Cannabis Call Center Representative Medical Marijuana Industry Jobs

PLEASE COMPLETE THE ASSESSMENTS FROM INDEED RELATED TO THIS JOB TO BE CONSIDERED.

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We have helped 40,000 patients obtain their medical cannabis certification (card) in 8 states and are rapidly expanding into many more states via telemedicine. Our call center in Kansas City is hiring!

DAILY TASKS:

• Handling high volume of incoming calls, texts, and emails from patients.
• Understanding the law and regulations as it pertains to obtaining your cannabis card.
• Be trainable! We will teach you everything but you must be smart, focused, and able to retain this information to service patients.
• Schedule patients using EMR system (electronic medical record system).
• Answer patient inquiries and educate patient's on all things marijuana
• Provide excellent customer service - kind and compassionate care - with EVERY patient
• Be a closer! You're job is to book patients for their marijuana appointment. Ultimately, we want people who can take someone from hello to booked.

REQUIREMENTS:

• Must be able to work in Kansas City and arrive to work ON TIME. Working from home is not allowed because we cannot adequately train you remotely.
• Must be motivated. Our current national manager started as a receptionist in one clinic and our current call center manager started out as any call center rep in our company. They earned their management roles. We want you to be empowered to do the same! We want A+ players and winners on this team!
• Must be good with technology (I-phone, computers) and be proficient using them prior to starting the job.
• Must be organized and have the patience, discipline and focus to do repetitive tasks well.
• Must take pride in your job! You are on the front line of saving people's lives from opioid or other pill addictions. Be proud of what you are doing and join our family.

CALL CENTER EXPERIENCE IS PREFERRED.

OUR CALL CENTER RECEIVES HUNDREDS OF CALLS PER DAY AND HUNDREDS OF TEXT MESSAGES! BE PREPARED TO WORK HARD AND BE REWARDED IF YOU EXCEED OUR EXPECTATIONS!

Job Type: Part-time

Pay: $13.00 - $14.00 per hour

Schedule:

• Night shift
• Weekends

Work Location:

• One location

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance -- thrives in a high-pressure environment

Company's website:

• Green Health Docs

Company's Facebook page:

• Green Health Docs

Work Remotely:

• No

Apply for this job with MMJ Evaluations

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

PLEASE COMPLETE THE ASSESSMENTS FROM INDEED RELATED TO THIS JOB OR WE WILL NOT CONSIDER YOU. CHECK YOUR SPAM IF YOU DO NOT SEE THEM IN YOUR INBOX. THERE ARE 2 SKILLS ASSESSMENTS TO COMPLETE.

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We have helped 40,000 patients obtain their medical cannabis certification (card) in 8 states and are rapidly expanding into many more states via telemedicine. Our headquarters is in Frederick, MD and that is where the job is based.

HOURS FOR THIS POSITION ARE:

Mon-Fri from 3pm - 9pm and 1 weekend day per week (Saturday or Sunday) - Please do not apply if you cannot do these hours consistently.

DAILY TASKS:

• Handling high volume of incoming calls, texts, and emails from patients in 9 different states.
• Understanding the law and regulations as it pertains to obtaining your cannabis card in all of the states we service (9 currently, plans for 20 in the coming months).
• Be trainable! We will teach you everything but you must be smart, focused, and able to retain this information to service patients.
• Schedule patients using EMR system (electronic medical record system).
• Help patients navigate MMCC website (Maryland Medical Cannabis Commission) and other state cannabis websites.
• Possibly work as a receptionist in our Frederick office to better understand how your decisions in the call center affect your co-worker's clinic day
• Answer patient inquiries and educate patient's on all things marijuana
• Provide excellent customer service - kind and compassionate care - with EVERY patient
• Be a closer! You're job is to book patients for their marijuana appointment. Ultimately, we want people who can take someone from hello to booked.

REQUIREMENTS:

• Must be able to work in our Frederick call center and arrive to work ON TIME. Working from home is not allowed because we cannot adequately train you remotely.
• Must be motivated. Our current national manager started as a receptionist in one clinic and our current call center manager started out as any call center rep in our company. They earned their management roles. We want you to be empowered to do the same! We want A+ players and winners on this team!
• Must be good with technology (I-phone, computers) and be proficient using them prior to starting the job.
• Must be organized and have the patience, discipline and focus to do repetitive tasks well.
• Must take pride in your job! You are on the front line of saving people's lives from opioid or other pill addictions. Be proud of what you are doing and join our family.

CALL CENTER EXPERIENCE IS PREFERRED.

OUR CALL CENTER RECEIVES 700-1000 CALLS PER DAY AND HUNDREDS OF TEXT MESSAGES! BE PREPARED TO WORK HARD AND BE REWARDED IF YOU EXCEED OUR EXPECTATIONS!

We expect you to show up to work every day. The main reason anyone gets fired in this company is for missing work. You are part of a team and if you don't show up to work, your entire team suffers. We want team players who understand this and will not miss work.

Job Types: Full-time, Part-time

Pay: $12.00 - $14.00 per hour

Benefits:

• Paid Time Off

Schedule:

• Monday to Friday
• Weekends

Experience:

• call center: 1 year (Preferred)
• Google Drive (Docs, Sheets): 1 year (Required)

Education:

• High school or equivalent (Required)

Location:

• Frederick, MD 21701 (Required)

Language:

• English (Required)

Work authorization:

• United States (Required)

Additional Compensation:

• Bonuses

Work Location:

• One location

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance -- thrives in a high-pressure environment

Company's website:

• greenhealthdocs.com

Work Remotely:

• No

Apply for this job with MMJ Evaluations

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

We have helped 40,000 patients obtain their medical cannabis certification (card) in 8 states and are rapidly expanding into many more states via telemedicine. Our headquarters is in Frederick, MD and that is where the job is based.

REQUIRED WORKING HOURS:

Mon - Fri 9am - 5pm + either Saturday OR Sunday every week (5 or 6 total days per week, 40 hours maximum per week)

DAILY TASKS:

• Handling high volume of incoming calls, texts, and emails from patients in 9 different states.
• Understanding the law and regulations as it pertains to obtaining your cannabis card in all of the states we service (9 currently, plans for 20 in the coming months).
• Be trainable! We will teach you everything but you must be smart, focused, and able to retain this information to service patients.
• Schedule patients using EMR system (electronic medical record system).
• Help patients navigate MMCC website (Maryland Medical Cannabis Commission) and other state cannabis websites.
• Possibly work as a receptionist in our Frederick office to better understand how your decisions in the call center affect your co-worker's clinic day
• Answer patient inquiries and educate patient's on all things marijuana
• Provide excellent customer service - kind and compassionate care - with EVERY patient
• Be a closer! You're job is to book patients for their marijuana appointment. Ultimately, we want people who can take someone from hello to booked.

REQUIREMENTS:

• Must be able to work in our Frederick call center and arrive to work ON TIME. Working from home is not allowed because we cannot adequately train you remotely.
• Must be motivated. Our current national manager started as a receptionist in one clinic and our current call center manager started out as any call center rep in our company. They earned their management roles. We want you to be empowered to do the same! We want A+ players and winners on this team!
• Must be good with technology (I-phone, computers) and be proficient using them prior to starting the job.
• Must be organized and have the patience, discipline and focus to do repetitive tasks well.
• Must take pride in your job! You are on the front line of saving people's lives from opioid or other pill addictions. Be proud of what you are doing and join our family.

CALL CENTER EXPERIENCE IS PREFERRED.

OUR CALL CENTER RECEIVES 700-1000 CALLS PER DAY AND HUNDREDS OF TEXT MESSAGES! BE PREPARED TO WORK HARD AND BE REWARDED IF YOU EXCEED OUR EXPECTATIONS!

Job Type: Full-time

Pay: $12.00 - $13.00 per hour

Experience:

• call center: 1 year (Required)

Education:

• High school or equivalent (Required)

Location:

• Frederick, MD 21701 (Required)

Language:

• English (Required)

Work authorization:

• United States (Required)

Additional Compensation:

• Bonuses

Work Location:

• One location

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance -- thrives in a high-pressure environment

Schedule:

• Monday to Friday
• Weekends required
• 8 hour shift

Company's website:

• greenhealthdocs.com

Work Remotely:

• No

Apply for this job with MMJ Evaluations

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.