Cannabis Dispensary Retail Manager Adult Use Cannabis Jobs

Employment Position : Dispensary Retail Manager - Adult-Use Cannabis Dispensary
Qualifications

• Cannabis Retail Management: Minimum 1 year prior experience (Required)

• Retail Management Experience: Minimum 5 years prior experience (Required)

• US work authorization (Required)

• Background screening in compliance with the Cannabis Control Commission (Required)

• Must be able to obtain and maintain a current Marijuana Establishment Agent Registration Card.

Mission Statement and Message from the CEO:

Collective Cannabis is committed to creating a safe and clean community environment specializing in providing a wide variety of consistent, high quality cannabis products to consumers and patrons who are 21 years of age or older.

Full Job Description:

Dispensary Retail Manager

Job Responsibilities

Customer Experience

• Monitors and analyzes the customer service provided by team members. Offers feedback and coaching.

• Greets customers and offers assistance with products and services.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and service traits.

• Resolves customer complaints and helps respond to customers' special needs.

Operations

• Supervises operation of the store and team members, opening/closing/changing shifts, task delegation and scheduling team members

• Supervises the control of the store money including register counts, withdraws from the bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.

• Supervises the return process of merchandise.

• Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.

• Supervises operations of assigned location including strict compliance with all applicable laws and regulations.

• Maintains knowledge of all computer and technology systems and software (e.g. registers, LeafLogix, etc.). Ensures response to all systems problems by contacting information technology support and seeking solutions.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned, including assisting team members as needed.

• Willing to travel to other locations for training and/or coverage

Daily Planning and Execution

• Assists with assigning daily operational responsibilities and tasks and sets expectations for all store team members.

Business Performance Management

• Receives exposure to analytical data to better understand store performance trends and changes.

• Reviews and ensures effective asset protection to reduce loss, focusing specifically on front of house operations.

People and Performance Management

• Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Provides feedback to help with employee career progression.

• Ensures training of team members; provides coaching and mentoring.

• Issues constructive discipline and makes discipline recommendations.

• Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing the vision.

• Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members.

• Develops and delivers performance management for direct supervises.

Training and Personal Development

• Participates in the company and on-the-job training to improve skills and productivity and attends training

• Follows performance improvement plans offered by dispensary manager and director of dispensary operations

• Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices.

Communications

• Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication are open between management and non-management team members.

• Assists all other management in planning and attending community events.

Note: Collective’s job descriptions are not all inclusive. Employees may be expected to perform other duties and tasks as assigned to meet the ongoing needs of the business, that are not specifically listed above.

Collective is an Equal Opportunity Employer. We fully embrace as well as encourage our employees’ differences in age, color, ethnicity, gender, gender identity or expression, language, nationality, physical or mental capabilities or disabilities, socioeconomic status, veteran status, and any and all other characteristics or traits that make each individual unique.

Job Type: Full-time

Pay: $45,000.00 - $75,000.00 per year

Benefits:

• Employee assistance program
• Employee discount
• Life insurance

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

COVID-19 considerations:
Collective Cannabis is closely monitoring regional, state, and local health and safety advisories to effectively combat COVID-19.

Experience:

• Cannabis: 1 year (Required)

Work Location: One location

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