Cannabis Customer Success Specialist Dope Marketing Jobs

Do you want the DOPEST job you’ve ever had with the fastest growing software company in the Twin Cities? DOPE Marketing is hiring account managers for our growing software company based in Mendota Heights, MN.

Are you a people person? Do you have a positive, outgoing personality? Do you like the idea of helping businesses grow and get more jobs? If you answered yes to these questions, this job is probably a good fit.

In this position, you will help small business owners get set up on our software DOPE360, complete an onboarding checklist for each new client, and make regular follow-ups with these new clients to ensure that they have the best partnership possible with DOPE Marketing.

DOPE Marketing prides itself on communication. You will go through 2 weeks of onboarding and training to show you exactly what our clients need to support their new accounts. You will be trained on Hubspot, Zapier, Monday.com, Slack, and the Google Suite. This is an entry-level position, but any experience in the tools mentioned, customer service, or account management positions is a plus.

What will a normal day look like in this position?

• Onboarding new clients to DOPE360 and assisting them in setting up their accounts
• Communicating change requests to the design team for editing postcard templates and other print templates in their DOPE360 account.
• Setting up automations in the client's account via Zapier (a tool that you will be trained on)
• Checking in with clients to see if there is anything in their account they need help with
• Directing customer support tickets to the correct team
• Update clients with new features and promotions in their DOPE360 account

This is a great entry-level learning opportunity in communications and marketing. Experienced marketing professionals, small agency owners, recent college graduates, and entry-level professionals are encouraged to apply! An ideal candidate is a detail-oriented and self-motivated individual with strong communications and technology skills.

Make sure to check out our website at www.DOPEMarketing.com for more information on our company, the DOPE360 software, and everything else DOPE Marketing has to offer.

Position Details

Job Type: Full-Time

Hours: 9am-5pm Monday - Friday

Location: On-Site, Mendota Heights, MN

Salary: $36,000 - $44,000/year

Requirements/Qualifications:

• Strong computer proficiency; Google Workspace Apps, and HubSpot CRM. If you’re not familiar with HubSpot, we will provide training
• Have the ability to handle multiple tasks
• Strong oral and written communication, and problem-solving skills
• Excellent organizational skills, attention to detail, and ability to prioritize
• Interpersonal skills to work directly with team members.
• Self-motivated and able to work autonomously to set and achieve targeted goals
• Legally permitted to work in the United States
• Ability to work in a casual office environment located in Mendota Heights Mon-Fri 9-5 pm

If you have any questions about the position, please send us a message here on indeed. We look forward to meeting you!

Job Type: Full-time

Pay: $36,000.00 - $44,000.00 per year

Benefits:

• 401(k) matching
• Paid time off

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Ability to commute/relocate:

• Saint Paul, MN 55120: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

Apply for this job with DOPE MARKETING

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.