Here are 1 cannabis jobs mentioning "cannabis service representative full time entry level" in May 2024, at companies like The Farm, including positions such as Cannabis Service Representative - Full Time (Entry Level).
More than 30+ days
The Cannabis Service Representative (CSR) is the first point of contact for guests and represents the company in the dispensary. The CSR must apply the highest level of customer service in a high-volume, fast-paced retail storefront. This position requires a consistently positive attitude and team player mentality. The retail store is open 363 days a year and is closed on Thanksgiving Day and Christmas Day. The retail staff has the general expectation to work on weekends and holidays as scheduled.
Responsibilities
Front of House (FOH)
- Greet and compliantly check-in guests and vendors as they enter the store/escorted to restricted areas.
- Understands and applies company policy and procedure, as well as city/state regulation and instruction, for validating all IDs and confiscating/reporting fake IDs as necessary; can demonstrate how to use all provided ID validating tools effectively.
- Understand and apply city and state requirements for compliant handling, sales and transactions of all products.
- Maintain a high level of customer service and positive energy throughout the assigned shift
- Sell a wide range of accessories and provide accurate advice on every product
- Listen to guests needs, questions and concerns then address guest input with courteous and applicable feedback
- Explain processes and inform guests of promotions, sales, new products, popular products, and relevant products for guest needs
- Communicate with co-workers, inventory control, shift leads and MODs
- Creates and updates product menus throughout the day, including chalkboard, Weedmaps, Leafly & Express/Baker
- Manage incoming calls and voicemails
- Ensure the store is clean, organized and presented in a manner consistent with company brand at all times
- Complete loyalty enrollment in Biotrack and explain the benefits of the Loyalty membership program
- Display and replenish products as needed
- Other duties as assigned
Back of House (BOH)
- Greet and check-in guests as soon as they are escorted to BOH
- Listen to guests needs, questions and concerns then address guests input with courteous, educational, accurate and applicable feedback
- Explain processes and inform guests of promotions, sales, new products, popular products, and relevant products for guest needs
- Provide accurate and relevant recommendations and suggestions as necessary
- Process payments accurately, end of day reconciliation and balance registers
- Communicate with co-workers, inventory and shift leads
- Perform daily inventory audits
- Communicate with inventory control to help stock products so shelves are full and in proper rotation
- Update product menus and chalkboards as needed
- Ensure the store is clean, organized and presented in a manner consistent with company brand at all times
- Other duties as assigned
Skills & Competencies
- Awareness
- Detail-oriented
- Coachable
- Communication: written, verbal, active listening
- Conflict management
- Customer service
- Learning agility
- Team player
- Technological savvy
Character Qualities
- Accountability
- Ability to adapt to a changing industry and an expanding organization, and is open to new ideas and change
- Coachability (listen to and apply coaching feedback)
- Emotional intelligence: awareness of self and others, empathy
- Honesty and integrity
- Patience
- Positive attitude
- Reliable
- Sense of humor
Physical Demands
- General retail store conditions
- Fast-paced working environment
- Ability to lift at least 20 pounds
- Ability to stand and move for extended periods of time
Education & Experience
- Previous experience in the cannabis industry preferred
- Previous retail sales or customer service experience preferred
- Experience using the following systems in a professional environment: Office 365, BioTrack and METRC preferred
Total compensation
All employees working 20 hours or more per week are eligible for medical, dental and vision benefits on the 1st of the month following 30 days of employment. The Farm contributes towards the medical premium for employees who participate in the medical plan and premiums are deducted on a pre-tax basis. The Farm also offers paid time off for all full-time employees. The Farm is a learning organization that provides all employees with internal and external educational courses focused on professional development.
Job Type: Full-time
Pay: $14.00 per hour
Benefits:
- Dental Insurance
- Employee Assistance Program
- Employee Discount
- Health Insurance
- Paid Time Off
- Parental Leave
- Vision Insurance
Schedule:
- 8 Hour Shift
- Day shift
- Weekends
Supplemental Pay:
- Tips
COVID-19 considerations:Masks worn at all times along with contact-free customer interactions.
License:
- CO MED (Preferred)
Work Location:
- One location
Paid Training:
- Yes
Management:
- Store Manager
- Assistant Manager
- Shift Lead
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- High stress tolerance -- thrives in a high-pressure environment
Company's website:
- www.thefarmco.com
Benefit Conditions:
- Waiting period may apply
Work Remotely:
- No
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