Cannabis jobs at Texas Original

At Texas Original Compassionate Cultivation, our mission is to create the highest quality medicine that changes people’s lives. We stand beside all who believe in safe, legal and effective access to this powerful medicine. As fellow Texans, we see this as our responsibility to take care of our neighbors. Our vision is to transform Texas through the power and the truth of medical cannabis. We work for physicians and their patients with current qualifying conditions to supply prescription cannabis that can change lives.
We are seeking a highly organized, detail oriented and self-motivated individual to assist with Dispensary responsibilities. The ideal candidate will be able to work independently, as well as with a team, and follow strict protocols for accuracy and compliance. The candidate will be comfortable using a point-of-sale system and electronic correspondence. The Dispensary Associate is a representative of Texas Original and will possess exceptional customer service and communication skills as they can be the first contact for some of our patients and therefore the face of the company. We also hope that our Dispensary Associate will help us identify ways we can be more effective and efficient by contributing fresh ideas for improvement.
Responsibilities:

• Actively engage patients in a warm and welcoming manner, offer personalized recommendations and solutions
• Handle patient issues and complaints in a proactive and professional manner with patient retention always in mind, escalating to the appropriate parties when necessary
• Uphold inventory control to minimize loss by complying with all state and company inventory control procedures and vendor delivery procedures
• Learn and execute point of sale systems to set up patient profiles, check patients out and deliver exceptional customer service to every patient, every time
• Commit to being the Gold Standard in customer service by building and maintaining customer relationships
• Gather feedback from patients and communicate any questions or concerns with the appropriate department(s)
• Assist in educating potential patients on the Compassionate Use Program and how to become a Texas Original
• Daily compliance with dispensary policies including but not limited to state/local regulation compliance, security protocols, access protocols, inventory tracking, dress code, work schedules, and HR policies
• Contribute to team environment and company advancement in alignment with Texas Original direction
• Other duties as assigned

What you'll need to succeed:

• High school diploma/GED required
• 2+ years’ experience in a retail, service industry or customer service role is required
• Strong sense of professionalism and compassion required
• Excellent interpersonal, verbal, and written communication skills
• Must be able to obtain State approved credentials and pass criminal background check
• Open/flexible availability is required
• Ability to stand/walk for a full 8-hour shift

Texas Original Compassionate Cultivation is proud to be an Equal Opportunity Employer.

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

At Texas Original Compassionate Cultivation, our mission is to create the highest quality medicine that changes people’s lives. We stand beside all who believe in safe, legal and effective access to this powerful medicine. As fellow Texans, we see this as our responsibility to take care of our neighbors. Our vision is to transform Texas through the power and the truth of medical cannabis. We work for physicians and their patients with current qualifying conditions to supply prescription cannabis that can change lives.
The General Manager is responsible for leading and developing a high-performing team that consistently delivers top-line patient experience. The Retail General Manager is accountable for all aspects of managing a single store as well as all other projects and duties assigned including but not limited to managing sales performance and identifying sales opportunities; developing overall store strategies and tactics to achieve sales goals; delivering exceptional customer service; fostering a positive culture and work environment; achieving maximum sales and profitability by focusing on key business initiatives.
The General Manager is responsible for overseeing the financial success of the store. The GM is responsible for responding to business needs and strategizing around business trends in order to drive new patients into the Compassionate Use Program and educating the local community. The General Manager must also have experience in assessing, recruiting and screening talent.
Responsibilities:

• Performance
• Meet or exceed goals related to total store sales, profitability, and operational excellence

• Responsible and accountable for store finance reports and controllable expenses
• Forecast and adjust payroll and store scheduling to maximize productivity, payroll goals, and complete workload
• Review and interpret financial and operational reporting regularly, including store visits and audit results
• Identify under-performing metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business and employees
• People
• Attract, hire, and retain a diverse team of top talent
• Train, coach, and develop direct reports using company programs, tools, and resources
• Model a culture of open communication by sharing enterprise strategy and corporate messaging to associates
• Lead, motivate, inspire, and coach employees to create a culture of compassion resulting in a memorable and positive patient experience
• Ensure Assistant Manager maintains employee communication and review processes with their team
• Promote a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction
• Identify needs and obstacles of employees to better help them perform their duties
• Identify employees who are not performing their duties or working towards team comradery and let them go
• Promote and involve yourself and your team in local events and your markets community
• Maintain communication with other departments at Texas Original to ensure broad knowledge of company information
• Operations
• Be knowledgeable of, and ensure compliance with all policies, procedures, and standards
• Develop and/or adjust existing SOPs to help maintain optimal store operations and customer experience
• Oversight and management of store merchandising, daily operations, collaboration with marketing, and overall execution of store and company standards
• Management of opening and closing procedures
• Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash handling and loss prevention
• Ensures the implementation and effective application of information, tools, and systems required to meet customer needs
• Responsible for facility maintenance and troubleshooting as necessary including proper upkeep of phone, utilities, technology, maintenance, repairs, stock, and supplies
• Ensures store and team compliance with all company policies and procedures, including but not limited to: Inventory management and reporting, employee reporting, and packaging
• Maintain a clean and safe environment for all employees and customers
• Work closely with other departments and management to ensure smooth operations
• Other duties as assigned

What you'll succeed:

• Minimum 21 years of age
• Bachelor’s Degree in Business, Management, or related fields is preferred
• A minimum of 5 years’ experience in a role of exceptional leadership, management, communication, and training skills in a customer-centric sales environment
• Strong leadership skills, ability to build and manage teams
• Ability to work a full-time flexible schedule, including evenings and weekend and holidays
• Must have reliable transportation
• Demonstrated ability to achieve individual selling goals and metrics
• Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
• Comfort in making decisions and mediating conflict within a team environment
• Ability to address complex issues and allocate time to execute multiple tasks and changing priorities
• Exceptional interpersonal, communication and customer service skills
• Ability to identify top talent and train/develop/retain great people.
• Proficient in windows - based software such as Excel, Word and Outlook
• Must be able to obtain State approved credentials and pass criminal background check
• Working knowledge of Medical and/or Retail Cannabis preferred
• Knowledge of Local, State, and Federal Laws and Regulations pertaining to Medical and/or Retail Cannabis preferred

Texas Original Compassionate Cultivation is proud to be an Equal Opportunity Employer.

Apply for this job with Texas Original

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

At Texas Original Compassionate Cultivation, our mission is to create the highest quality medicine that changes people’s lives. We stand beside all who believe in safe, legal and effective access to this powerful medicine. As fellow Texans, we see this as our responsibility to take care of our neighbors. Our vision is to transform Texas through the power and the truth of medical cannabis. We work for physicians and their patients with current qualifying conditions to supply prescription cannabis that can change lives.
Logistics and Distribution is a core part of delivering unrivaled patient accessibility. As a customer delivery driver at one of the company’s regional distribution hubs, you’ll play a vital role in ensuring we can effectively and efficiently operate different regions across the state at a similar service level to our home market of Austin. The person in this role will in most cases be the last point of contact the patient has with Texas Original during the order process, as a result, our delivery drivers play an incredibly important role in ensuring our “last-mile experience” delights our patients. You will have a direct impact on how Texas Original is represented and viewed by our customers/patients. Responsibilities of this role will include verifying customer orders to route manifest and contacting the customers with their estimated time of arrival for clear communication. Following all regular DMV/DPS rules and regulations for class C motor vehicle operators. This is a high visibility, cross-functional role, with customer service being a foremost priority as well as on time delivery.
Responsibilities:

• Deliver time-sensitive packages to customers/patients and retail stores.
• Load and unload product into vehicles upon start and end of each shift
• Conduct pre-trip vehicle inspections at the start of every shift
• Ensure all required paperwork is correctly signed by the customer
• Apply problem-solving skills to resolve issues that arise upon delivery
• Communicate effectively with order support teams to ensure successful completion of scheduled deliveries and payment pickups
• Comply with company security protocols, DOT regulations, Texas Department Public Safety and the Compassionate Program regulations and all company policies/procedures

What you'll need to succeed:

• Must be able to welcome and learn new technologies quickly and effectively
• Exceptional communication and customer relation skills
• Outstanding problem-solving and time management skills
• Must be an adept driver and always abide by all traffic rules
• Professional appearance, punctual and a positive attitude
• Professionalism, patience, and a process-driven approach
• Ability to work occasional evening and weekend shifts
• Ability to lift 50 lbs., bend, stretch and twist
• Must be over the age of 21
• 1-2 years delivery experience is a plus but not required
• 1+ year of customer service, sales or account management experience is strongly preferred
• A clean driving record (no DUIs and no more than 1 point on driving record)
• Ability to pass pre-employment background check

Texas Original Compassionate Cultivation is proud to be an Equal Opportunity Employer.

Apply for this job with Texas Original

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

At Texas Original Compassionate Cultivation, our mission is to create the highest quality medicine that changes people’s lives. We stand beside all who believe in safe, legal and effective access to this powerful medicine. As fellow Texans, we see this as our responsibility to take care of our neighbors. Our vision is to transform Texas through the power and the truth of medical cannabis. We work for physicians and their patients with current qualifying conditions to supply prescription cannabis that can change lives.
As VP of Product Operations, you will be in the thick of our day-to-day operations while also planning its future and the products that it will produce. This position will require you to cultivate new relationships across all business functions and will offer tremendous freedom and opportunity to impact the leader in a frontier industry in a frontier market with unmatched potential. In this role, you will use your experience and expertise in both product and operations to build and execute a strategy to achieve organizational goals and overall business strategy. You will be responsible for our operational discipline, processes and methodology, ensuring agility and best cost through operational efficiency and delivery. You will work together with senior leadership and key stakeholders to ensure supply stability & continuity through end-to-end supply chain strategy and management. You will provide leadership, direction and support of our Cultivation, Processing, Manufacturing, Quality, Safety and Facilities teams.
How you'll help us win:

• Continuously develop, improve, and execute a Product Operations strategy that meets or exceeds expected performance and delivers competitive advantage through superior customer service and value, operational productivity, and efficient working capital
• Utilize proven manufacturing and operations methodologies, tools, and technology to optimize operational efficiency and customer value
• Own long-range capacity and facility planning, including an operational expansion strategy that enables symbiotic production, logistics and distribution
• Own industrialization of new products including collaborating with product teams to execute multiple simultaneous projects through a cross-functional stage-gate development process and ensure smooth transition from development to production and commercialization
• Evaluate and implement breakthrough technology, processes, and equipment to accelerate competitive operational advantage while maximizing customer value
• Drive continuous improvement in safety, quality, productivity, delivery, and operating cost through KPI performance management and continuous development, improvement, and execution of procedures designed to eliminate waste and maximize customer value
• Manage vendor and strategic partner relationships, leveraging contract and negotiation expertise to realize competitive advantage through achieving best quality, cost, terms, delivery, technology, and exclusivity
• Support development, implementation & execution of a cross-functional SIOP process, representing voice of planning, supply chain, and production
• Champion ERP design and integration through Product Operations and the larger organization, realizing competitive advantage through lean, agile, and demand-driven operations and supply chains
• Collaborate with Finance to develop Product Operations strategic and annual operating budgets. Manage resource plans and department budgets including P&L, expenses, and capital projects to achieve business growth strategy.
• Ensure efficient use of capital equipment and automated systems and promote a culture of LEAN to eliminate waste and drive sustained continuous improvement across operations
• Develop Product Operations investment plans and business cases for mid to long-term strategic initiatives, and advise Executive Management on opportunities and risks associated with operations decisions, product decisions and capital projects
• Support and ensure effectiveness of our Quality management systems, including requirements, protocols, tools, and training, while ensuring efficient conformance to industry standards and compliance with all regulatory requirements
• Listen, understand, and collaborate. Understand your current team and their opportunities for growth, and understand the needs and priorities of the other parts of our business. Build & empower a confident team around you that enables individual & organizational growth toward a unified purpose.
• Build cross functional relationships across, up and down the organization that are built on trust, transparency, integrity, and personal responsibility
• Communicate concepts to a wide range of stakeholders, adapting your message to land meaningfully and with understanding
• Appreciate different perspectives and be willing to pursue understanding when it is not readily available
• Set clear goals for Product Operations teams and individuals, drive a continuous improvement culture, build team engagement, and foster strong followership
• Improve and grow the team by coalescing the group and the individual to common goals and vision, managing performance and activities for direct reports, working to ensure a positive operating culture, identify mentorship and growth opportunities, and implement development plans for every individual at every level

What you'll need to succeed:

• Bachelor’s Degree in Engineering, Business, Industrial Technology, a related field, or equivalent work experience. advanced degree preferred.
• Industrial Operations leadership experience in supply chain and/or manufacturing. Experience in vertically integrated FMCG and/or horticulture preferred.
• Experience developing a comprehensive operations strategy within a manufacturing environment preferred
• Experience in high-growth environments where you experienced rapid business transformation. Understanding and visibility to see where we’re going, what’s missing and connect our teams to the right opportunities.
• Flexibility and adeptness in handling diverse, dynamic situations and circumstances.
• Strong analytical and problem-solving skills with a proven ability to improve business processes and practices to reduce costs and increase efficiency
• Excellent quantitative skills and the ability to analyze, think and communicate with well-supported data; ability to ask the right questions, help frame logical conclusions and arrive at effective solutions.
• Experience working closely with project stakeholders to discern business requirements and critical success factors, guiding product decisions and opportunities
• Ability to conceptualize and articulate complex concepts in simple terms, including business benefits and risks
• Ability to work effectively and coordinate across multiple disciplines, a strong, open, and collaborative work style, a customer-service orientation with the ability to translate business goals into operational strategies
• Demonstrated creativity in solving problems or generating improvement ideas
• Demonstrated self-motivated time management and the ability to prioritize competing or conflicting requests and execute tasks in a high-pressure environment
• Leadership style that naturally enable the creativity of your team, creating a safe space for the team to test, learn, fail & succeed, all part of a natural innovation lifecycle; an authentic investment in your team’s personal and professional goals that enable their own success and in turn the organization’s success.
• Demonstrated professional judgment, consistency, and attention to detail; proven track record leading and successfully completing small and large-scale projects
• Excellent interpersonal and negotiation skills
• Excellent leadership and organizational skills
• Excellent verbal and written communication skills

Texas Original Compassionate Cultivation is proud to be an Equal Opportunity Employer.

Apply for this job with Texas Original

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

At Texas Original Compassionate Cultivation, our mission is to create the highest quality medicine that changes people’s lives. We stand beside all who believe in safe, legal and effective access to this powerful medicine. As fellow Texans, we see this as our responsibility to take care of our neighbors. Our vision is to transform Texas through the power and the truth of medical cannabis. We work for physicians and their patients with current qualifying conditions to supply prescription cannabis that can change lives.
The Assistant Manager is second in command and will act as the right hand to the General Manager. The Assistant Manager will help lead the team to achieve all target metrics and goals, while helping with the management of in-store, day-to-day operations and keeping the team motivated and on track while upholding the highest level of customer experience and compassion.
Responsibilities:

• Hire, train, coach, and develop direct reports using company programs, tools, and resources
• Lead, motivate, inspire, and coach employees to create a customer-centric environment resulting in a memorable and compassionate customer experience
• Promote a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction
• Be knowledgeable of, and ensure compliance with all policies, procedures, laws and standards
• Bring forth new ideas and suggestions to help keep procedures and operations as smooth and lean as possible
• Management and delegation of opening and closing procedures
• Assist in cash pickups and change requests with the bank and finance department as needed
• Ensure store is audit compliant
• Establish and implement operational policies, standards and procedures for staff
• Order store supplies as needed
• Communicate with the GM all things prevalent to the success of the whole team
• Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting
• Oversight and management of store merchandising, daily operations, collaboration with marketing, and overall execution of store and company standards
• Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash handling and loss prevention
• Ensures the implementation and effective application of information, tools, and systems required to meet customer needs
• Responsible for facility maintenance and troubleshooting as necessary including proper upkeep of phone, utilities, technology, maintenance, repairs, stock, and supplies
• Ensures store and team compliance with all company policies and procedures
• Maintain a clean and safe environment for all employees and customers
• Other duties as assigned

What you'll need to succeed:

• Minimum 21 years of age
• A minimum of 2 years’ experience in the roles of exceptional leadership, management, communication, and training skills in a customer-centric sales environment
• Strong leadership skills, ability to build and manage teams
• Ability to work a full-time flexible schedule, including evenings, weekends and holidays
• Must have reliable transportation
• Ability to work well with a team and independently
• Exceptional interpersonal, communication and customer service skills
• Demonstrated ability to achieve individual goals and metrics
• Proven ability to drive results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
• Comfort in making decisions and mediating conflict within a team environment
• Ability to address complex issues and allocate time to execute multiple tasks and changing priorities
• Ability to identify top talent and train, develop, and retain great people
• Proficient in windows - based software such as Excel, Word and Outlook
• Ability to train and retain technology and software information easily and quickly
• Must be able to obtain State approved credentials and pass criminal background check
• Working knowledge of Medical and/or Retail Cannabis preferred
• Knowledge of Local, State, and Federal Laws and Regulations pertaining to Medical and/or Retail Cannabis preferred

Texas Original Compassionate Cultivation is proud to be an Equal Opportunity Employer.

Apply for this job with Texas Original

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

At Texas Original Compassionate Cultivation, our mission is to create the highest quality medicine that changes people’s lives. We stand beside all who believe in safe, legal and effective access to this powerful medicine. As fellow Texans, we see this as our responsibility to take care of our neighbors. Our vision is to transform Texas through the power and the truth of medical cannabis. We work for physicians and their patients with current qualifying conditions to supply prescription cannabis that can change lives.
We are seeking a highly organized, detail oriented and self-motivated individual to assist with Customer Experience responsibilities. The ideal candidate will be able to work independently and follow strict protocols for accuracy and compliance. The candidate will be comfortable using a multi-line phone system, electronic correspondence, and data entry in a remote, work from home position. The Customer Experience Representative is a representative of Texas Original and will possess exceptional customer service and communication skills as they are typically the first contact for most of our patients and therefore the voice/face of the company. We also hope that our Customer Experience Representative will help us identify ways we can be more effective and efficient by contributing fresh ideas for improvement.
Key Responsibilites:

• Answer incoming calls from patients, caregivers, and prescribers and assist them efficiently and professionally
• Check patient voicemails and emails and respond accordingly
• Respond to faxes from physicians and contact new patients in a timely manner to welcome them to our Texas Original family
• Manage website chat messages for new patient inquiries and other Compassionate Use Program questions
• Schedule patients across the state of Texas for delivery or pick up efficiently and to maximize the time of the drivers and patients
• Commit to being the Gold Standard in customer service by building and maintaining customer relationships
• Gather feedback from patients and communicate any questions or concerns with the appropriate department(s)
• Assist in educating potential patients on the Compassionate Use Program and how to become a Texas Original

What you'll need to succeed:

• High school diploma/GED required
• Bilingual, Spanish and English required
• 2+ years’ experience in a customer service role
• Strong sense of professionalism and compassion required
• Excellent verbal and written communication skills
• Experience working with multiple CRM systems and phone experience preferred

Texas Original Compassionate Cultivation is proud to be an Equal Opportunity Employer.

Apply for this job with Texas Original

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

At Texas Original Compassionate Cultivation, our mission is to create the highest quality medicine that changes people’s lives. We stand beside all who believe in safe, legal and effective access to this powerful medicine. As fellow Texans, we see this as our responsibility to take care of our neighbors. Our vision is to transform Texas through the power and the truth of medical cannabis. We work for physicians and their patients with current qualifying conditions to supply prescription cannabis that can change lives.

Responsibilites:

• Place calls from patients, caregivers, and prescribers and assist them efficiently and professionally
• Accurately fill prescriptions and dispense orders
• Schedule patients across the state of Texas for delivery based on weekly schedule efficiently and to maximize the time of the drivers
• Create detailed travel manifests for each delivery route and maintain records per state law
• Restock and organize merchandise displayed in the Dispensary
• Maintain cleanliness of the Dispensary area and patient restroom
• Handle cash and checks in an organized fashion
• Keep an open and active line of communication with all dispensary team members and members of other departments
• Commit to being the Gold Standard in customer service by building and maintaining customer relationships.
• Gather feedback from patients and communicate any questions or concerns with the appropriate department(s)

What you'll need to succeed:

• Bachelor's Degree, or equivalent work experience
• At least 2 years of customer service experience or similar
• Experience in the medical field or physician's office and/or pharmacy a plus
• Exceptional customer service skills
• Ability to answer a multi-line phone system and maintain a professional and patient demeanor when interacting with patients, caregivers, and medical professionals
• Comfortability making cold calls to patients and medical professionals when necessary
• Responsibly and respectively handling Protected Health Information (PHI) - complete HIPAA certification through Compassionate Cultivation
• The ability to use simple algebraic formulations to calculate duration based on the prescription dosage
• Ability to articulate Compassionate Cultivation's mission and position to a diverse audience
• Excellent analytical/problem-solving skills and detail orientation
• Ability work effectively both as a team member and an individual contributor
• Knowledge in Microsoft Outlook, Office 365, Excel, and Google Applications
• Ability to function optimally in a fast-paced, high-volume, start-up environment
• Comfortability working with patients diagnosed with PTSD, cancer, and other severe conditions
• Timeliness and organized planning
• Strong multi-tasking abilities
• Experience with Salesforce is a plus
• Exceptional organizational and time management skills
• Excellent written and verbal communications skills; attention to detail and ability to execute well
• Weekend and evening availability required

Texas Original Compassionate Cultivation is proud to be an Equal Opportunity Employer.

Apply for this job with Texas Original

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.