Cannabis Front Desk Coordinator Full Time Jobs

Founded in 2005, The Natural Cannabis Company was created as a way to provide women safe access to quality cannabis. Since its inception our company has continued to evolve and thrive, always keeping in line with our commitments to providing only clean, pesticide- and contaminant-free, premium cannabis products and helping women have a safe, positive experience both as clients and staff.

As we continue to grow we are seeking an Front Desk Coordinator to join our team! This is a part-time position, 9:45am - 7:15pm, Sunday - Thursday. In this important role, the right person will serve as the first impression of our business.

What Winning Looks Like:

• Greet and check in clients and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, paper, etc.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Accept all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Track and order office equipment and supplies.
• Ability to multitask
• Take initiative and anticipate needs before they arise
• Show passion for what we do and provide to our patrons

Requirements:

• Must live within 25 miles of the Santa Rosa, CA area
• Available to work 9:45am - 7:15pm, Sunday - Thursday
• High school diploma or relevant qualification.
• A minimum of 2 years of proven experience in a similar role.
• Superb written and verbal communication skills.
• Excellent organizational and multi-tasking abilities.
• A love for helping and serving others.
• Comfortable working within the cannabis industry
• A strong ability to read people and change your communication style to adapt to individuals
• A high level of self-confidence and comfort in your own skin, balanced with humility and a self-effacing sense of humor
• Able to stay calm under pressure in a fast-paced environment and do your best work when others would be over-whelmed
• Honest, loyal, and discreet.

Technology:

• Google Workplace
• VeriScan ID

Natural Cannabis Company offers competitive market pay. Our company provides a professional and fun work environment that brings passion and business together.

Natural Cannabis Company is an equal opportunity employer. Natural Cannabis Company is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

COVID-19 considerations:
All customers are required to wear a mask, common surfaces are sanitized.

Ability to commute/relocate:

• Santa Rosa, CA 95407: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• A client arrives without the proper ID/documentation. How would you handle this scenario?
• Do you speak any additional languages beyond English? (not required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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