Cannabis Director Retail Operations Dispensary Jobs

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IN A NUTSHELL…

The Director of Retail Operations is responsible for optimizing the retail experience and ensuring seamless operation with tight compliance and inventory controls. This is a heavily people-oriented management role that ensures all Store SOPs are carried out in smooth and disciplined manner. The Director will work very closely with the Market Leaders, and Managers to ensure each department is aligned with budget projections and operational goals. To achieve this, the Director must learn and integrate all components of our existing SOPs, ensure organizational readiness, and manage the day-to-day operations such that we consistently achieve profitability.

CORE JOB RESPONSIBILITIES

• Lead the store workforce management team to drive efficiencies in store scheduling, payroll forecasting, reporting and administration of incentive programs.
• Partner with the finance and accounting department to analyze store incentive programs to recommend changes that will drive top line growth and/or expense savings; as well as, manage store expenses and drive cost savings.
• Create a consistent in-store experience for customers; work with operations leaders to ensure store experience meets expectations consistently.
• Primary liaison between the executive management team and location to ensure that all information is communicated in a timely, consistent, and brand appropriate manner.
• Develop retail policies and procedures with the human resources team and incorporate into daily operations.
• Ensure operations are in full compliance with all local, state, and federal laws in Nevada.
• Monitor and/or adjust KPIs and work with each Dispensary Management to meet and exceed goals.
• Monitor staffing levels and other operational aspects to optimize store performance.
• Responsible for communicating regional performance and feedback to Executive Management.
• Stay informed of new technology and cannabis industry initiatives to drive innovation and efficiency within store.
• Partner with the Human Resources department to support training, talent management, employee relations & morale.
• Partner with Compliance and Safety to ensure Operations in consistently meeting the expectations and compliance regulations of CCB.

JOB SKILLS AND REQUIREMENTS

• 7 to 10 years retail experience, specifically in field operations, sales, workforce management and communications.
• At least 5 years' experience in a management or supervisory position
• Experience in the Operations within the Cannabis industry a plus.
• Understanding the uniqueness of the Las Vegas Market and consumer behavior.
• Must be a collaborative team player who can both nurture and develop management.
• Strong organizational, project management and time management skills to successfully implement strategic initiatives from initial idea through execution.
• Strong quantitative, analytical skills with attention to detail and accuracy
• Strong communication, critical-thinking, and presentation skills; including the ability to provide written and verbal direction effectively.
• Ability to work in a fast-paced, changing, and challenging environment.
• Strong Analytical, Communication and EQ skills
• Proven track record of managing the scope of operations in a complex business environment.
• Focuses simultaneously on short-and long-term goals.
• Ability to identify and resolve problems quickly.
• Experienced in a leadership role in an environment that is fluid, fast-paced, and constantly changing.
• Organized with a sense of urgency and ability to motivate a team.

PARALLEL IS UNITED BY OUR VISION, Mission, & Values

Our Vision – why we exist - is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.

Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.

6 CORE VALUES OF A PARALLEL ASSOCIATE

Integrity - We operate in a regulated and unchartered industry. Act and make decisions that stand up to scrutiny and reflect our position as a sophisticated, credible and respected leader. Be honest, trustworthy, dependable, and honorable. Demonstrate sound moral and ethical ways of interacting.

Collaboration - We are a collection of the best talent at all levels. Learn and grow from this diversity: welcome healthy debate and proactively seek other perspectives and points of view to find the best solution while not resting on consensus. Proactively ensure the right people have the right information at the right time. Work as a team vs. an individual performer.

Agility - We are growing incredibly fast in a new industry. Be open to change, be ready to pivot on the moment's notice, and act with a sense of urgency to take advantage of opportunities. Then be ready to do it again. Quickly –and calmly -respond and adapt to the unexpected. Modify and streamline processes, find more efficient ways of doing your job. Work efficiently across markets, time zones, and functions.

Intentionality - Intentionality requires action –it makes your intentions happen. Good thoughts are meaningless without action. It is initiative directed by the purpose to move our business forward. Intentionality is doing things important to you, even when not easy. Transformational change happens with intentionally.

Alignment - Together, we must understand and believe in our vision, mission, business and team goals and priorities. When we make a decision, even when we don't have consensus we all align behind that decision and execute. We don't revisit decisions unless we have material new data or circumstances.

Accountability - Make the best proactive and reactive decisions given the available information and the wisest counsel. • Own your decisions, actions and outcomes, and promptly correct mistakes. • Be reliable, honor commitments and do not finger point, off-load responsibilities, or criticize co-workers. Look after co-workers and team's success.

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Job details
Salary
$70,000 - $125,000 a year
Job Type
Full-time
Full Job Description

Director of Retail Dispensaries

Caregiver-Patient Connection LLC/Local Roots NE INC

Company Description

Caregiver-Patient Connection LLC/Local Roots NE INC, (LR) is one of the fastest growing cannabis companies in the state of Massachusetts. The locally owned company is currently operating a retail dispensary in the City of Fitchburg, is under construction on its’ second retail dispensary in Sturbridge (Q1/2 2020 opening) and the third in Marlboro (Q2-2020 opening) and is expanding its’ cultivation operations by an additional 20,000 square feet in Framingham. Our mission is to cultivate and deliver Local Roots branded cannabis, and cannabis products in accordance with the highest standards while setting a quality of excellence in customer service constantly maintaining state, and local regulatory compliance. For our team and customers, we are a company that very much buys into the “Cheers” television show model, “where everybody knows your name.”

Job Description

The Director of Retail Dispensaries will lead Local Roots dispensaries in Fitchburg, Sturbridge and Marlboro and is responsible for compliance, profitably growing dispensary revenue, developing dispensary objectives, and ensuring our customers receive consistent and exceptional service every visit. We seek a motivated individual to enhance our consumer experience, provide solid leadership to our retail teams, maximize revenue through marketing and advertising, and meet our future growth plans. The Director of Retail Dispensaries will report to the corporate management team.

What it takes

The Director of CPC/LR’s retail corporate arm will be responsible for numerous operational components and will supervise the individual locations while working closely with their General Managers. The position will require a little bit lawyer (regulatory compliance), an eye for market trends, the presence of a head coach and some creativity with the ability to improvise. The Director, most importantly, will spearhead the “front of the house” retail culture of our company. The Director will communicate and collaborate regularly with our management team.

This is an opportunity for someone to grow very quickly with us.

Experience

Prior experience in the cannabis industry is NOT required, however it is also not discouraged. A commitment to learn can easily make up for an initial lack of knowledge of the product. Candidates with restaurant or hotel management experience are highly encouraged.

Some bullet type responsibilities are below and they will begin to paint the picture, however the Director will most likely continue to add to the below as the operation matures and grows.

• Define objectives, strategies and plans at the retail level.
• Working with cross-functional team partners in cultivation finance and accounting, inventory/planning.
• Report on retail productivity, sales and profit and budget vs. actual.
• Recommend and implement techniques to improve productivity, increase efficiencies, enhance customer experience, and maintain best practices.
• Create an environment in which a personal, customer-focused, and service-oriented mentality is standard. The “Cheers” model.
• Understand and remain current on market trends and demand for product offerings.
• Oversee relationships with vendors to enhance product offerings, promotions and pricing.
• Oversee retail inventory levels and ensuring the freshest products of the highest quality are maintained in all retail locations.
• Become expert at all company-wide operating platforms including LeafLogix Point of Sale system and METRC, the state mandated seed to sale tracking system.
• Interact closely with the compliance team to ensure all dispensaries and personnel are in compliance with MA State regulations, in all operations, processes, inventory management and protocol. An understanding of 935CMR500.000 is critical to this position.
  
• Collaborate on product design, development, packaging and other channels to ensure the product meets the needs of the stores and continues to drive overall brand strategies. Modern digital marketing experience is very important.
• Reinforces service, product, operations and management expectations through training and development of LR store teams.
• Maintains a presence in the field in order to effectively coach and support dispensary teams. Ensures operational priorities, processes and procedures are communicated, understood and executed consistently across all locations.
• Hiring store general managers as needed. Assist general manager in hiring assistant general managers.
• Work well with the CPC/LR retail general managers.

Qualifications

• MUST BE OVER 21
• Sales and operations leader with retail or restaurant experience, with operations in a high-volume retail environment ideally with multiple locations.
• Experienced in leading strategy and execution of retail operations function.
• Strong personnel management and retail operations knowledge, including inventory control, loss prevention, retail POS systems, merchandising, customer service, budget preparation and compliance.
• Demonstrated track record in driving revenue and increasing store productivity.
• A visible leader who will establish credibility and inspire the team.
• Strong strategic skills with financial planning and operational savvy.
• Excellent oral and written communication skills.
• Excellent people and organizational skills.
• Team player with the ability to gain consensus through collaboration and open dialogue.

Additional Information

Salary commensurate with experience. Health benefits included.

All your information will be kept confidential according to EEO guidelines.

Local Roots NE provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available.

Job Type: Full-time

Pay: $70,000.00 - $125,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off

Work Location:

• Multiple locations

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail

This Company Describes Its Culture as:

• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

This Job Is:

• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)

Company's website:

• www.localroots.cc

Benefit Conditions:

• Only full-time employees eligible

Apply for this job with CPC/Local Roots

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.