Cannabis Inside Sales Customer Service Specialist Jobs

Position: Inside Sales & Customer Service Specialist

Department: Operations

Company: Pennsylvania Medical Solutions, LLC

Job Description: The inside sales specialist is responsible for handling the needs of new and existing customers and advancing and closing the sales process. The main objective of the inside sales specialist is to provide inside sales support for the specific geographic region (PA) to which they are assigned; this includes contacting customers and accepting and processing new orders. Most of the time, inside sales specialists work closely with outside sales representatives, supply chain representatives, and operations for product pricing and availability. Inside sales specialists work directly with customers on a daily basis and provide direct support to the sales department. They help ensure proper communication occurs within the sales team and often makes recommendations to help improve the entire sales process.

The day-to-day responsibilities of the inside sales specialist vary, but typical tasks include requesting and scheduling sample product orders, helping coordinate customer meetings with outside sales consultants, monitoring/maintaining the online sales/inventory platform and receiving and reviewing new orders. This position generally requires work during regular business hours, although schedules may vary depending on the time of year, job location, and position. The inside sales specialist is expected to gain knowledge of all operational processes to serve as an interphase between the outside sales team and the operations team. Inside sales specialists are required to gain extensive knowledge in the product field.

Company Overview: Pennsylvania Medical Solutions, LLC is focused on integrating standard medical, scientific, and operational practices into the medical cannabis industry, improving the quality, safety and affordability of cannabis-based medicines for our patients in Pennsylvania. Pennsylvania Medical Solutions is an Affirmative Action/Equal Employment Opportunity Employer Minority/Female/Disabled/Veteran.

Key Responsibilities

• Help develop business leads, establishing relationships.
• Understand, update, and maintain customer relationships.
• Document lead information and contacts in organizational/sales databases.
• Research and target new accounts and leads within organizations.
• Be an expert in the products and able to communicate their value, utility and limitations.
• Be knowledgeable in the manufacturing process.
• Monitor and maintain online wholesale platform.
• Monitor and maintain general/sales email account.
• Respond and manage outside sales requests daily.
• Monitor customer/patient feedback from all sources.
• Maintain close interaction with facility operations (GM/Inventory Manager) to inform production and help maintain consistent inventory supply based on feedback or perceived demand.
• Provide feedback to improve process quality and efficiency.
• Fulfill certain operational duties such as helping with inventory/labeling/short notice product preparation
• Participate as needed on behalf of Vireo at certain industry/sales events.

Job Qualifications

Required

Associate s Degree in a relevant field.

Minimum of three years work experience in sales field focusing on wholesale retail operations

Excellent written and oral communication as well as interpersonal, organizational and multitasking skills.

Excellent problem solving skills and ability to work autonomously.

Previous experience in medical cannabis is welcome but not required

Physical Demands: Ability to communicate orally with management and other co-workers is crucial. Regular use of the telephone and e-mail for communication is required. Sitting or standing for extended periods is common. Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents.

Good manual dexterity for the use of common office equipment.

Good reasoning ability is required to solve a wide range of problems.

Work Environment: The job is performed indoors in a traditional Office/Laboratory setting. Exposure to chemicals and laboratory agents is expected. Protective safety clothing, goggles, gloves, facemasks, or hat are required as needed (Lab). Activities include extended periods of sitting or standing. Occasional travel and weekends may be required for assisting the PA Sales Manager at events.

Job Type: Full-time

Apply for this job with Vireo Health Inc.

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.