Cannabis jobs at KNOX Medical

Knox Medical is a premier medical cannabis company, with cultivation, processing and retail locations in Florida, Texas, Pennsylvania, Puerto Rico and Canada. Our purpose is to compassionately provide patients access to the highest level of medical cannabis in an unrivaled, professional healthcare environment, with outstanding customer service. Patient care always comes first at Knox Medical and our standards, practices, and performance is unmatched.

We are looking for leaders who want to work alongside great talent and create a positive work experience for their team. We are focused on continuous improvements, which creates development opportunities, engaged feedback, and increased contributions. Our goal is to inspire, lead, trust and deliver on what we say we are going to do.

Find out more at www.knoxmedical.com. Follow us on LinkedIn

Role Summary

The part time medical practitioner is responsible for serving patients by preparing and dispensing medications; giving pharmacological information to the multidisciplinary health care team; monitoring patient drug therapies. Ensuring KNOX medical complies with state and federal drug laws as regulated by the state board of pharmacy, the drug enforcement administration, the Pennsylvania DOH, and the food and drug administration by monitoring dispensary inspections; maintaining records for controlled substances; supervising the work results of support personnel; maintaining current registration; studying existing and new legislation; anticipating legislation; advising management of needed actions are all included responsibilities.

Key Responsibilities

· Accountable for the management, oversight, and operation of all aspects of patient interaction, inventory management and PA DOH compliance.

· Maintains a comprehensive pharmacy patient profile. Oversees the packaging labeling, and distribution of medications for all patients and employees according to established policies, procedures, and guidelines.

· Provides timely and accurate medication information to patients.

· Processes or ensures processing of all medication order information into an electronic health record, MJ Freeway, to ensure accuracy of records regarding past, current and future dispensing and charging.

· Monitors the use of scheduled medications and maintains controlled inventories of medication in the dispensing areas.

· Maintains excellent relationships with physicians.

· Provides pharmacological information by answering questions and requests of healthcare professionals, counseling patients and drug therapies.

· Helps to develops and train dispensary staff and health care professionals.

· Maintains a safe and clean working environment by complying with procedures, rules, and regulations.

· Maintains pharmacological knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

· Contributes to team effort by accomplishing related results as needed.

· Displays a positive, problem solving attitude during work hours

Qualifications/Experience

· Licensed Pennsylvania Pharmacist

· Successful completion of the Pennsylvania Medical Marijuana Program 4-hour medical practitioner training and 2-hour compliance training (TRAIN)

· Retail management experience

· Ability to effectively communicate or present information to management and personnel

· Leadership ability with experience in a business setting or in a customer-facing sales business solutions environment

· Strong people and presentation skills and excellent written and verbal communication skills

· Flexible working hours based on business needs; our shifts are usually 10 hours

· Work closely with the Assistant Director of Retail Operations and Market Strategist to engage the community and the team

· Clear background check and FBI level fingerprint results

Qualifications/Experience

· Licensed to practice in Pennsylvania

· Successful completion of the Pennsylvania Medical Marijuana Program 4-hour medical practitioner training and 2-hour compliance training (TRAIN)

· Ability to effectively communicate or present information to management and personnel

· Leadership ability with experience in a business setting or in a customer-facing sales business solutions environment Strong people and presentation skills and excellent written and verbal communication skills

· Flexible working hours based on business needs; our shifts are usually 10 hours

· Work closely with the applicable team to engage the community

· Clear background check and FBI level fingerprint results

Additional Requirements

· Must successfully complete a comprehensive background check.

· Must pass a drug screening

· Must have reliable transportation and a valid drivers license

Skills/Interests

· Must be a multitasker, with the ability to work on several requests simultaneously without losing focus

· Organization and initiative, good communications skills, proactive, problem-solving, time management, discretion and confidentiality are essential attributes

· Ability to build good relationships. There will be frequent contact with internal and external people, either face to face or by telephone or email

· Teamwork- collaborating with others to improve overall standards of work and service

· Technological savvy; ability to learn new software, use it daily, and train staff on its use.

This job description in no way implies that the duties listed here are the only ones the employee can be required to perform. The employee is expected to perform other tasks, duties and training as dictated by their supervisor.

KNOX Medical is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.

All applicants must be legally authorized to work in the United States and will be required to submit proof of such eligibility.

Please note: Only shortlisted candidates will be contacted.

Job Type: Part-time

Pay: $40.00 - $50.00 per hour

Benefits:

• 401(k)

Experience:

• retail pharmacy: 2 years (Preferred)
• pharmacist: 3 years (Preferred)

Education:

• Bachelor's (Preferred)

License:

• Pennsylvania (Required)

Work Location:

• One location

Company's website:

• 1

Work Remotely:

• No

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Knox Medical is a premier medical cannabis company, with cultivation, processing and retail locations in Florida, Texas, Pennsylvania, Puerto Rico and Canada. Our purpose is to compassionately provide patients access to the highest level of medical cannabis in an unrivaled, professional healthcare environment, with outstanding customer service. Patient care always comes first at Knox Medical and our standards, practices, and performance is unmatched.

We are looking for leaders who want to work alongside great talent and create a positive work experience for their team. We are focused on continuous improvements, which creates development opportunities, engaged feedback, and increased contributions. Our goal is to inspire, lead, trust and deliver on what we say we are going to do.

Find out more at www.knoxmedical.com. Follow us on LinkedIn

Role Summary

The overall purpose of the Customer Service Representative is to be responsible for delivering efficient, high quality customer service to patients, patients’ representatives, providers and state agencies. Answer calls in a professional, pleasant and courteous manner within 30 seconds. Receives and responds to all phone calls/inquiries, questions and concerns in all areas. Other duties may be assigned.

Key Responsibilities

• Demonstrates helpful and effective telephone etiquette and customer service skills by providing appropriate information to callers.
• Escalate client-related issues to the appropriate staff member.
• Assist in running standard and client reports as directed.
• Exercise discretion to client information following established HIPPA protocols.
• Establishes policies by entering client data and/or confirming pricing if applicable.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Accomplishes tasks and organization mission by completing related results as needed.
• Updates job knowledge by learning new products descriptions.
• Responsible to be updated with new rules and regulations.
• Coordinate with other departments as appropriate.
• May assist with the training of newly hired personnel.
• Maintain clean and well–organized department.
• Performs other duties as assigned.

Qualifications/Experience

• High School Diploma/ GED.
• Bilingual English/Spanish (preferred not required)
• Minimum of 5 years of experience in customer service/or related clinical environment, preferably in a medical specialty practice or other healthcare related occupation with transferable skills.
• Ability to maintain the highest level of confidentiality.
• Process all correspondences with adherence with the Health Insurance Portability and Accountability Act (HIPAA) guidelines where applicable.
• Complies with all organizational policies regarding ethical and compliant business practices.
• Excellent verbal and written communications skills and ability to work effectively on a team.
• Strong attention detail.
• Able to work under pressure.
• Availability to work long hours and flexible scheduled days including weekends (located in Wynwood area).

Skills/Interests

• Must be a multitasker, with the ability to work on several requests simultaneously without losing focus
• Organization and initiative, good communications skills, proactive, problem-solving, time management, discretion and confidentiality are essential attributes
• Ability to build good relationships. There will be frequent contact with internal and external people, either face to face or by telephone or email
• Teamwork- collaborating with others to improve overall standards of work and service
• Proficiency with MS Office applications, Excel, Word and Power Point

This job description in no way implies that the duties listed here are the only ones the employee can be required to perform. The employee is expected to perform other tasks, duties and training as dictated by their supervisor.

KNOX Medical *provides comprehensive benefits offerings to all full-time employees. Our benefits include medical, dental and vision insurance, and paid time-off program.

KNOX Medical is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.*

All applicants must be legally authorized to work in the United States and will be required to submit proof of such eligibility.

Please note: Only shortlisted candidates will be contacted.

Job Type: Full-time

Salary: $14.00 to $16.00 /hour

Experience:

• call center: 2 years (Required)
• customer service : 4 years (Preferred)

Education:

• High school or equivalent (Required)

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off

Work environment:

• Call center

Communication method(s) used:

• Phone
• Chat

Benefits offered:

• Health insurance
• Dental insurance

Apply for this job with KNOX Medical

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Knox Medical is a premier medical cannabis company, with cultivation, processing and retail locations in Florida, Texas and Pennsylvania. Our purpose is to compassionately provide patients access to the highest level of medicalcannabis in an unrivaled, professional healthcare environment, with outstanding customer service. Patient care always comes first at Knox Medical and our standards, practices, and performance is unmatched.

We are looking for leaders who want to work alongside great talent and create a positive work experience for their team. We are focused on continuous improvements, which creates development opportunities, engaged feedback, and increased contributions. Our goal is to inspire, lead, trust and deliver on what we say we are going to do.

Find out more at www.knoxmedical.com.Follow us on LinkedIn

ROLE SUMMARY

As a Curator, you are a salesperson and will be the first point of contact for our customers when they enter the store, you will help to create the energy and excitement around KNOX products, providing the right solutions and providing the knowledge needed for patients to safely use our products. You understand that the KNOX dispensary is dedicated to delivering a customer experience that’s unlike any other. It starts with you reviewing a doctors’ recommendation and with the support of your store team members, you match those needs with the right products that meet those needs. You will sell effectively, and every day is an opportunity for you to turn another KNOX visitor into a loyal KNOX customer.

KEY RESPONSIBILITIES

· Provide exceptional customer service while meeting and/or exceed sales goals.

· Increase dispensary, team and personal sales over a given continuum.

· Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction

· Use available resources efficiently to assess the customer’s health conditions and needs

· Escalate unresolved issues to the appropriate supervisor.

· Assist on deliveries as a Health Educator

· Conduct inventory count and sales reports.

· Record details of each customer interaction and any actions taken

· Follow up on all customer issues requiring additional research

· Maintain adequate knowledge of the product guide and fully understand the benefits of Medical Cannabis

· Communicate with Director of Retail Operations, General Manager and/or Customer Service Manager regarding status of issues, as applicable.

QUALIFICATIONS/EXPERIENCE

· Previous experience with customer service desired

· Sales experience

· Working knowledge of MS Office

SKILLS/INTERESTS

Must be a multitasker, with the ability to work on several requests simultaneously without losing focus

Organization and initiative, good communications skills, proactive, problem-solving, time management, discretion and confidentiality are essential attributes

Ability to build good relationships. There will be frequent contact with people, either face to face or by telephone or email

Teamwork- collaborating with others to improve overall standards of work and service

Excellent written and verbal communication skills

Ability to prioritize and integrate a proactive approach to assignments

Sales skills

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

POSITION TYPE / EXPECTED HOURS OF WORK

This position regularly requires long hours and frequent weekend work.

REQUIRED EDUCATION and EXPERIENCE

Minimum of an Associate degree

One+ years sales experience

PREFERRED EDUCATION and EXPERIENCE

Bachelor’s degree

Dispensary-related experience a plus

ADDITIONAL REQUIREMENTS

Per state law, must be at least 21 years of age.

Must successfully complete a comprehensive background check.

Must be able to pass drug screen

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

AAP/EEO Statement

KNox is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.

All applicants must be legally authorized to work in the United States and will be required to submit proof of such eligibility.

Please note: Only shortlisted candidates will be contacted.

Job Type: Part-time

Salary: $13.00 /hour

Experience:

• Customer Service: 1 year (Preferred)
• Retail Sales: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Benefits:

• Retirement plan

Apply for this job with KNOX Medical

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.