Cannabis Customer Support Representative Sacramento Jobs

CUSTOMER SERVICE REPRESENTATIVE

**URGENTLY HIRING**

DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!

The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.

*MUST BE AT LEAST 21 YEARS OLD

*Customer service is what separates the best from the rest.

*Upward mobility opportunity for exemplary employees.

Responsibilities

- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.

-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.

-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms

-Cultivates customer relationships and manage account needs on an individual basis

-Maintains accurate records of all new and existing clients.

- Product knowledge as it relates to the menu and cannabis trends.

-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients

-This is a busy call center - Multitasking, computer skills, 45 words per minute, ability to track several tasks at once is critical to your success.

Requirements

-Minimum two years’ experience in sales and or customer service.

-Must have E-Commerce / Retail experience.

-Strong understanding of customer service needs.

-Great organization skills, in office and digitally.

-Ability to set and execute goals promptly.

-Understanding of sales and performance metrics.

-Strong work ethic and ability to work unsupervised.

-Excellent verbal and written communication skills with clients and coworkers.

-Problem-solving & negotiation skills.

-Positive attitude with the desire to be part of an exciting expanding company.

Think you’ve got what it takes? Submit your resume, and a one-page cover letter explaining why you’re a good fit for DeliverMDs Team, to the email on this posting.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Weekend availability

COVID-19 considerations:
Following CDC recommendations.

Work Location: One location

Apply for this job with DeliverMD

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.