Cannabis jobs at Monko

About us

MONKO is a small business in Washington, DC. We are customer-centric, supportive and our goal is to MONKO’s mission is to create, inspire, and fulfill your curiosity for Cannabis and the CBD lifestyle through culture, earth, and apparel. MONKO is the first of its kind amongst a rapidly growing list of cannabis and CBD retailers. What makes MONKO different is not only a sophisticated inventory but a commitment to exceptional customer experience. We match impeccable service with technology to create a luxe atmosphere. Grounded by our spirit of health and wellness, we have an unwavering devotion to make the cannabis industry a socially equitable space. The story of MONKO begins with a deep appreciation for the culture, cultivation and creativity of the cannabis and CBD lifestyle. At MONKO we strive to be experts in our field and challenge ourselves to live at the front lines of progression in the industry. .

Our work environment includes:

• Growth opportunities
• Casual work attire
• Lively atmosphere

Our Product Packagers are responsible for packing products and merchandise. We are seeking reliable and detailed professionals to complete this process in an efficient manner. We value hard work and the right candidate will take pride in ensuring that all packaging is completed and precise.

Responsibilities:

• Perform a variety of duties to help run the packaging line.
• Locate and mark materials in stock or allocated.
• Read or interpret work orders or production schedules.
• Perform a variety of packaging work on the packaging line.
• The Packaging Associate is responsible for accurately and efficiently weighing and assembling, packaging and labeling products to achieve order fulfillment demands.
• Proper use and understanding of scales and measurements * Correctly weighing, packaging, and labeling of product adhering to pre-established procedures for tracking and compliance.
• Ensure digital and handwritten paperwork is detailed and legible.
• Use of basic math skills to assemble and organize orders for accuracy
• Contribute to daily cleaning on work surfaces, tools, and related equipment.
• Should be able to retain knowledge of labels and understand the components of compliance surrounding packaging and labeling.
• Receive and fulfill orders in a timely, efficient manner.
• Properly store packages in an organized fashion.
• Count, label, prepare, bag and box a variety of items into the final product packaging.
• Other tasks and duties as assigned

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• Employee discount

Schedule:

• Monday to Friday
• Weekend availability

Work Location: One location

Apply for this job with MONKO

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

We are looking for a highly motivated, outgoing individual with a passion for customer service. The ideal candidate will have experience working in retail sales, along with the desire to assist customers with all of their needs. We are looking for candidates who are adept at selling products, as well as researching new items and trends to highlight at our store.

Responsibilities:

• Assist customers with the selection and purchase of merchandise.

• Walk around the store, examining merchandise and keeping displays neat.

• Talk with customers about needed items, sales, and special events.

• Manage an area to ensure that products are properly placed and labeled.

• Resolve customer complaints.

• Assist customers in finding products.

• Answer questions regarding products.

• Be able to work under pressure to meet internal goals.

• Build customer relationships by continually developing knowledge of current trends and styling techniques.

• Drive results through delivering a luxury customer experience

• Keeping up-to-date working knowledge on store/cannabis products and Washington DC Cannabis I-71 regulations

• Ensuring that the dispensary is clean and well-organized at all times

• Perform operational tasks with excellence

• Achieve productivity goals through multitasking and prioritizing responsibilities

• Demonstrate flexibility and desire for individual growth in a fast-paced store environment

• Build customer relationships by continually developing knowledge of current trends and styling techniques

• Maintain in-depth knowledge of products and strains in the store

• Take inventory of cannabis products and ensure the sales floor is adequately stocked and cleaned

• Greet customers and advise them on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis

• Ensure the purchase eligibility of each customer

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Washington, DC 20001: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales: 1 year (Required)
• Retail sales: 1 year (Required)
• Customer service: 1 year (Required)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: One location

Apply for this job with MONKO

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

About us

MONKO is a small business in Washington, DC. We are customer-centric, supportive and our goal is to MONKO’s mission is to create, inspire, and fulfill your curiosity for Cannabis and the CBD lifestyle through culture, earth, and apparel. MONKO is the first of its kind amongst a rapidly growing list of cannabis and CBD retailers. What makes MONKO different is not only a sophisticated inventory but a commitment to exceptional customer experience. We match impeccable service with technology to create a luxe atmosphere. Grounded by our spirit of health and wellness, we have an unwavering devotion to make the cannabis industry a socially equitable space. The story of MONKO begins with a deep appreciation for the culture, cultivation and creativity of the cannabis and CBD lifestyle. At MONKO we strive to be experts in our field and challenge ourselves to live at the front lines of progression in the industry. .

Our work environment includes:

• Growth opportunities
• Casual work attire
• Lively atmosphere

Our Retail Sales Associates are responsible for achieving personal goals and building relationships with customers through selling and servicing customers. Their primary focus is to maximize customer satisfaction and increase product sales by providing top-tier service. We are seeking individuals who are hard-working, friendly, and possess a can-do attitude. The ideal candidate will be well-spoken, flexible and able to work independently.

Responsibilities:

• Arrive at work on time.
• Use good interpersonal skills with clients and co-workers.
• Present the company's products in an engaging way.
• Follow instructions accurately.
• Interest people in products or services.
• Deal with difficult customers.
• Gather information about customers' needs, interests, and preferences.

Job Type: Part-time

Pay: $19.00 - $20.00 per hour

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Washington, DC 20001: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales: 1 year (Required)
• Retail sales: 1 year (Required)
• Customer service: 1 year (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

Apply for this job with MONKO

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Our growing company is hiring a Dispensary Manager who will lead and oversee the sales team. The Dispensary Manager is responsible for creating a stable work environment and encouraging a sense of team spirit to increase employee loyalty and customer service. We are looking for an ambitious, intelligent leader to be the point of contact for all customer concerns and help resolve any customer issues.

Responsibilities:

• Manage the daily operations of the dispensary.
• Manage the staff of the dispensary.
• Be responsible for handling finances of the dispensary.
• Keep up with ever-changing laws and regulations pertaining to dispensaries.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• Paid time off

Schedule:

• 10 hour shift
• Holidays
• Monday to Friday
• On call
• Weekend availability

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
All staff is required to wear masks and be vaccinated. All customers are required to wear masks.

Ability to commute/relocate:

• Washington, DC 20001: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

Apply for this job with Monko

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

YOU MUST COMPLETE THE INITIAL PHONE INTERVIEW VIA INDEED TO BE CONSIDERED

YOU MUST SUBMIT 3 DAYS/TIMES YOU’RE AVAILABLE FOR A VIDEO INTERVIEW TO BE CONSIDERED

PLEASE DO NOT SKIP THESE QUESTIONS ON THE APPLICATION IF YOU WOULD LIKE TO BE CONSIDERED.

About the Position

The ideal Client Service Specialist will not only be extremely knowledgeable regarding the efficacy, effects, aroma, taste and aesthetic of all in store products, but will also a friendly, engaging, and compassionate individual. Reporting to the General Manager and Assistant General Manager, the CSS will be an upbeat, energetic presence who appreciates the subtleties and nuances of superior customer service.

Key Responsibilities include:

• Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;
• Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as the history and heritage of the industry;
• Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales;
• Capture meaningful customer data for the purposes of connecting with the client, building relationships and personalizing future client development opportunities;
• Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;
• Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;
• Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment;
• Maintain security standards within the store to ensure safety of customers, colleagues and merchandise;
• Contribute to upholding the visual display of all products
• Follow all company policies and procedures.
• Providing great customer service to each and every person who walks through our door
• Building meaningful rapport with our customers
• Becoming educated on every brand we carry including expected effects, benefits, selling points, and more
• Answering any questions our customers have in a friendly, professional, and patient manner
• Getting to know the customer and their specific needs to help them select the best possible products for their unique needs
• Ringing up customer orders and accepting payment accurately every time
• Educating first-time cannabis consumers to the category and the products in a caring and compassionate manner with strong attention to their tolerance and expectations
• Helping maintain cleanliness of the store
• Stocking and restocking products as needed
• Following compliance guidelines and regulations
• Following all retail procedures including but not limited to, check in, check out, sales, and more
• Communicating clearly with the store managers and other members of the team
• Being a positive representation of the Monko brand at all times
• Arriving on time, in uniform, and meeting grooming standards every shift
• Communicates effectively with customers to drive sales while providing excellent customer service.
• Educates customers on the various strains, uses, and methods of delivery and titration.
• Demonstrates working knowledge and complies with all state/ municipal laws and regulations.
• Quickly and efficiently operates the Point of Sale (POS) system.
• Acts with integrity and honesty while activity promoting the culture and the values of the company.
• Ability to anticipate customer and store needs by assessing the store.
• Maintains a professional demeanor during periods of high volume or stressful situations while setting a positive example for the shift team.
• Ability to monitor changes in team or store morale and/or performance while maintaining effective communication with the managers.
• Performs other related duties and projects as business needs require at direction of management.

Position Type/Expected Hours:

Full Time / Part Time

MUST HAVE OPEN AVAILABILITY.

Hours range from 8:30am to 12:30am.

8 hour shifts, 10 hour shifts, 12 hour shifts

Monday-Sunday

Holidays & Weekends

Morning, Midday, Evening, Night

Minimum Experience Required:

* 21+ years old

* Ability to stand for long periods of time

* Prior high-end, luxury retail experience preferred

* Prior cannabis dispensary retail experience highly preferred

* Outgoing people person with forward thinking customer service

* Passionate about cannabis and the benefits it can provide

* Attention to detail and cleanliness

* Ability to take direction and follow processes

Work Location: 444 K Street, NW, Washington, DC, 20001

Compensation: $20-$22 per hour

YOU MUST COMPLETE THE INITIAL PHONE INTERVIEW VIA INDEED TO BE CONSIDERED

YOU MUST SUBMIT 3 DAYS/TIMES YOU’RE AVAILABLE FOR A VIDEO INTERVIEW TO BE CONSIDERED

PLEASE DO NOT SKIP THESE QUESTIONS ON THE APPLICATION IF YOU WOULD LIKE TO BE CONSIDERED.

Job Types: Full-time, Part-time, Contract

Pay: $20.00 - $22.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Washington, DC 20001: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• PLEASE list your LinkedIn, Facebook, and/or Instagram profile name.

Experience:

• Cannabis Retail: 1 year (Preferred)
• Client Services & Customer Support: 1 year (Preferred)
• High-end Luxury Retail: 1 year (Preferred)

Work Location: One location

Apply for this job with Monko

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Client Services Lead - Full-time / Part-Time

Purpose:

To acquire, cultivate and maintain relationships with our clients through deep product knowledge, personal engagement, and luxury service.

Duties and Responsibilities:

• Welcomes everyone with an outgoing and professional attitude throughout all areas of the store.
• Exhibits behaviors that support client satisfaction goals; takes pride in detailed, attentive, and exceptional customer service.
• Acquires and builds the store’s customer base while cultivating client relationships by creating meaningful and personalized connections and making each client interaction a seamless and memorable experience.
• Drives repeat business through local grass roots networking and our loyalty program.
• Communicates effectively with clients to answer questions and provide informative advice.
• Ability to anticipate customer and store needs and make recommendations.
• Offers expert styling and brand knowledge to make suggestions that align with client preferences.
• Educates clients on merchandise, events, promotions, laws, policies, and services.
• Provides forward thinking, out of the box solutions to unique store issues and customer complaints, escalating those issues and complaints to management when necessary.
• Self‐motivated; takes initiative to increase individual productivity.
• Utilizes digital tools and social media to connect with clients, serve their needs, and follow up as necessary.
• Assists in operational tasks.
• Accurately uses and maintains the Point of Sale (POS) system. Aptitude for learning new computer and technology software and systems.
• Correct inventory & cash handling, discount application, and transaction processing.
• Ensures the sales floor is properly stocked, and that the presence of the store is well maintained and effectively merchandised.
• Partners with others to provide the best client experience, sharing cannabis product knowledge to contribute to the strength and growth of the team.
• Actively creates a positive work environment through teamwork and collaboration; maintains positive working relationships throughout the company.
• Keeps abreast of cannabis industry trends and Monko's latest product offerings. Uses knowledge to educate customers about various strains and how the products are used.
• Demonstrates extensive product knowledge and complies with Initiative 71 rules and regulations.
• Informs clients about the benefits of different terpenes, cannabinoids, and consumption methods.
• Acts with respect, honesty and integrity while actively promoting the company.
• Available to work varied hours/days, including late nights, weekends, and holidays
• Must be able to stand the duration of the shift and perform routine tasks with minimal supervision.

Qualifications:

· Passion for and knowledgeable about Cannabis, the industry, and the lifestyle is strongly preferred.

· Passion for fashion and apparel is strongly preferred.

· Positive attitude and outgoing personality required.

· Minimum 2 years’ sales experience in Cannabis or high-end, high-volume retail strongly preferred.

· Strong communication skills required.

· Microsoft Office skills in Word, Excel and Outlook and the ability to learn new software and systems.

· High school diploma or equivalent.

Location: 444 K. Street, Washington, DC, 20001

Job Type: Full-time / Part Time

Job Types: Full-time, Part-time

Pay: $23.00 - $25.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay

Ability to commute/relocate:

• Washington, DC 20001: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please list your LinkedIn, Facebook, and/or Instagram profile name.

Experience:

• Customer service: 1 year (Preferred)
• Leadership: 1 year (Preferred)

Work Location: One location

Apply for this job with Monko

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job details

Full Job Description

We are looking for dependable and detail-oriented people looking to step foot in the cannabis industry! The Packaging Agent is an essential member of the Monko team and will assist in the production of our finished product. The Packaging Agent is responsible for accurately and efficiently weighing and assembling, packaging and labeling products to achieve order fulfillment demands.

Responsibilities and Duties:

• Proper use and understanding of scales and measurements
• Correctly weighing, packaging, and labeling of product adhering to pre-established procedures for tracking and compliance
• Ensure digital and handwritten paperwork is detailed and legible
• Use of basic math skills to assemble and organize orders for accuracy
• Contribute to daily cleaning on work surfaces, tools, and related equipment
• Crossed trained to help with the retail operation if there are staffing challenges
• Should be able to retain knowledge of labels and understand the components of compliance surrounding packaging and labeling
• Receive and fulfill orders in a timely, efficient manner
• Properly store packages in an organized fashion.
• Count, label, prepare, bag and box a variety of items into the final product packaging.
• Other tasks and duties as assigned

Requirements

• 21+ years of age
• Reliable on-time attendance
• Flexible schedule, including night and weekend shifts
• Work in a timely manner and increase productivity
• Minimum 1 year of experience in a factory, production, or manufacturing environment
• Proficient working with hands
• Strong attention to detail
• Team player
• Effective communication with management and staff
• Excellent written and verbal communication skills
• Cannabis experience 1 year preferred
• Experience working in fast-paced environments
• Ability to problem solve
• Always follow standard operating procedures in a safe and compliant manner
• Highly organized

Schedule:

• 8-hour shift
• 10-hour shift
• 12-hour shift
• Days, Evenings, Nights, Weekends

Ability to commute/relocate

• United States: Reliably commute or planning to relocate before starting work (Required)

Education

• High school or equivalent required

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Job Types: Full-time, Part-time

Pay: $19.00 - $20.00 per hour

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Bonus pay

Ability to commute/relocate:

• Washington, DC 20001: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Manufacturing: 1 year (Preferred)
• Packaging Assembly Occupations: 1 year (Preferred)

Work Location: One location

Apply for this job with Monko

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Assistant General Manager

Overview:

The Assistant General Manager is primarily responsible for executing the day-to-day operations of the retail store and dispensary, including order fulfillment processes. Responsible for the implementation of retail processes, policies and procedures that comply with the local laws and regulations. Lead the team to provide service that exceeds customer expectations. This position will report directly to the General Manager (GM).

Location: Downtown Washington, DC (Must be willing to relocate or commute)

Pay: TBD DOE (Estimated Range $60,000-70,000 annually plus bonus)

Schedule: Monday-Friday (Day Shift, Midday Shift, Evenings Shift & Weekends) Must be flexible with schedule.

Duties:

• Responsible for managing provisioning center, retail store, staff, inventory, and patient/customer relations.
• Perform Human Resource duties such as conducting interviews and executing disciplinary actions.
• Direct the operations of the staff to include opening/closing/shift changing functions, task delegation, and scheduling.
• Serve as a role model for the staff and coordinate with upper management to ensure accurate information is communicated.
• Aid in the training and development of a team that embodies the Monko brand by delivering exceptional service and product knowledge to drive customer loyalty and increase retention.
• Execute a range of duties, projects and administrative tasks as directed by the General Manager based on business needs, ensuring that all deadlines are met and taking accountability for completion.
• Actively work with the General Manager to brainstorm and execute store specific marketing plans, events, and community outreach initiatives.
• Demonstrate extensive product knowledge and ensure strict compliance with all applicable laws, rules, and regulations, including Initiative 71.
• Oversee cash management procedures including register counts, safe deposits, and change orders.
• Manage aspects of bookkeeping functions including the maintenance of ledgers, invoices, accounting documents, cash reports and time records.
• Participate in analyzing inventory trends and the supervision of inventory management, including making suggestions for product ordering, keeping stock, and leveraging company resources to avoid outages and overstock.
• Supervise the receiving, stocking, pricing, returning, recalling, and transferring of merchandise.
• Ensure that store/grounds are clean and presentable; manage repair and maintenance; respond to emergencies.
• Aptitude for learning new computer and technology systems and software. Maintain knowledge and train staff members on the successful navigation of all pertinent systems. Ensure response to all system issues by contacting information technology support and seeking solutions.
• Comply with all company policies and procedures; maintain respectful relationships with coworkers and partners.
• Completes special assignments and other tasks as assigned, including assisting team members with their roles and responsibilities as needed.
• Maintain a general awareness of Cannabis and retail trends to help create innovative and adaptive strategies.
• Promote open feedback from retail staff, operations colleagues, and executive leadership.

Qualifications:

• 3-5 years of supervisory experience in the hospitality industry or with a high-end, luxury retailer/boutique is strongly preferred.
• Inventory and Financial Management experience a must.
• Sales experience with POS system software is required.
• Work/manage coverage of weekends and holidays as necessary.
• Must be flexible regarding work schedule and willing to work 5-6 days per week when necessary, including evenings and weekends, holidays, as well as opening and closing shifts

Job Type: Full-time

Schedule:

• Monday to Sunday
• Weekend availability

Supplemental Pay:

• Bonus pay

Experience:

• Boutique/Luxury Retail Management: 3 years (Preferred)
• Hospitality Industry: 3 years (Preferred)

Education:

• High school diploma or equivalent

Shift availability:

• Evening Shift (Required)
• Day Shift (Required)

Work Location: 444 K. Street, NW Washington DC

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Bonus pay

Ability to commute/relocate:

• Washington, DC 20001: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 5 years (Preferred)
• Retail Store Manager: 3 years (Preferred)

Work Location: One location

Apply for this job with Monko

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.