Cannabis Help Desk Analyst Medical Marijuana Jobs

Help Desk Support Analyst

About the role

Do you want to learn about one of the nation’s fastest growing industries? The Medical Marijuana Help Desk Support Analyst role offers you the opportunity to learn about, and work with the state of Pennsylvania’s Medical Marijuana program. We’re looking for caring and empathetic individuals that enjoy learning, problem solving, and helping others. This position is ideal for someone who can discuss technical concerns with a medical marijuana patient or caregiver, and use available resources to present solutions or suggestions in a helpful and professional manner. Come be a part of a growing team and a growing industry. Don’t miss out on this opportunity!

Responsibilities

Diagnose caller issues received through the Medical Marijuana Help Desk phone line.
Using a knowledgebase and other resources, offer solutions or recommended next steps.
Documenting calls including steps taken in a web-based ticketing system
Other duties as assigned

Location and commitments

Office locations in downtown Philadelphia and in Wyomissing PA.
Work from home options for evening shifts

Candidate requirements

Outgoing friendly and professional manner
Helpful and empathetic personality
Clear speaking voice. Fluent in English.
Aptitude for computer and web applications.
Ability to adjust to frequently changing processes and resources.
Successful candidates will comply with the Federal Vaccine mandate

EEO/disability/Veterans

About us

InspiriTec provides world class contact center and help desk services primarily in support of state and federal government projects. Our mission is to be an inspired social entrepreneurship that adds value to the lives of disabled and disadvantaged persons, the destinies of our corporate partners and the careers of our employees. What we do and how we do it will become a model for businesses and human service organizations alike.

Apply for this job with InspiriTec

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Help Desk Support Analyst
About the role
Do you want to learn about one of the nation’s fastest growing industries? The Medical Marijuana Help Desk Support Analyst role offers you the opportunity to learn about, and work with the state of Pennsylvania’s Medical Marijuana program. We’re looking for caring and empathetic individuals that enjoy learning, problem solving, and helping others. This position is ideal for someone who can discuss technical concerns with a medical marijuana patient or caregiver, and use available resources to present solutions or suggestions in a helpful and professional manner. Come be a part of a growing team and a growing industry. Don’t miss out on this opportunity!
Responsibilities
Diagnose caller issues received through the Medical Marijuana Help Desk phone line.
Using a knowledgebase and other resources, offer solutions or recommended next steps.
Documenting calls including steps taken in a web-based ticketing system
Other duties as assigned
Location and commitments
Office locations in downtown Philadelphia and in Wyomissing PA.
Work from home options for evening shifts
Candidate requirements
Outgoing friendly and professional manner
Helpful and empathetic personality
Clear speaking voice. Fluent in English.
Aptitude for computer and web applications.
Ability to adjust to frequently changing processes and resources.
Successful candidates will comply with the Federal Vaccine mandate
EEO/disability/Veterans
About us
InspiriTec provides world class contact center and help desk services primarily in support of state and federal government projects. Our mission is to be an inspired social entrepreneurship that adds value to the lives of disabled and disadvantaged persons, the destinies of our corporate partners and the careers of our employees. What we do and how we do it will become a model for businesses and human service organizations alike.

Apply for this job with InspiriTec

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Help Desk Support Analyst
About the role
Do you want to learn about one of the nation’s fastest growing industries? The Medical Marijuana Help Desk Support Analyst role offers you the opportunity to learn about, and work with the state of Pennsylvania’s Medical Marijuana program. We’re looking for caring and empathetic individuals that enjoy learning, problem solving, and helping others. This position is ideal for someone who can discuss technical concerns with a medical marijuana patient or caregiver, and use available resources to present solutions or suggestions in a helpful and professional manner. Come be a part of a growing team and a growing industry. Don’t miss out on this opportunity!
Responsibilities
Diagnose caller issues received through the Medical Marijuana Help Desk phone line.
Using a knowledgebase and other resources, offer solutions or recommended next steps.
Documenting calls including steps taken in a web-based ticketing system
Other duties as assigned
Location and commitments
Office locations in downtown Philadelphia and in Wyomissing PA.
Work from home options for evening shifts
Candidate requirements
Outgoing friendly and professional manner
Helpful and empathetic personality
Clear speaking voice. Fluent in English.
Aptitude for computer and web applications.
Ability to adjust to frequently changing processes and resources.
Successful candidates will comply with the Federal Vaccine mandate
EEO/disability/Veterans
About us
InspiriTec provides world class contact center and help desk services primarily in support of state and federal government projects. Our mission is to be an inspired social entrepreneurship that adds value to the lives of disabled and disadvantaged persons, the destinies of our corporate partners and the careers of our employees. What we do and how we do it will become a model for businesses and human service organizations alike.

Apply for this job with InspiriTec

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Help Desk Support Analyst
About the role
Do you want to learn about one of the nation’s fastest growing industries? The Medical Marijuana Help Desk Support Analyst role offers you the opportunity to learn about, and work with the state of Pennsylvania’s Medical Marijuana program. We’re looking for caring and empathetic individuals that enjoy learning, problem solving, and helping others. This position is ideal for someone who can discuss technical concerns with a medical marijuana patient or caregiver, and use available resources to present solutions or suggestions in a helpful and professional manner. Come be a part of a growing team and a growing industry. Don’t miss out on this opportunity!
Responsibilities
Diagnose caller issues received through the Medical Marijuana Help Desk phone line.
Using a knowledgebase and other resources, offer solutions or recommended next steps.
Documenting calls including steps taken in a web-based ticketing system
Other duties as assigned
Location and commitments
Office locations in downtown Philadelphia and in Wyomissing PA.
Work from home options for evening shifts
Candidate requirements
Outgoing friendly and professional manner
Helpful and empathetic personality
Clear speaking voice. Fluent in English.
Aptitude for computer and web applications.
Ability to adjust to frequently changing processes and resources.
Successful candidates will comply with the Federal Vaccine mandate
EEO/disability/Veterans
About us
InspiriTec provides world class contact center and help desk services primarily in support of state and federal government projects. Our mission is to be an inspired social entrepreneurship that adds value to the lives of disabled and disadvantaged persons, the destinies of our corporate partners and the careers of our employees. What we do and how we do it will become a model for businesses and human service organizations alike.

Apply for this job with InspiriTec

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.