Cannabis jobs at Fire & Water

Fire and Water is a neighborhood smoke shop in Ashland, Oregon. For over 10 years we have been providing the highest quality of customer service for cannabis smoking essentials, herbal supplements, raw glass, and tools for Glassblowers. We have a team player atmosphere and strive to support one another for the success of all.

We are looking for a Retail Team Member to provide top notch, one of a kind, premium customer service. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and recommend solutions. A positive attitude, a team player, an abundance of product knowledge, and a desire to promptly resolve potential customer issues will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and wanting to come back.

Responsibilities

• Greet and direct customers
• ID for age verification
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with Team Members to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products

Skills

• Proven work experience as a Retail Sales Representative, Customer Service Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• High school degree
• BSc in Marketing or related field is a plus

Benefits

• Tips
• Team Member discount

Specific Requirement

• Must be 21 years or older

Job Type: Part-time

Pay: $12.75 per hour

Benefits:

• Employee discount

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekends

Supplemental Pay:

• Tips

COVID-19 considerations:To keep our Team Members and our Customers safe we have provided a counter shield, 6' guides, 3 customer minimum, masks, gloves, hand sanitizer, and a store cleaning procedure.

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Preferred)
• Cannabis smoking product knowledge: 1 year (Preferred)

Pay frequency:

• Every other week

Work includes:

• Evenings
• Weekends

Paid Training:

• Yes

Management:

• Team Lead
• Assistant Manager

Employees working per shift:

• 5 or fewer

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Outcome-oriented -- results-focused with strong performance culture
• Team-oriented -- cooperative and collaborative

This Job Is:

• Open to applicants who do not have a college diploma

Company's website:

• Find us on IG @ fireandwatersmokeshop

Company's Facebook page:

• https://www.facebook.com/fwglass

Work Remotely:

• No

Apply for this job with Fire & Water

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

We are a neighborhood Smoke Shop in Ashland, OR (Fire and Water) where we take pride in providing the highest quality of customer service for smoking essentials, herbal supplements, raw glass, and tools for Glassblowers.

Customer Service Retail Associate Qualification Requirements:

*21 years or older

*Knowledgeable about cannabis smoking essentials and accessories

*Customer service experience, at least 1 year

*Cashier experience, at least 6 months

*Minimum of a High School diploma

*Punctual

*Reliable

*Positive Attitude on life

*Quick learner

* Self-manage/stay on task

*Know how to maximize time to be the most efficient

* Self-motivator

*Works well with others

*Communicate well

*Organized/keep a clean environment

*Enjoy helping others

*Have an eye for product placement

*Adapt well to last-minute change

* Can be flexible with your time if needed to help out another Team Member

*Computer: MS Word/Google Docs/Data Entry

The position offers 25-35 hours a week.

Include resume

Job Type: Part-time

Pay: $12.00 per hour

Schedule:

• Day shift
• Monday to Friday
• Night Shift
• Weekends

COVID-19 considerations:To keep our Team Members safe we have provided a counter shield, masks, gloves, hand sanitizer, and have put in place a cleaning procedure for the store.

Experience:

• sales: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• Cashier: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Location:

• Ashland, OR 97520 (Preferred)

Additional Compensation:

• Store Discounts

Work Location:

• One location

Communication method(s) used:

• Phone
• In person

Job Duties:

• Answer incoming customer inquiries
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Team-oriented -- cooperative and collaborative

This Job Is:

• Open to applicants who do not have a college diploma

Company's Facebook page:

• @fwglass

Work Remotely:

• No

Apply for this job with Fire & Water

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

We are a neighborhood Smoke Shop in Ashland, OR (Fire and Water) where we take pride in providing the highest quality of customer service for smoking essentials, herbal supplements, raw glass, and tools for Glassblowers.

Customer Service Retail Associate Qualification Requirements:

*21 years or older

*Knowledgeable about cannabis smoking essentials and accessories

*Customer service experience, at least 1 year

*Cashier experience, at least 6 months

*Minimum of a High School diploma

*Punctual

*Reliable

*Positive Attitude on life

*Quick learner

* Self-manage/stay on task

*Know how to maximize time to be the most efficient

* Self-motivator

*Works well with others

*Communicate well

*Organized/keep a clean environment

*Enjoy helping others

*Have an eye for product placement

*Adapt well to last-minute change

* Can be flexible with your time if needed to help out another Team Member

*Computer: MS Word/Google Docs/Data Entry

The position offers 25-35 hours a week.

Include resume

Job Type: Part-time

Salary: $11.75 /hour

COVID-19 considerations:To keep our Team Members safe we have provided a counter shield, masks, gloves, hand sanitizer, and have put in place a cleaning procedure for the store.

Experience:

• sales: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• Cashier: 1 year (Preferred)

Additional Compensation:

• Store Discounts

Work Location:

• One location

Benefits:

• None

Communication method(s) used:

• Phone
• In person

Job Duties:

• Answer incoming customer inquiries
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Team-oriented -- cooperative and collaborative

This Job Is:

• Open to applicants who do not have a college diploma

Schedule:

• Weekends required
• Day shift
• Night shift

Company's Facebook page:

• @fwglass

Work Remotely:

• No

Apply for this job with Fire & Water

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.