Cannabis Marijuana License Support Specialist Administrative 1 Jobs

Initial Posting Date:
09/14/2022
Application Deadline:
09/26/2022
Agency:
Oregon Liquor & Cannabis Commission
Salary Range:
$3,020 - $4,462
Position Type:
Employee
Position Title:
Marijuana License Support Specialist (Administrative Specialist 1)
Job Description:
The Oregon Liquor & Cannabis Commission (OLCC) is looking to fill multiple Marijuana License Support Specialist (Administrative Specialist 1) positions in our Licensing Division located at 9079 SE McLoughlin Blvd in Portland, OR.
We are posting this as an internal and external recruitment opportunity. Individuals who currently work for the OLCC will be given preference during the application process.
Who are we?
The OLCC is the agency responsible for regulating the sale and service of alcoholic beverages, the production and sale of recreational marijuana, the tracking of Oregon Health Authority medical marijuana, and the tracking of industrial hemp products sold in OLCC retail stores. The agency is comprised of three major operational programs; the Distilled Spirits Program, the Marijuana Program, and the Public Safety Program. All three programs are supported by the Administration, Financial Services, and Support Services divisions. Revenue generated from these programs helps support state and local government programs. The OLCC’s Public Safety Program licenses and regulates businesses in the alcohol and marijuana industry such as manufacturers, bars, restaurants, retail outlets, grocery and convenience stores.
What will you do?
Coordinate marijuana license application processes by reviewing and evaluating applications, assigning reviews, tracking status, and responding to inquiries and resolving problems. Process completed investigations and prepare license certificates. Communicate with partner agencies regarding license activity.
Here are some of the essential duties you will perform:
Processes all requests/applications for changes to licensed business that are received during the license year by: logging and determining the level of investigation required; resolving discrepancies, referring to other staff as needed for inspection and/or investigation under license criteria; tracking the assignment; facilitating the review of the completed investigation and documenting the changes in the file and system. As delegated, approves certain changes and updates system and file.
Monitors group voice-mail and multiple e-mail accounts, responding or sorting communications as determined by task assignments. As directed, logs voice-mails and periodically reviews both voice-mails and e-mails for completion of request/response. Works closely and frequently with other divisions to complete work.
Following completion of all statewide investigations for licenses, prints and compiles final license packet and determines whether all conditions for licensing have been met: reviews all information and documentation for correctness and completeness, including local government documentation and facilitates proper levels of review and signatures. Uploads completed licensing packet and sets system notification to applicant that the license is ready to issue pending payment of license fee.
Creates the Commission’s permanent license file by reviewing records (new licenses, renewal packets, compliance reports and violations), sorting to established criteria, and organizing, scanning, naming, indexing, and saving files to the appropriate location. Processes records requests (file reviews) as delegated by obtaining, redacting and transmitting records as well as receiving and processing payment and documenting request and fulfillment of request.
Processes application inactivation by monitoring pending applications (prior to assignment) for inactivity, sending required notifications to applicant, tracking for response and sending final inactivation letters. Makes administrative notes in NIC-USA system to reflect the progress and captures letter mailed. Processes final inactivation when no response is received by the applicant. Assists and Processes license suspension and revocations as delegated by Administrative Hearings Division
Creates and delivers annual license certificates when payment is received for approved licenses. Reviews and approves applications for Home Delivery and Medical Marijuana Processing and Sales and creates and delivers additional certificates.
Notifies cities and counties when recreational marijuana licenses are issued by sending the LUCS back to the appropriate local governing body.
Notifies Oregon Department of Agriculture whenever a Retailer, Processor or Wholesaler application is assigned for investigation. Notifies the Oregon Health Authority of all licensed processors, producers, and retail locations.
Prepares daily and weekly reports for publication and distribution as follows: This includes the daily statistics of license applications, weekly reporting of licensees with medical sale and retail home delivery endorsements on their licenses. Provides performance statistics to manager on a monthly basis for reporting to the commissioners and responds to ad hoc requests for statistics. Responds to inquiries about application/queue status from staff and applicants about the status of their submitted applications while in queue to be assigned to a license specialist.
What do you need to qualify?
Three years of clerical/secretarial experience that included:
Two years at a full performance level performing typing, word processing, or other generation of documents AND
Lead work responsibility or coordination of office procedures.
Courses or training in Office Occupations or Office Technology may be substituted for up to one year of the clerical/secretarial experience.
No substitution will be made for the two years at the full performance level.
Desired Attributes
Experience using policy and procedure manuals, handbooks, or reference material for answering questions.
Experience handling sensitive information with strict confidentiality and maintaining a high degree of professionalism.
Intermediate skill and proficiency in Microsoft applications such as Outlook, Word, and Excel.
Excellent equity-driven internal and external customer service skills and interpersonal skills with good verbal and written communication skills, and the ability to compose important documents paying attention to accuracy, grammar and punctuation.
Detail oriented and ability to switch priorities seamlessly and ability to handle inquires for information and protecting confidential information simultaneously.
Ability to work with multiple deadlines, continual change and at times heavy workloads and effectively navigate state-agency policies and procedures
How to Apply:

• Internal Applicants (Current State of Oregon Employee) –Apply through your employee
  Workday
  account. In the Worklet, Click on the Career application link, View Internal-Find Jobs, Find the position and select Apply.
• External Applicants: Please visit the
  State of Oregon job opportunities web-page
  to submit your application for the position
• All Applicants: Attach a resume
• All Applicants: Attach college transcripts when needed to show qualifications
• Note: If you don’t attach the required documents or complete the work experience portion of in your Workday profile, your application will be automatically disqualified from further consideration.

How are candidates selected?
The selection process consists of a review of your application and an evaluation of your education, experience, training, and overall professionalism of your application materials. Candidates that follow the application directions, submit what is required and provide us with credentials that showcase their skills and how they meet the minimum qualifications and desired attributes will be invited to an interview. Resumes will not replace the completed job history experience in Workday. We will only review documents that are requested. Because details are really important to us, your application materials will be evaluated for grammar, spelling and punctuation.
Want to Know More? Here’s some additional information:

• Telework: After an initial training period, this position is eligible for a flexible hybrid remote work schedule. The position is based at our HQ Portland office and you will be required to come into the office on an as-needed basis. Telework is evaluated periodically to ensure business needs are being met and can be adjusted at any time. Please visit the state’s
  Work Reimaged
  website for more information.
• The salary listed is the Public Employee Retirement Systems (PERS) qualifying base salary range of a Administrative Specialist 1 (AL-C0107-AA). If the successful candidate is PERS qualifying, the salary range will reflect the 6.95% increase.
• This position will be represented by the American Federation of State, County & Municipal Employees Union, Local 2505
• This position serves a six month trial service period
• Applicants must be authorized to work in the United States. Applicants who require VISA sponsorship will not be considered at this time.
• Driving: The person in this position may drive a State of Oregon vehicle. We require drivers to hold a current, valid driver’s license and maintain a good driving record in order to drive.
• Background: OLCC will conduct a personal background investigation prior to hiring. This includes a computerized criminal history check, fingerprinting and CJIS Clearance approval by the Oregon State Police. Adverse background and security check results may be grounds for disqualification.

What we offer:

• A competitive benefits package
• Paid sick and vacation leave, personal leave and eleven paid holidays per year.
• Part of a small-medium state agency where you can get to know your co-workers
• A workplace that fosters fairness, equity and inclusion to maintain a workplace environment where everyone is treated with respect and dignity.

Helpful Tips:

• Be sure to attach a resume and complete your Workday profile job history
• Allow yourself plenty of time to complete and submit the application & resume. Please be sure you complete your online Workday application
• Workday will timeout after 20 minutes of inactivity
• This posting closes at 11:59 PM on the close date listed
• Workday performs best in Google Chrome
• Log in to your Workday account before the job announcement closes to see if you have any pending tasks or actions, and make sure to complete these tasks or actions before the job announcement closes. These can be found under the “My Applications” section.
• Be sure to check both your email and Workday account for updates regarding this recruitment.
• You will only have one opportunity to upload the required resume. Drag and drop your resume into Workday when prompted to upload your resume. If you are concerned that one or both required documents didn't attach to your application, please email a copy to recruiter. Unfortunately we will not be able to upload resumes after the recruitment period closes.

Veteran's Preference:
OLCC provides veterans preference points to all eligible veterans. For more information, please go here:
https://www.oregon.gov/jobs/Pages/Veterans.aspx
. For privacy reasons, please do not attach veterans’ preference documents when initially applying. You will be asked to submit those once you’ve submitted your application via a pop-up with a veterans’ preference questionnaire. Please check your workday account email regularly for notices to send documents.
Questions/Need Help?
If you have questions about the recruitment or need assistance, please contact OLCC HR Recruiters, Corie Shelley by email at
[email protected]
or Carol Mueller at
[email protected]
.
THE OREGON LIQUOR & CANNABIS COMMISSION IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER COMMITTED TO WORK FORCE DIVERSITY

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