Cannabis Consumer Protection Division Deputy Director Jobs

Position Description

The City of Seattle's Department of Facilities and Administrative Services (FAS), Consumer Protection Division (CPD) is seeking a collaborative, accountable, and customer service-oriented professional to serve as Deputy Division Director for Operations and Enforcement.
CPD is a diverse team of 46 employees with an $11 million budget and is responsible for managing and ensuring compliance with regulatory and business licensing and tax requirements as found in Seattle Municipal Code Titles 5, 6, and 7. Regulated industries include short term rentals, towing, taxi, for-hire, and transportation network companies, adult entertainment, recreational cannabis, and the nightlife industry. CPD also ensures compliance with City business licensing and tax requirements and ensures compliance with the City’s weights and measures code. CPD promotes public safety, protects consumers, and enhances the quality of life for Seattle residents, businesses, and visitors.
The Deputy Division Director for Operations and Enforcement is a confident leader, problem solver and collaborator and serves as a key advisor to the Director of CPD. The Deputy oversees the enforcement team comprised of special police-commissioned license and standard inspectors and supervisors and is an excellent people manager and team builder. The Deputy has a strong background in regulatory compliance and enforcement, has demonstrated experience planning and operationalizing programs and procedures, and is able to manage and coordinate multiple competing priorities in a fast-paced and technical environment. In addition, the Deputy has excellent communication and customer service skills and regularly interacts with the FAS Director's Office, other FAS divisions, City departments, Mayor and City Council staff, county and state agencies, and private sector stakeholders involved in City and regional regulatory activities. The Deputy reports to the Director of CPD and is a member of the division's leadership team.
About Us:
Facilities and Administrative Services (FAS) is the backbone of the City of Seattle and a dynamic organization (Download PDF reader) comprised of eleven divisions and 450+ employees that provides $375 million a year in services to the City through an exciting portfolio of lines of businesses. FAS is a collaborative workplace with collective accountability to promote equity, respect, civility, integrity, inclusiveness and fairness (Download PDF reader) for all employees.

Job Responsibilities

Build and maintain a great team. Manage three supervisors/managers who oversee teams of 6-8 Licenses and Standards Inspectors. Grow a staff culture that forges teamwork, collaboration, and accountability. Serve as a mentor and coach to staff and manage their performance.
Effectively manage regulatory operations in a fast-paced environment. Establish the priorities for the section, develop and track projects and work plans, and monitor and shift staff resources as needed to meet critical deadlines. Coordinate multiple technical regulatory programs, including community canvassing and business inspections.
Provide excellent customer service. Work closely with CPD staff and leadership, Director's Office, FAS divisions and with CPD’s customers and stakeholders. Serve as a key representative for CPD and communicate clearly and respectfully to a professional and culturally diverse workforce as well as with executives, community-based groups, vendors, and other government agencies.
Serve as key advisor. Provide operational strategic advice and recommendations to the CPD Director and department management on policy, program, process, and financial issues. Communicate and advocate for regulatory enforcement improvements, and prepare, edit, and present to the CPD Director, Department Executive Team and other key stakeholders issue papers on a variety of regulatory enforcement topics. Maintain the highest level of confidentiality.
Provide Policy, Program, and Business Process Analytics. Develop operational policies, programs, and business processes via legislation, director's rules, or standard operating procedures. Recommend funding and fee setting options. Assess and recommend business process improvements to increase operational effectiveness and efficiency of the section.

Qualifications

Minimum Qualifications

• 
  Bachelor's degree in public administration, management, business administration, political science, economics, statistics, or other related fields.
• Three (3) years of experience supervising or leading an operational team of at least six people with emphasis in coaching, mentoring, and performance management.
• Five (5) years of experience with regulatory compliance and code enforcement or a closely related field.

Equivalency:
Combinations of education, training and experience will be evaluated on an individual basis for comparability.
Desired Qualifications

• Committed to the City’s Race and Social Justice Initiative, the elimination of racial disparities and achievement of racial equity in Seattle.
• Additional years of experience leading an operational team.
• Experience working with diverse customers.
• Demonstrated experience as a key advisor to an executive level position.

The ideal candidate Is a forward thinking, inclusive, results-oriented leader with experience managing in a regulatory environment. He or she will have experience building strong teams and fostering an inclusive workplace culture with the ability to navigate difficult conversations and empower others.

Additional Information

COVID 19 Vaccination Mandate: All City of Seattle employees are required to be fully vaccinated against COVID-19. If selected, you will be required to submit proof of vaccination prior to your start date. People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine. Employees may make requests for a reasonable accommodation based on a medical disability or for sincerely held religious beliefs. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
Work Environment
This position requires onsite work. Alternative Work Arrangements and hybrid telework schedules for work conducted in a normal office environment may be considered and will be based on operational needs and consistency with FAS policies.
FAS supports the City of Seattle’s Race and Social Justice Initiative to end institutionalized racism by eliminating barriers to access, providing the staff and public with opportunities for growth, and developing equitable access to the programs and services we offer. If you share those values and meet the qualifications, we invite you to apply for this position.
To Apply:
Please submit an online application, a cover letter outlining your qualifications and experience, and a current resume in order to be considered for this position. Incomplete applications will not be considered.
Finalists may be required to undergo a background check.

The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.

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