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Position Summary: Assists patients with filling medication prescriptions and provides appropriate Health Center related information.

General Purpose: To process prescriptions through the physician dispensing system under the direction of the Dispensary Supervisor and the Chief Medical Officer.

Role Qualifications:

• High school diploma or graduate equivalent degree
• Pharmacy technician certification
• Prior experience in a pharmacy or medical setting

Position Responsibilities:

Clinical/Technical/Service

• Helps patients who are dropping off or picking up prescription orders.
• Enter prescription orders into the computer
• Create and update patient’s health and insurance information in the computer
• Dispense prescription medications under direct supervision, in accordance with local, state, federal, and company regulations
• Ensure patients eligibility for pharmacy program such as 340B
• Communicate with insurance carriers to obtain payment for prescription claims
• At point of sale, verify that customer receives correct prescriptions(s)
• Receive stock medications from contracted pharmacy, place order on shelves and verify associated paperwork.
• Prepare the pharmacy inventory and monitor expiration dates
• Process prescriptions and label pre-packed medications as per prescription directions.
• Communicate with prescribers and their agents to obtain refill authorization.
• Maintain an awareness of developments in the community and pharmaceutical fields that relate to job responsibilities and integrate them into practice.
• Assist in training other pharmacy personnel.
• Assist in scheduling and maintaining workflow
• Maintain knowledge of loss prevention techniques.

Organizational

• Adheres to the organization’s mission, vision and values.
• Adheres to the organization’s policies regarding time and attendance.
• Complies with accepted dress code and maintains a professional image.
• Demonstrates reliability and trustworthiness.
• Manages time and other resources to meet established goals within the agreed upon time frames.
• Demonstrates flexibility in the acceptance and completion of work assignments.
• Participates in the department’s performance improvement activities.
• Maintains patient/employee confidentiality in the management of information.
• Observes the Health Care System’s compliance policies.
• Demonstrates a strong attention to detail.

Essential Skills & Experience:

• Knowledge of computer operations
• Understanding of medical terminology and calculations
• Strong communications skills
• Knowledge of medication brand and generic names
• Knowledge of insurance and third-party payment systems
• Ability to respect confidentiality of patient data
• Professional demeanor

Physical demands & work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, talk and hear. Employee must occasionally lift and/;or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Mental Demands: Stressful due to time constraints and multiple tasks/procedures occurring at the same time.
• Work environment: the noise level in the work environment is usually moderate.
• Manual Dexterity Required: Must be able to manipulate small electronic parts and controls.

Compliance Provision:

• This position requires compliance with Health Center’s written standards, including its Standards of Conduct and policies and procedures (“Written Standards”). Such compliance will be an element considered as part of the employee’s regular performance evaluation.
• Failure to comply with Health Center’s Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or Health Center’s Written Standards, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with Health Center’s Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance Through Appropriate Disciplinary Actions.

Americans with Disabilities Act Statement:

External and internal applicants as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by- case basis.

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