Cannabis Dispensary Front House Manager Jobs

Green Valley Dispensary is looking for a charismatic, customer service focused manager. The front-of-the-house manager will be primarily focused on building a team and a customer experience that is second to none. If you don't eat, breathe, and sleep customer service...then this position is not for you. The ideal candidate is someone that can help build the business through their passion for cannabis and people.

Marketing experience is a plus.

The FOH manager will communicate effectively with all levels of the organization to implement and maintain store goals, values, policies, and procedures in accordance with company standards.

Responsibilities

- Compliance - Adhere to and promote a culture of compliance as it pertains to state and company regulations.

- Train & develop staff in all areas. Customer service, compliance, sales, etc.

- Regularly communicate with upper management regarding store performance and goal setting.

- Regularly communicate with the marketing department to manage community engagement, store promotions and events, and customer communication across a wide range of platforms.

- Manage and adjust staffing needs to handle the daily workload appropriately.

- Ensure excellent customer service from each employee in every transaction made.

- Recruit, hire, or fire employees.

- Build business through community engagement and local marketing efforts.

Requirements

- Must pass any and all required background checks
- Bachelor’s Degree in Business or related field preferred
- 1+ years of experience with P.O.S system
- 2+ years of experience in retail sales, customer service, and management. Experience in the cannabis industry is a plus.
- Knowledge of cannabis flower and CPG goods.
- Punctual, meticulous, reliable, organized.
- Excellent leadership and interpersonal skills
- Extensive experience with technology and point of sale systems
- Ability to review and present sales data to upper management. Some level of analysis of store performance is a must.

Must be over the age of 21 to apply.

Must have an active MED Badge.

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Holidays
• Weekend availability

Supplemental Pay:

• Monthly bonus

Work Location: One location

Apply for this job with Green Valley Dispensary

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Job detailsSalary$50,000 - $70,000 a yearJob TypeFull-timeNumber of hires for this role2Qualifications

• • Retail management: 1 year (Preferred)

Full Job Description

Purpose ___ _ Cookies Retail is a preferred global retail partner of Cookies that will be opening and operating store across the US and beyond.The Hospitality CO-Manager is responsible for recruiting, developing and leading the Budtender team in partnership with the General Manager (GM).Directly execute Cookies world class customer experience with the Lead Budtenders andBudtenders through setting clear goals, comprehensive product knowledge, maintaining high visual presentation standards and driving repeat business through the Cookies loyalty program.Ultimate goal is to deliver the Cookies customer experience to each and every customer and patient.

Core Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Execute Cookies world class customer experience.

• Provide a friendly and warm welcome to all customers.

• Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.

• Drive repeat business through local grass roots networking and our loyalty program.

• Partner with GM and recruiting team to set hiring standards for all store team members.

• Oversee management and associate onboarding programs, training modules, ongoing leadership development.

• Execute training modules, quizzes, video content and tracking.

• Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.

• Partner with GM on succession planning programs to build bench strength.

• Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.

• Link product, merchandising and presentation to overall business metrics.

• Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.

• Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.

• Partner with GM, Marketing and PR on community outreach, press and in-store events.

Qualifications: Required:

• Passion for and knowledgeable about Cannabis

• Passion for Cookies Culture

• Minimum 2 years’ experience supervising training, quality and customer service in retail.

• Microsoft Office skills in Word, Excel and Outlook.

• Strong knowledge of retail technology platforms and systems.

• Must possess strong analytical skills to assess data, facts and figures used to develop. strategies designed to improve the business.

Preferred:

• Store Management Experience

• College Degree

Competencies:

• Thorough understanding of the Cannabis industry

• Positive attitude

• Strong communication skills

• Interviewing and hiring skills

• Leadership and delegation

• Coach, motivate and develop

• Decision making and problem solving

• Conflict resolution

• Teamwork

• Performance management and execution

• Business acumen

Supervisory Responsibility: This person is directly responsible for managing the Lead Budtenders and Budtenders.

Work Environment: This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear.This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.

Position Type and Expected Hours of Work:

This is a full-time position. This position regularly requires long hours and frequent weekend work.

Travel: This position may require travel.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Weekend availability

Experience:

• Retail management: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No

Apply for this job with Cookies Retail

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.