Cannabis Customer Solutions Representative Jobs
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Here are 2 cannabis jobs mentioning "customer solutions representative" in May 2024, at companies like Growers House, including positions such as Customer Solutions Representative.
More than 30+ days
Growers House is looking for a full time Customer Solutions Representative to join our team!
Job Summary: As a Customer Solutions Representative you will be a vital resource to drive revenue and the highest level of customer support by answering customers questions, processing customer orders, and providing customers with solutions to their needs and problems.
Duties:
- Create a positive first impression with our inbound prospects and customers
- Work closely with customers via phone and email to help provide growing equipment solutions.
- Answer incoming emails and customer requests for tracking information, order status, and assistance
- Provide quotes to customers by identifying product costs from vendors within multiple systems.
- Partner with our experienced Customer Solutions Specialists to get shipping quotes and set up outbound freight shipments.
- Maintains daily, weekly, and monthly call, email, and order quotas.
- Manage all orders to cash activity for inbound customers including but not limited to product selection, order entry, customer invoicing, processing payment, and return issues.
- Work within company systems to log activity and notes and respond to tickets.
- Resolve conflicts and provide solutions to customers in a timely manner.
- Participates in ongoing sales, business, and technical training to increase overall awareness of Growers House solutions.
Minimum Requirements:
- One to three years phone and customer service related experience
- Strong written and oral communication
- Great work ethic and possess the ability to work with and communicate effectively within a team.
- Must be able to type 30 WPM or faster
- Must have experience using Microsoft Excel and/or Google Drive Spreadsheets
Knowledge, Skills, and Abilities
- Ability to influence people
- Organizing, and problem-solving skills
- Good interpersonal and communication skills
- Ability to work both independently and as a part of a team
- Good numerical ability
- Detailed oriented
Physical Requirements
- This position may require prolonged periods sitting at desk and working on a computer.
- Must be able to lift 15lbs at times.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental Insurance
- Health Insurance
- Paid Time Off
- Vision Insurance
Schedule:
- Monday to Friday
Experience:
- customer service: 1 year (Required)
- cannabis: 1 year (Required)
Education:
- High school or equivalent (Preferred)
Work Location:
- One location
- Fully Remote
This Company Describes Its Culture as:
- Outcome-oriented -- results-focused with strong performance culture
- Stable -- traditional, stable, strong processes
- People-oriented -- supportive and fairness-focused
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- A āFair Chanceā job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
- A job for which people with disabilities are encouraged to apply
Company's website:
- https://growershouse.com/
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- Temporarily due to COVID-19
Apply for this job with Growers House
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Growers House is looking for a full time Customer Solutions Representative to join our team!
Job Summary: As a Customer Solutions Representative you will be a vital resource to drive revenue and the highest level of customer support by answering customers questions, processing customer orders, and providing customers with solutions to their needs and problems.
Duties:
- Create a positive first impression with our inbound prospects and customers
- Work closely with customers via phone and email to help provide growing equipment solutions.
- Answer incoming emails and customer requests for tracking information, order status, and assistance
- Provide quotes to customers by identifying product costs from vendors within multiple systems.
- Partner with our experienced Customer Solutions Specialists to get shipping quotes and set up outbound freight shipments.
- Maintains daily, weekly, and monthly call, email, and order quotas.
- Manage all orders to cash activity for inbound customers including but not limited to product selection, order entry, customer invoicing, processing payment, and return issues.
- Work within company systems to log activity and notes and respond to tickets.
- Resolve conflicts and provide solutions to customers in a timely manner.
- Participates in ongoing sales, business, and technical training to increase overall awareness of Growers House solutions.
Minimum Requirements:
- One to three years phone and customer service related experience
- Strong written and oral communication
- Great work ethic and possess the ability to work with and communicate effectively within a team.
- Must be able to type 30 WPM or faster
- Must have experience using Microsoft Excel and/or Google Drive Spreadsheets
Knowledge, Skills, and Abilities
- Ability to influence people
- Organizing, and problem-solving skills
- Good interpersonal and communication skills
- Ability to work both independently and as a part of a team
- Good numerical ability
- Detailed oriented
Physical Requirements
- This position may require prolonged periods sitting at desk and working on a computer.
- Must be able to lift 15lbs at times.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental Insurance
- Health Insurance
- Paid Time Off
- Vision Insurance
Schedule:
- Monday to Friday
Experience:
- customer service: 1 year (Required)
- cannabis: 1 year (Required)
Education:
- High school or equivalent (Preferred)
Work Location:
- One location
- Fully Remote
This Company Describes Its Culture as:
- Outcome-oriented -- results-focused with strong performance culture
- Stable -- traditional, stable, strong processes
- People-oriented -- supportive and fairness-focused
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- A āFair Chanceā job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
- A job for which people with disabilities are encouraged to apply
Company's website:
- https://growershouse.com/
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- Temporarily due to COVID-19
Apply for this job with Growers House
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.