Cannabis Customer Care Center Associate Jobs

Nature’s Medicines looking for a top-notch Customer Care Center Agent with outstanding customer relations skills! This position will allow you to utilize your experience, your enthusiasm, problem solving techniques, and customer service capabilities to make an immediate impact on our organization. You will interact daily with our patients through various electronic platforms and also have the opportunity to help convert negative experiences into positive ones! You will be instrumental in helping to manage multiple online accounts including patient feedback and product reviews, as well as helping our patients with technical questions!
This job is located in Tolleson, AZ temporarily. The position will be relocated to Phoenix, AZ (near the airport) within the next six months.
RESPONSIBILITIES AND DUTIES:

• Provide customer service and support to the patients through various online platforms.
• Review all online review and feedback comments and categorize dissatisfaction by product.
• Respond to negative reviews by doing your best to be supportive and encouraging at all times.
• Create weekly/monthly reports about customer dissatisfaction drivers to be shared with internal teams.
• Reach out to customers to request reviews from recent orders as needed.
• Makes recommendations to management team on ways to improve efficiency.
• Willingness to take on additional duties as needed and do so with a positive attitude.
• Maintains quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints via online platforms.
• Contributes to team effort by accomplishing related results as needed.
• Participates in ongoing education and professional development as needed.
• Adheres to all Medical Cannabis laws.
• Maintain a positive attitude that promotes team work.
• Work collectively and respectfully with other team members.
• Additional duties as assigned by management.

QUALIFICATIONS:

• Experience working in a dispensary highly desired.
• Knowledge of various cannabis products highly desired.
• Experience in working in a team required.
• Can-do attitude is a must
• Superior customer service skills and phone etiquette.
• Must be able to manage multiple projects, set priorities, and meet deadlines
• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions.
• Ability to handle a busy atmosphere.
• Strong organizational skills.
• Ability to manage multiple projects, set priorities and meet deadlines.
• Knowledge of office management systems and procedures.
• Proficiency using MS Office applications.
• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.
• Detail oriented with an eye on process optimization.
• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
• Must maintain active Dispensary Agent Registry Identification Cards
• Must have the ability to push, pull, or lift a minimum of 50 pounds if relevant to job duties listed above.
• Throughout extended periods must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above.
• Excellent communication skills and leadership both verbally and through written media.
• Must be able to handle constructive criticism and guidance and offer the same to others in the department.
• Ability to articulate job goals in a manner they're completed effectively the first time.
• At least 21 years of age and authorized to work in the US.
• Proper employment documentation; reliable transportation and valid driver's license.
• If necessary, ability to work 7 days per week and to be flexible with schedule.
• Environmental Requirements and Exposure, depending on work location:
• Exposure to fertilizer, dusts, odors, high heat, low temperature, high and low humidity, high noise levels, vibrations, water, dry salts, allergens, pollen, dust, plant pathogens, other volatile organic compounds, and other environmental variables.

EDUCATION:

• High school diploma or equivalent
• Associate’s or Bachelor’s degree is desirable.

The above requirements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, and this job description may be amended at any time. Required experience, training, or educational requirements shall be as indicated or as deemed acceptable by Nature’s Medicines management.

Location: 120 North 44th StreetSuite 405, Phoenix, AZ 85034

Job Type: Full-time

Apply for this job with Nature's Medicines Dispensary (Amma Investment Group)

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Nature’s Medicines looking for a top-notch Customer Care Center Agent with outstanding customer relations skills! This position will allow you to utilize your experience, your enthusiasm, problem solving techniques, and customer service capabilities to make an immediate impact on our organization. You will interact daily with our patients through various electronic platforms and also have the opportunity to help convert negative experiences into positive ones! You will be instrumental in helping to manage multiple online accounts including patient feedback and product reviews, as well as helping our patients with technical questions!
This job is located in Tolleson, AZ temporarily. The position will be relocated to Phoenix, AZ (near the airport) within the next six months.
RESPONSIBILITIES AND DUTIES:

• Provide customer service and support to the patients through various online platforms.
• Review all online review and feedback comments and categorize dissatisfaction by product.
• Respond to negative reviews by doing your best to be supportive and encouraging at all times.
• Create weekly/monthly reports about customer dissatisfaction drivers to be shared with internal teams.
• Reach out to customers to request reviews from recent orders as needed.
• Makes recommendations to management team on ways to improve efficiency.
• Willingness to take on additional duties as needed and do so with a positive attitude.
• Maintains quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints via online platforms.
• Contributes to team effort by accomplishing related results as needed.
• Participates in ongoing education and professional development as needed.
• Adheres to all Medical Cannabis laws.
• Maintain a positive attitude that promotes team work.
• Work collectively and respectfully with other team members.
• Additional duties as assigned by management.

QUALIFICATIONS:

• Experience working in a dispensary highly desired.
• Knowledge of various cannabis products highly desired.
• Experience in working in a team required.
• Can-do attitude is a must
• Superior customer service skills and phone etiquette.
• Must be able to manage multiple projects, set priorities, and meet deadlines
• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions.
• Ability to handle a busy atmosphere.
• Strong organizational skills.
• Ability to manage multiple projects, set priorities and meet deadlines.
• Knowledge of office management systems and procedures.
• Proficiency using MS Office applications.
• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.
• Detail oriented with an eye on process optimization.
• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
• Must maintain active Dispensary Agent Registry Identification Cards
• Must have the ability to push, pull, or lift a minimum of 50 pounds if relevant to job duties listed above.
• Throughout extended periods must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above.
• Excellent communication skills and leadership both verbally and through written media.
• Must be able to handle constructive criticism and guidance and offer the same to others in the department.
• Ability to articulate job goals in a manner they're completed effectively the first time.
• At least 21 years of age and authorized to work in the US.
• Proper employment documentation; reliable transportation and valid driver's license.
• If necessary, ability to work 7 days per week and to be flexible with schedule.
• Environmental Requirements and Exposure, depending on work location:
• Exposure to fertilizer, dusts, odors, high heat, low temperature, high and low humidity, high noise levels, vibrations, water, dry salts, allergens, pollen, dust, plant pathogens, other volatile organic compounds, and other environmental variables.

EDUCATION:

• High school diploma or equivalent
• Associate’s or Bachelor’s degree is desirable.

The above requirements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, and this job description may be amended at any time. Required experience, training, or educational requirements shall be as indicated or as deemed acceptable by Nature’s Medicines management.

Location: 120 North 44th StreetSuite 405, Phoenix, AZ 85034

Job Type: Full-time

Apply for this job with Nature's Medicines Dispensary (Amma Investment Group)

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Nature’s Medicines looking for a top-notch Customer Care Center Agent with outstanding customer relations skills! This position will allow you to utilize your experience, your enthusiasm, problem solving techniques, and customer service capabilities to make an immediate impact on our organization. You will interact daily with our patients through various electronic platforms and also have the opportunity to help convert negative experiences into positive ones! You will be instrumental in helping to manage multiple online accounts including patient feedback and product reviews, as well as helping our patients with technical questions!
This job is located in Tolleson, AZ temporarily. The position will be relocated to Phoenix, AZ (near the airport) within the next six months.
RESPONSIBILITIES AND DUTIES:

• Provide customer service and support to the patients through various online platforms.
• Review all online review and feedback comments and categorize dissatisfaction by product.
• Respond to negative reviews by doing your best to be supportive and encouraging at all times.
• Create weekly/monthly reports about customer dissatisfaction drivers to be shared with internal teams.
• Reach out to customers to request reviews from recent orders as needed.
• Makes recommendations to management team on ways to improve efficiency.
• Willingness to take on additional duties as needed and do so with a positive attitude.
• Maintains quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints via online platforms.
• Contributes to team effort by accomplishing related results as needed.
• Participates in ongoing education and professional development as needed.
• Adheres to all Medical Cannabis laws.
• Maintain a positive attitude that promotes team work.
• Work collectively and respectfully with other team members.
• Additional duties as assigned by management.

QUALIFICATIONS:

• Experience working in a dispensary highly desired.
• Knowledge of various cannabis products highly desired.
• Experience in working in a team required.
• Can-do attitude is a must
• Superior customer service skills and phone etiquette.
• Must be able to manage multiple projects, set priorities, and meet deadlines
• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions.
• Ability to handle a busy atmosphere.
• Strong organizational skills.
• Ability to manage multiple projects, set priorities and meet deadlines.
• Knowledge of office management systems and procedures.
• Proficiency using MS Office applications.
• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.
• Detail oriented with an eye on process optimization.
• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
• Must maintain active Dispensary Agent Registry Identification Cards
• Must have the ability to push, pull, or lift a minimum of 50 pounds if relevant to job duties listed above.
• Throughout extended periods must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above.
• Excellent communication skills and leadership both verbally and through written media.
• Must be able to handle constructive criticism and guidance and offer the same to others in the department.
• Ability to articulate job goals in a manner they're completed effectively the first time.
• At least 21 years of age and authorized to work in the US.
• Proper employment documentation; reliable transportation and valid driver's license.
• If necessary, ability to work 7 days per week and to be flexible with schedule.
• Environmental Requirements and Exposure, depending on work location:
• Exposure to fertilizer, dusts, odors, high heat, low temperature, high and low humidity, high noise levels, vibrations, water, dry salts, allergens, pollen, dust, plant pathogens, other volatile organic compounds, and other environmental variables.

EDUCATION:

• High school diploma or equivalent
• Associate’s or Bachelor’s degree is desirable.

The above requirements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, and this job description may be amended at any time. Required experience, training, or educational requirements shall be as indicated or as deemed acceptable by Nature’s Medicines management.

Location: 9897 W McDowell Road# 720, Tolleson, AZ 85353

Job Type: Full-time

Apply for this job with Nature's Medicines Dispensary (Amma Investment Group)

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Nature’s Medicines looking for a top-notch Customer Care Specialist with outstanding customer relations skills! This position will allow you to utilize your experience, your enthusiasm, problem solving techniques, and customer service capabilities to make an immediate impact on our organization. You will interact daily with our patients through various electronic platforms and also have the opportunity to help convert negative experiences into positive ones! You will be instrumental in helping to manage multiple online accounts including patient feedback and product reviews, as well as helping our patients with technical questions!
This job is located in Tolleson, AZ temporarily. The position will be relocated to Phoenix, AZ (near the airport) within the next six months.
RESPONSIBILITIES AND DUTIES:

• Provide customer service and support to the patients through various online platforms.
• Review all online review and feedback comments and categorize dissatisfaction by product.
• Respond to negative reviews by doing your best to be supportive and encouraging at all times.
• Create weekly/monthly reports about customer dissatisfaction drivers to be shared with internal teams.
• Reach out to customers to request reviews from recent orders as needed.
• Makes recommendations to management team on ways to improve efficiency.
• Willingness to take on additional duties as needed and do so with a positive attitude.
• Maintains quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints via online platforms.
• Contributes to team effort by accomplishing related results as needed.
• Participates in ongoing education and professional development as needed.
• Adheres to all Medical Cannabis laws.
• Maintain a positive attitude that promotes team work.
• Work collectively and respectfully with other team members.
• Additional duties as assigned by management.

QUALIFICATIONS:

• Experience working in a dispensary highly desired.
• Knowledge of various cannabis products highly desired.
• Experience in working in a team required.
• Can-do attitude is a must
• Superior customer service skills and phone etiquette.
• Must be able to manage multiple projects, set priorities, and meet deadlines
• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions.
• Ability to handle a busy atmosphere.
• Strong organizational skills.
• Ability to manage multiple projects, set priorities and meet deadlines.
• Knowledge of office management systems and procedures.
• Proficiency using MS Office applications.
• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.
• Detail oriented with an eye on process optimization.
• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
• Must maintain active Dispensary Agent Registry Identification Cards
• Must have the ability to push, pull, or lift a minimum of 50 pounds if relevant to job duties listed above.
• Throughout extended periods must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above.
• Excellent communication skills and leadership both verbally and through written media.
• Must be able to handle constructive criticism and guidance and offer the same to others in the department.
• Ability to articulate job goals in a manner they're completed effectively the first time.
• At least 21 years of age and authorized to work in the US.
• Proper employment documentation; reliable transportation and valid driver's license.
• If necessary, ability to work 7 days per week and to be flexible with schedule.
• Environmental Requirements and Exposure, depending on work location:
• Exposure to fertilizer, dusts, odors, high heat, low temperature, high and low humidity, high noise levels, vibrations, water, dry salts, allergens, pollen, dust, plant pathogens, other volatile organic compounds, and other environmental variables.

EDUCATION:

• High school diploma or equivalent
• Associate’s or Bachelor’s degree is desirable.

The above requirements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, and this job description may be amended at any time. Required experience, training, or educational requirements shall be as indicated or as deemed acceptable by Nature’s Medicines management.

Location: 9897 W McDowell Road# 720, Tolleson, AZ 85353

Job Type: Full-time

Apply for this job with Nature's Medicines Dispensary (Amma Investment Group)

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.