Cannabis jobs at HCI Alternatives

HCI Alternatives is a vertically integrated cannabis cultivator, processor and dispensary operator with assets in Michigan, Illinois, Massachusetts and Ohio. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We currently operate a dispensary in Collinsville and a dispensary in Springfield. We will be opening two additional locations in 2020. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient’s lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. Our dispensaries will set a new standard of excellence, emphasizing health and wellness. As a team that is committed to our values, our people and our communities, we are looking for people who are inspired by our vision and looking to take a leadership role with us as we expand nationally.

Why HCI Alternatives:

Our people are our greatest asset. Our team is comprised of a consortium of skilled and passionate professionals and partners from a diverse range of fields. We believe in building a diverse team, creating a space where all feel welcome and have the opportunity to grow while contributing to the success of HCI. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, sexual orientation or genetics. We aim to provide best in class service to our customers and community. In addition to a great environment, we offer the following benefits:

• Medical, Dental & Vision Insurance Benefits
• Paid Time Off
• Inspiring work environment
• Opportunities for advancement

Position Overview:

We are seeking passionate Budtenders who are looking for career growth, along with a great environment. Our Budtenders are responsible for assisting and educating patients / consumers, checking them out, cash handling and customer service. You must possess the ability to listen well and communicate effectively with various audiences, in order to provide best in class service.

Roles and Responsibilities:

• Responsible for sales and customer experience by maintaining a tidy, safe, and inviting retail store environment.
• Ensure the sales floor is properly stocked and the presence of the store is well maintained.
• Promote a work environment that is positive, customer-service oriented and compliant with established policies and procedures.
• Maintain product knowledge and industry knowledge.
• Greeting customers warmly when they enter the retail environment.
• Accurately use and maintain the Point Of Sale (POS) system in person and for placing phone / express orders.
• Perform correct cash handling and count application procedures.
• Accurate and timely data entry of patient profiles.
• Adhere to HIPPA guidelines while providing excellent customer service.
• Verifying proper paperwork, documentation and ID for customers.
• Other duties as assigned by the Management Team.

Qualifications & Competencies:

• Must meet the age requirement of 21 years of age or older.
• Must pass any and all background checks required by the state (IL) to acquire a dispensary agent badge.

• Knowledge of or willingness to learn state specific cannabis laws and regulatory compliance is required.
• Prior knowledge or desire to learn about cannabis products and therapies.
• 1 - 3 years of customer service and retail experience.

• Exceptional customer service skills.
• Strong verbal and written communication skills.
• Open availability and can work a flexible schedule; including holidays, weekends and evenings.
• Proficiency in using MS Office applications and basic computer skills.
• High School Diploma or G.E.D is required.

Background Check:

As a condition of employment, all employees are required to submit to a fingerprint-based criminal history background check. Employment decisions, in compliance with state law, are based on a candidate’s background report, approval by The Division and issuance of an Agent Identification Card. No person shall enter a dispensary to begin work at a dispensary prior to holding an Agent Identification Card. Employees have a duty to report any changes in their background to their Manager as soon as the employee is aware of the event.

Job Types: Full-time, Part-time

Salary: $15.00 /hour

Experience:

• Customer Service: 2 years (Preferred)

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

Working days:

• Monday
• Tuesday
• Wednesday
• Thursday
• Friday
• Saturday
• Sunday

Work includes:

• Weekends
• Evenings
• Holidays

Management:

• Assistant Manager
• Store Manager

Schedule:

• Weekends required
• Holidays required
• Monday to Friday

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