Cannabis Key Accounts Operations Manager Cannabis Industry Jobs

Job details
Salary
$70,000 a year
Job Type
Full-time
Number of hires for this role
1
Qualifications

• 
  
  
  

  • US work authorization (Required)

  • Bachelor's (Preferred)

  • Sales & Marketing: 3 years (Preferred)

  
  

Full Job Description

COMPANY:

Shryne Group, Inc is setting the industry standard to influence and inspire through our innovative methods. We merge together cannabis culture with cutting-edge technology to deliver the best possible customer and employee experience(s).

The company operates a fully integrated cannabis business with a footprint that covers the entire breadth of the state of California; the world's largest cannabis market. We control our supply chain from cultivation to retail, which enables us to deliver clean and tested cannabis products at unmatched prices. Notable brands include Stiiizy, Honeyleaf, and Authentic.

Our mission is to provide the one-stop-shop cannabis experience by offering exceptional customer experience service and diversified products. We strive to build long-term customer loyalty.

Working closely with the Senior VP of Sales, this will be a key addition to one of the fastest-growing brands in the state. We’re looking for an ambitious, motivated Sales Administrative Assistant to join our growing team of dedicated cannabis enthusiasts!

The Key Account Operations Manager is responsible for obtaining and maintaining long-term key customers by comprehending their requirements. The ideal candidate will be apt in building strong relationships with strategic customers. You must assist in identifying needs and requirements to promote our company’s solutions and achieve mutual satisfaction. The goal is to contribute to sustaining and growing our business to achieve long-term success. Lead the execution of go-to-market plans with key accounts.

Responsibilities:

• Acquire a thorough understanding of key customer needs and requirements

• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

• Ensure the correct products and services are delivered to customers in a timely manner

• Serve as the link of communication between key customers and internal teams

• Resolve any issues and problems faced by customers and deal with complaints to maintain trust

• Play an integral part in generating new sales that will turn into long-lasting relationships

• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

• Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives

• Suggest solutions that answer clients’ needs and wants

• Gather, report, and communicate customers' feedback on service, technology, and product delivery

• Research and source new potential clients

• Measure, track and analyze key account metrics

• Create reports for upper management

• Keep abreast with industry and market trends and best practices

Key Account Manager qualifications and requirements:

• Preferrable experience working with key accounts

• Experience in sales and providing solutions based on customer needs

• Outstanding communication and interpersonal skills

• Aptitude in networking and building relationships

• Excellent organizational skills

• Ability in problem-solving and negotiation

• Ability to prioritize and meet critical deadlines

• Problem-solving and negotiation aptitude

Key soft skills needed:

• Communication

• Company and customer expertise

• Strategic perspective

• Leadership

• Skilled negotiation

• Value-based selling

Technical skills needed:

• Excel – Intermediate Experience -Advanced preferred

• Presentation Software -

• CRM Knowledge – Preferred: Odoo/Salesforce

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift 20 pounds at times.

• Must be able to travel.

• Be able to stand for prolonged periods of time, bend, kneel, squat, and twist

• Be able to drive for an extended period of comfortably

Education:

Bachelor’s degree or equivalent experience

Benefits:

• Comprehensive medical, dental, and vision benefits coverage (can sign up for benefits after 60 days of employment)

• PTO/Sick Time (accrues from day one and can be used at day 90)

Due to Covid-19, we are doing everything we can to keep our team and customers safe. This means individual offices or widely spaced workstations. We also provide extra masks, shields, hand sanitizer, and gloves as needed. We are an essential business and we require our team to work in the office.

Shryne Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute/Relocate:

• Los Angeles, CA 90012 (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Cannabis Industry: 3 years (Required)
• Key Account: 3 years (Preferred)
• Sales & Marketing: 3 years (Preferred)

Work Location:

• On the road

Apply for this job with Shryne Group, Inc.--STIIIZY

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