Cannabis jobs at GreenGrowth CPA

Job detailsSalaryFrom $20 an hourJob TypeFull-timeNumber of hires for this role1Qualifications

• • Bachelor's (Preferred)

  • Customer Service: 3 years (Preferred)

  • Accounting or Financial Administrative Support: 1 year (Preferred)

Full Job Description

Client Success Specialist

Mission Statement

*We’re on a mission to empower cannabis companies through expert, industry-specific financial knowledge and management.**About the Company:

We are the fastest growing CPA firm focused on the cannabis industry in the United States. We’re bootstrapped and profitable, have amassed over 300 clients in under two years, and have an annual compound growth rate of 125%. Unlike most CPA firms that are bound by geolocation, our clients are remote and spread throughout all legalized states: the market we serve is limited only by the laws restricting marijuana legalization.

Cannabis is one of the most exciting and rapidly growing industries in the United States, exceeding $13B in sales in 2019 and projected to surpass $30B by 2025. GreenGrowth CPAs has positioned itself as the leading expert in tax, financial, and audit services for cannabis companies. We’ve done this by hiring smart people who reflect our values and leveraging their deep and varied experience to provide best-in class services to our clients, all while continuously growing and learning in tandem with the industry.

Role Description:

The Client Success Specialist role is a great opportunity to demonstrate your relationship management and organizational skills. This role will provide excellent service to our clients and the GreenGrowth CPAs service team by ensuring the sale and onboarding process is professional and error free. The role as it stands now is working directly with the tax team and its 300+ clients. This is subject to change as the firm grows and evolves. This role serves as the direct contact for tax clients and has a large incoming of emails, calls, and communications from clients. Effective prioritization and 24 hour turnaround on all communication is required.

The Client Success Specialist will be expected to complete tasks pertaining but not limited to the responsibilities and expectations listed below.

Role Responsibilities and Expectations:

• Contact clients via phone, text, and email to discuss questions, concerns, and service information. Large focus on tax document collection from clients.

• Effectively and independently prioritize projects. Must have the ability to create reports for effective communication of project priorities.

• Administrative duties included but not limited to; document management, report tracking, and tasks relevant to meeting company goals

• Partner with internal teams to ensure client's needs are being met promptly

• Input and track client notes and activity in Hubspot, Canopy/ProConnect, and QuickBooks Online, and accurately log outcomes of customer discussions

• Own the customer feedback survey process and reporting to share with Management, Sales and Marketing teams

• Work as part of a collaborative team to ensure our client’s needs are met quickly and with great care

• Answer the company's main 1-800 number and identify serious leads. Track and log all calls in CRM software.

• Comfortable seeking feedback on their performance and suggesting new ways of doing things to increase efficiency.

Qualifications:

Our ideal Client Success Specialist is enthusiastic about solving problems and answering questions while not always having the answers available. This role will require a person that is driven to learn and solve problems on their own and be comfortable asking questions. We are looking for someone that has amazing communication skills, a positive attitude, and wants to work closely with our team to provide excellent customer service to our clients. Candidates with previous experience working in a tax firm, financial institution, or a law firm are desired. The following are the skills and attributes we are seeking for this role:

Required:

• Comfortable talking to clients throughout the day (via phone and zoom) and the ability to critically think through their issues to problem solve effectively

• Highly organized and able to multitask

• Able to prioritize effectively on their own and find the most efficient workflow possible.

• Naturally self-driven and proactive.

• Excellent communication and interpersonal skills

• High computer literacy and the ability to learn new software quickly

• Knowledge of customer success processes

• Experience in document creation and retention

• Patient and an active listener

• Passion for service

Preferred:

• Completion of an undergrad program relevant to our industry

• Previous experience working for a tax firm, financial institution, or a law firm.

• Eager to continuously learn and grow

Working here:

The GreenGrowth CPAs team is composed of perpetual learners, constant collaborators, and driven owners. We’re a CPA firm gone modern: we are mostly remote and espouse people-first principles that aim to provide an amazing employee experience and dynamic company culture. We’re small, so our employees have an immediate and measurable impact on the company’s direction, operations, and our clients’ businesses. The way we work is infused with a high level of trust and autonomy: we hire folks who take initiative and let them run with their ideas.

We’re excited about people who are missionary, values-driven, and interested in this dynamic and growing industry we’re serving. If being a part of this phenomenal opportunity to work in cannabis finance interests you, we’d love to hear from you!

*

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service: 3 years (Preferred)
• Accounting or Financial Administrative Support: 1 year (Preferred)

Work Location:

• Fully Remote

Apply for this job with GreenGrowth CPA

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job detailsSalaryFrom $55,000 a yearJob TypeFull-timeContractNumber of hires for this role1Qualifications

• • Bachelor's (Preferred)

  • Accounting: 1 year (Preferred)

  • CPA (Preferred)

Full Job Description

Financial Analyst

Mission Statement

We’re on a mission to empower cannabis companies through expert, industry-specific financial knowledge and management.

About the Company:

We are the fastest growing CPA firm focused on the cannabis industry in the United States. We’re bootstrapped and profitable, have amassed over 300 clients in under two years, and have an annual compound growth rate of 125%. Unlike most CPA firms that are bound by geolocation, our clients are remote and spread throughout all legalized states: the market we serve is limited only by the laws restricting marijuana legalization.

Cannabis is one of the most exciting and rapidly growing industries in the United States, exceeding $13B in sales in 2019 and projected to surpass $30B by 2025. GreenGrowth CPAs has positioned itself as the leading expert in tax, financial, and audit services for cannabis companies. We’ve done this by hiring smart people who reflect our values and leveraging their deep and varied experience to provide best-in class services to our clients, all while continuously growing and learning in tandem with the industry.

Role Description:

We have a new role open in our team for a financial analyst. You will spend your day analyzing huge amounts of financial data and preparing various accounting and financial reports based on this data and your research-backed opinions. To excel in this role you need proven knowledge of various financial forecasting and corporate finance models.

Role Responsibilities and Expectations:

• Analyzing financial data.

• Researching macroeconomic and microeconomic conditions.

• Preparing accounting and other required reports and projections based on the analysis performed.

• Evaluating capital expenditures and asset depreciation.

• Establishing and evaluating records, statements, and profit plans.

• Identifying financial performance trends and financial risk, and making recommendations.

• Providing recommendations for improvement based on trends.

• Coordinating with other members of the team when required to review financial information and forecasts.

• Providing financial models.

• Making financial forecasts.

• Analyzing inventory.

Required Qualifications:

• Bachelor's degree in business, accounting, finance, economics, or related field.

• Proven experience in the financial industry.

• Proficiency with spreadsheets, databases, and financial software applications.

• Outstanding presentation, reporting, and communication skills.

• Proven knowledge of financial forecasting and diagnosis, corporate finance, and information analysis.

Working here:

The GreenGrowth CPAs team is composed of perpetual learners, constant collaborators, and driven owners. We’re a CPA firm gone modern: we are mostly remote and espouse people-first principles that aim to provide an amazing employee experience and dynamic company culture. We’re small, so our employees have an immediate and measurable impact on the company’s direction, operations, and our clients’ businesses. The way we work is infused with a high level of trust and autonomy: we hire folks who take initiative and let them run with their ideas.

We’re excited about people who are missionary, values-driven, and interested in this dynamic and growing industry we’re serving. If being a part of this phenomenal opportunity to work in cannabis finance interests you, we’d love to hear from you!

Job Types: Full-time, Contract

Pay: From $55,000.00 per year

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Experience:

• Accounting: 1 year (Preferred)

License/Certification:

• CPA (Preferred)

Work Location:

• Fully Remote

Apply for this job with GreenGrowth CPA

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

GreenGrowth CPAs is the premier CPA firm for individuals and companies operating in the legalized medical and recreational cannabis states across the country. As the largest, fastest growing CPA firm specializing in the sector, our goal is to help individuals and companies identify and apply tax and business strategies to increase their cash flow, while making sure they are in full compliance with all applicable state legislation, rules and regulations. We offer specialist advice and services in tax, business structuring, and financial support. With triple digit growth year over year, we and have built a team of 12 in less than 20 months, with locations in California, Colorado, Washington, Oregon, Massachusetts, Pennsylvania, Arizona, Michigan, Oklahoma, and Montana.

Responsibilities:

• Prioritizes customer demands and needs across email & phone and web
• Help strengthen our firm’s revenue retention by providing exceptional and timely customer support
• Consult and educate potential prospects by answering a high volume of inbound calls and emails
• Become an expert in our products and services - asking probing questions and handling objections will be critical to your success
• Exhibit strong communication skills, both externally with clients and internally with our team
• Remain organized and efficient in a fast-paced environment
• Achieve and consistently exceed monthly goals; including but not limited to average actions per day, dials, cases worked, talk time and clients retained.
• Ability to coordinate billings, follow-ups on invoices and related billing responsibilities

Competencies:

• Adaptive Capacity: Responds positively to change by embracing and using new practices; adjusts behaviors or methods when necessary to achieve objectives.
• Self-Starter/Initiator: Initiates action in order to accomplish goals or develop self without explicit instructions. Proactive in seeking out new responsibilities and activities without explicit instructions. Initiates prompt action in order to accomplish goals or objectives.
• Coachable: Able and willing to learn and change; sees any situation as a learning opportunity. Receptive to and seeks out feedback.
• Quality/Accuracy: Displays attention to detail in order to deliver high quality and accurate work. Checks work to ensure accuracy and completeness.
• Critical Thinker/Problem-Solver: Demonstrates the ability to analyze, synthesize, and apply information in order to solve problems. Weighs the strengths and weaknesses of options in order to recommend the best solution.
• Accountable: Takes responsibility for all actions; follows through on commitments.
• Communicator: Ability to effectively communicate and engage others through verbal and written communication. Able to clearly express ideas and directions both verbally and through writing. Can influence and engage others.

Qualifications:

• Must have reliable transportation.
• Bachelor's Degree or 3+ years of relevant client facing experience – A PLUS
• Computer proficiency in Gsuite products and Hubspot
• Experience in account management, sales, advertising, or small business is a plus.
• You have a love for high growth/start-up companies
• Solid ability to handle challenging conversations with business owners in a professional, solutions-oriented manner.
• You are a people person - you are approachable and are genuinely curious.
• You are able to strike a balance between consulting and supporting as needed.
• Strong empathy and active listening skills.
• You have a growth mindset. You’re willing to receive and implement feedback.
• You embrace a fast paced and always-changing environment.

Indeed Hire and GreenGrowth CPA are working together to find the best candidate for this job.

By applying, you agree to be contacted by our agent, Indeed Hire, and receive updates via text and phone about your application.

Job Type: Full-time

Salary: $45,000.00 to $90,000.00 /year

Experience:

• Gsuite products and Hubspot: 1 year (Required)
• account management, sales, advertising, or small business: 1 year (Required)
• client facing: 3 years (Required)

Education:

• High school or equivalent (Required)

Job distance:

• Los Angeles, CA: Between 31 and 40 miles (Preferred)

Apply for this job with GreenGrowth CPA

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.