Cannabis Hybrid Operations Assistant Transport Driver Jobs

An industry leading analytical laboratory is seeking a tech-savvy and professional able to perform a Hybrid Operations Assistant and Transport Driver role. This role manages the front desk and plays a pivotal role as a face and voice of the company as well as supports the transportation team. The ideal candidate will be process-driven, task-oriented, a reliable and safe driver, and able to establish positive working relationships with internal and external partners.

This is an entry level position assisting with office tasks, customer service, sample prep, and filling in as a driver when needed. Must be available to start at 8am when requested and part time weekend availability when needed. Flexible scheduling is available. Must have reliable transportation and vehicle available for errands and occasional sample pick up. You would be working in a small laboratory office. The ideal candidate would have the ambition and ability to grow with the company. This is not the type of workplace where you will end up always working in the same “box.” Creative thinkers and problem solvers of all types can find their place here.

If you have a customer-service mindset, strong technical skills, and thrive on supporting a team, this might be the position for you!

Responsibilities
- Manage the front desk and maintain organization of company documents
- Greet guests, sign transportation manifests, take payments
- Answer customer phone calls, provide basic customer service, take messages, escalate calls as necessary
- Calendar management and scheduling
- Assist with catering and maintain inventory of office supplies
- Respond to customer email inquiries, forward customer emails to appropriate personnel
- Assist with driver dispatch and route scheduling
- Filing various paperwork
- Receive samples into lab computer system
- Record payments into QuickBooks
- Create and send invoices to customers
- Assist with collections on delinquent accounts
- Assist in planning and executing special client and staff events
- Demonstrate exceptional customer service with every interaction
- Support staff and assist with projects and other administrative tasks as assigned
- Assist with sample prep (photographing, weighing, etc) as needed
- Drive to client locations and pick up samples as needed

Required knowledge/skills/abilities:
- Excellent customer service skills
- Self motivated, able to work independently
- Ability to prioritize, organize, and multitask with minimal supervision
- Provide top-notch customer service to internal and external clients and work well on teams

- Exceptional communication and interpersonal skills
- Must be comfortable interacting with a diverse audience
- Good tenure and job stability in previous roles
- High School diploma or equivalent required; College degree preferred
- Strong organizational skills
- Attention to detail
- Ability to follow instructions and operation procedures

- Clean driving record
- Must be 21+ to apply

Preferred/Desirable knowledge/skills/abilities:
**Will train for the right candidate**

- Experience with LIMS/ERP/MRP or similar systems
- QuickBooks Online experience
- Previous experience with accounts receivable/invoicing/collections
- MS Office/Google Docs working knowledge
- Prior coursework applicable to laboratory or office operations
- Working knowledge of Washington State geography and highway system
- Previous experience working in an environment where traceability and quality management was required (such as ISO9001 certified companies or aerospace)
- Previous laboratory experience

Location, Pay, and Benefits
- Location: Redmond, WA 98052
- Hours: Full-time, 30+ hours per week
- Schedule: highly flexible
- Must be available at 8am at least 3 days per week
- Hourly Wage: $19.00 per hour
- Position type: hire
- Full time employees are eligible for paid time off, heath/dental insurance

If you think you are the right candidate for the job, please apply and include your resume and a cover letter. Include in your cover letter why you want to take on this position and why you want to work for this company in particular. Please take some time to review our website before applying https://www.conflabs.com

Confidence Analytics is an industry leader in the field of cannabis quality assurance testing. We are a full-service chemical analytical and microbiology laboratory serving the i502 regulated marketplace. We lead the industry in both market share and analytical capability and we are on the cutting edge of development and standardization of testing methodologies. EEO Employer:
Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Overtime
• Weekend availability

COVID-19 considerations:
Employer follows current CDC guidelines as well as state and federal regulations.

Ability to commute/relocate:

• Redmond, WA 98052: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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