Cannabis Graveyard Associate Southern Highlands Jobs

At Thrive, our Grave Associates are the entry point to provide our customers with a superior buying experience. You’ll use your cannabis knowledge to help consumers of all levels find the best product for them. Grave Associates operate in an all-encompassing role to serve within all positions on the graveyard shift. You can think on your feet, have high attention to detail, and excel in a team.

Responsibilities:

• Welcomes customers as they enter the facility
• Accurately utilizing the Company’s Point of Sale system
• Navigates sales though cross-selling and up-selling opportunities
• Maintains required average order goals by shift and/or location
• Provides excellent customer service to all guests in the facility
• Communicates with all dispensary agents to facilitate an efficient traffic flow to maximize sales and customer satisfaction
• Accurately and efficiently fulfill in-store and online orders
• Ensure accurate order information, both physically and electronically
• Obtains the appropriate identification documents from each patient/customer at every visit, ensuring validity of their identification through our desktop verification solution
• Manage inbound and outbound calls with knowledge and efficiency
• Identify and address customer needs with a goal of satisfaction
• Provide expert answers to questions about products, pricing, and availability
• Provides educational materials and resources for customers as needed
• Promotes a work environment that is positive, customer-service oriented, and compliant with established laws and regulations and Company policies and procedures
• Prepares customer online and in-store orders, if assigned
• Maintaining clean and tidy facility areas
• Maintains appropriate knowledge of all applicable state and local laws and regulations, as well as processes in accordance with The Cannabis Compliance Board and Dispensary policies and procedures
• Adheres to state regulations on purchase limits
• Other duties as assigned by Retail Store Manager

Qualifications:

• Excellent customer service skills
• Sense of urgency and ability to maintain high energy
• Great listening skills and ability to take direction from individuals in higher-level positions
• The motivation to stay current on new inventory and products in the store
• Actively seeks out development opportunities to improve quality of sales
• Maintains knowledge of all cannabis, related products, and services offered
• Confident, proactive, and willing to take on challenges
• Ability to work in a fast-paced and ever-changing environment
• Excellent verbal and written communication
• Attention to detail, effective time-management, and ability to multitask
• Proficiency in Mac-based software and internet navigation
• Must be able to obtain work cards at all times

Physical Requirements:

• Ability to be on your feet up to 10 hours
• Ability to lift up to 50 lbs when needed
• Ability to sit, bend and stand for extended amounts of time
• Ability to be in front of a monitor throughout the shift

Requirements:

• Must be age 21 or older
• Ability to obtain required state and city work cards
• High school diploma or equivalent

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
We are following all of the Governor's and the CDC's directives.

Education:

• High school or equivalent (Required)

Experience:

• Retail sales: 2 years (Required)

License/Certification:

• Cannabis Agent Card (Preferred)

Work Location: One location

Apply for this job with Thrive Cannabis Marketplace

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