Cannabis jobs at Treez

At Treez we value community, a strong work ethic, candor and results. We cherish diversity. If you’re willing to do more, you can grow at Treez. Here, you’ll be part of an important mission to accelerate the growth of the global cannabis industry.
We are looking for a Human Resources Business Partner (HRBP) with a passion for Learning and Development who will provide HRBP support for our Commercial and Engineering organizations. Reporting to the VP of People, this role is for an HR/L&D professional who is excited about making an impact at a growing startup by contributing hands-on and strategically, starting with a critical, high visibility L&D project where your creativity will shine.

This position will translate the Treez HR strategy into specific departmental or team based needs. One day you might be working with a Sales Manager on defining regional team assignments, another day you might be helping our Development Director establish a career ladder for tenured software developers or helping the Product Director develop a product training program for new hires. Whatever the project, this role will drive outcomes and align team initiatives against broader company objectives and HR best practices.

What you'll do:

• Act as a trusted advisor to department heads as well as a HR business partner/L&D lead
• Reimagine the employee experience: own continued development, implementation and maintenance of engaging, comprehensive, measurable employee onboarding.
• Champion a continuous learning environment


• Model company values including DEIB; evangelize and look for ways to integrate the values into the global organization


• Partner with external consultant to drive implementation of new HRIS


• Maintain and apply knowledge of employment law


• Analyze trends and metrics in partnership with VP People to develop solutions, programs or policies


• Demonstrate HR expertise in resolving employee relations issues.
• Work with department heads in the development of career ladders


• Provide day-to-day performance management guidance to line management
• Own performance management including the 2/yr performance review process.
• Work closely with team leads, management and employees to strengthen work relationships, build morale, and retention.


• Drive Employee Culture surveys, compiling data, feedback sessions and action plans.


• Own new employee immigration as well as India team members immigrating to Canada.


• Provide guidance and input on department level workforce planning


• Not an exhaustive list; additional responsibilities are a part of the role

What you'll need:

• 8+ years of experience in an HR business partner role, including
  
  
  
  • at least 3 years experience at a startup company (bonus if it's a SaaS startup)
  
  
  • 2+ years experience developing/project managing an extensive employee onboarding or similarly broad employee learning project
  
  
• Bachelor’s Degree in Human Resources Management, Business, Organizational Design, or a Learning & Development related field; or equivalent work experience


• Professional HR certification such as one of the following: SHRM-CP, SHRM-SCP, HRCI PHR or HRCI SPHR


• Strong analytical skills with emphasis on HR data; ability to take data and translate it into actions/insights for the business


• Adept in Google Suite and HRIS system implementation, reporting and functionality


• Knowledge and experience in compensation strategies and practices. Familiarity with Aon / Radford a plus


• Minimum of 3 years of experience resolving serious employee relations issues.


• Working knowledge of multiple human resource disciplines, including learning & development, compensation, immigration, employee relations, diversity, performance management, and federal and state employment laws.


• Demonstrated ability to navigate and excel in a startup environment


• Demonstrated ability to develop effective relationships across all levels and with diverse client groups; straightforward style with a strong EQ: excellent interpersonal, customer service and conflict resolution skills


• Outstanding analytical problem-solving skills with passion for data integrity, process definition, and continuous learning


• Excellent verbal and written English communication skills; concise and articulate


• Strong organizational skills and attention to detail


• Ability to comprehend, interpret, and apply the applicable laws, guidelines, and policies.


• A curious, continuous learner with personal resilience and ability to thrive in ambiguity.


• Must be able to work at home as well as at an office as needed.


• Travel in North America approximately 4 weeks a year is expected; accommodations will be considered.

Join the Treez Forest and You’ll Enjoy:

• A Remote First Work Environment


• Flexible work schedules, depending on role, in order to manage work around your life


• Phone & Internet Reimbursement (up to $60 per month total)


• Competitive, flexible paid time off


• Medical, dental, vision and 401(K) - no match yet, we're a startup!


• Personal and professional growth opportunities


• Furthering our diverse culture of inclusion, belonging and connectedness


• Making a significant difference in the cannabis/cannatech industries

About Treez:
Treez is the leading enterprise cloud commerce platform that streamlines retail and supply chain operations within the cannabis market. Through its innovative technology for retailers and brands, the company provides a robust breadth and depth of software solutions required to operate a successful modern dispensary.
Solutions include point of sale, dispensary inventory management, omnichannel sales capabilities and multiple cashless payment options all on a mission-critical platform that ensures regulatory compliance across every supply chain transaction. The innovative platform also connects essential brands with their retailers through a centralized brand catalog with real-time market insights. The extensible open API platform provides smooth integration into a variety of best-of-breed solutions, including CRM, marketplace, cashless payments and data analytics across the partner ecosystem, giving retailers everything they need to grow their business.

Equal Opportunity Employer:
Treez continually strives to create a diverse and inclusive environment. Treez provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Treez is Commitment to a Remote-First and Safe Workplace:
Treez is currently a remote-first workplace, meaning that nearly all work can be accomplished from home with occasional in-person meetings and travel. All employees at Treez must be vaccinated against Covid-19 if they are to meet with other Treez employees; legally mandated exemptions excepted. Treez reserves the right to revise its policies at any time.

Apply for this job with Treez

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

At Treez we value community, a strong work ethic, candor and results. We cherish diversity. If you’re willing to do more, you can grow at Treez. Here, you’ll be part of an important mission to accelerate the growth of the global cannabis industry.
We are looking for a Human Resources Business Partner (HRBP) with a passion for Learning and Development who will provide HRBP support for our Commercial and Engineering organizations. Reporting to the VP of People, this role is for an HR/L&D professional who is excited about making an impact at a growing startup by contributing hands-on and strategically, starting with a critical, high visibility L&D project where your creativity will shine.

This position will translate the Company’s HR strategy into specific departmental or team based needs. One day you might be working with a Sales Manager on defining regional team assignments, another day you might be helping our Development Director establish a career ladder for tenured software developers or helping the Product Director develop a product training program for new hires. Whatever the project, this role will drive outcomes and align team initiatives against broader company objectives and HR best practices.

What you'll do:

• Act as a trusted advisor to department heads as well as a HR business partner/L&D lead
• Reimagine the employee experience: own continued development, implementation and maintenance of engaging, comprehensive, measurable employee onboarding.
• Champion a continuous learning environment


• Model company values including DEIB; evangelize and look for ways to integrate the values into the global organization


• Partner with external consultant to drive implementation of new HRIS


• Maintain and apply knowledge of employment law


• Analyze trends and metrics in partnership with VP People to develop solutions, programs or policies


• Demonstrate HR expertise in resolving employee relations issues.
• Work with department heads in the development of career ladders


• Provide day-to-day performance management guidance to line management
• Own performance management including the 2/yr performance review process.
• Work closely with team leads, management and employees to strengthen work relationships, build morale, and retention.


• Drive Employee Culture surveys, compiling data, feedback sessions and action plans.


• Own new employee immigration as well as India team members immigrating to Canada.


• Provide guidance and input on department level workforce planning


• Not an exhaustive list; additional responsibilities are a part of the role

What you'll need:

• 5+ years of experience in an HR generalist/business partner role, including
  
  
  
  • at least 3 years in a startup
  
  
  • 2+ years experience developing/project managing an extensive employee onboarding or similarly broad employee learning project
  
  
• Bachelor’s Degree in Human Resources Management, Business, Organizational Design, or a Learning & Development related field; or equivalent work experience


• Professional HR certification strongly preferred, such as one of the following: SHRM-CP, SHRM-SCP, HRCI PHR or HRCI SPHR


• Strong analytical skills with emphasis on HR data; ability to take data and translate it into actions/insights for the business


• Adept in Google Suite and HRIS system implementation, reporting and functionality


• Knowledge and experience in compensation strategies and practices. Familiarity with Aon / Radford a plus


• Minimum of 3 years of experience resolving serious employee relations issues.


• Working knowledge of multiple human resource disciplines, including learning & development, compensation, immigration, employee relations, diversity, performance management, and federal and state employment laws.


• Demonstrated ability to navigate and excel in a startup environment


• Demonstrated ability to develop effective relationships across all levels and with diverse client groups; straightforward style with a strong EQ: excellent interpersonal, customer service and conflict resolution skills


• Outstanding analytical problem-solving skills with passion for data integrity, process definition, and continuous learning


• Excellent verbal and written English communication skills; concise and articulate


• Strong organizational skills and attention to detail


• Ability to comprehend, interpret, and apply the applicable laws, guidelines, and policies.


• A curious, continuous learner with personal resilience and ability to thrive in ambiguity.


• Must be able to work at home as well as at an office as needed.


• Travel in North America approximately 4 weeks a year is expected; accommodations will be considered.

Join the Treez Forest and You’ll Enjoy:

• A Remote First Work Environment


• Flexible work schedules, depending on roles, in order to manage work around your life


• Work Flexibility - we give you the flexibility to manage your life around work


• Phone & Internet Reimbursement (up to $60 per month total)


• Flexible vacation with our unlimited PTO policy


• Health and Dental Insurance, 40K (no match yet - we’re a start up!)


• Personal and professional growth opportunities at a startup organization


• Involvement in developing a diverse culture of inclusion, innovation, improvement, and customer service


• Making a significant difference in the cannabis/cannatech industries

About Treez:
Treez is the leading enterprise cloud commerce platform that streamlines retail and supply chain operations within the cannabis market. Through its innovative technology for retailers and brands, the company provides a robust breadth and depth of software solutions required to operate a successful modern dispensary.
Solutions include point of sale, dispensary inventory management, omnichannel sales capabilities and multiple cashless payment options all on a mission-critical platform that ensures regulatory compliance across every supply chain transaction. The innovative platform also connects essential brands with their retailers through a centralized brand catalog with real-time market insights. The extensible open API platform provides smooth integration into a variety of best-of-breed solutions, including CRM, marketplace, cashless payments and data analytics across the partner ecosystem, giving retailers everything they need to grow their business.

Equal Opportunity Employer:
Treez continually strives to create a diverse and inclusive environment. Treez provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Treez is Commitment to a Remote-First and Safe Workplace:
Treez is currently a remote-first workplace, meaning that nearly all work can be accomplished from home with occasional in-person meetings and travel. All employees at Treez must be vaccinated against Covid-19 if they are to meet with other Treez employees; legally mandated exemptions excepted. Treez reserves the right to revise its policies at any time.

Apply for this job with Treez

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Do you have a passion for customers, technology and cannabis? Do you have experience working with a growing SaaS company? Are you internally motivated to make a difference in the cannabis industry and are you ready to tackle numerous challenges with relentless positivity? If so, our career opportunities may align with your career goals! By joining Treez, you will be part of the team that is revolutionizing the rapidly evolving cannabis industry.

Treez is looking for an ambitious and experienced Customer Success Manager to join our team! In this role, you will provide the best customer experience by building a consultative relationship with your book of business in order to grow and retain customers. As the owner of the day-to-day management of your customers, you will become their go-to expert in all things Treez. From training your customers on the Treez platform, to creating actionable goals for ways that they can optimize their retail operations, you are responsible for creating customers who are delighted in their use and adoption of our products.

Treez is a leading enterprise cloud platform that streamlines retail supply chain operations within the cannabis market. Delivered through a SaaS model, Treez provides the robust breadth and depth of software solutions required to operate a successful modern dispensary.

What You'll Do:

• Manage all post-implementation activity for Treez retail dispensary customers through strong relationship-building, product knowledge, planning, and execution.


• Own the engagement, retention, and growth of your customers.


• Track accounts to identify churn risk and work proactively to improve customer health and retention.


• Increase customer retention by conducting regular check-in calls for tactical items, and performing strategic business reviews with key decision-makers and influencers to align on their objectives and outcomes.


• Develop joint success plans with customers to ensure there is a plan in place to drive adoption and high-value use cases within their organization.


• Maintain a deep understanding of our products to speak with customers about the most relevant features/functionality for their specific business needs.


• Work closely with Product and Engineering on identifying, tracking, and prioritizing product improvement requests and bugs.


• Serve as a customer advocate and provide internal feedback on how Treez can better serve our customers.


• Maintain high levels of engagement across a broad group of customers, with an emphasis on customer appreciation and advocacy.


• Provide feedback and mentorship to others on the Customer Success team.

What You'll Need:

• 2 to 5 years of SaaS B2B experience in Customer Success, account management, or similar role


• Experience in a fast-paced startup environment is strongly preferred


• This is a remote position but we are looking for someone based in Illinois as 10 to 20% travel may be required within the region


• Advanced Salesforce skills


• Slack, G-Suite, Gong & Jira experience preferred


• Strong communication skills and technical aptitude


• Proactive team player who has fresh ideas when it comes to user adoption and churn mitigation


• Enjoys working closely with customers to ensure complete satisfaction


• A self-starter who takes the initiative to get things done


• Bachelor's degree or relevant experience


• Exemplify Treez core values with kindness, a strong work ethic and a passion to deliver for our clients.

Join the Treez Forest and You’ll Enjoy:

• A Remote First Work Environment


• Flexible work schedules, depending on roles, in order to manage work around your life


• Work Flexibility - we give you the flexibility to manage your life around work


• Phone & Internet Reimbursement (up to $60 per month total)


• Flexible vacation with our unlimited PTO policy


• Health and Dental Insurance, 40K (no match yet - we’re a start up!)


• Personal and professional growth opportunities at a startup organization


• Involvement in developing a diverse culture of inclusion, innovation, improvement, and customer service


• Making a significant difference in the cannabis/cannatech industries

About Treez:

Treez is the leading enterprise cloud commerce platform that streamlines retail and supply chain operations within the cannabis market. Through its innovative technology for retailers and brands, the company provides a robust breadth and depth of software solutions required to operate a successful modern dispensary.

Solutions include point of sale, dispensary inventory management, omnichannel sales capabilities and multiple cashless payment options all on a mission-critical platform that ensures regulatory compliance across every supply chain transaction. The innovative platform also connects essential brands with their retailers through a centralized brand catalog with real-time market insights. The extensible open API platform provides smooth integration into a variety of best-of-breed solutions, including CRM, marketplace, cashless payments and data analytics across the partner ecosystem, giving retailers everything they need to grow their business.

Equal Opportunity Employer:

Treez continually strives to create a diverse and inclusive environment. Treez provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Treez is Commitment to a Remote-First and Safe Workplace:

Treez is currently a remote-first workplace, meaning that nearly all work can be accomplished from home with occasional in-person meetings and travel. All employees at Treez must be vaccinated against Covid-19 if they are to meet with other Treez employees; legally mandated exemptions excepted. Treez reserves the right to revise its policies at any time.

Apply for this job with Treez

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Due to our rapid growth, we are hiring a Sales Enablement & Training Manager here at Treez! In this newly created role, you will have the chance to come in and own the vision and strategy of our Sales Training and Enablement initiatives. You will be responsible for creating, deploying, and measuring the results of programs and initiatives that will enable customer facing teams to execute the core aspects of their jobs more effectively thus resulting in an increased bottom line.

Treez vision is to be at the core of each sales interaction within the cannabis industry. Through our strong partnership model, we can see the impact our platform offers our customers.

In this role you will have the opportunity to take the training programs we have created and iterate upon them, ensuring we’re moving towards best practices. Through influence and relationships, you will help lead us to our goal of improved effectiveness of our sales team. This role reports to our Chief Revenue Officer and will partner cross functionally with sales, partnerships, customer success, and human resources.

What You’ll Do:

• Connect sellers to relevant content by providing flexible ways to present the content


• Equip our sales team with training and guidance
• Develop sales training models and materials to improve our buyer’s understanding of our product and solution


• Provide internal and external tools for both our sales team, other Treez employees and partners


• Create and manage metrics around sales cycle, sales performance, and sales quotas


• Utilize tools to monitor real time customer engagement and create efficiencies in the sales process


• Measuring our success and mapping it to the bottom line

What You’ll Need:

• 10+ years of experience in sales, sales training, marketing, sales enablement, or program management


• Strong working knowledge of sales engagement and sales enablement analytics


• Experience working in a SaaS environment is highly preferred


• Experience building and managing multiple programs at the same time


• Experience building cross functional training programs used internally and externally

Join the Treez Forest and You’ll Enjoy:

• A Remote First Work Environment


• Flexible work schedules, depending on roles, in order to manage work around your life


• Work Flexibility - we give your the flexibility to manage your life around work


• Phone & Internet Reimbursement (up to $60 per month total)


• Flexible vacation with our unlimited PTO policy


• Health and Dental Insurance, 40K (no match yet - we’re a start up!)


• Personal and professional growth opportunities at a startup organization


• Involvement in developing a diverse culture of inclusion, innovation, improvement, and customer service


• Making a significant difference in the cannabis/cannatech industries

About Treez:

Treez is the leading enterprise cloud commerce platform that streamlines retail and supply chain operations within the cannabis market. Through its innovative technology for retailers and brands, the company provides a robust breadth and depth of software solutions required to operate a successful modern dispensary.

Solutions include point of sale, dispensary inventory management, omnichannel sales capabilities and multiple cashless payment options all on a mission-critical platform that ensures regulatory compliance across every supply chain transaction. The innovative platform also connects essential brands with their retailers through a centralized brand catalog with real-time market insights. The extensible open API platform provides smooth integration into a variety of best-of-breed solutions, including CRM, marketplace, cashless payments and data analytics across the partner ecosystem, giving retailers everything they need to grow their business.

Equal Opportunity Employer:

Treez continually strives to create a diverse and inclusive environment. Treez provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Treez Commitment to a Remote-First and Safe Workplace

Treez is currently a remote-first workplace, meaning that nearly all work can be accomplished from home with occasional in-person meetings and travel. All employees at Treez must be vaccinated against Covid-19 if they are to meet with other Treez employees; legally mandated exemptions excepted. Treez reserves the right to revise its policies at any time.

Apply for this job with Treez

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Are you ready to be part of a growing company that is a leader in an emerging industry? Do you want the content you create to be impactful and appreciated? Can you jump in and own content from the ground up? Does being part of a team that supports one another and values each of our unique experiences sound good to you? Yes? Then read on!

We are looking for a results-driven Content Marketing Manager to lead content strategy, development and distribution at Treez. In this newly created role reporting into our VP of Marketing, you will work collaboratively with key stakeholders across the organization to create a robust content strategy that will deliver value to our clients and positive outcomes for the Treez business at large. This is an opportunity to own content from the ground up where you will be empowered to tell the story of our clients and elevate the Treez brand in the marketplace.

Our Content Marketing Manager role may be a great fit for you if you have led content strategy and execution in a fast-moving, competitive B2B SaaS market. Our marketing team is building quickly and running fast; this allows for creative ownership of initiatives and strategies.

What You’ll Do:

• Partner with the VP of Marketing and other key stakeholders to create a deep and wide content strategy that will lead to demonstrable value for our clients and positive results for Treez


• Own the development and distribution plan for all content initiatives


• Work with marketing teammates to deliver content based on their needs including: blog and social media posts, white papers, case studies, email and website copy, internal and external enablement materials, and more.


• Develop and implement an SEO based approach to building content to drive increased rankings for our Treez website


• Day to day management and growth of our social media channels


• Work closely with our UX and design team to create market ready deliverables across departments


• Closely partner with leaders in Sales, Product Management, Product Marketing Partnerships, and Customer Success teams


• Partner with and manage external marketing agencies

What You’ll Need:

• 2-3+ Years experience in SaaS based content marketing


• Experience in a fast paced startup environment will be strongly preferred


• Direct experience in developing strategy for the development and distribution of content


• Experience in a small market with a small total addressable market will be strongly preferred


• Experience in multi-product, multi-buyer software environments


• Working knowledge of tools such as Google Analytics, SFDC, Pardot, Wordpress


• Experience of enjoyment, success, and challenges in a “test and learn” approach to decision making & ability to iterate on data driven results


• Desire to make an impact on an emerging industry

Join the Treez Forest and You’ll Enjoy:

• A Remote First Work Environment


• Flexible vacation with our unlimited PTO policy


• Treez affords you the flexibility to complete your work around your life
• Health and Dental Insurance, 401K (no company match, remember we’re a start up!)


• Personal and professional growth opportunities at a startup organization


• Involvement in developing a diverse culture of inclusion, innovation, improvement, and customer service


• Making a significant difference in the cannabis/cannatech industries


• Internet/phone reimbursement

About Treez:

Treez is the leading enterprise cloud commerce platform that streamlines retail and supply chain operations within the cannabis market. Through its innovative technology for retailers and brands, the company provides a robust breadth and depth of software solutions required to operate a successful modern dispensary.

Solutions include point of sale, dispensary inventory management, omnichannel sales capabilities and multiple cashless payment options all on a mission-critical platform that ensures regulatory compliance across every supply chain transaction. The innovative platform also connects essential brands with their retailers through a centralized brand catalog with real-time market insights. The extensible open API platform provides smooth integration into a variety of best-of-breed solutions, including CRM, marketplace, cashless payments and data analytics across the partner ecosystem, giving retailers everything they need to grow their business.

Equal Opportunity Employer:

Treez continually strives to create a diverse and inclusive environment. Treez provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Treez Commitment to a Remote-First and Safe Workplace:

Treez is currently a remote-first workplace, meaning that nearly all work can be accomplished from home with occasional in-person meetings and travel. All employees at Treez must be vaccinated against Covid-19 if they are to meet with other Treez employees; legally mandated exemptions excepted. Treez reserves the right to revise its policies at any time.

Apply for this job with Treez

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Looking for a new career opportunity? Are you an analytical, organized, and results-driven leader? Do you enjoy developing and coaching your direct reports? Does solving problems that yield high Customer Satisfaction & Quick Resolutions make you grin from ear to ear? Do you want to work for a remote-first employer that enables their team to grow?

Our Technical Support Operations Manager role may be a great fit for you if you like building employee relationships and building scalable tech support processes from the ground up. If you value autonomy when figuring out how to solve problems and scale your org, again, this opportunity may be a great alignment with your career goals. This leadership role will report directly to the Director of Customer Success and make a significant contribution to the development of our overall customer experience strategy.

Treez is looking for a rising support operations leader to own and drive the strategy for technology and people within the support organization. In this role, you will identify, implement, optimize, or create the systems we need, as well as, capture and leverage data to make the informed decisions that improve our support experience. This is a crucial leadership role that will help scale the Treez business while offering opportunities for both personal and professional growth.

What You’ll Do:

• Lead, develop, & manage the technical customer support team


• Responsible for building, defining, & leading the 3 tiers of Treez support


• Tier 1 - Lead our offshore contracted Tier 1 Team


• Tier 2 - Lead our on-shore Tier 2 Team


• Tier 3 - Lead our most technical Tier 3 Team


• Build iterative frameworks and continuously improve support performance


• Define & streamline escalation flows between tier 1, tier 2, & tier 3


• Partner with and build cross-functional relationships between Product Management and Engineering to streamline the feedback loop with our clients


• Manage & delegate all outbound support customer communications including service incidents, release announcements, community content, & help center content.


• Find, recruit, train & onboard new support employees


• Maintain integrity & effectiveness of our support tools including Zendesk, Salesforce, etc..


• Report weekly, monthly, quarterly, & yearly results to reporting manager

What You’ll Need:

• 4+ Years of experience in a customer-facing technical support role, experience with a geographically dispersed team a plus


• 2+ Years of experience managing a customer-facing technical support team. Experience at a technology product company is preferred


• 1+ years of experience managing a support queue preferring experience in Zendesk or a related tool


• SQL & Database (querying) experience


• Application Log File experience


• System-level monitoring tool experience


• Strong Troubleshooting experience and capable of reading logs

Nice to Have:

• Zendesk or related experience


• JIRA or Gitlab or related experience


• Confluence or related experience

Join the Treez Forest and You’ll Enjoy:

• Equity for all employees


• Flexible vacation


• Leadership training


• Health and Dental Insurance


• Remote First Work Environment


• Personal and professional growth opportunities with a growing company


• Transparent leadership


• A diverse culture of inclusion, innovation, improvement, and customer service


• Making a significant difference in the cannabis industry

About Treez:

Treez is the leading enterprise cloud commerce platform that streamlines retail and supply chain operations within the cannabis market. Through its innovative technology for retailers and brands, the company provides a robust breadth and depth of software solutions required to operate a successful modern dispensary.

Solutions include point of sale, dispensary inventory management, omnichannel sales capabilities and multiple cashless payment options all on a mission-critical platform that ensures regulatory compliance across every supply chain transaction. The innovative platform also connects essential brands with their retailers through a centralized brand catalog with real-time market insights. The extensible open API platform provides smooth integration into a variety of best-of-breed solutions, including CRM, marketplace, cashless payments and data analytics across the partner ecosystem, giving retailers everything they need to grow their business.

Treez Continually Strives to Create a Diverse and Inclusive Environment:

Treez provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Treez Commitment to a Remote-First and Safe Workplace:

Treez is currently a remote-first workplace, meaning that nearly all work can be accomplished from home with occasional in-person meetings and travel. All employees at Treez must be vaccinated against Covid-19 if they are to meet with other Treez employees; legally mandated exemptions are excepted. Treez reserves the right to revise its policies at any time.

Apply for this job with Treez

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Looking for a new career opportunity in product marketing? Are you an analytical, organized and results-driven marketer? Do you enjoy building product marketing initiatives from the ground up? Do you want to work for a remote-first employer?

Treez is seeking Product Marketing Managers to drive the go-to-market strategy for our point-of-sale (POS) software and cashless payments solutions within the cannabis space. Today, we are looking to hire 2 Product Marketing Managers to add to our growing team.

Our Product Marketing Manager role may be a great fit for you if you like building relationships and processes from the ground up. If you value creativity when figuring out how to solve problems, again, this opportunity may be a great alignment with your career goals. This individual contributor role will report directly to the VP of Marketing and make a significant contribution to the development of our overall marketing strategy.

What You’ll Do:

• Conduct market research and create a strategic competitive intelligence playbook


• Further define our ideal customer profile and buyer personas


• Identify, research and analyze new market opportunities for all Treez product lines


• Create internal and external facing materials to enable our commercial teams


• Translate technical details into benefits for the customer


• Follow and analyze market trends to position products


• Develop product marketing strategies (pricing, advertising, product launching)


• Work with various teams (marketing, product, sales) to implement strategies


• Test marketing product features, releases and ad copy


• Evaluate projects using relevant KPIs and feedback from existing and prospective customers

What You’ll Need:

• 2-3 years of experience in product marketing


• Experience in market research and analysis


• Working knowledge of tools such as Google Analytics, Salesforce, Pardot


• Strong understanding of the sales cycle and process, user and buyer persona needs, and what the seller needs to be successful


• Experience of enjoyment and success in a “test and learn” approach to decision making and being able to iterate based on data driven results


• Cross functional collaboration & communication across departments

Join the Treez Forest and You’ll Enjoy:

• Equity for all employees


• Flexible vacation


• Health and Dental Insurance


• Remote First Work Environment


• Personal and professional growth opportunities with a growing company


• Transparent leadership


• A diverse culture of inclusion, innovation, improvement, and customer service


• Making a significant difference in the cannabis industry

About Treez:

Treez is the leading enterprise cloud commerce platform that streamlines retail and supply chain operations within the cannabis market. Through its innovative technology for retailers and brands, the company provides a robust breadth and depth of software solutions required to operate a successful modern dispensary.

Solutions include point of sale, dispensary inventory management, omnichannel sales capabilities and multiple cashless payment options all on a mission-critical platform that ensures regulatory compliance across every supply chain transaction. The innovative platform also connects essential brands with their retailers through a centralized brand catalog with real-time market insights. The extensible open API platform provides smooth integration into a variety of best-of-breed solutions, including CRM, marketplace, cashless payments and data analytics across the partner ecosystem, giving retailers everything they need to grow their business.

Treez continually strives to create a diverse and inclusive environment. Treez provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Treez Commitment to a Remote-First and Safe Workplace:

Treez is currently a remote-first workplace, meaning that nearly all work can be accomplished from home with occasional in-person meetings and travel. All employees at Treez must be vaccinated against Covid-19 if they are to meet with other Treez employees; legally mandated exemptions excepted. Treez reserves the right to revise its policies at any time.

Apply for this job with Treez

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Due to our rapid growth, we are in need of a Corporate Marketing leader for Treez. In this newly created role reporting into our VP of Marketing, you will be able to help us build upon our brand recognition and create a strategy that drives broader awareness and demand for Treez. You will also lead a team of marketers across demand generation, brand and communications, content and social media, partner marketing and marketing operations.

Our Director of Corporate Marketing role may be a great fit for you if you have led corporate marketing and branding initiatives in a fast-moving, competitive B2B SaaS market. Our marketing team is early in its inception; this allows for creative ownership of initiatives and strategies.

What You’ll Do:

• Lead a team of internal and external individual contributors across several marketing disciplines


• Partner with the VP of Marketing to lead the brand through a transformational change leading to step-change increases in external and internal brand awareness and affinity


• Drive demand generation and partner marketing teams to develop strategies to increase leads across channels


• Work with partnership and partner marketing to refine partnership go-to-market strategies


• Work closely with product marketing to apply product go-to-market strategies across corporate marketing functions


• Work with sales and marketing operations teams to develop a refined and streamlined sales and marketing funnel


• Closely partner with leaders in Sales, Product Management, Product Marketing Partnerships, and Customer Success teams


• Develop & lead a team while coaching them on how to be more successful and accountable


• Partner with and manage external marketing agencies

What You’ll Need:

• 5+ Years experience in SaaS based corporate marketing
• 2+ Years experience leading a corporate marketing team


• Experience in a fast paced startup environment will be strongly preferred


• Direct experience in the following marketing disciplines: Brand Marketing, Demand Generation, Partner Marketing, Content & Social Media Strategy, and Marketing Operations


• Experience in a small market with a small total addressable market will be strongly preferred


• Experience in multi-product, multi-buyer software environments


• Working knowledge of tools such as Google Analytics, SFDC, Pardot


• Experience of enjoyment, success, and challenges in a “test and learn” approach to decision making & ability to iterate on data driven results


• Desire to make an impact on an emerging industry

Join the Treez Forest and You’ll Enjoy:

• A Remote First Work Environment


• Flexible vacation with our unlimited PTO policy


• Treez affords you the flexibility to complete your work around your life
• Health and Dental Insurance, 401K (no company match, remember we’re a start up!)


• Personal and professional growth opportunities at a startup organization


• Involvement in developing a diverse culture of inclusion, innovation, improvement, and customer service


• Making a significant difference in the cannabis/cannatech industries


• Internet/phone reimbursement

About Treez:

Treez is the leading enterprise cloud commerce platform that streamlines retail and supply chain operations within the cannabis market. Through its innovative technology for retailers and brands, the company provides a robust breadth and depth of software solutions required to operate a successful modern dispensary.

Solutions include point of sale, dispensary inventory management, omnichannel sales capabilities and multiple cashless payment options all on a mission-critical platform that ensures regulatory compliance across every supply chain transaction. The innovative platform also connects essential brands with their retailers through a centralized brand catalog with real-time market insights. The extensible open API platform provides smooth integration into a variety of best-of-breed solutions, including CRM, marketplace, cashless payments and data analytics across the partner ecosystem, giving retailers everything they need to grow their business.

Equal Opportunity Employer:

Treez continually strives to create a diverse and inclusive environment. Treez provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Treez Commitment to a Remote-First and Safe Workplace:

Treez is currently a remote-first workplace, meaning that nearly all work can be accomplished from home with occasional in-person meetings and travel. All employees at Treez must be vaccinated against Covid-19 if they are to meet with other Treez employees; legally mandated exemptions excepted. Treez reserves the right to revise its policies at any time.

Apply for this job with Treez

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Looking for a new career opportunity? Do you have an analytical, organized and results-driven technical mind that enjoys troubleshooting and technical problem solving? Do you want to work for a remote first employer?

Our IT Help Desk Administrator role may be a great fit for you if you enjoy effective communication and working with people to help solve problems. Treez is a growing organization and this will be our first Help Desk Administrator hire - you will have the ability to create efficiencies and improve upon our current processes.

Each day offers different challenges and opportunities to learn. We’re scaling our company, which means scaling our headcount. Some processes that worked yesterday may not scale to work in the future - that’s where we’d look to your experience to help us build scalable solutions for our internal employees.

In this role you will own the logistical process of ensuring our new hires receive their hardware and software, troubleshooting technical issues with end users, inventory management, process documentation, and security requirements.

What You’ll Do:

• End user support including helpdesk and technical services


• Windows & Mac administration


• Mac administration


• Upgrading, installing & testing software


• Monitoring and maintaining systems


• Implementing security procedures


• User account management and access control


• Patch management & process documentation

What You’ll Need:

• 1+ Year experience in End User Support including helpdesk and technical services


• 1+ Year experience with Windows & Mac administration


• 1+ Year experience with an MDM Solution, such as Jamf, Autopilot, or Jumpcloud


• 1+ Year experience with ITSM toolset


• Experience upgrading, installing, & testing software


• Experience monitoring and maintaining systems


• Experience implementing security procedures


• Experience with user account management and access control


• Experience with Patch management & documentation of processes

Join the Treez Forest and You’ll Enjoy:

• Equity for all employees


• Flexible vacation


• Health and Dental Insurance


• Remote First Work Environment


• Personal and professional growth opportunities with a growing company


• Transparent leadership
• A diverse culture of inclusion, innovation, improvement, and customer service


• Making a significant difference in the cannabis industry

About Treez:

Treez is the leading enterprise cloud commerce platform that streamlines retail and supply chain operations within the cannabis market. Through its innovative technology for retailers and brands, the company provides a robust breadth and depth of software solutions required to operate a successful modern dispensary.

Solutions include point of sale, dispensary inventory management, omnichannel sales capabilities and multiple cashless payment options all on a mission-critical platform that ensures regulatory compliance across every supply chain transaction. The innovative platform also connects essential brands with their retailers through a centralized brand catalog with real-time market insights. The extensible open API platform provides smooth integration into a variety of best-of-breed solutions, including CRM, marketplace, cashless payments and data analytics across the partner ecosystem, giving retailers everything they need to grow their business.

Treez continually strives to create a diverse and inclusive environment. Treez provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Treez Commitment to a Remote-First and Safe Workplace

Treez is currently a remote-first workplace, meaning that nearly all work can be accomplished from home with occasional in-person meetings and travel. All employees at Treez must be vaccinated against Covid-19 if they are to meet with other Treez employees; legally mandated exemptions excepted. Treez reserves the right to revise its policies at any time.

This remote employment opportunity is U.S based. We are not in a position to sponsor employment nor entertain unsolicited resumes from partner agencies today.

Apply for this job with Treez

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.