Cannabis Jobs in Lebanon, OH

Cannabis Product Associate

Ethos Cannabis

Website: www.ethoscannabis.com

Company Overview:

Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Maryland, and Ohio and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S.

Position Summary/Objective:

The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.

We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.

Responsibilities:

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
• Greet all patients in a warm, sincere, and helpful manner
• Provide an excellent customer experience while assisting in the sale of cannabis products
• Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
• Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
• Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
• Assist patients with choosing the right products according to their ailments
• Ensure orders are fulfilled efficiently with 100% accuracy at all times
• Operate cash register, computer-based POS system, and cash drawer
• Adhere to company Standard Operating Procedures
• Verify patient allotment and ensure he/she is eligible to make purchases using the state system
• Maintain proper cash handling procedures at all times
• Maintain fully stocked and clean POS counters at all times
• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
• Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
• Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
• Ensure opening and closing cleaning and organization is completed
• Participate in periodic staff meetings
• Ensure POS counters are ready when dispensary opens
• Manage inbound phone inquiries and route calls accordingly
• Adhere to all Medical Cannabis laws
• Maintain a positive attitude that promotes teamwork
• Work collaboratively and respectfully with other team members
• Participate in ongoing education and professional development opportunities
• Read industry publications to keep up to date on trends
• Additional duties as assigned by management

Qualifications:

Education:

• Minimum of a high school degree required; college degree preferred

Experience:

• 2 years of customer service experience
• Cannabis experience preferred
• Local applicants preferred
• Experience in a retail or customer service setting
• Superior customer service skills and phone etiquette
• Cash register experience with speed and accuracy
• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
• Strong organizational skills
• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
• Detail oriented with an eye on process optimization
• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
• Must be able to handle constructive criticism and guidance
• Proper employment documentation; reliable transportation and valid driver's license
• Ability to work 7 days per week including some holidays and to be flexible with schedule

Capabilities and Skills:

• Knowledge of marijuana strains, formulations, extracts and other products on the market
• Excellent customer service skills
• Attention to detail
• Precise math skills
• Organizational skills
• Multi-task oriented
• Ability to work in a fast-paced, changing, and challenging environment
• High level of integrity and a strong work ethic
• Proficiency in computer usage, including retail point-of-sale software
• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check - certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
• Ability to lift and carry up to 20 pounds for a distance of 50 feet
• Must pass stringent State background test requirements

Compensation:

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Cannabis Product Associate

Ethos Cannabis

Website: www.ethoscannabis.com

Company Overview:

Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Maryland, and Ohio and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S.

Position Summary/Objective:

The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.

We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.

Responsibilities:

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
• Greet all patients in a warm, sincere, and helpful manner
• Provide an excellent customer experience while assisting in the sale of cannabis products
• Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
• Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
• Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
• Assist patients with choosing the right products according to their ailments
• Ensure orders are fulfilled efficiently with 100% accuracy at all times
• Operate cash register, computer-based POS system, and cash drawer
• Adhere to company Standard Operating Procedures
• Verify patient allotment and ensure he/she is eligible to make purchases using the state system
• Maintain proper cash handling procedures at all times
• Maintain fully stocked and clean POS counters at all times
• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
• Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
• Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
• Ensure opening and closing cleaning and organization is completed
• Participate in periodic staff meetings
• Ensure POS counters are ready when dispensary opens
• Manage inbound phone inquiries and route calls accordingly
• Adhere to all Medical Cannabis laws
• Maintain a positive attitude that promotes teamwork
• Work collaboratively and respectfully with other team members
• Participate in ongoing education and professional development opportunities
• Read industry publications to keep up to date on trends
• Additional duties as assigned by management

Qualifications:

Education:

• Minimum of a high school degree required; college degree preferred

Experience:

• 2 years of customer service experience
• Cannabis experience preferred
• Local applicants preferred
• Experience in a retail or customer service setting
• Superior customer service skills and phone etiquette
• Cash register experience with speed and accuracy
• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
• Strong organizational skills
• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
• Detail oriented with an eye on process optimization
• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
• Must be able to handle constructive criticism and guidance
• Proper employment documentation; reliable transportation and valid driver's license
• Ability to work 7 days per week including some holidays and to be flexible with schedule

Capabilities and Skills:

• Knowledge of marijuana strains, formulations, extracts and other products on the market
• Excellent customer service skills
• Attention to detail
• Precise math skills
• Organizational skills
• Multi-task oriented
• Ability to work in a fast-paced, changing, and challenging environment
• High level of integrity and a strong work ethic
• Proficiency in computer usage, including retail point-of-sale software
• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check - certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
• Ability to lift and carry up to 20 pounds for a distance of 50 feet
• Must pass stringent State background test requirements

Compensation:

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Cannabis Product Associate - Lebanon, OH 45036

Website: www.ethoscannabis.com

Ethos Cannabis

Company Overview

Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Ohio, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania. 

Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S. 

Position Summary/Objective

The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.

We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
• Greet all patients in a warm, sincere, and helpful manner
• Provide an excellent customer experience while assisting in the sale of cannabis products
• Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
• Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
• Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
• Assist patients with choosing the right products according to their ailments
• Ensure orders are fulfilled efficiently with 100% accuracy at all times
• Operate cash register, computer-based POS system, and cash drawer
• Adhere to company Standard Operating Procedures
• Verify patient allotment and ensure he/she is eligible to make purchases using the state system
• Maintain proper cash handling procedures at all times
• Maintain fully stocked and clean POS counters at all times
• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
• Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
• Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
• Ensure opening and closing cleaning and organization is completed
• Participate in periodic staff meetings
• Ensure POS counters are ready when dispensary opens
• Manage inbound phone inquiries and route calls accordingly
• Adhere to all Medical Cannabis laws
• Maintain a positive attitude that promotes teamwork
• Work collaboratively and respectfully with other team members
• Participate in ongoing education and professional development opportunities
• Read industry publications to keep up to date on trends
• Additional duties as assigned by management

Qualifications

Education: Minimum of a high school degree required; college degree preferred

Work Experience:

• 2 years of customer service experience
• Cannabis experience preferred
• Local applicants preferred

Qualifications:

• Experience in a retail or customer service setting
• Superior customer service skills and phone etiquette
• Cash register experience with speed and accuracy
• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
• Strong organizational skills
• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
• Detail oriented with an eye on process optimization
• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
• Must be able to handle constructive criticism and guidance
• Proper employment documentation; reliable transportation and valid driver's license
• Open availability/flexibility to work weekdays & weekends, including some holidays

Capabilities and Skills:

• Knowledge of marijuana strains, formulations, extracts and other products on the market
• Excellent customer service skills
• Attention to detail
• Precise math skills
• Organizational skills
• Multi-task oriented
• Ability to work in a fast-paced, changing, and challenging environment
• High level of integrity and a strong work ethic
• Proficiency in computer usage, including retail point-of-sale software
• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
• Ability to lift and carry up to 20 pounds for a distance of 50 feet
• Must pass stringent State background test requirements

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: From $15.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Application Question(s):

• Based on state regulations to be a dispensary employee, are you at least 21 years or age?
• Are you available to work on a full-time basis that will include weekdays & weekends?
• Will you be able to reliably commute or to Wilkes-Barre, PA for this job?

Experience:

• Customer service: 2 years (Preferred)

Work Location: One location

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Cannabis Product Associate - Lebanon, OH 45036

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis – operating as About Wellness in Ohio.

Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Ohio, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania. 

Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S. 

Position Summary/Objective

The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.

We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
• Greet all patients in a warm, sincere, and helpful manner
• Provide an excellent customer experience while assisting in the sale of cannabis products
• Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
• Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
• Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
• Assist patients with choosing the right products according to their ailments
• Ensure orders are fulfilled efficiently with 100% accuracy at all times
• Operate cash register, computer-based POS system, and cash drawer
• Adhere to company Standard Operating Procedures
• Verify patient allotment and ensure he/she is eligible to make purchases using the state system
• Maintain proper cash handling procedures at all times
• Maintain fully stocked and clean POS counters at all times
• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
• Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
• Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
• Ensure opening and closing cleaning and organization is completed
• Participate in periodic staff meetings
• Ensure POS counters are ready when dispensary opens
• Manage inbound phone inquiries and route calls accordingly
• Adhere to all Medical Cannabis laws
• Maintain a positive attitude that promotes teamwork
• Work collaboratively and respectfully with other team members
• Participate in ongoing education and professional development opportunities
• Read industry publications to keep up to date on trends
• Additional duties as assigned by management

Qualifications

Education: Minimum of a high school degree required; college degree preferred

Work Experience:

• 2 years of customer service experience
• Cannabis experience preferred
• Local applicants preferred

Qualifications:

• Experience in a retail or customer service setting
• Superior customer service skills and phone etiquette
• Cash register experience with speed and accuracy
• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
• Strong organizational skills
• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
• Detail oriented with an eye on process optimization
• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
• Must be able to handle constructive criticism and guidance
• Proper employment documentation; reliable transportation and valid driver's license
• Open availability/flexibility to work weekdays & weekends, including some holidays

Capabilities and Skills:

• Knowledge of marijuana strains, formulations, extracts and other products on the market
• Excellent customer service skills
• Attention to detail
• Precise math skills
• Organizational skills
• Multi-task oriented
• Ability to work in a fast-paced, changing, and challenging environment
• High level of integrity and a strong work ethic
• Proficiency in computer usage, including retail point-of-sale software
• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
• Ability to lift and carry up to 20 pounds for a distance of 50 feet
• Must pass stringent State background test requirements

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Application Question(s):

• Based on state regulations to be a dispensary employee, are you at least 21 years or age?
• Are you available to work on a full-time basis that will include weekdays & weekends?
• Will you be able to reliably commute or to Wilkes-Barre, PA for this job?

Experience:

• Customer service: 2 years (Preferred)

Work Location: One location

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

General Manager of Dispensary

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis – operating as About Wellness in Ohio.

Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Ohio, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania. 

Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S. 

Position Summary/Objective

The General Manager of Dispensary is responsible for overseeing and managing a team of dispensary employees for the Company’s cannabis dispensary retail store. This position will involve directly managing and making the dispensary operational. The General Manager serves as staff mentor and supervisor, patient advocate, and Ethos brand ambassador.

We are seeking a passionate, driven, detailed oriented and collaborative General Manager of Dispensary to provide leadership, direction, and support, overseeing daily operations of the dispensary, including handling the needs of all patients and hiring and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility with the launch and operation of the dispensary while maximizing sales with a customer service focus. Previous cannabis retail experience is necessary.

Responsibilities

• Develop and implement Standard Operational Procedures (SOPs), best practices, and policies to advance Ethos’ mission, vision, goals, and objectives at the store level
• Hire, develop, and train dispensary employees. Lead the development of employee training materials, including education and development of staff regarding medical cannabis strains, products, and consumption mechanisms
• Assist in the launch and opening, as well as maintain the ongoing operations of the dispensary
• Manage financial records and cash handling procedures
• Maintain all confidential information according to HIPAA policies and procedures
• Oversee store opening and closing activities
• Collaborate with other functional leaders in developing and implementing a best-in-class customer experience
• Deliver optimal productivity in stores through operational excellence, process improvement, and consistent resolution of challenges
• Conduct performance reviews of dispensary employees on a regular basis
• Interface with wholesalers and grow/processors to negotiate and source quality product supply
• Coordinate and staff dispensary schedule
• Manage all aspects of dispensary with a customer-first mentality and an intense focus on company culture and ethics, customer service, sales growth, and brand standards
• Provide input regarding marketing strategy and initiatives in collaboration with current managers and new marketing team that is coming on board
• Work collaboratively with compliance, security, and transportation managers regarding compliance, loss prevention, security, and logistics on all mutual issues and in prioritization of needs
• Serve as a liaison to the local community and area health providers
• Coordinate patient outreach and educational programming (with input from grow/processors and marketing team)
• Interface with IT managers to develop and continually assess technology implementation and adjust based on business needs
• Ensure compliance on all policies, standards, and values
• Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge
• Stay abreast of customer and business trends and actively communicate with corporate stakeholders to provide input on retail and strategic business initiatives
• Ensure that physical environment is safe, sanitary, and that all equipment/technology is in good working order
• Lead initiatives, store strategies, and specific projects at the store level that may be assigned by executive-level management
• Report directly to the Director of Retail Sales

Qualifications

Education:

Minimum of a bachelor’s degree required

Work Experience:

• Significant managerial experience in a cannabis retail environment
• Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
• Experience in inventory management and reconciliation
• Human Resources management experience including hiring, training, records management, performance reviews, payroll processing, and more
• Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties

Capabilities and Skills:

• Exceptional team building, communication and people skills
• High level of integrity and a strong work ethic
• Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
• Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
• Ability to develop, analyze, and interpret key performance metrics, and read, analyze, and interpret financial reports relating to dispensary performance metrics
• Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Extended time sitting, walking, bending, and reaching is possible
• Ability to lift and carry up to 20 pounds for a distance of 50 feet
• Must pass stringent State background test requirements
• Minimum of 21 years of age
• Possess valid driver’s license or state ID card

Compensation:

This position is classified as Exempt and is not eligible for overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Education:

• Bachelor's (Preferred)

Experience:

• Retail management: 3 years (Required)

Work Location: One location

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Assistant General Manager of Dispensary - Cincinnati Ohio area

Website: ethoscannabis.com

Company Overview

Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Ohio, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Assistant Manager of Dispensary is responsible for assisting in managing a team of dispensary employees for the Company’s cannabis dispensary retail store. This position will involve supporting the General Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Assistant Manager will serve as a General-Manager-in-Training, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Assistant Manager will operate the store in absence of the General Manager.

We are seeking a passionate, driven, detailed-oriented and collaborative Assistant Manager of Dispensary to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all patients and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is necessary.

Responsibilities

• Understand and assist the General Manager with weekly and monthly sales information
• Assist the General Manager with employee schedules and managing employee work hours and vacation request
• Assist with training of all new employees as well as the re-training of existing employees when needed
• Motivate and work together with General Manager and employees to meet and exceed sales goals
• Assist with performance reviews of dispensary employees on a regular basis
• Inform employees of new updates and general developments in the Company
• Support the General Manager in evaluating applicants by discussing job requirements and applicant qualifications with human resources; interview applicants on a consistent set of criteria
• Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system
• Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
• Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors
• Strive to become familiar and proficient at all other tasks and duties of the General Manager
• Assist General Manager with regular and random inventory counts of medical cannabis, ancillary products, and dispensing supplies
• Accommodate scheduling expectations by supervising retail dispensary store a minimum of 40 hours per week, including weekend, evening, and holiday shifts
• Supervise dispensary Product Associates during General Manager’s absence or when directed
• Complete other duties as assigned by General Manager
• Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order
• Lead initiatives, dispensary strategies, and specific projects at the dispensary level that may be assigned by the General Manager
• Report directly to the General Manager of Dispensary

Qualifications

Education:

Minimum of a bachelor’s degree required

Work Experience:

• Previous experience in a cannabis retail environment is required
• Thorough understanding of state and local medical Cannabis laws and regulations, and how they apply to the operations of the Company is preferred
• Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
• Experience in inventory management and reconciliation
• Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties

Capabilities and Skills:

• Exceptional team building, communication and people skills
• Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required
• Strong attention to detail, organization skills, and time management abilities
• High level of integrity and a strong work ethic
• Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
• Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
• Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Extended time sitting, walking, bending, and reaching is possible
• Ability to lift and carry up to 20 pounds for a distance of 50 feet
• Must pass stringent State background test requirements
• Minimum of 21 years of age
• Possess valid driver’s license or state ID card; authorized to work in the U.S.

This position is classified as Exempt and is not eligible for overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

Education:

• Associate (Preferred)

Experience:

• Retail Store Managers: 1 year (Preferred)
• Customer service: 2 years (Preferred)

Work Location: One location

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.