Cannabis jobs at dlk recruiting

• Are you a genuinely empathic and patience professional?

• Are you an expert relationship builder?

• Do you have experience in customer service roles with exceptional phone etiquette?

• Do you have stellar interpersonal skills with an enthusiastic, positive and friendly attitude and good listening mindset?
• Do you enjoy working in an all-female (owned and operated) company that places a priority on their employees’ mental and physical health?

If you answered yes to the above questions, we want to talk to you!

We are seeking customer-service oriented cannabis educators to guide members through their CBD journey, from answering general questions to providing 1:1 dosage and delivery support.

Our Co-Founders are serial entrepreneurs heavily involved in Chicago’s tech scene, dedicated to delivering an amazing experience to customers and building a delightful place to work.

This role requires excellence in domain knowledge (with substantial training offered), and impeccable listening and communication skills. Stand-out candidates will have been in customer-facing roles in the cannabis industry and enjoy working 1:1 with customers to help them maximize their benefit from cannabis science.

We need you to have:

• 1 – 3 years’ experience in cannabis industry — either in a dispensary or clinical environment, preferably helping customers discover health (not recreational) benefits of cannabinoids

• 3+ years’ experience in customer service roles, with both telephone / in-person communication as well as diligent email / chat support

• Excellent written and verbal communication skills

• Exceptional phone etiquette, responding promptly to requests

• Above average comfort with technology: experience working with software / database technology to log information and manage workflow
• Your own personal computer

We need you to be:

• Enthusiastic, positive and friendly attitude and good listening mindset

• A multi-tasker and able to prioritize and maintain high levels of professionalism across the board

• Adaptable

• A problem solver and quick on your feet

• Understanding that for women new to cannabis, this purchase process is highly trust-based, and authentic interaction is key
• Genuinely empathy, patience, and professionalism regarding mental health, chronic illness, aging/decline in health, and serious health concerns

A little about us: We are a high-growth, omni-channel premium CBD platform for women. We are dedicated to restoring balance to our community – physically and mentally – through our high-quality CBD products and personalized dosage and delivery support.

Does this sound like the right fit for your next opportunity? Please complete our online application and assessment. We look forward to letting you know the next steps of our process.

Job Types: Full-time, Part-time

Salary: $25.00 /hour

Experience:

• Relationship building: 3 years (Required)
• Customer service: 3 years (Required)
• Problem solving / troubleshooting: 3 years (Required)
• Dispensary or clinical: 1 year (Preferred)
• dosing specialist: 3 years (Preferred)
• medical : 3 years (Preferred)
• cannabis industry: 3 years (Preferred)

Location:

• Chicago, IL (Required)

Work authorization:

• United States (Required)

Benefits:

• None

Work Remotely:

• Temporarily due to COVID-19

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