
• Maintains accurate daily records of goods received and shipments made.
• Manages and maintains inventory system; facilitates upgrades to related software under the direction of the purchasing or inventory control manager.
• Conducts frequent spot and partial audits of physical inventory.
• Assists with periodic physical inventory audits.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Extensive knowledge of the merchandise sold.
• Ability to anticipate customers’ needs.
• Ability to recommend merchandise to customers.
• Ability to operate or to quickly learn the store’s point-of-sale system.
• Basic understanding of inventory control procedures.
• Proficient keyboarding skills.
• Extremely organized and able to work with minimum supervision.
• Ability to perform basic math calculations.

Attitude

Our Culture is how we think, speak and behave to deliver Outstanding Customer Experiences. Retail Associate must be positive, friendly, and energetic members of the Team and to every customer. Retail Associate Guides contribute to a positive Team environment by providing Outstanding Customer Experiences to increase overall Store performance.

Work Environment

• Work is generally performed in a busy dispensary and requires frequent contact and interaction with customers, vendors, and visitors.
• Hours and shifts worked per week are varied and include mornings, nights, afternoons, and weekends. Shifts vary depending on hours of operation and business needs.

Education and Experience:

• High school diploma or equivalent preferred.
• Previous retail experience preferred.
• On-the-job training provided.

Physical Requirements:

• Ability to operate a computer, keyboard, iPad, receipt printer, and other point of sale equipment.
• Frequent moving, reaching, and grabbing.
• Prolonged periods of standing and walking throughout the retail space.
• Must be able to lift up to 40 pounds at times.

EEO Statement

At Origins | Rose Mary Jane, we believe our workforce should be as diverse as the cannabis plant itself. We actively seek out people of different backgrounds and encourage all to apply. Your race, age, gender, religion, sexual orientation, skin color, national origin, and any other protected characteristic that makes you uniquely you, are welcome here.

Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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