We know of 2 jobs at Isolate Extraction Systems as of May 2024, including roles such as Sales Executive (Commission Based), and Client Relations Representative.
More than 30+ days
Sales Experience: 2 years (Preferred)
About the Company
Isolate Extraction Systems Inc. (IES) designs, manufactures and services safe, high quality, food-grade super-critical CO2 extraction machines backed by deep expertise and customer satisfaction. A recognized market leader in botanical and hemp/cannabis extraction, we continue to develop state of the art technology and procedures to manufacture the most advanced equipment with a focus on safety, efficiency, reliability, and ease of use. Our extractors are 100% automated using proprietary in-house designed software and built in the USA. We are committed to ensuring our customers’ long-term success through ongoing relationships and continuous improvements. Founded in 2012, IES has recently expanded to Upstate NY to be part of the P1 Ventures private equity firm.
About the Role
We are looking for a Sales Executive to add to our growing sales team. This contractor role is 100% commission-based with no commission cap. The sales executive role can be performed from anywhere and is perfect for someone who wants to work remotely with a flexible work schedule. The ideal person for this role has experience working in the extraction, botanicals, and/or cannabis industry, and is self-motivated and ambitious.
The Sales Executive is responsible for using their knowledge of company products and/or services to connect with consumers and generate sales. The main responsibilities revolve around the ability to network, build relationships, identify prospective customers, lead generation and conversion with a focus on The Customer Experience.
As a Sales Executive you will:
- Be knowledgeable about the products
- Prospect, qualify, and close
- Contact new and existing customers to discuss needs
- Emphasize the features of products to highlight how they solve customer problems
- Answer questions about the products
- Negotiate prices and terms and prepare sales agreements
- Collaborate with colleagues
- Build lasting repeat customers
You will impact the Customer Experience by:
- Accurately managing expectations
- Making strong first impressions
- Being available
- Being humble & approachable
- Being interested NOT interesting
- Treating EVERY deal as an honor & privilege
Requirements:
- High school graduate or equivalent
- 3+ years of experience working in the extraction/cannabis industry
- Ability to communicate via email and phone
- Confident in face-to-face settings
- Able to build rapport quickly in person or over the phone
- Strong networking skills
- Motivated self-starter
This position description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the position; additional responsibilities may be added as needed. Isolate Extraction Systems adheres to applicable labor laws and will make reasonable accommodations to comply with these laws.
Job Type: Full-time
Pay: $50,000.00 - $150,000.00 per year
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
Experience:
- Sales Experience: 2 years (Preferred)
Work Location:
- Fully Remote
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The Company
Isolate Extraction Systems Inc. (IES) designs, manufactures and services safe, high quality, food-grade super-critical CO2 extraction machines backed by deep expertise and customer satisfaction. A recognized market leader in botanical and hemp/cannabis extraction, we continue to develop state of the art technology and procedures to manufacture the most advanced equipment with a focus on safety, efficiency, reliability, and ease of use. Our extractors are 100% automated using proprietary in-house designed software and built in the USA. We are committed to ensuring our customers’ long-term success through ongoing relationships and continuous improvements. Founded in 2012, IES has recently expanded to Upstate NY to be part of the P1 Ventures private equity firm.
Role & Responsibilities
IES is looking to add an experienced customer service professional to our Client Relations Team. As a Client Relations Representative, the person in this role will act as the client’s point of contact at IES once the sale has been won. This role includes frequent communication with the client such as reaching out at least once a week, answering questions, and communicating production status. Additionally, the person in this role will act as a Certified Trainer. As part of its ongoing service to our customers, IES offers the opportunity to become certified in extraction techniques. The Trainer will have the ability to travel to our customer facilities nationally and internationally to do on-site training. We are looking for a candidate who is passionate about customer relations, eager to learn about the manufacturing industry, and an excellent communicator.
Duties include but are not limited to:
- Act as main Point of Contact with customers after the sale has been won
- Touch base with clients at least once a week
- Routinely ensure CRM platform (SalesForce) is up to date
- Answer any and all questions that come up from clients
- Follow up with clients to ensure timely completion of pre-training checklist
- Communicate production status
- Coordinate ship date
- Schedule on-site training
- Travel to facility to complete on-site training
- Be wiling to step in and help wherever needed (in-house QC testing, shipping, cleaning systems, etc.)
Qualifications
- 5+ years of experience with extensive customer service positions
- Bachelor’s degree is strongly preferred
- Excel at written and oral communication
- Ability to regularly travel to clients’ facilities (both nationally and internationally)
Compensation
New hires start at a training salary with opportunities for a salary increase after an evaluation at the three month, then additional six month mark. Bonuses are offered as appropriate. We offer health insurance and paid time off. All travel expenses are covered prior to departure, including a $60 per diem.
Training
As a Client Relations Representative & Certified Trainer, it is essential to understand how our machines are put together and the process flow of the system. You will start your time at IES by training alongside the production team to get an in-depth view of our products. After production, you will train with other members of the Client Relations team to learn daily operations and gain familiarity of our organization. You will continue training by shadowing team members at on-site trainings, until completing the training process by becoming the trainer at client facilities.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
Experience:
- Customer Service: 4 years (Preferred)
Willingness To Travel:
- 50% (Required)
Work Location:
- On the road
Communication method(s) used:
- Phone
- In person
Company's website:
- isolatesystems.com
Work Remotely:
- No
Apply for this job with Isolate Extraction Systems
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.